In this episode of The Talent Development Hot Seat, Andy’s guest is Professor Sarah Townsend. This interview is part of a series Andy did for the USC Marshall School of Business Executive Education Program called The Lifelong Learning Series. Sarah Townsend is an associate professor of Management and Organization and interim Assistant Vice Dean of Diversity, Equity, and Inclusion at USC Marshall School of Business.

In this episode, you’ll hear:

1. What Sarah Townsend’s research has revealed about some of the biggest challenges we have in the workplace today surrounding diversity, equity, and inclusion.
2. How she defines DEI and why it means more than just doing what is best for the company.
3. Why inclusion is so important for innovation and what it means to have an inclusive company culture.
4. The reason your organization needs to be aware of unconscious bias, how we can help solve the problem as individuals, and how you can recognize it when it occurs.
5. The role leaders play in achieving better diversity, equity, and inclusion in their organizations and what employees in non-leadership roles can do to contribute to DEI in their company culture.
6. What humanistic leadership means, the importance of lifelong learning in the success of business professionals, and why these conversations are so important.

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