I’ll be honest, when the outreach came in for this guest, I hesitated. Someone who writes content for other people? That is not quite my world. I live in the LinkedIn inbox, building one relationship at a time.
But the more I got to know Kaila Vander Horn, Head of Content at Speedwork, the more I realized we are speaking the same language. She just comes at it from a different angle. She built Speedwork's entire social department from scratch, writes over 100 posts a month for B2B companies and executives, and is known above all else for capturing each person's authentic voice.
We talked about what thought leadership actually means, why your content and your inbox conversations are more connected than you might think, and why the best LinkedIn content often has nothing to do with your product. We also went on record about emojis. You will have to listen to find out where we landed.
Key Takeaways
Connect with Kaila Vander Horn: linkedin.com/in/kailavanderhorn
Learn more about Speedwork: speedworksocial.com
In appreciation for being here, I have some gifts for you:
A LinkedIn Checklist for setting up your fully optimized Profile:
An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it.
AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!
Connect with me:
https://www.linkedin.com/in/janiceporter/
https://www.facebook.com/janiceporter1
https://www.instagram.com/socjanice/
Thanks for listening!
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Hello everyone, and welcome back to
Janice Porter:Relationships Rule. Question: What does it actually mean to
Janice Porter:show up as a thought leader on LinkedIn, not just posting more,
Janice Porter:not chasing the algorithm, but showing up in a way that sounds
Janice Porter:like you and builds real trust before a single message is ever
Janice Porter:sent. Well, my guest today knows this world inside and out. Kayla
Janice Porter:Vanderhorn is head of content at Speed Work, a LinkedIn agency or
Janice Porter:LinkedIn ads agency, but we'll clarify that in a bit. Where she
Janice Porter:leads organic LinkedIn strategy for B2B companies and
Janice Porter:executives. She writes over 100 posts a month for clients. Oh my
Janice Porter:gosh, that just blows me away. And she's known for one thing
Janice Porter:above all else, capturing each person's authentic voice. I'm so
Janice Porter:glad she's here today, because this conversation sits right at
Janice Porter:the heart of what relationships rule is all about. So, welcome
Janice Porter:to the show, Kayla.
Janice Porter:Kaila Vander Horn: Hi, thanks for having me.
Janice Porter:Oh, my pleasure. It started out when I, when I
Janice Porter:got the outreach from you, or someone for you, I can't
Janice Porter:remember, because I get so many that I was like had my back up a
Janice Porter:little bit. I was like, hmm, okay, someone who does content
Janice Porter:for other people, I'm not all about content, but it's actually
Janice Porter:a big part of what my clients have to work with when they are
Janice Porter:using LinkedIn, and I'm teaching them to link to be more
Janice Porter:effective with that content, and to do the things that will help
Janice Porter:attract the right people to them, so it really does fit in,
Janice Porter:and since I've gotten to know you a little bit, I see that
Janice Porter:that's your zone of genius. So, it's good to have you here. So,
Janice Porter:so let me just clarify, so your company Speed Work is a LinkedIn
Janice Porter:agency, but is it mostly for ads, or is it both? Now it's
Janice Porter:just doing, yeah.
Janice Porter:Kaila Vander Horn: So, we are a LinkedIn advertising agency, so
Janice Porter:we primarily focus our efforts there. We do the organic side,
Janice Porter:so social content, LinkedIn articles, newsletters. We also
Janice Porter:do LinkedIn ads, and we also help teams with their outbound.
Janice Porter:Perfect. All right, so before we get into
Janice Porter:strategy, I would love to know, were you, how were you, or what
Janice Porter:drew you into LinkedIn specifically? Was there a moment
Janice Porter:when you realized this platform was different from the rest, or
Janice Porter:was it just that you had, you took on this job and now you had
Janice Porter:to learn it? You know,
Janice Porter:Kaila Vander Horn: you know, it's a little bit of both. If
Janice Porter:I'm being honest, you know, I come from a background of social
Janice Porter:media, so I was primarily meta, Facebook, and Instagram. This is
Janice Porter:before TikTok, and as I'm learning different things, and I
Janice Porter:remember I had to download LinkedIn as an assignment for
Janice Porter:undergrad, and so that's that's when I started seeing it, but I
Janice Porter:had the misconception that many people do, of, oh, LinkedIn is
Janice Porter:just for job postings or it's for press releases, like I
Janice Porter:didn't see the in between just yet, and as I got older and I'm
Janice Porter:exploring, you know, working with other companies and we're
Janice Porter:using different platforms, I realized that LinkedIn is much
Janice Porter:more than that, and when I started working at Speed Work, I
Janice Porter:realized that so many people are under utilizing this platform
Janice Porter:because they're not posting at all, and you know, especially
Janice Porter:for business people, it's it's a great way to stay connected, and
Janice Porter:it's a great way to show your expertise.
Janice Porter:Absolutely, so you write over 100 posts a
Janice Porter:month. I said that twice now, because I'm like in awe of that.
Janice Porter:How do you capture someone's authentic voice when it's not
Janice Porter:your own? What does that process look like?
