In this episode, our guest is Andrea Stenberg from Andrea Stenberg Consulting, a video marketing strategist. She specializes in helping coaches and heart-centered entrepreneurs enhance visibility, showcase expertise, and attract new clients using video.
Discussion Highlights:
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Welcome to the six figure business mastery podcast, where every week,
Speaker:Kirsten and Jeannie dive into the essential topics to fuel your business
Speaker:growth from copywriting to course creation, mindset to video marketing.
Speaker:They've got you covered tune in for expert guest interviews on all things.
Speaker:And learn how to work on your business, not just in it.
Speaker:So get ready to unlock your business potential and take it to the next level.
Speaker:I'm so excited today to introduce you to our amazing guest.
Speaker:Her name is Andrea Stone.
Speaker:Stenberg from Andrea Stenberg Consulting.
Speaker:She is a video marketing strategist and helps coaches and other heart
Speaker:centered entrepreneurs explode their visibility, show off their expertise
Speaker:and get new clients using video.
Speaker:If you don't know what to say, hate how you look and are
Speaker:intimidated by the technology.
Speaker:Andrea helps you quickly and confidently make client attracting videos.
Speaker:In today's episode, you're going to learn how Andrea's rat
Speaker:became an unexpected video star.
Speaker:Andrea's going to talk to us about making video simple, crafting videos
Speaker:that turn viewers into loyal customers.
Speaker:We're thrilled to have you.
Speaker:Welcome, Andrea.
Speaker:Thanks for inviting me.
Speaker:We're after our conversation.
Speaker:We love everything that has to do with video.
Speaker:And when you and I met, I just love your take on it.
Speaker:And I'm so excited just to hear how you really coach people and how you
Speaker:go about helping people really figure out what kind of content to create
Speaker:and how to get comfortable on camera.
Speaker:So I guess the first question people always ask us, and I'm sure they Ask
Speaker:you is why should a business use video?
Speaker:There's a ton of reasons why you should be using video.
Speaker:Um, one of the first ones is Facebook, LinkedIn, Instagram, everybody is
Speaker:telling us to create more video.
Speaker:And I'm not encouraging you because I think you should work
Speaker:for Facebook for free, but because Facebook's own internal data.
Speaker:Shows that people spend more time interacting with a video that will watch a
Speaker:video longer than the exact same content.
Speaker:That's a photo and a caption.
Speaker:People are more likely to comment on videos.
Speaker:They're more likely to share videos and as marketers, if you have a
Speaker:business, the more time people spend interacting with you, the.
Speaker:Better a chance that they're going to get to know your business.
Speaker:They're going to remember you when they're at the point of, of making
Speaker:a purchase, and they're actually going to trust that whatever it is
Speaker:you sell is going to perform as.
Speaker:Uh, advertise.
Speaker:So video is the fastest and easiest way to build know and trust.
Speaker:Another thing about video is, for example, just about every platform.
Speaker:If you create a video, you can embed it on your website and websites.
Speaker:That have video on them, get much more traffic from Google and one of the best
Speaker:ways to do it is if you have a video on YouTube embedded on your website,
Speaker:because YouTube is the number 2 search engine in the world and they're owned by.
Speaker:Google, which is the number one search engine.
Speaker:So video means you're more likely to show up.
Speaker:If somebody is looking for the exact thing that you sell, you're more likely
Speaker:to show up at the top of Google than your competitors who aren't using video.
Speaker:It is so powerful.
Speaker:I was going to say, you're preaching to the choir over here.
Speaker:We're both going, yes, yes, yes.
Speaker:But it's so powerful because Jeannie had encouraged me back in 2008.
Speaker:When I owned a mortgage company, so I had a local business, a mortgage
Speaker:company, and everybody knows what happens in 2008, the world melted down.
Speaker:And so we started creating videos.
Speaker:And the first couple of videos were really out of frustration because I
Speaker:would give our clients a list of all the documents that they needed to bring.
