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How we’ve 4x’ed our ARR past $3 MN using our brilliant LinkedIn strategy
Episode 3915th May 2023 • B2B SaaS Podcast • Upendra Varma
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Lars Gronnegaard, the Co-Founder and CEO of Dreamdata, discusses the company's growth from 25 to 100 customers in the past 12 months. The following are some key points from the discussion:

  • Dreamdata helps B2B SaaS companies with revenue attribution by pulling data from multiple sources.
  • Dreamdata has approximately 100 paying customers with an average contract value (ACV) of around $30K.
  • Dreamdata's growth has been 4x over the last 12 months.
  • Dreamdata's social selling strategy on LinkedIn is responsible for most of the above growth.
  • The discussion also covers topics such as their sales cycle, expansion, churn, external funding, and future vision.

https://www.youtube.com/watch?v=sDdLsh_A6-Q

Transcripts

Lars Gronnegaard:

so instead what we did was we, um, we went

Lars Gronnegaard:

and did, we are selling a lot to marketing people and marketing

Lars Gronnegaard:

ops people, commercial ops people.

Lars Gronnegaard:

And they spent a lot of time on LinkedIn.

Lars Gronnegaard:

Um, so we basically, uh, built up, uh, an audience on LinkedIn by

Lars Gronnegaard:

talking to, to, to these people.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

And that has been probably our most.

Lars Gronnegaard:

Successful, uh, growth factor.

Upendra Varma:

Hello everyone.

Upendra Varma:

Welcome to the B2B SaaS podcast.

Upendra Varma:

Today we have Lar Gro Guard with us.

Upendra Varma:

Hey, Lars, welcome to the show.

Upendra Varma:

Hey,

Lars Gronnegaard:

Upendra.

Lars Gronnegaard:

Hey, Upendra.

Lars Gronnegaard:

Thanks for having me on the show.

Upendra Varma:

All right, LAR, so let's, let's try to understand

Upendra Varma:

what your company does, right, and why customers pay you money.

Upendra Varma:

Can you talk a bit about that?

Lars Gronnegaard:

Yeah, so, uh, I'm the CEO O of a company called Dream Data and

Lars Gronnegaard:

a co-founder of the company, and we help.

Lars Gronnegaard:

Mostly B2B SaaS companies understand how that go-to-market strategy

Lars Gronnegaard:

works, both at sort of a strategic level and at a more tactical level.

Lars Gronnegaard:

So which things they do lead to new customers, which things are cost

Lars Gronnegaard:

efficient and, and that kind of thing.

Lars Gronnegaard:

All

Upendra Varma:

right.

Upendra Varma:

So, uh, I wanna deep dive into this a bit, right?

Upendra Varma:

So what, can you just pick one of your customers right?

Upendra Varma:

And help me understand right, how you are helping them.

Upendra Varma:

Exactly.

Upendra Varma:

You can talk a bit about talk, you know, the specifics here as well, right?

Upendra Varma:

What your product does exactly right.

Upendra Varma:

And how you are able to do that.

Lars Gronnegaard:

Yeah, so like a typical customer for us would

Lars Gronnegaard:

be a, like a B2B SaaS company.

Lars Gronnegaard:

And, um, we would offer.

Lars Gronnegaard:

Basically, um, tracking of everything that goes on on the website.

Lars Gronnegaard:

And then we would be pulling data out of the CRM system.

Lars Gronnegaard:

There are various advertising systems and the marketing automation platform,

Lars Gronnegaard:

and we get all that data together.

Lars Gronnegaard:

And once you have that data in one data platform, you can do things like

Lars Gronnegaard:

say, okay, um, how much revenue did my marketing team contribute last month?

Lars Gronnegaard:

Or you can, from the marketing team, you can say, Hey, I spent.

Lars Gronnegaard:

$50,000 on Google ads last month.

Lars Gronnegaard:

Was some of that actually effective?

Lars Gronnegaard:

Did some of it, uh, impact the pipeline?

Lars Gronnegaard:

Was some of it like without any impact?

Lars Gronnegaard:

And then you can, uh, remove spend and you can sort of readjust your spend.

Lars Gronnegaard:

And then you can also like for, for ad platforms, you can feed some of the data.

Lars Gronnegaard:

Uh, directly back to the ad platform so that they can optimize

Lars Gronnegaard:

the ad serving based on that.

Lars Gronnegaard:

Alright, so

Upendra Varma:

what, where do you pull in all of these data from?