Janice Porter:Kaila Vander Horn: It comes down to meeting with them. I meet
Janice Porter:with all my clients during an onboarding process, and I get to
Janice Porter:learn about them, their product. So we'll talk specifically about
Janice Porter:people right now, and with that I learned about who they are,
Janice Porter:you know, their background, what they're interested in, how they
Janice Porter:got there, and all of these things and conversations I'm
Janice Porter:able to see, you know, what they're passionate about. You'll
Janice Porter:learn that when you talk to people, they start to get a
Janice Porter:little bit more excited about something, light
Janice Porter:up, right, exactly, and
Janice Porter:Kaila Vander Horn: those moments are when I'm able to be like,
Janice Porter:okay, like, this is who they are, you know, because you, I
Janice Porter:can sit here and talk about myself, but you might see three
Janice Porter:key things, and those three key things are what's interesting,
Janice Porter:and it's going to get other people's attention as well. So,
Janice Porter:just, just meeting with them, talking with them one on one,
Janice Porter:and you know it's easy to create content for someone from an
Janice Porter:outside perspective, because oftentimes we can be so hard on
Janice Porter:ourselves. I talk with people, and they're hesitant, they're
Janice Porter:like, I just don't know where to start, I have nothing
Janice Porter:interesting to say,
Janice Porter:right?
Janice Porter:Kaila Vander Horn: But you do, right, and you have all this
Janice Porter:experience, so it's.. it's honestly, it just comes natural,
Janice Porter:it's. Fun, and I love working with different personalities as
Janice Porter:well, because you have, you know, more spunky people, or you
Janice Porter:probably are just very hard, hard direct, right? And it all
Janice Porter:just depends on who the person
Janice Porter:is. I think that I identify with that a lot,
Janice Porter:because when I'm working with a new LinkedIn client, I'm
Janice Porter:starting usually with either building or rebuilding their
Janice Porter:profile, and the about section is most, the most difficult, or
Janice Porter:the most fun, because it's where all the the the nuggets are that
Janice Porter:that that outline not just who they are, but who they serve.
Janice Porter:But you can tell when you're working with somebody like I
Janice Porter:just got off training this morning, and it was - we were
Janice Porter:rebuilding this girl's about section, and I knew, though,
Janice Porter:that it wasn't going to be "I love this, let's tweak this and
Janice Porter:this, and put it up, because that's not who she is. She's
Janice Porter:gonna go back and analyze the whole thing, and go through
Janice Porter:every piece, and make it, you know, her own, which is great,
Janice Porter:and she should, but just so that just as that other person tweaks
Janice Porter:it, and they want to move on, and they're, they're ready,
Janice Porter:their personalities are different, just, you know, that
Janice Porter:when you start working with somebody, and I think there's an
Janice Porter:added piece that you must have, because it's that intuition to
Janice Porter:know that this person will like red and this person will like
Janice Porter:blue, so you know, like that's a big piece for me to help me. Do
Janice Porter:you find that you act on intuition at all?
Janice Porter:Kaila Vander Horn: Yeah, absolutely. You know, I, I've
Janice Porter:always said that I'm a people person. I love connecting with
Janice Porter:other people, and with that, I'm able to.. it's, yeah, it's the
Janice Porter:instinct, it's a gut, it's just knowing, like trusting yourself
Janice Porter:that you have that good indicator, right, and then also
Janice Porter:the fact of, you know, the person that you're talking to is
Janice Porter:giving you the information that you need as well, so
Janice Porter:yeah, and at the same time you're building trust
Janice Porter:with each other, and it gets better as time goes on, I
Janice Porter:suppose. Yeah, absolutely, yeah,
Janice Porter:Kaila Vander Horn: I have I have clients who leave zero feedback,
Janice Porter:they're like, okay, great, post it, you know, and then I have
Janice Porter:some, they're like, wait, like, let's, let's find, you know,
Janice Porter:this and this, and it's perfectly fine, because it's
Janice Porter:coming from them, and my end goal is I want to help them get
Janice Porter:content that they're comfortable with, and that they want to push
Janice Porter:out and into that world, and so, whether that's, hey, like, this
Janice Porter:is great, or hey, like, let's tweak, you know, x, y, and Z.
Janice Porter:Either way, they're one step closer to getting something
Janice Porter:published online, and that's the goal,
Janice Porter:right? So, most of my listeners spend a lot of
Janice Porter:time in their LinkedIn inbox building relationships one
Janice Porter:conversation at a time. How does a strong posting strategy
Janice Porter:support that, or does it? Are they related?
Janice Porter:Kaila Vander Horn: They definitely are. You know, when,
Janice Porter:when you're talking to someone on LinkedIn, and in the DMs,
Janice Porter:they're going to go to your profile, and they're going to
Janice Porter:look for credibility, they're going to look for proof, they're
Janice Porter:going to see, you know, who, if you are who you say you are, if
Janice Porter:you know what you know, and so I always like to think of LinkedIn
Janice Porter:as like a one-stop shop. You should be able to show your
Janice Porter:expertise, but also show who you are, because people are not
Janice Porter:going to build that relationship with you and that trust if
Janice Porter:you're only doing hard sells on LinkedIn social posting. You
Janice Porter:want to lead with value. You have to be willing to give them
Janice Porter:something before you can ask for anything else, and with that,
Janice Porter:with social, it's the same. People want to before I buy from
Janice Porter:someone, I want to know who they are, you know? I need to know a
Janice Porter:little bit more than just here's my product or service, here's
Janice Porter:how I can help you, you know, like talk about pain points or
Janice Porter:challenges, and make it feel also like you're talking
Janice Porter:directly to me, especially now with AI. AI is so great, but
Janice Porter:some issues that it comes with with copywriting is that you can
Janice Porter:feel like it's copywriting and it doesn't feel authentic, and
Janice Porter:it doesn't feel like yourself. And so you know, I feel like
Janice Porter:when you're creating your content strategy, you need to
Janice Porter:make sure that you do not lose that human element, because
Janice Porter:people connect with people at the end of the day.