Speaker:And then I would send them a checklist and they wouldn't bring
Speaker:back most of what we needed.
Speaker:And by sending a video, it really, we saw our document rate go up.
Speaker:And then we started doing all kinds of videos.
Speaker:Some of the more collaboration videos, we're interviewing appraisers and
Speaker:title searchers or where we were just educating people on what is an adjustable
Speaker:mortgage, like just simple education.
Speaker:And I'll have to tell you, Andrea, what blew me away was when people
Speaker:would come into the office.
Speaker:They were so connected to me that I, in my mind, I'm racing around in my mind,
Speaker:thinking, how do I know that person?
Speaker:Oh, my gosh, how do I know them?
Speaker:Because they so clearly were attached to me, so to speak.
Speaker:And that freaked me out a little bit, to be honest, but it really,
Speaker:it just, it really shined a light on the power of video.
Speaker:I think it's true, whether you're an online business, I think it's true,
Speaker:whether you're Or a local business, because we all know that educational
Speaker:content and really showcasing how we can really help our clients is so important.
Speaker:You're not content.
Speaker:It's about us, but content.
Speaker:That's about, you know, the people we serve and it was just amazing to see.
Speaker:The results from video, I agree with you, I think, unless someone is introducing
Speaker:you to someone in person, or you're having a person to person conversation with
Speaker:someone, the hands down video is amazing.
Speaker:We're talking to the other day that meeting people in person, whether it's
Speaker:a person on zoom, like, networking on zoom, or whether you're at a
Speaker:local networking event, like a meeting or whatever, you only have
Speaker:so many hours of the day to do that.
Speaker:But when you create a video, that video is working for you 24
Speaker:hours a day, seven days a week.
Speaker:It's allowing people to get to know you like you and trust you
Speaker:24 hours a day, seven days a week.
Speaker:And often for years that blew us away too.
Speaker:So that we just learned a lot back in 2008 and nine, and it's only getting better and
Speaker:more important for people to use video.
Speaker:And you know, what's interesting is like all the big brands.
Speaker:Are now using video, but small entrepreneurs and local businesses,
Speaker:a lot of people are still intimidated and are not doing it.
Speaker:So, even though, like, you started doing video in 2008, if you were starting and
Speaker:creating video today as a small business as a local business, odds are you're
Speaker:still ahead of the curve because so many small businesses aren't doing them yet.
Speaker:So it's not too late to be ahead of everyone else.
Speaker:I 100 percent agree, and we have been talking about, because we've been around
Speaker:a long time, we've been around since the olden days, when websites first came out,
Speaker:local businesses said they didn't need them, they got all their business from
Speaker:referrals, the yellow pages were great.
Speaker:We saw how that turned out and then we saw local businesses really
Speaker:didn't leverage any of the organic reach with social media before they
Speaker:started having paid ads because again, they didn't think they needed it.
Speaker:So it's interesting.
Speaker:Like you said, I think for local businesses, if they get started
Speaker:now, they're still ahead of the curve because most local businesses
Speaker:will still drag behind on adapting.
Speaker:What might be considered new technology or a new mode of marketing or whatever.
Speaker:Yeah, exactly.
Speaker:And it's not as hard as people think.
Speaker:And once you get the hang of it and get in the habit of it, a lot of ways video
Speaker:is easier to create than other types of content, because Unless you're a really
Speaker:talented copywriter, it's hard to build a connection with people with just words,
Speaker:but when people can see your face and hear your enthusiasm, hear your voice, they
Speaker:can get a taste of what it's like to work with you and what, what you're like, and
Speaker:they can virtually look you in the eye and decide whether or not you're trustworthy.
Speaker:And like you said, like people start feeling like they know you
Speaker:even when they haven't met you yet.
Speaker:So true, it's so true, virtual, virtually look you in the eye.
Speaker:I love that.
Speaker:Yes.
Speaker:Yes.
Speaker:What, out of curiosity, what you, what brought you into video marketing?