Upendra Varma:

You mentioned ad pla ad platforms.

Upendra Varma:

Are there any other data sources that you typically sort of pull in data from?

Lars Gronnegaard:

Yeah, uh, so like we mostly work with PB SaaS companies,

Lars Gronnegaard:

so very often LinkedIn ads is a big source of, uh, of advertising

Lars Gronnegaard:

leads, uh, Google ads, especially search ads, but also display ads.

Lars Gronnegaard:

Um, B2b sas, like we are big on T2 and Cap Terrace, so review

Lars Gronnegaard:

platforms are also important.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

So that's, uh, some of the platforms we pull data from.

Lars Gronnegaard:

And then, uh, big CRM systems like Salesforce is of course a very big one.

Lars Gronnegaard:

HubSpot is a, like, also becoming more and more popular also in midmarket.

Lars Gronnegaard:

Um, and then we have tracking data, which either we have our

Lars Gronnegaard:

own tracking infrastructure or we can pull data from products like

Upendra Varma:

segment.com.

Upendra Varma:

Got it.

Upendra Varma:

And, and do you have any intelligence added on top of all of this data?

Upendra Varma:

Right?

Upendra Varma:

Is that your product or are you just, you know, showing all of this

Upendra Varma:

data in a nice, easy to use fashion.

Lars Gronnegaard:

I think the big, uh, of course there's like, at the end there's

Lars Gronnegaard:

some intelligence, but I think the very hard part is actually, uh, stitching all

Lars Gronnegaard:

the data together into one data model.

Lars Gronnegaard:

Um, that's where if you wanna build this yourself, that's where

Lars Gronnegaard:

you're gonna break your neck.

Lars Gronnegaard:

Because you're pulling data from maybe 10, 15 sources, maybe 20 sources.

Lars Gronnegaard:

Each source has a representation of the user of the company, uh, maybe a

Lars Gronnegaard:

representation of business value and representation of something somebody did.

Lars Gronnegaard:

So there, like every object in your data model exists in all these

Lars Gronnegaard:

systems, and now you have to duplicate everything, stitch it together so that

Lars Gronnegaard:

you could basically say, Hey, this pipeline deal I created yesterday.

Lars Gronnegaard:

Okay.

Lars Gronnegaard:

Which company was it for?

Lars Gronnegaard:

That's easy.

Lars Gronnegaard:

Who were the people?

Lars Gronnegaard:

Who were the other people I already know in other systems, and what did they do?

Lars Gronnegaard:

And if I can associate some money, I spent what, like how did that impact?

Lars Gronnegaard:

So tying it all together.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

That's really the big sort of, uh, effort of our product.

Lars Gronnegaard:

And then once you've done that, you can apply, um, Different types of

Lars Gronnegaard:

advanced statistics on top of it.

Lars Gronnegaard:

We also do that.

Lars Gronnegaard:

Um, but typically, like if you are say, a data team internally in the company,

Lars Gronnegaard:

that's probably what you like to do.

Lars Gronnegaard:

Yeah.

Lars Gronnegaard:

What you hate doing is all the stitching of data.

Lars Gronnegaard:

Um, so we have a lot of, we have customers that use our product like

Lars Gronnegaard:

very tactically out in the, like looking at the data in our product.

Lars Gronnegaard:

But we also have lots of customers that are.

Lars Gronnegaard:

Basically just taking our data models, putting them into BigQuery

Lars Gronnegaard:

or, uh, snowflake and using them there in their own, uh, as part

Lars Gronnegaard:

of their own data infrastructure.

Lars Gronnegaard:

Got

Upendra Varma:

it.

Upendra Varma:

Let's talk about your customers here, right?

Upendra Varma:

So how many customers, paying customers do you have on your platform as of today?

Upendra Varma:

Uh,

Lars Gronnegaard:

so we have a hundred paying customers, and then we have

Lars Gronnegaard:

roughly three to 400, uh, free customers.

Lars Gronnegaard:

So we have, um, a very sort of, Super useful free product.

Lars Gronnegaard:

Okay.

Lars Gronnegaard:

Have to think it's useful.

Lars Gronnegaard:

But basically, um, if you're using Google Analytics for your web

Lars Gronnegaard:

analytics, um, it's uh, not that great for B2B companies because you

Lars Gronnegaard:

typically just tech counting people.

Lars Gronnegaard:

Um, so we have like a B2B equivalent of, uh, of Google

Lars Gronnegaard:

Analytics that we offer for free.