Janice Porter:Yeah, so many good things in there. And now
Janice Porter:I've forgotten what you said at the beginning that I wanted to,
Janice Porter:yeah, but that's okay. It's important that if you are doing
Janice Porter:your content through using AI, and so many times today we are,
Janice Porter:let's be honest, we have to train AI to know who we are and
Janice Porter:how we speak, right? And and feel free to challenge what it
Janice Porter:has said, and then you know, take it and make it your own, so
Janice Porter:when you're. And what I'm assuming I shouldn't, but that
Janice Porter:you are using AI to some extent, and perhaps if you are, you're
Janice Porter:training it on your specific clients, in, you know, in
Janice Porter:different projects, right? So that you have this is Janice's
Janice Porter:project, so here's who Janice is, here's how she likes to
Janice Porter:phrase things. Here's how we're going to go forward with that,
Janice Porter:and then go back and give me something. Right?
Janice Porter:Kaila Vander Horn: Yeah, you know, when I started, AI wasn't
Janice Porter:very big, right? So I had the experience of creating
Janice Porter:everything from scratch. So now that AI is becoming more
Janice Porter:popular. I'm able to train AI just as I would myself. And what
Janice Porter:AI is so great about is, you know, I work with a lot of, for
Janice Porter:company side, lots of like techy and SAS companies, and I, you
Janice Porter:know, I am not an engineer, I'm not heavy on SAS in general, so
Janice Porter:I've had to teach myself about more
Janice Porter:jargon and the
Janice Porter:Kaila Vander Horn: jargon, the target audience, the pain
Janice Porter:points, and AI is so great because it's helping me learn an
Janice Porter:entire different industry, as if I am now an expert, and once I'm
Janice Porter:able to figure out what their pain points are or what the
Janice Porter:product does, I'm able to create content, and that shortens my
Janice Porter:time, because I used to have to go through and read every single
Janice Porter:lany, like I would have to do such intense research to learn
Janice Porter:about these companies or people, and then now I'm able to train
Janice Porter:AI and help me call it out quicker, but yeah, so and then
Janice Porter:you know AI is great, as mentioned for that, but when
Janice Porter:we're using it for copy, a lot of mistakes I've seen is people
Janice Porter:would just copy and paste AI, and I've actually talked to a
Janice Porter:lot of people who say that they will not stop and read AI
Janice Porter:content if they feel like the hook is generated for AI, they
Janice Porter:keep scrolling, and that's not the best thing for LinkedIn,
Janice Porter:because if no one is hitting that see more button and having
Janice Porter:a longer dwell time on your content, LinkedIn is not going
Janice Porter:to push it out to people, because it's gonna, it's gonna
Janice Porter:say, "Hey, it's not relevant, people aren't stopping to read
Janice Porter:it, and so you know, making sure that you're, you're having that
Janice Porter:human touch, it's fine as a foundation, but you have to add
Janice Porter:to it, you know.
Janice Porter:So, what's a, what's a, an indication that the
Janice Porter:hook is AI written?
Janice Porter:Kaila Vander Horn: There's a lot of AI jargon and phrasing that
Janice Porter:are red flags, you know. There it's the way that it's
Janice Porter:formatted, it's little sayings. It's honestly AI could be in a
Janice Porter:totally different podcast for us to do, okay, it's, it's, you
Janice Porter:know, there's a lot to learn, and it's so useful, and there's
Janice Porter:a lot of people who maybe don't want to spend money or don't
Janice Porter:have the funds to spend extra money on a content strategist,
Janice Porter:and AI is great for it, but a lot of people are at that
Janice Porter:blocker of using it but not using it properly, and so in
Janice Porter:return, it's getting flagged.
Janice Porter:We'll come back to that then in our next
Janice Porter:episode. So that does make me think, though, that when you
Janice Porter:work with a client and you're getting, you're getting to know
Janice Porter:the new client, and you're getting to know what kind of,
Janice Porter:and you're developing what kind of content you're going to put
Janice Porter:out there for them as well. How do you go about building a
Janice Porter:content strategy, just more generically? But I'm curious
Janice Porter:about that.