Speaker:What kind of got you into the space of creating videos for
Speaker:yourself and then helping others?
Speaker:I always like to hear how people got started.
Speaker:I've been a marketing professional since before there was online video
Speaker:and about I guess it was about 2018.
Speaker:I was I could really see the writing was on the wall that video absolutely
Speaker:needed to be the cornerstone of people's online marketing.
Speaker:And so I made it my goal that year to my number 1 goal was to make more videos.
Speaker:And that year.
Speaker:I only made three all year and it's for the reason that everybody
Speaker:stops from making video is I didn't like how I looked on camera.
Speaker:I didn't know what to say and I was intimidated by the technology.
Speaker:And so then 2019 rolled around and I'm a little bit stubborn.
Speaker:So I was like, Oh, I really have to figure this out.
Speaker:And then I saw an online ad of somebody who had a course.
Speaker:To go live every day for 30 days.
Speaker:And I'm like, Oh, yay.
Speaker:I'm going to get support.
Speaker:I'm going to get training.
Speaker:And so I bought this course, which was really just a PDF with
Speaker:30 topics and a hashtag to do.
Speaker:And then it was like, go make videos.
Speaker:And I was actually really crushed that this, I wasn't getting any
Speaker:support, but I actually went live every day, 28 out of 30 days.
Speaker:Including one that I did in the bathroom at my sister's house,
Speaker:because I was visiting and it was the only place that was quiet enough
Speaker:and I sounded like I was at the bottom of a toilet, like it was bad.
Speaker:But at the end of that, I thought, okay, if I can go live in a
Speaker:bathroom, I can do anything.
Speaker:But one of the interesting things, so I started using video regularly.
Speaker:I still had to figure out how, what to say on camera and how to use it.
Speaker:But.
Speaker:That course that I bought that didn't help me very much
Speaker:stayed in the back of my mind.
Speaker:And then the 1 day I've been doing training and courses.
Speaker:For years and years, I thought, why don't I create the course that I thought
Speaker:I was buying the course that I wanted, and then I needed because I know what
Speaker:problems people have, because I've had them, I've made all the mistakes.
Speaker:I've had the terrible videos.
Speaker:I've done a webinar where I forgot to hit the go live button
Speaker:and was talking to myself.
Speaker:I've made all the mistakes.
Speaker:So I can help people avoid the worst ones and laugh off the ones they do
Speaker:make because we're all going to make mistakes because we're human beings.
Speaker:And so that's how I got started helping people with video was just.
Speaker:I needed the help and didn't get it.
Speaker:And I wanted to help other people avoid my problems.
Speaker:A video course without video.
Speaker:That's hilarious.
Speaker:It was really embarrassing.
Speaker:And it was being a good presenter.
Speaker:I turned off my phone.
Speaker:I turned off all my notifications and I presented the whole,
Speaker:it was a 90 minute webinar.
Speaker:I presented and everybody's texting me and calling me, Andrea, where are you?
Speaker:And so I had to redo it afterwards.
Speaker:And it was really embarrassing, but you know what?
Speaker:It's like.
Speaker:That happens.
Speaker:We all know there's stuff that happens online and you just have
Speaker:to get past it and keep going.
Speaker:Oh, yeah, we've had plenty of things where we didn't hit record.
Speaker:So we end up delivering this great content.
Speaker:You're like, so proud of yourself and you're like, there's no red
Speaker:light if we forgot to hit record.
Speaker:I know it's terrible, or sometimes you do hit record and there's a glitch somewhere.
Speaker:The Zoom gods hate you and the recording doesn't happen.
Speaker:Like that's just the way of being in business and doing videos.
Speaker:Sometimes it doesn't work and you just have to move on.
Speaker:And I think laugh about it, like, we're all laughing about it because again,
Speaker:at the end of the day, it's sometimes the funnier stories, the things that
Speaker:happen to us that make us really again, I think it makes us human and people
Speaker:relate with us, relate to us too, because again, if you think you're
Speaker:going to start a YouTube channel or start creating social media videos.