Lars Gronnegaard:

So we have like four to 500 customers on that, that are free.

Lars Gronnegaard:

Yeah.

Lars Gronnegaard:

And then we have around a hundred paying customers that are using sort of.

Lars Gronnegaard:

Pulling in all the different data sources and getting the

Upendra Varma:

product.

Upendra Varma:

So I wanna get a sense of how big these customers are.

Upendra Varma:

Right.

Upendra Varma:

Typically, how much do they pay you on a, on a monthly or on

Lars Gronnegaard:

basis?

Lars Gronnegaard:

Um, so the average customer is paying roughly 30,000 euros of dollars annually.

Lars Gronnegaard:

Um, but we have customers that are sort of stepping into the enterprise

Lars Gronnegaard:

sector, but we are definitely sort of, uh, s and p midmarket, uh,

Lars Gronnegaard:

type of company at the moment.

Upendra Varma:

Got it.

Upendra Varma:

So that, that makes a lot of sense.

Upendra Varma:

And I wanna understand your growth as well, right?

Upendra Varma:

Before we, we move on to your, you know, you know, growth journey, right?

Upendra Varma:

So like last, last year, 12 months before today, right?

Upendra Varma:

So we were you, how many customers you had on your platform?

Upendra Varma:

So

Lars Gronnegaard:

we, last year we roughly, uh, four x both our revenue

Lars Gronnegaard:

and our customer base pay customers.

Lars Gronnegaard:

So we had like a, a very good, uh, year of growth last year.

Upendra Varma:

Um, so you essentially moved from 25 to

Upendra Varma:

hundred odd customers in an year?

Lars Gronnegaard:

That's what we did.

Lars Gronnegaard:

Yeah.

Lars Gronnegaard:

Something like that.

Lars Gronnegaard:

Yeah.

Lars Gronnegaard:

Alright.

Lars Gronnegaard:

So we are also at the beginning of the journey, so, Growing from a small pace.

Lars Gronnegaard:

You can have some really he growth numbers, but it was a

Lars Gronnegaard:

really good year for us, for sure.

Lars Gronnegaard:

Let's,

Upendra Varma:

let's talk about this, right?

Upendra Varma:

So where you're getting all of these growth and customers from, like

Upendra Varma:

what's really been working for you?

Upendra Varma:

Yeah, just, just start for your top funnel so that we could deep down and

Upendra Varma:

understand how it's all working for you.

Upendra Varma:

Just purely from a top funnel perspective, like what's

Lars Gronnegaard:

working for you as of today.

Lars Gronnegaard:

I think we've tried many different things and some things were not that effective.

Lars Gronnegaard:

We did, uh, outbound sales, which is, uh, maybe you go to go to a

Lars Gronnegaard:

tactic for early stage and it.

Lars Gronnegaard:

Maybe also because of the people we were, it didn't work very well for us.

Lars Gronnegaard:

Um, so instead what we did was we, um, we went and did, we are selling a

Lars Gronnegaard:

lot to marketing people and marketing ops people, commercial ops people.

Lars Gronnegaard:

And they spent a lot of time on LinkedIn.

Lars Gronnegaard:

Um, so we basically, uh, built up, uh, an audience on LinkedIn by

Lars Gronnegaard:

talking to, to, to these people.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

And that has been probably our most.

Lars Gronnegaard:

Successful, uh, growth factor.

Lars Gronnegaard:

All

Upendra Varma:

right, so what do you mean by building audience?

Upendra Varma:

I wanna understand this, right?

Upendra Varma:

So is it you being, establishing yourself as a brand or influencer

Upendra Varma:

or like, is it that company's brand?

Upendra Varma:

Like what's happening on LinkedIn?

Upendra Varma:

Just deep dive into

Lars Gronnegaard:

it.

Lars Gronnegaard:

Me and, and other people from the company.

Lars Gronnegaard:

So we made a sort of a mission for everybody in the commercial team

Lars Gronnegaard:

to be very visible on LinkedIn and communicate to, uh, our sort of core

Lars Gronnegaard:

audience, our I C P and core persona.

Lars Gronnegaard:

And basically engage with them and talk about things that they care

Lars Gronnegaard:

about, which is marketing, uh, B2B marketing, b2b SaaS marketing.

Lars Gronnegaard:

How you do it, what work with this, and what are the pains?