Janice Porter:Kaila Vander Horn: Yeah, you know, in your content strategy
Janice Porter:there needs to be a content mix, so you know we're talking about
Janice Porter:different formats, which is the, you know, native copy post, post
Janice Porter:with image, multiple images, carousel, video, but also we
Janice Porter:need to mix up our content in general. Not every single post
Janice Porter:needs to be a hard call to action for your product or
Janice Porter:service. We need to, you know, do educational, you can do
Janice Porter:product thought leader, more lessons learned, and then also a
Janice Porter:lot of people forget sometimes that LinkedIn, like we're all
Janice Porter:just humans, and it is a social platform at the end of the day,
Janice Porter:so we want to connect with other humans, with that comes with
Janice Porter:either, you know, things learned experiences, but also I want to
Janice Porter:learn about who you are, and you know, I always tell my
Janice Porter:customers, if, if you haven't done an introduction post
Janice Porter:before, those are a good place to start, because introducing
Janice Porter:people to you, and people love those, those are always the top
Janice Porter:performing, at least for a quarter, because people are
Janice Porter:attracted to people, people want to engage with people, and if
Janice Porter:I'm introducing myself, and you know, if if you and I haven't
Janice Porter:talked in a while, I'm gonna go comment, "Hey, Janice, so nice
Janice Porter:to see you, so glad that you're doing great. And you know, if I
Janice Porter:comment on it, then now my network might see your post,
Janice Porter:because I comment on on it, even though that they don't follow
Janice Porter:you, and you know, it gives a chance for people who don't know
Janice Porter:you to get to know you to start building. That trust and that
Janice Porter:relationship,
Janice Porter:you know, I don't think I've ever done an
Janice Porter:introduction post to myself. I'm going to do that. Yeah, that's
Janice Porter:very good. So I was looking at your content on your LinkedIn
Janice Porter:profile, and I just went back a couple of months, but I noticed,
Janice Porter:and I had commented to you personally about this post, and
Janice Porter:all it says is marketing teams, when employees start posting on
Janice Porter:LinkedIn, and you're doing amazing, sweetie, and it's over
Janice Porter:a picture of Chris Jenner taking a picture, and there's so much
Janice Porter:in there, and it was one of your well, most performing posts,
Janice Porter:right, and to me it's got 2400 likes and 76 comments, and 175
Janice Porter:reposts. That's pretty darn good for someone who I don't know how
Janice Porter:many connections you have, but it's not huge, like
Janice Porter:Kaila Vander Horn: maybe 3500
Janice Porter:Yeah, yeah, okay, yeah. So that's really, really
Janice Porter:good, so what is it about that post? Well, it says a lot,
Janice Porter:right?
Janice Porter:Kaila Vander Horn: Yeah, it does. I have this personal
Janice Porter:strategy, so people who, my personal ICP marketing people,
Janice Porter:okay? And so I just sit back and I always think about I'm also a
Janice Porter:marketer, and what do I enjoy, and when I'm looking at my
Janice Porter:content. I'm creating a full funnel strategy, so top of
Janice Porter:funnel is reach. I want as many people to see this and as many
Janice Porter:people to engage with it, because if they engage with it,
Janice Porter:the next time I post, the middle of the funnel post, which is,
Janice Porter:you know, maybe more educational, they don't have to
Janice Porter:follow me, but they might see it, because they once interacted
Janice Porter:with me, and so, yeah, with memes at memes tend to be my
Janice Porter:highest performing content, and it's because it's relatable, it
Janice Porter:makes people laugh, and sometimes we just forget that we
Janice Porter:like to have a good time. LinkedIn can get very serious,
Janice Porter:and you know, especially in a world that is a little heavy,
Janice Porter:people like to just connect with people and have a good time, and
Janice Porter:so I noticed that with memes, yeah, it gets really good
Janice Porter:impressions, it gets great engagement, and what's funny
Janice Porter:enough is I'm when I have, you know, a quote unquote viral
Janice Porter:moment, I see my ICP following me, I have, you know, VP of
Janice Porter:marketing, CMOS in my DMs, and it's, you know, it's, it's
Janice Porter:hitting the right people, and it's a, it's an entry way, it's
Janice Porter:a very easy way to be like, hey, this is really funny, I saw
Janice Porter:this, let's connect, and it's that bear to entry type of
Janice Porter:content,
Janice Porter:yeah, and I think that's a really good point,
Janice Porter:though, for people to remember that we have to be human, you
Janice Porter:know. We can't, we don't have to just be serious all the time,
Janice Porter:and whether that is an accolade, an event you just went to,
Janice Porter:showing something that you just won an award, or, or, as long as
Janice Porter:they're not all like that, as long as once in a while I
Janice Porter:remember a client I had once who was a commercial real estate,
Janice Porter:real commercial real realtor, yeah, commercial realtor, so he
Janice Porter:dealt in big properties, huge actually, and his partner in his
Janice Porter:company, same thing, but they were very different, so they
Janice Porter:did, and they're big football fans, and they're in Minnesota,
Janice Porter:and one of them had this, had a picture, they had a picture of
Janice Porter:one of them in a, obviously ordered online a suit that was
Janice Porter:all about Minnesota Vikings, okay, and it was like, had their
Janice Porter:logo all over it, and the other one had Green Bay Packers, okay,
Janice Porter:and they're their arch rivals. That photo went viral big time
Janice Porter:because it was funny, and it showed their rivalry, and it
Janice Porter:showed that, right, had nothing to do with real estate at all.
Janice Porter:No,
Janice Porter:Kaila Vander Horn: but it's same
Janice Porter:as this, but this made me think this one of you
Janice Porter:made me think that you did. Do you love the Kardashians? Do you
Janice Porter:follow them? Are you a, are you one of those people that watches
Janice Porter:them? Right, that was what it made me want to talk about.
Janice Porter:Kaila Vander Horn: Interesting. Okay,
Janice Porter:yeah, you know, because it was showing a side of
Janice Porter:you, maybe it wasn't, maybe it wasn't, I don't know, but I
Janice Porter:thought it was, and I think that there's no greater marketer than
Janice Porter:Chris Kardashian.
Janice Porter:Kaila Vander Horn: Hey, she works hard. Okay, she,
Janice Porter:yeah, she's amazing. Okay, never mind her
Janice Porter:face lift, but that's another story. Anyway, I
Janice Porter:Kaila Vander Horn: was amazing. Yeah,
Janice Porter:totally. I just think that we have to not take
Janice Porter:ourselves so seriously, but you said something about top of the
Janice Porter:funnel, middle of the funnel. I didn't, I don't think of it that
Janice Porter:way when I'm doing a strategy, I'm thinking more of my pillars.