Speaker:And it's just going to be amazing and wonderful all the whole way.
Speaker:We're going to tell you you're wrong, but you are going to have fun, right?
Speaker:If you just kind of go into it thinking like, I care about my
Speaker:clients and I'm creating this content to help and to serve them.
Speaker:And I know that there's just going to be mistakes and I'm going to roll with it.
Speaker:then you've got it made.
Speaker:In fact, one of my Instagram reels that did really is I just took all the outtakes
Speaker:of a bunch of videos where I screwed up or where I sneezed in the middle and
Speaker:just put them all together and people loved it because nobody's perfect and
Speaker:everybody has done every one of those things and it makes you laugh and that's
Speaker:really, I know we're in business to earn a living and feed our families.
Speaker:It should be fun to yes, 1 of our clients who's a real estate agent was live walking
Speaker:up to an open house and fell that, but she popped back up and she just kept going.
Speaker:That video got so many views and people were just like, they, they.
Speaker:People always feel like if we fall down, we got to jump up quickly
Speaker:and look around to see who saw us.
Speaker:We're all afraid of feeling stupid.
Speaker:We don't care if we broke a bone, we just don't want to look stupid.
Speaker:But she just jumped up and she got back to it.
Speaker:And she just, that video got so many views.
Speaker:She got so many wonderful comments.
Speaker:And yeah, it's those mistakes and those little blooper things that make us human.
Speaker:And also, I think if it's too perfect, I think it starts feeling like It's an
Speaker:advertisement, whereas when you're not perfect, if you stumble over a word,
Speaker:where if you forget what you're going to say or you fall down, it's like
Speaker:people go, Oh, she's a real person.
Speaker:Oh, I can, I've done that.
Speaker:I can relate to that.
Speaker:And so it makes you, again, more of a connection with your audience because
Speaker:people see you're a real person.
Speaker:You're not some kind of fake perfect automaton.
Speaker:I love that.
Speaker:So let's talk about how do you teach people to craft videos that build
Speaker:a connection, a real connection between you and your audience?
Speaker:We talked a little bit about being real.
Speaker:We're not going to fall on purpose.
Speaker:We're not really like that, but we do want to build that connection.
Speaker:And that's what video is so great for, but there are little nuances.
Speaker:So let's talk about that.
Speaker:I think one of the things Is to really dive into telling stories,
Speaker:human beings, we love stories.
Speaker:There's a reason why Hollywood is a billion dollar industry.
Speaker:Why Netflix does so well.
Speaker:It's because we love stories.
Speaker:Even back in when we were living in caves and sitting around fires,
Speaker:human beings told stories because it's how we connect and it's.
Speaker:It's, it's part of our DNA is to tell stories.
Speaker:It's one of the main things that makes us different from the animals
Speaker:is the fact that we tell stories.
Speaker:And I think sometimes people get a little too focused on if you're making videos
Speaker:for marketing, I got to sell my thing.
Speaker:This is my thing, buy my thing.
Speaker:And it's really about telling a story that your audience.
Speaker:Is either entertained by, or can relate to, or wants to tell to somebody else.
Speaker:And then as part of that, you can talk about your business and talk about what
Speaker:you do, but it's the story that kind of drags people in and makes people
Speaker:connect and makes people feel like.
Speaker:They know you so true.
Speaker:So what other tips do you have for people?
Speaker:So telling stories, being real, what else do you have for crafting great videos?
Speaker:Because I know you have so many tips and secrets.
Speaker:I know a lot of people really hate this, but get on camera yourself.
Speaker:Don't use slides.
Speaker:Don't just put your products online, but get on camera and some products.
Speaker:are made for video.
Speaker:I was working with a chocolate store and he made his own handcrafted chocolate.
Speaker:So he did a lot of videos where it's him making the chocolates
Speaker:and didn't see his face.
Speaker:You saw the chocolate and it was like, Oh, I want that.
