Inspired by the NFL draft this past week, the boys conduct their own draft, customer success style.  Rob, JP, and Dillon name the individuals and communities in and around customer success that they want on their team.

Timestamps:

00:01:41 - Drafting from the Customer Success and Adjacent Spaces

00:03:12 - JP and Rob make the first and second overall picks in the Customer Success Draft

00:04:32 - The Three Buckets of RevOps: Seats, KPIs, and Interdepartmental Relationships

00:06:00 - Introducing the Vibe Master

00:07:38 - Round 2 Pick 4: The Woman with the Most Valuable Tactical Advice

00:09:11 - Building a Community in Customer Success

00:10:30 - The Customer Success Avengers

00:11:59 - Farewell and Thanks

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

Mentioned in this episode:

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