Lars Gronnegaard:

Uh, basically I think it, it's not that hard if you, if you're super excited

Lars Gronnegaard:

about yourself, it's just talking about the stuff that you love and

Lars Gronnegaard:

building connections with these people.

Lars Gronnegaard:

And for salespeople.

Lars Gronnegaard:

Cause sometimes we have salespeople that would come in from other, um, verticals.

Lars Gronnegaard:

But that is part of their onboarding is, you know, stepping into this, um,

Lars Gronnegaard:

social media, uh, selling strategy and, and building up their audience.

Lars Gronnegaard:

Okay.

Lars Gronnegaard:

So does that make sense?

Upendra Varma:

So, uh, I wanna understand a bit more here, right?

Upendra Varma:

So, so just help me quantify, right?

Upendra Varma:

So, so out of, you know, you, you hired on, you've got on 75 new customers, right?

Upendra Varma:

Mm-hmm.

Upendra Varma:

So what proportion of these customers have actually discovered you through

Upendra Varma:

this social media strategy of yours?

Lars Gronnegaard:

Yeah, I would say probably 50 to 60%.

Lars Gronnegaard:

Uh, and

Upendra Varma:

what about the rest?

Upendra Varma:

40?

Upendra Varma:

Can you just help me close

Lars Gronnegaard:

that?

Lars Gronnegaard:

So the rest I think we have, uh, so our product solves some problems

Lars Gronnegaard:

that, that people are actually looking for solutions to, like,

Lars Gronnegaard:

for instance, revenue attribution.

Lars Gronnegaard:

It's something that a lot of customers out there are looking for solutions to.

Lars Gronnegaard:

So for these say high demand searches, we rank really well and we pay for them.

Lars Gronnegaard:

So we also do, um, paid search.

Lars Gronnegaard:

And then we also have a sort of quite aggressive strategy on

Lars Gronnegaard:

review building and building a presence on, on G2 and Cap Terra.

Lars Gronnegaard:

And, you know, if you are enterprise, you're, you're doing a lot of, uh, yeah.

Lars Gronnegaard:

Uh, talking to, um, analysts at, at Gartner, et cetera.

Lars Gronnegaard:

But for our market, we're better off investing in, um,

Lars Gronnegaard:

in T2 and just like getting our customers to talk about us there.

Lars Gronnegaard:

And that's also very effective.

Lars Gronnegaard:

Okay.

Lars Gronnegaard:

And then we have.

Lars Gronnegaard:

Because we integrate with a lot of different technologies.

Lars Gronnegaard:

We also have sort of a trickle of customers coming

Lars Gronnegaard:

in from those technologies.

Lars Gronnegaard:

So, you know, you are on HubSpot, but you're looking for someone to

Lars Gronnegaard:

fix attribution where you, okay, you'll find us, or you're on segment.

Lars Gronnegaard:

You know, you'll find us.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

Yes.

Upendra Varma:

Got it.

Upendra Varma:

And, and this is your top of funnel, right?

Upendra Varma:

So, so just, yeah, I think obviously I wanna talk, focus on the most, you know,

Upendra Varma:

brilliant thing that you're doing, right?

Upendra Varma:

So just talk about this LinkedIn social strategy, selling strategy that you have.

Upendra Varma:

Just, just talk clearly what's happening, right?

Upendra Varma:

So how many people on your team, what exactly do they do on a regular basis?

Upendra Varma:

Do you really go and connect to these cold, you know, peop leads out there?

Upendra Varma:

What's the exact strategy?

Upendra Varma:

Just, just talk about that

Lars Gronnegaard:

process here.

Lars Gronnegaard:

So the, the strategy is like one, um, make sure you use up.

Lars Gronnegaard:

Uh, all your connections.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

And to make sure that you understand that you talk about

Lars Gronnegaard:

something that people care about.

Lars Gronnegaard:

Don't talk about your product, don't talk about yourself, but

Lars Gronnegaard:

talk about the problems that you share with your customers.

Lars Gronnegaard:

So you're a salesperson, you're selling, okay?

Lars Gronnegaard:

Talk about selling that will help you engage with an audience that

Lars Gronnegaard:

cares about selling and go to market.

Lars Gronnegaard:

Don't tell them that your product is gonna be fantastic and solve

Lars Gronnegaard:

that problem, but just talk about.

Lars Gronnegaard:

You know, how you use your own product or how you have, you know, pains with

Lars Gronnegaard:

your boss or whatever it is that is like something that you care deeply about.

Lars Gronnegaard:

Just be, and be quite consistent about talking about that.

