Assess how feeling career stuck is impacting you across ten areas of life - in 30mins. Then, decide what you want to do about it.
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When we want to do great work, we have to aim beyond our comfort zones. That often sadly means knockbacks, negative feedback, or just facing the uncomfortable word. No.
How strong your mental fitness is could mean the difference between negative feedback knocking you out for days (weeks or months) and being able to see (and act upon) the opportunities that this feedback is presenting us with.
I’m chatting with Caroline Kay, who will share a technique she calls “The Three Gifts” to help you master your own mindset.
She has also offered her Ambitious Lader’s Energy Impact Matrix as a tool to help you learn more about yourself and help you find the work that energizes and lights you up!
Let’s dive in!
If you enjoyed this, you might also enjoy my Life Satisfaction Assessment. It's a 30-minute program where I guide you through a deep dive into 10 areas of your life to assess what's bringing you joy and what's bringing you down. I call it Derailed and it's a fabulous place to begin a joy-at-work redesign. Learn more here.
Get Caroline's free gift: The Ambitious Leader’s Energy Impact Matrix
Oh, God.
Lucia Knight:I can't believe I did that.
Lucia Knight:Who did I think I was?
Lucia Knight:Why?
Lucia Knight:Why?
Lucia Knight:Why?
Lucia Knight:When we want to do great work, we have to aim beyond our comfort zones.
Lucia Knight:That often sadly means knockbacks, negative feedback, or just
Lucia Knight:facing the uncomfortable word.
Lucia Knight:No.
Lucia Knight:Caroline Kay is my guest today.
Lucia Knight:She's a business development expert who is super passionate about high performance.
Lucia Knight:She shared some fascinating methods to shorten the time we spend punching
Lucia Knight:ourselves in the face when something bad happens so that we can move more
Lucia Knight:quickly, back to getting on the horse, to continue galloping towards our potential
Lucia Knight:to do more joyful work as we age.
Lucia Knight:Let's dive in.
Lucia Knight:Caroline, why do people struggle to reach their full potential?
Caroline Kay:It's not something external, it's something internal.
Caroline Kay:It's actually the way our minds work to protect us from not achieving
Caroline Kay:everything we want to achieve.
Caroline Kay:It's the way that we keep ourselves safe.
Caroline Kay:It's the way that we actually look to ensure that we protect ourselves from
Caroline Kay:staying loved, appreciated, and accepted.
Caroline Kay:And we don't want to lose our ability to have those things.
Lucia Knight:Oh, okay.
Lucia Knight:So, so, Oh, so curious.
Lucia Knight:So what are some of the most common impacts of low mental fitness that
Lucia Knight:play out in the lives and works of the professionals that you work with?
Caroline Kay:It plays out in many different ways.
Caroline Kay:And anyone, senior midlife professionals, we've already achieved a certain point
Caroline Kay:in our careers where we are absolutely striving to do our best work, our
Caroline Kay:biggest work and, change the game.
Caroline Kay:And that brings a certain level of stress.
Caroline Kay:And when we feel those pressures of stress, that's when our internal, and
Caroline Kay:we call it our sabotaging behaviors.
Caroline Kay:You'll love this because there's actually 10 ways we sabotage and
Caroline Kay:they've given them all names.
Caroline Kay:Okay.
Caroline Kay:And as I tell you these names, you'll be able to imagine somebody in your world.
Caroline Kay:Who was just like that.
Caroline Kay:So one of them is the controller trying to control every single little
Caroline Kay:thing they can control, micromanaging, really obsessing over the details.
Caroline Kay:Then there's someone that was like the victim, poor me, why me?
Caroline Kay:Why do all these things always happen to me?
Caroline Kay:Life's so unfair.
Caroline Kay:And there's the avoider.
Caroline Kay:Oh, I'll get onto that later.
Caroline Kay:I'm just going to just do some other thing.
Caroline Kay:And I'm not going to do that big task that I need to do over here.
Caroline Kay:And in total, there are 10.
Caroline Kay:Luckily, within any of us, there's only our top three that we need to work on.
Caroline Kay:First of all, of how they show up, recognize how they make you feel,
Caroline Kay:maybe some of the negative, inner critic voice that most people will
Caroline Kay:have heard of before, like starts to show up, or the kind of actions
Caroline Kay:you start taking when you're feeling those pressures and stresses.
Caroline Kay:You start to see, okay that's how this all manifests and comes to light.
Caroline Kay:You will be able to recognize how you self sabotage, how you have those
Caroline Kay:protectors come out fighting for you when you're in a moment of stress and
Caroline Kay:also with advanced level mental fitness, you start to see how others do it.
Caroline Kay:So just like you could say, Oh yeah, I know a controller.
Caroline Kay:I absolutely know someone who does that.
Caroline Kay:Oh, I know the victim.