Janice Porter:So talk to me about that.
Janice Porter:Kaila Vander Horn: Yeah, you know, I like to think of a full
Janice Porter:funnel strategy, and my pillars go within. Those that funnel, so
Janice Porter:you know, and for myself, I don't - I'm not a big bottom of
Janice Porter:funnel hard call to action. I will every now and then I'll do
Janice Porter:it very organically, because you know people don't want to be
Janice Porter:sold to, right? And with that, it needs to feel very natural,
Janice Porter:so what I like to do personally is when I do any type of
Janice Porter:educational how-tos, news, or any way that maybe I give you a
Janice Porter:lot of value up top, I'm like, hey, do you need help with this?
Janice Porter:My name is Kayla, I'm the head of content at Speed Work, and I
Janice Porter:would love to talk to you, and I'll, I'll do it down there,
Janice Porter:because it's very natural, and I'm not going to book a call
Janice Porter:with you just because you say, "Hey, book a demo, you know, I
Janice Porter:want something more, so I do the same strategy for myself, and
Janice Porter:you know it works well, people seem to be more responsive to
Janice Porter:that, because they feel like if I'm, if you're willing to give
Janice Porter:me something for free, imagine what
Janice Porter:exactly
Janice Porter:Kaila Vander Horn: I can give to you for something that you pay
Janice Porter:for, and
Janice Porter:we think alike that way.
Janice Porter:Kaila Vander Horn: Yeah, I don't mind giving up, you know, free
Janice Porter:tidbits, because one, I know that not everyone is in the
Janice Porter:position to be able to work with me, but two, I want you to be
Janice Porter:able to build that relationship and that trust with me, and the
Janice Porter:only way that I'm going to do that is if I give you something
Janice Porter:first.
Janice Porter:Yeah, beautiful. Okay, so you, I think it was a
Janice Porter:post I saw on your LinkedIn that talked about this, that you
Janice Porter:shared that personal profiles are outperforming company pages
Janice Porter:right now, and I've been looking at some of that information as
Janice Porter:well. Why do you think that is, and what does it mean for
Janice Porter:someone who's trying to build relationships through the
Janice Porter:platform?
Janice Porter:Kaila Vander Horn: Yeah, so I guess maybe two to be clear on
Janice Porter:the statement is that personal profiles do outperform company
Janice Porter:pages, but that does not mean that company pages are dead. I
Janice Porter:see that misconception all the time, and that's something I can
Janice Porter:talk about later. But going back to the question, it goes back to
Janice Porter:people want to connect with people in that logos, right? So,
Janice Porter:on your personal page, that's where you can build that
Janice Porter:relationship, and with brands that I manage, I have seen an
Janice Porter:increase of follower. When we start to humanize the brand.
Janice Porter:There is this one SaaS product, and we've grown about 150,000
Janice Porter:followers for them, and it's from the strategy of humanizing
Janice Porter:the brand, making it feel, you know, using less terminology
Janice Porter:that maybe not everyone might know. And so
Janice Porter:this is on their company page, putting the
Janice Porter:content on their company,
Janice Porter:Kaila Vander Horn: correct,
Janice Porter:got it. Okay,
Janice Porter:Kaila Vander Horn: and you know, just humanizing that brand, and
Janice Porter:when we did that, that's when we started seeing increased
Janice Porter:engagement, increased following, and then that goes back to the
Janice Porter:whole point of people just want to connect with people, you
Janice Porter:know, and it goes also back to the fact that it's a social
Janice Porter:media platform, right, scrolling people want to connect with you
Janice Porter:and me, you know. It takes someone probably three to four
Janice Porter:times more effort to go follow a company page, and so where it's
Janice Porter:so easy, if I see something of yours that I like, I'm going to
Janice Porter:hit follow, just because you've said something that interests
Janice Porter:me, or you said something that I found in, you know, it, I
Janice Porter:learned from it, and sometimes brands do a really hard time of
Janice Porter:conveying that in their brand voice, and so I think that's
Janice Porter:kind of where those differences are, but it also, you know, with
Janice Porter:your personal, you have a lot more flexibility, and you have a
Janice Porter:lot more room to test things out, and it's just you, it's
Janice Porter:just, you know, a person to person, and yeah, so while
Janice Porter:personal profiles are so amazing, and they outperform,
Janice Porter:definitely, and I do suggest for small business owners, or anyone
Janice Porter:who is as a business, not to neglect that, because people are
Janice Porter:still checking company pages, and okay,
Janice Porter:inactive,
Janice Porter:so even if they're not following the
Janice Porter:company pages, they're checking those out, is what you're
Janice Porter:saying.
Janice Porter:Kaila Vander Horn: Yeah, you know, with referrals, if they..
