Artwork for podcast The Operations Room: A Podcast for COO’s
15. Revolutionising Workplace Honesty: The Radical Candor Experiment
Episode 152nd November 2023 • The Operations Room: A Podcast for COO’s • Bethany Ayers & Brandon Mensinga
00:00:00 00:51:06

Share Episode

Shownotes

In this episode we discuss: "Revolutionising Workplace Honesty: The Radical Candor Experiment". Our special guest is Ben Gateley, CEO at CharlieHR. Ben is an outspoken champion of positive workplace culture and is a passionate advocate for all things “people”. 

Bethany and I discuss the following:

  • Praising publicly and criticising privately
  • Giving criticism within 24 hours 
  • Killing the “shit” sandwich
  • What to do with moaning 
  • The synergy between asking for feedback and giving feedback
  • Coaching vs. Evaluation feedback

We discuss the following with Ben:

  • What made you decide to implement Radical Candor? 
  • How did you implement Radical Candor? What were the learnings? 
  • How do you now build and operationalise a strong culture of feedback? 
  • What is the cultural difference between the UK and US styles? Why does it matter? 
  • To what degree do values matter in developing a strong culture of feedback? 

References: 


Ben’s podcast with Kim Scott: The Culture Ops Podcast: How do you build a culture where people “care personally” ?


Legal law firm for scaleups that Brandon used: Harper James


Biography: 


Ben is the CEO and co-founder of CharlieHR: an HR software used by thousands of small businesses worldwide. He has started and grown a number of successful companies since his teenage years — including BORN SOCIAL, one of the most successful social media agencies for challenger brands in the world. 



This podcast uses the following third-party services for analysis:

Chartable - https://chartable.com/privacy

Links

Chapters

Video

More from YouTube