Lars Gronnegaard:

That's how you build an audience.

Lars Gronnegaard:

And it can be, things can range from very serious topics.

Lars Gronnegaard:

So it could be like, uh, you know, you're struggling with your boss or, uh, Like

Lars Gronnegaard:

burnout or like, you can have different things that are like, like heavy topics.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

Um, which are relevant, but you can also have very light stuff like, uh,

Lars Gronnegaard:

you know, memes or you post like, you know, repurpose, uh, memes.

Lars Gronnegaard:

And we have a lot of success with that.

Lars Gronnegaard:

Uh, so, so

Upendra Varma:

how many folks in your team sort of do this on a regular basis?

Upendra Varma:

Right.

Upendra Varma:

So And how many followers do they have?

Upendra Varma:

Like typically?

Upendra Varma:

Yes.

Lars Gronnegaard:

So we have, uh, around.

Lars Gronnegaard:

Like eight people doing this, uh, very regularly, and the most successful of

Lars Gronnegaard:

them have like plus 10,000 followers.

Lars Gronnegaard:

And if you're new to it or not as active as the best of us, then you might be

Lars Gronnegaard:

at a couple of thousand followers.

Lars Gronnegaard:

So,

Upendra Varma:

And do you as a company, you know, focus on

Upendra Varma:

building this audience as well.

Upendra Varma:

Right.

Upendra Varma:

How do you grow that 10,000 number to let's say 20,000?

Upendra Varma:

Do you have any tips or tricks there, or it

Lars Gronnegaard:

just happens organic for you?

Lars Gronnegaard:

Yeah, I think we made a conscious decision to make this, uh, personal.

Lars Gronnegaard:

So I think that's also maybe the risky part of it.

Lars Gronnegaard:

Uh, it is not as such a company asset.

Lars Gronnegaard:

It is more of a personal asset for the commercial person, for the

Lars Gronnegaard:

salesperson or the CS person or.

Lars Gronnegaard:

The marketing person.

Lars Gronnegaard:

Um, and that works really well on a platform like

Lars Gronnegaard:

LinkedIn where it is personal.

Lars Gronnegaard:

Um, of course it, it is, you know, in that sense, a bit risky because it is not

Lars Gronnegaard:

dream data that has all the followers.

Lars Gronnegaard:

It is Laura who has the followers, or Stephan or, yeah.

Lars Gronnegaard:

You have to live with that.

Upendra Varma:

Okay.

Upendra Varma:

So it's, it's just you depending upon your team, you know, teammates

Upendra Varma:

to sort of go about doing their business and getting things done.

Upendra Varma:

Right.

Upendra Varma:

So you don't have any, you know, particular strategy or, you

Upendra Varma:

know, vision around how many followers do you wanna grow to?

Upendra Varma:

It's just happening organically.

Upendra Varma:

Is

Lars Gronnegaard:

that how it's, I think it's, it's, its, it's happening

Lars Gronnegaard:

organically, but also by us talking a lot about it and leading around it, uh, making

Lars Gronnegaard:

space for it, uh, making sh and also, you know, Like talking about it as something

Lars Gronnegaard:

that is important to the company.

Lars Gronnegaard:

Got it.

Lars Gronnegaard:

Because that is building a lot of pipeline.

Lars Gronnegaard:

Right?

Lars Gronnegaard:

Got it.

Upendra Varma:

It is.

Upendra Varma:

Let's, yeah.

Upendra Varma:

Yeah.

Upendra Varma:

Let's move on to your bottom of funnel, right?

Upendra Varma:

I mean, you've, you've got, you know, great, I guess great

Upendra Varma:

sort of leads coming in, right?

Upendra Varma:

What happens, how do you close a $30,000 deal, right?

Upendra Varma:

Like, what happens after that?

Upendra Varma:

Do you have any sales tips sort of trying to chase those leads and close them out,

Upendra Varma:

and how does your sales cycle look like?

Lars Gronnegaard:

Yeah, so we have like an inside sales team, uh, that

Lars Gronnegaard:

will engage with inbound leads.

Lars Gronnegaard:

And the typical inbound lead for us is someone signing up for the free product.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

Or somebody requesting a demo.

Lars Gronnegaard:

Um, And I think we also early on made a decision to have a very scalable

Lars Gronnegaard:

product so that we could offer free trials and, and have a free product.

Lars Gronnegaard:

So that's part of our maybe DNA as who we are as product people

Lars Gronnegaard:

and, and company builders.