Janice Porter:if there's.. there's so many different things, especially,
Janice Porter:especially if you're running any type of LinkedIn ads on your
Janice Porter:company page, you should be posting. It's.. you will see a
Janice Porter:decrease of cost per lead that way, because on your page you
Janice Porter:are accumulating all of this content. How I like to think
Janice Porter:about any pages, so this is a personal page and a company
Janice Porter:page. Is I want to be able to go to someone's LinkedIn and I want
Janice Porter:to know who they are, what they offer, if there's any social
Janice Porter:proof. Tell me more about if it's the company I want to see
Janice Porter:employees. If it's a person, tell me more about yourself. And
Janice Porter:whereas if I were to go to a website, it would take me about
Janice Porter:1015 clicks
Janice Porter:to
Janice Porter:Kaila Vander Horn: find out that information. Why LinkedIn is so
Janice Porter:important is I can learn everything about you in one
Janice Porter:scroll and I don't have to click around. So people don't use that
Janice Porter:to its fullest capabilities, I feel. Yeah,
Janice Porter:that's that's very true. And it's funny, I on
Janice Porter:my newsletter that's going to be out on LinkedIn on this next
Janice Porter:week, I just was talking about what was I talking about, oh,
Janice Porter:your presence, and I was talking about one of the things I
Janice Porter:mentioned is that when, when you meet somebody new, or you, you
Janice Porter:know, you Google them, you still do that, you still google them,
Janice Porter:and when you google somebody, their LinkedIn profile usually
Janice Porter:shows up in the first five results, often in front of their
Janice Porter:website, if they have one, so it's important that when they go
Janice Porter:there, because they will, that it's, you know, that it works
Janice Porter:for you, and it's up to date, and so on. So, but one of the
Janice Porter:things I just want to ask you, so what is your take on, like,
Janice Porter:when we're talking about company pages versus people, individual
Janice Porter:paid pages or profiles? If you have a team and you're posting
Janice Porter:on the company page, is it still okay? I don't know if I follow
Janice Porter:this properly, but to copy or to share the company post on your
Janice Porter:personal page, or should you be doing it the other way around,
Janice Porter:or should you be doing it at all, or should you have
Janice Porter:employees post on their page from the company page and get
Janice Porter:them involved more, and you know, does it help all of that
Janice Porter:good stuff.
Janice Porter:Kaila Vander Horn: Yeah, this, so the employee advocacy pillar
Janice Porter:is, I think, really big, because, as kind of mentioned,
Janice Porter:how personal pages perform better.
Janice Porter:Yeah,
Janice Porter:Kaila Vander Horn: I always recommend as much as possible
Janice Porter:that employees get involved as well, because not only are they
Janice Porter:building their own personal brand, which is great for them,
Janice Porter:it also is great for the company too. So the more that people are
Janice Porter:posting content and education, people are going to start
Janice Porter:learning not only about them but your company, and as far as
Janice Porter:performance, you know, I like to try and mix. Every audience is
Janice Porter:different, so I like to keep the company page active, but I do
Janice Porter:like to repost employee posts onto the feed as well. And then
Janice Porter:vice versa, there's a big announcement. Go ahead and share
Janice Porter:that big announcement, and then if you want to post natively
Janice Porter:about it a day or two later, do it, but that repost is going to
Janice Porter:help get that your company page, or your page, depending on which
Janice Porter:route you decide, more views, because then you're extended to
Janice Porter:further audiences,
Janice Porter:but if it's, if it's going from your personal
Janice Porter:profile to your company page, it won't. I believe I don't think
Janice Porter:it will get you more viewership unless more people are following
Janice Porter:enough people are following the company page.
Janice Porter:Kaila Vander Horn: Yeah, so if you want the reason you would
Janice Porter:want to get a repost, an employee repost to a company
Janice Porter:page is more so of that humanizing the brand, showing
Janice Porter:your thought leaders, showing the people behind that logo, but
Janice Porter:yet, so if you want more reach, so everything depends on what
Janice Porter:the goal or objective is for that. If your goal is to have
Janice Porter:more reach, that for the company page, then definitely encourage
Janice Porter:employees to repost that company page post to push it out to
Janice Porter:their audience, and even commenting, you know, commenting
Janice Porter:and reposting are to the highest leverage thing that you can do.
Janice Porter:It used to be commenting, but recently there have been reports
Janice Porter:that reposting is now helping as well, whereas it was showing
Janice Porter:that much impact previously, right.
Janice Porter:But there's also, like, I was just going to ask
Janice Porter:you to walk me through what a post looks like when it's
Janice Porter:working, what elements are present, and what does the
Janice Porter:relationship building look like after someone engages with it?
Janice Porter:Okay, but let's just go back to the first part, what it looks
Janice Porter:like when a post is working. I've heard that if you're going
Janice Porter:to post, or sorry, if you're going to comment on somebody's
Janice Porter:post, that commenting on other people start there. Commenting
Janice Porter:on other people's posts is a really good strategy, right now,
Janice Porter:right? And you agree that helps get you some more visibility if
Janice Porter:you're going to be posting right, and they say post before,
Janice Porter:post just after you, or comment before, comment after your post
Janice Porter:is going to be visible. Okay, so then I hear comment first, then
Janice Porter:like. Does it make a difference?
Janice Porter:Kaila Vander Horn: No, I, it doesn't. Oh, I recommend there.