Caroline Kay:God, yeah, I've got a friend who's like that.
Caroline Kay:You are able to, because you've started to understand your psychology
Caroline Kay:of yourself, you actually start to understand the psychology of others.
Lucia Knight:Oh, that's fascinating.
Lucia Knight:I would just have images of certain people, including myself,
Lucia Knight:when you were saying that.
Lucia Knight:Okay.
Caroline Kay:And that's very normal.
Caroline Kay:I'd like to tell you a little story, if I may, about how this has
Caroline Kay:happened with a particular client.
Caroline Kay:Because to do our biggest work, we obviously need to play to our strengths.
Caroline Kay:And we need to really lean into what we're capable of doing.
Caroline Kay:And I had a client, I'm going to call her Mary.
Caroline Kay:And Mary had an opportunity to play bigger.
Caroline Kay:I always say, put your big girl pants on and let's go big.
Caroline Kay:Let's do something really exciting.
Caroline Kay:And she wanted to go out there and start presenting herself to large companies.
Caroline Kay:And she had a new proposition that she was taking to market, and she wanted
Caroline Kay:to get those businesses to sit up and listen and collaborate with her.
Caroline Kay:And she put together a presentation and proposal.
Caroline Kay:And you know how you do when you're putting your blood, sweat, and
Caroline Kay:tears into this new strategy, new idea, new presentation, you're
Caroline Kay:putting it all down on paper.
Caroline Kay:And then she's talking about it with friends and she's talking about it with
Caroline Kay:her family, what you're working on?
Caroline Kay:And then her dad said to her, why don't you send that to me, love?
Caroline Kay:I'd like to have a look.
Caroline Kay:And she was thinking, he's never been interested in what I do, but okay, fine.
Caroline Kay:Sure.
Caroline Kay:I'll send it to you.
Caroline Kay:Sent it to him.
Caroline Kay:The next day she got a text message from him.
Caroline Kay:I've got a friend who's the head of Walker's Crisp.
Caroline Kay:So I popped it over to him to see what he thought.
Caroline Kay:This is what he sent back.
Caroline Kay:And she forwarded a text message.
Caroline Kay:And the text message said, sounds like a load of mumbo jumbo.
Caroline Kay:Tell her good luck with that.
Lucia Knight:Oh, I wasn't expecting that, okay.
Lucia Knight:Okay.
Caroline Kay:And just unfiltered, unasked for feedback from something you've been
Caroline Kay:crafting and building, and yes, you want to go to big companies and big chief
Caroline Kay:execs with this, but you weren't ready.
Caroline Kay:You weren't thinking about that.
Caroline Kay:And suddenly you've got this unwanted feedback and that feeling
Caroline Kay:of just being utterly crushed.
Caroline Kay:And all the negative voices that come up.
Caroline Kay:As soon as that happens, who am I to do this?
Caroline Kay:Who did I ever think I was to be able to make this change that I want to see?
Caroline Kay:And, Sounds like a load of mumbo jumbo, God, I haven't even communicated it right.
Caroline Kay:And she's an excellent communicator.
Caroline Kay:She's like top communicator, amazing at marketing, PR, that's
Caroline Kay:her background, that's her world.
Caroline Kay:So to say mumbo jumbo, that word just kept playing over and over
Caroline Kay:in her mind, you can imagine.
Caroline Kay:So you go into this negative spiral and it's a little known fact that it takes
Caroline Kay:three positives to overcome one negative.
Caroline Kay:And in that moment, all you can see is negatives.
Caroline Kay:I've got this feedback.
Caroline Kay:I didn't even want this feedback.
Caroline Kay:Who are they to tell me that?
Caroline Kay:Why did he do that?
Caroline Kay:It's all just so many negatives compiling and this creates this negative spiral.
Caroline Kay:And this is the feeling we have when we're starting to self sabotage.
Caroline Kay:We're sabotaging because our protectors, our saboteurs, will come in to
Caroline Kay:protect us from putting ourselves out there and being brave and doing
Caroline Kay:things that we've not done before.
Caroline Kay:So something like that, a knockback like that, how long would you say, Lucia,
Caroline Kay:that might actually throw you off course, if you've done something like that?
Lucia Knight:Oh, honestly, it could be days if that was my,
Lucia Knight:that experience would be days.
Lucia Knight:Maybe even a good week.
Caroline Kay:Anyone who's listening, if they could all
Caroline Kay:reach through the microphone, they might all say different times.
Caroline Kay:They might say, Oh, that'll take me a day.
Caroline Kay:That'll take me a week.
Caroline Kay:God, that'll be months.
Caroline Kay:I wouldn't get back on the horse for a while for that one.
Caroline Kay:So everybody is different.
Caroline Kay:And the difference is.