Lars Gronnegaard:

Um, so that's a fundamental part of our sales cycle, is letting people

Lars Gronnegaard:

try the product so that they can see that it actually works and that

Lars Gronnegaard:

it does what we promise it will do.

Lars Gronnegaard:

Uh, so that's fundamental.

Lars Gronnegaard:

And then apart from that, it is you, you can say, Because you're trying

Lars Gronnegaard:

the product, it becomes a bit more of a, say, helpful sale where the

Lars Gronnegaard:

salesperson is maybe less aggressive on pushing the product and more

Lars Gronnegaard:

sort of a helpful person trying to.

Lars Gronnegaard:

You know, a bit like customer success type of person, helping the customers

Lars Gronnegaard:

see the value of the product.

Lars Gronnegaard:

So

Upendra Varma:

how many salespeople do you have on your team as of today who actually

Upendra Varma:

managed to close this 75 deals last year

Lars Gronnegaard:

before

Upendra Varma:

people, poor people ended up closing 75 deals

Upendra Varma:

approximately of 20, $30,000.

Upendra Varma:

A c v?

Upendra Varma:

Yeah.

Upendra Varma:

Yeah.

Lars Gronnegaard:

That's insane.

Lars Gronnegaard:

Last year.

Lars Gronnegaard:

That seems insane.

Upendra Varma:

Like, like what's, what's, it's a good thing, what's,

Upendra Varma:

how is it even working for you?

Upendra Varma:

I mean, like what's really been working, right?

Upendra Varma:

Is it just your product is too good or what's, what's, do you

Upendra Varma:

have any insights over there?

Upendra Varma:

I mean, it's just too good and then too

Lars Gronnegaard:

good.

Lars Gronnegaard:

The grocery, I think the big I, I would say.

Lars Gronnegaard:

The big thing for us has been this, the ability to let people try the product.

Lars Gronnegaard:

Um, that's been very important for us.

Lars Gronnegaard:

Uh, and as, uh, as part of our sort of way

Upendra Varma:

of, of doing this talk about what happens, right?

Upendra Varma:

Let's say inbound discovers you, right?

Upendra Varma:

And they start trying out your free product, they, they

Upendra Varma:

derive some value out it.

Upendra Varma:

Yeah.

Upendra Varma:

At this point, what happens?

Upendra Varma:

Does your sales salesperson jump there and what exactly does he do and how

Upendra Varma:

do, how does he end up converting that?

Upendra Varma:

Let just talk about that

Lars Gronnegaard:

process.

Lars Gronnegaard:

Yeah.

Lars Gronnegaard:

I think there are two paths.

Lars Gronnegaard:

So one is like you're signing up for the free product and

Lars Gronnegaard:

you're actually just using it.

Lars Gronnegaard:

Then we will qualify you as ICP or not like I are you sort of

Lars Gronnegaard:

fitting our ideal customer profile.

Lars Gronnegaard:

If you are, then we will have somebody reach out in, in a helpful way, say,

Lars Gronnegaard:

okay, can I help you try the product and see if this is something that

Lars Gronnegaard:

you might consider buying as well?

Lars Gronnegaard:

Okay.

Lars Gronnegaard:

So that's sort of one path.

Lars Gronnegaard:

The other path is like a demo request, which is more of a standard

Lars Gronnegaard:

journey, which is like you, you come in, you ask for a demo, you book,

Lars Gronnegaard:

uh, in the calendar of a rep, and then we would typically go through.

Lars Gronnegaard:

You know, the steps of, of, of a normal qualification.

Lars Gronnegaard:

You'll talk to, talk to people, try to figure out if they have

Lars Gronnegaard:

a problem we solve, et cetera.

Lars Gronnegaard:

And we would also very often throw in, uh, like trying the product.

Lars Gronnegaard:

It depends a bit, the larger the company, if you're a large company,

Lars Gronnegaard:

can be hard to try a product because maybe the, the biggest commitment

Lars Gronnegaard:

for a large companies, maybe not the money, it's more giving us the data.

Lars Gronnegaard:

Yeah.

Lars Gronnegaard:

Um, so, so they are more.

Lars Gronnegaard:

You know, they're not willing to actually try the product because getting to a

Lars Gronnegaard:

stage where they can commit to giving us the data actually requires them to

Lars Gronnegaard:

go through the entire buying process.

Lars Gronnegaard:

So, so, so are,

Upendra Varma:

are, especially, are most of these customers trying out a revenue

Upendra Varma:

attribution platform for the first time?