Speaker:But he, I also taught him get on camera and talk about why
Speaker:you're making the chocolate.
Speaker:And he actually has a brilliant story about the name.
Speaker:Of his business, which is about his name after his grandparents.
Speaker:And so we got on camera and told that story because again, it's a story, but
Speaker:it's also why people would go to a little local handmade chocolate shop versus
Speaker:a big chain and ordering it online is that connection that human touch and so
Speaker:getting on camera, showing your face and.
Speaker:Sharing a little bit of yourself, you don't have to share all your
Speaker:deepest darkest secrets, but share something of yourself.
Speaker:I know a few people who share videos of their pets.
Speaker:So maybe they're out there walking.
Speaker:They can talk about their business, but have their pets there because
Speaker:it's something about a relationship.
Speaker:Actually, I have a funny story about pets.
Speaker:During 1 of the 1st lockdowns, we decided to get pets.
Speaker:It was for my son, but it was really for me.
Speaker:But anyway, my husband vetoed cats because our last cat peed everywhere.
Speaker:And when I was growing up, I had pet rats, so we got pet rats.
Speaker:And my business colleague, she said to me, Andrea, you cannot
Speaker:tell people that you've got rats.
Speaker:People will think it's weird.
Speaker:And it's, yeah, it's weird.
Speaker:But she literally had just, we were on Zoom and she literally, the words were
Speaker:still floating above her head in a bubble.
Speaker:And her husband walked into the room and said, what are you talking about?
Speaker:I had rat when I was in university.
Speaker:And so this thing that seems weird and okay, I confess it is weird, but
Speaker:when I talk about my rats or show them on videos, I get more comments from
Speaker:people go, Oh, I used to have a gerbil.
Speaker:I had a guinea pig.
Speaker:I had a bunny.
Speaker:I had a snake like people who have unusual pets.
Speaker:Suddenly I'm somebody they can relate to.
Speaker:So sometimes even just little things like that, that.
Speaker:Let people see that you're a real human being, but also see the connection.
Speaker:I know somebody else who makes gourmet hot chocolates, and she
Speaker:would not have nothing to do with her business, but she loves hot chocolate.
Speaker:So she would make, do a video where she's making hot chocolate and drinking it
Speaker:and talk about something related to her business, but just having that little
Speaker:personal tidbit, so anybody who likes hot chocolate could connect with her.
Speaker:Ooh, I love that idea.
Speaker:Yeah, my nephew actually had rats.
Speaker:So I love playing with them.
Speaker:Yes, it is surprising.
Speaker:We think something's weird.
Speaker:Then you realize that everybody either had rats or they know someone close to
Speaker:them that had pet rats or other unusual pets that aren't the standard cat and dog.
Speaker:So it's just something that's personal about you.
Speaker:But that isn't private that you something if you were at a cocktail party or a
Speaker:networking event, and you might talk about it, you can talk about that on
Speaker:your videos, and it humanizes you, and it lets people see how you're like them.
Speaker:That's awesome.
Speaker:So now that they know why they need to be on camera, which we 100 percent
Speaker:agree with, and you've shared some ideas of how they can create content
Speaker:that people are really going to relate to and connect with them.
Speaker:What about the thing that holds people back, the tech?
Speaker:Because I do feel like that holds a lot of people back.
Speaker:So how do you coach your clients on dealing with the tech issues
Speaker:of creating video content?
Speaker:I know for me, particularly editing video was really difficult
Speaker:when I was first starting.
Speaker:And that's why I tell people when they're starting out, go live, go live.
Speaker:If you have a smartphone, you can hold it up, go live on Facebook.
Speaker:You can go live on Instagram or go live on YouTube.
Speaker:You can do that from your phone and just get started and.
Speaker:You don't need to learn how to edit.
Speaker:You don't need to learn any fancy tech.
Speaker:You don't need special software.
Speaker:You can absolutely just start there.
Speaker:The other nice thing about starting with live is if you've not been going live,
Speaker:and you don't tell anybody in advance, odds are when you go live, you might
Speaker:only have one or two people that show up.