Janice Porter:So, there is a tactic of warming up your account, right? So,
Janice Porter:that's engaging with content before you go live, and then
Janice Porter:engaging with content after. A lot of people are like, "Hey,
Janice Porter:LinkedIn is not my full-time job, I have so much other things
Janice Porter:to do. So, that's when I'm like, "Hey, totally fine, me too. Just
Janice Porter:stay active, you don't have to, you know, as. If you are
Janice Porter:consistently active online, whether that's scrolling for
Janice Porter:five to 10 minutes a day just to engage, that alone will help
Janice Porter:you. You don't have to be very nitpicky about it, because you
Janice Porter:know, once you start getting into the granularness of it,
Janice Porter:you're like, wait, I don't even want to do anything, I actually
Janice Porter:want to log off my account, because it can get overwhelming,
Janice Porter:all like the tips and tricks, so I definitely recommend just to
Janice Porter:be active in general, spend a couple of minutes, scroll, like,
Janice Porter:comment, commenting, if you do comment, and you know when we
Janice Porter:look at commenting for exposure, so helping with that visibility,
Janice Porter:I would recommend more than just a couple of words, because
Janice Porter:LinkedIn is going to scan it, and they're going to see what's
Janice Porter:relevant, or if I just drop three emojis on your post, and
Janice Porter:it's not going to say, 'Hey, this is insightful, I'm learning
Janice Porter:stuff from it.
Janice Porter:Can we just talk about emojis for a
Janice Porter:Kaila Vander Horn: second? I, I know you're a dislike of the
Janice Porter:emoji. It's
Janice Porter:LinkedIn, people, it's a business platform. Okay.
Janice Porter:Yes, the once in a while I put a heart or I'll put something that
Janice Porter:you know shows me pulling my hair out or whatever, but no,
Janice Porter:it's not Facebook, it's not Instagram, it's not Twitter,
Janice Porter:it's LinkedIn. It's the only business platform, okay. So
Janice Porter:yeah, I'm, I'm not really for them. Sorry, Kayla. All right,
Janice Porter:Kaila Vander Horn: yeah, yeah. So commenting and reposting will
Janice Porter:help get more reach and visibility on a post.
Janice Porter:Yeah, that's become a bit of a scam,
Janice Porter:actually, though, with a lot of these posters going up on
Janice Porter:LinkedIn. Well, not, I don't know if it's AI, but they seem
Janice Porter:to be legitimate, like influencers or marketers. I
Janice Porter:think they would be more who say, you know, I've, I've, I've
Janice Porter:got this great document I want to send you, and you know, and
Janice Porter:then they'll say repost this, and for some reason it gets it
Janice Porter:more, it gets it more, but it doesn't get them sending it to
Janice Porter:you any faster, and in fact you shouldn't even do that, because
Janice Porter:they're cutting back on these things, like LinkedIn is
Janice Porter:clamping down on them now, that yeah, not legit
Janice Porter:Kaila Vander Horn: in the latest update, comment engagement,
Janice Porter:which is, you know, comment Claude, and I'll send you a
Janice Porter:report on how I built content for, yes, yes, they are act,
Janice Porter:that's actually is going to be a negative effect, I have not, I
Janice Porter:still see posts frequently on my feed that are with this tactic
Janice Porter:right now, but with the engineering team and this latest
Janice Porter:update, I do believe that they are going to start, you know,
Janice Porter:kind of cracking that, yeah, as well as AI comments, because AI
Janice Porter:spam comments have been really big, and that's kind of where,
Janice Porter:you know, people hook up some automation and say the keywords,
Janice Porter:they'll go and comment on it. I just want to say, you know, just
Janice Porter:kind of be careful with any type of automation that anyone has,
Janice Porter:because LinkedIn is, they're shutting things down,
Janice Porter:I know,
Janice Porter:Kaila Vander Horn: so, and they should,
Janice Porter:I mean, it's, but what is important, I think, with
Janice Porter:commenting and how I talk to my clients is that you want to, if
Janice Porter:you want to be more visible, and you want to show your expertise,
Janice Porter:then, and, and it needs to come back to how you are positioned
Janice Porter:on your profile, then put something intelligent in there
Janice Porter:that shows your point of view, or that you know gives an added
Janice Porter:value to what that person's post is all about, because that's
Janice Porter:going to help you do that, and surely to God you can do that
Janice Porter:without AI,
Janice Porter:Kaila Vander Horn: right? Absolutely, I tell the same, you
Janice Porter:know, oftentimes there's, you know, these big posts blowing
Janice Porter:up, whether it's articles or posts, and people are down
Janice Porter:there, 400 comments, and if that's something within your
Janice Porter:wheelhouse, something that you know a lot about, go in there
Janice Porter:and comment on it, because that's more reach for you, and
Janice Porter:then that's one step of you showing your expertise, and
Janice Porter:people are now going to start seeing you pop up in those
Janice Porter:comments, and then they're going to go to your page, and that's
Janice Porter:kind of where that content is important, right, because you
Janice Porter:can't be a thought leader in the comments, and then we go to your
Janice Porter:page and you have nothing.