Upendra Varma:

Are, are they trying to switch from somebody else?

Upendra Varma:

Like what, how does this, you know, it varies data

Lars Gronnegaard:

look like.

Lars Gronnegaard:

It varies.

Lars Gronnegaard:

Uh, so European customers, very often it's a first time purchase.

Lars Gronnegaard:

Uh, the US customers very often have, uh, had experience with other, uh,

Lars Gronnegaard:

platforms and are second or third time buyers of a similar type of product.

Lars Gronnegaard:

Um, got it.

Lars Gronnegaard:

Right.

Upendra Varma:

Then let's, let's talk about your churn, right?

Upendra Varma:

I mean, I guess like how, how are you manage, like how are you able to sort

Upendra Varma:

of keep hold of your customers, right?

Upendra Varma:

So are they churning out, like how does your expansion rate look like?

Lars Gronnegaard:

I think like, uh, churn and expansion is where

Lars Gronnegaard:

we are working a lot right now.

Lars Gronnegaard:

Uh, we are, you can say our product is an analytics product, and right

Lars Gronnegaard:

now that that's, At least for a lot of our customers, that is what it is.

Lars Gronnegaard:

And it means that you are relying on people to look at the product and use

Lars Gronnegaard:

the product and put that, those, like do their own analysis and put it into action.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

So we are building up a lot of capabilities of the product to make

Lars Gronnegaard:

sure that you can have, uh, say, set and forget type of features

Lars Gronnegaard:

where you connect and then the con the product continues to deliver.

Lars Gronnegaard:

Um, Value, also you not continuously accessing the product.

Lars Gronnegaard:

So we do a lot of work in that space.

Lars Gronnegaard:

And then the other end is that we are.

Lars Gronnegaard:

We very much like customers who work directly with the data and built

Lars Gronnegaard:

the data into their daily processes.

Lars Gronnegaard:

And I would say if, if we managed to get those things happening for our

Lars Gronnegaard:

customer, then we have very, very low churn rates and nice upsell also.

Lars Gronnegaard:

So

Upendra Varma:

do you have any initial numbers on how your

Upendra Varma:

expansion expansion looked like?

Upendra Varma:

So did you manage to convert any $30,000 deal to that say $60,000?

Upendra Varma:

So,

Lars Gronnegaard:

Not, uh, we we're not there yet.

Lars Gronnegaard:

I think that for us, we've been focusing on driving quite high, uh, contracts as

Lars Gronnegaard:

the initial contract, and that makes this sort of very big expansion quite hard.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

Uh, I think we're maybe leaning a bit towards trying to, maybe we're, I'm not

Lars Gronnegaard:

sure about it, but I have a feeling that going for a slightly lower entry point.

Lars Gronnegaard:

Sort of a can cut the time of the sale.

Lars Gronnegaard:

I don't think we have a very long sale cycle, but you can have more

Lars Gronnegaard:

success in sales if you have just,

Upendra Varma:

just like, how big is that sale cycle?

Upendra Varma:

Is it in months?

Upendra Varma:

The quarters?

Upendra Varma:

How big is that?

Lars Gronnegaard:

Yeah, like 60 days.

Lars Gronnegaard:

60 60 days from initial contact to closing a deal on average.

Lars Gronnegaard:

Got

Upendra Varma:

it.

Upendra Varma:

Um, let's, let's move on to your backstory, right?

Upendra Varma:

So I wanna understand like, when did you start the company, right?

Upendra Varma:

What's the story

Lars Gronnegaard:

there?

Lars Gronnegaard:

So the story of the company is basically, uh, we, we are three co-founders and

Lars Gronnegaard:

two of us work together in another SaaS company, and we had all the

Lars Gronnegaard:

problems that we're solving now.

Lars Gronnegaard:

Um, so we had a ton of data from different go-to-market systems

Lars Gronnegaard:

and a lot of tracking data.

Lars Gronnegaard:

And the last thing we wanted was to spend like two years

Lars Gronnegaard:

building, uh, data infrastructure, spitting all this data together.

Lars Gronnegaard:

But there really wasn't any way around doing that.

Lars Gronnegaard:

Um, and you know, basically we said, okay, one, so we solved it in that context.

Lars Gronnegaard:

It was a company called Trustpilot.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

And that was great, lots of value out of that.

Lars Gronnegaard:

Um, we had insights that we could never have had any other way and

Lars Gronnegaard:

lots of nice automations based on it.