Speaker:So you get to practice.
Speaker:In front of a smaller audience, it's if you were speaking in person,
Speaker:and maybe the 1st time you speak to your local BNI chapter, where
Speaker:maybe there's a dozen people.
Speaker:And then next time you speak at a chamber event, and there's 50 people.
Speaker:And then somewhere 10 years down the road, you're speaking.
Speaker:You're Tony Robbins and you're speaking to 20, 000 people.
Speaker:That's what live video is like when you start.
Speaker:You're just going to have a small number of people and then if you're regular and
Speaker:consistent, more people will come and then if you, one of the things I teach
Speaker:my clients is once you're a little more comfortable is start promoting them ahead
Speaker:of time, tell people when you're going live and then you get more people to come.
Speaker:And of course, the really nice thing is because it's a video,
Speaker:if it's really, truly terrible.
Speaker:You can delete it, but I would love to tell a story.
Speaker:I'd love to tell a story about why you shouldn't delete your video,
Speaker:even if you think it's terrible.
Speaker:Okay.
Speaker:Yeah.
Speaker:So, Natalie.
Speaker:Was starting her coaching business on the side.
Speaker:She still had her full time job and she did a video for LinkedIn and she
Speaker:originally did it just because she wanted.
Speaker:She was like, okay, I'm going to do the video just so I know how to do video.
Speaker:And then I'm going to delete it right away because I don't want anybody to see it.
Speaker:I'm just learning how to do it.
Speaker:So she did this video teaching about her area of expertise.
Speaker:And then she was going to delete it, but she got distracted.
Speaker:Somebody came in.
Speaker:So she started talking, she went back and she came back and there were about
Speaker:five people had commented on her video.
Speaker:And she was actually really horrified.
Speaker:Cause she told me later that she was really mad that she, because
Speaker:she's like, my hair wasn't perfect.
Speaker:I didn't done my makeup.
Speaker:The, the talk wasn't like my best.
Speaker:It was just, and, but she decided, okay, some people had commented, I'll leave it
Speaker:overnight and I'll delete it tomorrow.
Speaker:And then the next morning she got up.
Speaker:And she had a message in her inbox on LinkedIn.
Speaker:From the executive director of some organization who said, we're just
Speaker:in the process of designing a course for our members on this topic.
Speaker:And instead of trying to do it ourselves, we'd like to hire you
Speaker:to design this course for us.
Speaker:So it was their very 1st video.
Speaker:It wasn't perfect.
Speaker:But her ideal client saw it and she got a job.
Speaker:Now, most people are not going to get a really lucrative gig from your
Speaker:first video, but it just goes to show you never know who's going to see
Speaker:it and when they're going to see it.
Speaker:And if it's at exactly the right time.
Speaker:So you have to put the videos out there so that when somebody is
Speaker:looking for what you have to offer, It's there for them to watch so
Speaker:that they can then reach out to you.
Speaker:Thank you so much.
Speaker:We're so glad you were here today.
Speaker:This was such a fun conversation.
Speaker:Yeah, Andrew, you are a wealth of information.
Speaker:Thanks for having me.
Speaker:I love having a chance to talk about making videos with people.
Speaker:And we love talking about videos too.
Speaker:So you can also find Andrea at the baby boomer entrepreneur.
Speaker:com.
Speaker:That's the baby boomer entrepreneur.
Speaker:com.
Speaker:So again, Andrea can't thank you enough.
Speaker:We hope to have you back again at some time in the later future.
Speaker:And we just wanted to say thank you everyone for listening
Speaker:in on the podcast today.
Speaker:Thanks for listening to the six figure business mastery podcast.
Speaker:If you enjoyed listening to this episode and you are ready to leverage video
Speaker:marketing on all online platforms, or maybe even start your own video
Speaker:podcast, then you need to check out the done for you and done with you
Speaker:program at the marketing VA advantage.
Speaker:com and take your business to the next level.