Caroline Kay:Actually down to the level of your mental fitness, or somebody
Caroline Kay:would call it resilience.
Caroline Kay:How many things like this you've had in the past that you've
Caroline Kay:been able to bounce back from.
Caroline Kay:But actually some of the more knocks you've had, sometimes the longer
Caroline Kay:it takes you to get back on the horse and do all of these things.
Caroline Kay:So working on your mental fitness is your ability to shorten the response
Caroline Kay:time it takes from your awareness of all these negative voices and
Caroline Kay:thoughts and the spiral to catch it.
Caroline Kay:And actually flip that and go, okay, so that's not helpful.
Caroline Kay:Thinking that I'm not good enough, that I'm not enough, that this was
Caroline Kay:awful feedback and I didn't want it.
Caroline Kay:And what you actually need to look for is the three gifts.
Caroline Kay:And the three gifts is a technique that I teach with my clients.
Caroline Kay:So what we do with mental fitness is we build up your resilience to
Caroline Kay:recognize I'm in sabotage mode,
Lucia Knight:Mhm.
Caroline Kay:catch that.
Caroline Kay:Quieting down all those negative thoughts, emotions and feelings and actually look
Caroline Kay:for the opportunities and the gifts and the three gifts are the gift of knowledge.
Caroline Kay:What do we know now that we didn't know before?
Caroline Kay:What's that gift of power that it gives us?
Caroline Kay:What can we strengthen?
Caroline Kay:What can we do with this?
Caroline Kay:And then final thing is it's like, what's the gift of inspiration?
Caroline Kay:What action could I take now that would help make this go faster?
Caroline Kay:And Mary came onto the call to me and she said, I managed to catch myself.
Caroline Kay:I'm so proud of myself.
Caroline Kay:I went into a spiral and I got straight onto it going, what are the gifts?
Caroline Kay:And I sat down and I thought about it and she said, she got in touch
Caroline Kay:with somebody who was another head of PR guy that she knew in her world.
Caroline Kay:Cause I said, that was her background.
Caroline Kay:And he said, yeah, let's get on a call.
Caroline Kay:Let's hear it.
Caroline Kay:And she pitched it and he said, yeah, what you've said and what you've
Caroline Kay:written, the emotion's not quite there.
Caroline Kay:I didn't connect the way it did when you spoke.
Caroline Kay:So she got the feedback she needed.
Caroline Kay:She rewrote it.
Caroline Kay:And in the next month she landed her biggest ever client.
Lucia Knight:Yay!
Caroline Kay:So you could sit there for a month in pain, sabotaging, or
Caroline Kay:you can lean into all your expertise and your knowledge, and you can take
Caroline Kay:an action plan and move forward.
Caroline Kay:And that's the difference of mental fitness.
Caroline Kay:And that's why I get excited about helping people achieve their
Caroline Kay:full potential by actually, get good at the inner game of stress.
Caroline Kay:I've been obsessed with high performance for ages, but mental fitness, the
Caroline Kay:techniques it takes to actually action and all this insight into a
Caroline Kay:way that allows you to really pull yourself back to what's my best step
Caroline Kay:to actually achieve my full potential.
Lucia Knight:Okay, so shortening that painful, horrible period that
Lucia Knight:will be different for everybody listening, but for me, I suggest that
Lucia Knight:would cripple me for at least a week.
Lucia Knight:So shortening that with this amazing mastering of your own mindset.
Lucia Knight:I love that.
Lucia Knight:Now you've got a tool that you're going to gift to anyone listening to this.
Lucia Knight:Tell us about it.
Caroline Kay:Yeah, absolutely.
Caroline Kay:So the energy impact matrix is a planning tool that I use with my
Caroline Kay:clients and it's the classic Eisenhower model, but actually checking in with
Caroline Kay:yourself around your energy levels with what it is that energizes you and
Caroline Kay:lights you up because actually you're playing to your biggest strengths.
Caroline Kay:It's a real kind of reflection piece to get awareness.
Caroline Kay:If you do use the tool it's think about those strategies that are going
Caroline Kay:to help you move everything up into your highest energy charging work.
Caroline Kay:So you're playing to all your strengths, doing the work that
Caroline Kay:lights you up and you do the best.
Caroline Kay:And actually your biggest impact work as well.
Lucia Knight:And that's what we're here to talk about.
Lucia Knight:Thank you, Caroline.
Caroline Kay:Thanks so much Lucia, it's been a joy.
Lucia Knight:If you enjoyed this, you might also enjoy my
Lucia Knight:Life Satisfaction Assessment.
Lucia Knight:It's a 30 minute program where I guide you through a deep dive into 10 areas
Lucia Knight:of your life to assess what's bringing you joy and what's bringing you down.
Lucia Knight:I call it D Railed.
Lucia Knight:It's a fabulous place to begin a joy at work redesign.