Lars Gronnegaard:

So it was great, uh, very successful pro project in the

Lars Gronnegaard:

company, but at the same time we're like, why is this not a product?

Lars Gronnegaard:

Like, why did we have to do this when we were using HubSpot, Salesforce

Lars Gronnegaard:

segment, Google ads, Facebook ads, LinkedIn ads, like we were using all

Lars Gronnegaard:

the standard stuff, like why did we have to sit for two years and build data

Lars Gronnegaard:

pipelines That just didn't make sense.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

Because it was so standard.

Lars Gronnegaard:

Yeah.

Lars Gronnegaard:

Um, so that was the fundamental, uh, and, and where did you get, where

Upendra Varma:

did you get your first few customers?

Upendra Varma:

First couple of

Lars Gronnegaard:

customers?

Lars Gronnegaard:

Uh, the first customers, I think what we did is we are sort of coming out of

Lars Gronnegaard:

a product and engineering background, so we were quite careful about not

Lars Gronnegaard:

assuming that other people would want what we thought was a great idea.

Lars Gronnegaard:

So we basically went out, pitched, just based on a, you know, deck,

Lars Gronnegaard:

uh, to our, to, to network in Copenhagen, where we were from.

Lars Gronnegaard:

Mm-hmm.

Lars Gronnegaard:

And try to find like, if anybody else in similar situations to the, we

Lars Gronnegaard:

had an idea about who we were gonna be selling to, approaching them,

Lars Gronnegaard:

would they actually pay for this?

Lars Gronnegaard:

And at some point when we had a couple of people say, okay,

Lars Gronnegaard:

we'd actually pay for this.

Lars Gronnegaard:

Like, okay, great.

Lars Gronnegaard:

Pay us.

Lars Gronnegaard:

And then we built sort of initial prototypes with them.

Lars Gronnegaard:

Um, that's how we got started.

Lars Gronnegaard:

That's, uh, maybe, uh, it's like 18.

Lars Gronnegaard:

2018.

Lars Gronnegaard:

Yeah.

Upendra Varma:

And how many folks do you have on your comp team As of today?

Upendra Varma:

Right.

Upendra Varma:

How big is your company?

Upendra Varma:

Oh, 35

Lars Gronnegaard:

people now.

Lars Gronnegaard:

And how many

Upendra Varma:

in the GTM go to market?

Lars Gronnegaard:

The go to market team is like 12 people.

Upendra Varma:

Got it.

Upendra Varma:

And yeah, just, just, uh, did you raise any external funding so far to build

Lars Gronnegaard:

your company?

Lars Gronnegaard:

Yeah, so we raised actually three on three occasions.

Lars Gronnegaard:

So we raised, um, that 19, uh, from Seed Camp in London and some other

Lars Gronnegaard:

investors, some local investors as well.

Lars Gronnegaard:

And then in.

Lars Gronnegaard:

2020 also from a London investor and an Icelandic investor.

Lars Gronnegaard:

Um, and then we just raised a Series A from a German investor, um, end of last

Upendra Varma:

year.

Upendra Varma:

Got it.

Upendra Varma:

Right.

Upendra Varma:

So one last question here, right.

Upendra Varma:

So where, what's the vision here?

Upendra Varma:

Where do you see your company growing in the next five years or

Lars Gronnegaard:

so?

Lars Gronnegaard:

So the big vision is automating a lot of go to market based on the data.

Lars Gronnegaard:

I think that is our big vision.

Lars Gronnegaard:

You can say Amazon does not employ a million salespeople.

Lars Gronnegaard:

And we don't see any reason why a sort of B2B company shouldn't be able to,

Lars Gronnegaard:

um, to have some of the same levels of automation that a company like Amazon has.

Lars Gronnegaard:

Uh, but one of the big things holding back those companies is data.

Lars Gronnegaard:

And we are, we are like, we wanna solve that problem and we wanna

Lars Gronnegaard:

be sort of the foundation for companies in the B2B space becoming

Lars Gronnegaard:

as automated in that go-to-market.

Lars Gronnegaard:

Uh, motion.

Lars Gronnegaard:

Alright LA that's a big

Upendra Varma:

vision.

Upendra Varma:

Yeah.

Upendra Varma:

Alright, LAR, thanks for taking the time to talk to me.

Upendra Varma:

Hope you scaled dream date at a much, much greater heights.

Upendra Varma:

Thank you.

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