Most leaders avoid conflict. Not because they are weak, but because they want to be liked, respected and seen as reasonable.

In this episode of The Professional Speaking Show, John Ball and leadership expert Julie Holunga unpack how conflict aversion quietly erodes authority, credibility and influence — especially for leaders and professional speakers who rely on trust and presence to lead.

Julie introduces the idea of “lazy leadership” and explains why avoiding hard conversations feels easier in the moment, but costs leaders status, clarity and effectiveness over time. The conversation explores how language, tone and timing shape authority, and how leaders can address tension without becoming aggressive, performative or fake.

This episode is for leaders and professional speakers who want to lead with clarity, credibility and confidence — not just keep the peace.

Find out more about Julie's work at JulieHolunga.com or connect with her on LinkedIn

CHAPTERS

00:00 Lazy Leadership: A New Perspective

02:24 Empowering Women in Conflict Resolution

05:28 The Importance of Language and Tone

08:02 Navigating Male-Dominated Environments

10:48 Constructive Conflict: A Path Forward

13:43 The Spectrum of Conflict Engagement

16:19 Authenticity in Communication

19:07 The Three C's of Conflict Competence

21:54 Building Trust Through Effective Communication

24:48 Practical Applications in Everyday Life

42:11 Closing Thoughts

Key Takeaways

Credibility in leadership is crucial for effective communication.

Lazy leadership occurs when leaders avoid difficult conversations.

Effort and preparation are necessary for addressing conflict.

Language and tone significantly impact conflict resolution.

Women often face challenges in asserting themselves in male-dominated environments.

Constructive conflict can lead to better outcomes and relationships.

Clarity, choice, and communication are key components of conflict competence.

The Titanium Rule emphasises speaking to others as they need to be spoken to.

Authenticity in communication fosters trust and collaboration.

Being deliberate in our interactions can lead to more positive outcomes.

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For speaking enquiries or to connect with me, you can email john@presentinfluence.com or find me on LinkedIn

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