Jason asks: "We started with a simple spreadsheet. Now I've got 'Inventory_final_V3_use_this_one.xlsx' floating around on WhatsApp. Three people updated different versions. We know we need to change, but every time we bring it up, we argue about tools and nothing happens."

In this episode, Scott reframes Jason's problem (it's not about tools—it's leadership), calls out the telltale "we" language (who is the leader?), and shares the doctor story about what happens when no one has power to decide. You'll learn why tool debates are resistance to change in disguise, the "next simplest step" principle, and why leaders can't take hands off the wheel just because they don't know the path.

The bottom line: Stop asking "we." Someone has to make the call. In the absence of another leader, it's you.

Got a business question? Ask Scott here: scotttodd.net/ask