This week, Dr Edward Pooley teaches us how to respond when colleagues make inappropriate comments about others. He gives us concrete steps to prepare ourselves to speak up when the situation requires.
[05:05] Finding Yourself in an Uncomfortable Conversation
[09:01] Letting Off Stream vs Something More Serious
[12:17] Speak Up Using Ed’s Four-Step Confrontation Process
[14:35] Hearing Someone Complain About Another Person
[18:02] The Consequences of Constant Backbiting in the Workplace
[20:44] When It’s Just Flat Out Bitching
[24:17] Encouraging a Negative Colleague
[29:20] The Importance of a Critic
[31:57] Some Strategies to Help You Speak Up
[35:13] Thinking It’s Not Your Place to Speak Up
[38:58] Some Helpful Resources and Ed’s One Great Tip
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