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Hi, this is Stephanie Maas and today I want to talk to you about one of the most basic principles of business and that's how you treat your people.
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People are always asking me for, Hey, why do you think such and such made a move?
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Or, Hey, I've heard they're having some turnover issues over there or gosh, I was really surprised by my last resignation.
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What do you think's going on?
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Time and time and time again, the.
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Number one reason people leave is they don't feel appreciated.
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And let me assure you, this has nothing to do with money.
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There's a phrase that says, It's the little things that count.
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Let me assure you, it's the little things that count.
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It's the forgotten, Oh, hey, I said I was going to do that, but then I forgot.
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Oops, sorry.
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People don't do what they say they're going to do, but when you do, it gets noticed.
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The, Hey, I noticed last week that you put in a little bit of extra effort to get this done in time.
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I really appreciate it.
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Is that a raise?
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No.
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Is it make them feel like, Hey, my extra effort made a difference.
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Absolutely.
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Those little things build up over time and make a huge difference.
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So if you're in a leadership role today and you're not sure, gosh, how do I know I've got a good team?
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How do I know I'm not going to be surprised by a resignation?
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Take a couple minutes and look around at your team.
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What have I done lately to show them how much I appreciate their efforts?
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What have I done today?
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What did I do last week?
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What did I do last month?
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And if you can't come up with three or four things or even better yet, ask them, Hey, how do you know that you're really appreciated here?
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I'm just curious.
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I want to be a good leader.
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What have I done in the last year or so to show you that I really appreciate your efforts?
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If they stumble and can't come up with anything, you might want to keep my number handy.