Janice Porter:Right, excuse me. There's one other quick thing I
Janice Porter:want to just ask you. I see this and it drives me crazy, and I
Janice Porter:don't know whether you see it as well or whether you do it with
Janice Porter:any clients, and if you do, I'm sorry, I'm saying this for you,
Janice Porter:but I've seen, I saw a woman post something the other day,
Janice Porter:she tagged me in the post, but she tagged like 47 people at the
Janice Porter:end of the post, and I'm like, oh please, okay, so I think that
Janice Porter:diminishes the, the, you're nodding your head, I like that,
Janice Porter:so talk to me about. That,
Janice Porter:Kaila Vander Horn: yeah, you don't want to over tag, just
Janice Porter:like back in the day, you don't want to use too many hashtags,
Janice Porter:now hashtags are no longer relevant, yeah, you know it,
Janice Porter:LinkedIn scan, so if you are just tagging, just to tag, if
Janice Porter:you have a paragraph long of tags, LinkedIn will flag that as
Janice Porter:spam,
Janice Porter:yeah,
Janice Porter:Kaila Vander Horn: and when it comes to, there are some people
Janice Porter:I get tagged in quite a bit. People will like create
Janice Porter:articles, and they'll say, 'Oh, I found this person's most
Janice Porter:insightful, go go look at that, and they'll kind of learn, and
Janice Porter:that seems to get less flagged. Yeah, and I'm
Janice Porter:okay with that. If you are a community builder,
Janice Porter:and you want to, you know, extend knowledge. Hey, I saw
Janice Porter:this post, that's fine, but yeah, I definitely would not
Janice Porter:recommend just sitting there tagging me anyone that you think
Janice Porter:that you could extend your reach. Not only does it not look
Janice Porter:great if you don't, if people who you've tagged don't engage
Janice Porter:with it, LinkedIn also flags that exactly, and that makes it
Janice Porter:worse. It doesn't send it out to as many people, and you
Janice Porter:mentioned the hashtags, and you said that they're not relevant
Janice Porter:anymore, and that's true, but there are still some people who
Janice Porter:are using them to help them find, I think, things I don't
Janice Porter:know, like there's, I think you can still put a hashtag in and
Janice Porter:bring up certain posts, but LinkedIn isn't using them at
Janice Porter:all, really. For yeah,
Janice Porter:Kaila Vander Horn: that actually changed last year, and soon
Janice Porter:after they took away the creator, they had a creator type
Janice Porter:of program where you used to have like hashtags on your
Janice Porter:profile, but yeah, when they took that away, used to, I
Janice Porter:would, if I followed a hashtag, and you posted something that
Janice Porter:had my hashtag in it, I'd get notified, you know. 15 people
Janice Porter:posted about marketing hashtag, and so that's how you know
Janice Porter:people use that as a hack to get more reach, and you don't get
Janice Porter:notified anymore, and actually, more hashtags you use, the more
Janice Porter:spam you look, so it actually has that negative side of it.
Janice Porter:Obviously, there are some people who still use to three to five,
Janice Porter:which is perfectly fine, but if you're using it for some sort of
Janice Porter:hack, it's, it's no longer hackable.
Janice Porter:Yeah, that's great. I know there's so much,
Janice Porter:right, so much. So, last question, if someone listening
Janice Porter:or watching today has been lurking on LinkedIn and not
Janice Porter:quite sure what to say or how to show up, what would you tell
Janice Porter:them? Where should they start?
Janice Porter:Kaila Vander Horn: Well, I read a stat once that said 88% of
Janice Porter:LinkedIn users are lurkers.
Janice Porter:Yeah, it's true, the very small percentage are
Janice Porter:actually active. I know.
Janice Porter:Kaila Vander Horn: I would just encourage everyone to start. You
Janice Porter:know, people are so hesitant, and whether they think that they
Janice Porter:don't know what to say, they don't have anything interesting
Janice Porter:to say, but I would challenge that. You know, everyone, you
Janice Porter:have experience, you have connections, and you have
Janice Porter:expertise, and so if you don't know where to start on your next
Janice Porter:business call, start taking notes. What are some pain points
Janice Porter:that came up? What are some challenges? What's some advice
Janice Porter:that that you gave someone, because that's content that's
Janice Porter:going to resonate really well on a social copy, and so I would
Janice Porter:just encourage you to take the negative thoughts away, and you
Janice Porter:know people I work with, or like, kind of feel it like an
Janice Porter:imposter a little bit, and I'm like, no, you know, it's
Janice Porter:nothing's going to be perfect, especially the first time you
Janice Porter:posted it, and I've been doing it for years, and I still make
Janice Porter:mistakes, but it doesn't have to be perfect, nothing has to be
Janice Porter:polished, and that's why personal profiles are great, is
Janice Porter:because it's authentic, and you expect a grammar issue, you
Janice Porter:expect extra letters. It doesn't have to be, you know, so PR
Janice Porter:release, you know, that type of like formatting. It can just be
Janice Porter:you talking to people. So I just recommend just to do it. Get to
Janice Porter:a normal posting cadence if you can, one or two times per
Janice Porter:week.
Janice Porter:Kaila Vander Horn: LinkedIn will push out your content and your
Janice Porter:profile more if you're posting five to six times per month, so
Janice Porter:do a little bit more, and that will also help you get cited by
Janice Porter:AI. So, yeah, it's all round a great idea, and just hit that
Janice Porter:thin button.
Janice Porter:It's all very good advice, Kayla, and I feel
Janice Porter:your passion for doing it as well as mine. So, I love it. So,
Janice Porter:thank you. This has been a generous and grounding
Janice Porter:conversation. What I love most is that every everything you've
Janice Porter:shared comes back to the same truth: people connect with
Janice Porter:people, not logos, not algorithms, and not perfectly
Janice Porter:polished content, so showing up with your real voice, a clear
Janice Porter:point of view, and genuine curiosity is the strategy. Thank
Janice Porter:you so much for being here for everyone, and for everyone
Janice Porter:listening. You will find Kayla will put your link to your
Janice Porter:LinkedIn and to. Your speed work email, sorry, and your website
Janice Porter:in the show notes, and if today's conversation reminded
Janice Porter:you that relationships really do rule, I hope you will share it
Janice Porter:with someone who needs to hear it. Thanks for joining us today.
Janice Porter:Kaila Vander Horn: Absolutely, thanks for having me.
Unknown:Bye. I.