Artwork for podcast The HighLevel Experience
From Aspiring Entrepreneur to Support Innovator: Beant Singh's Story
Episode 17 • 4th August 2024 • The HighLevel Experience • Vit Muller
00:00:00 01:01:47

Share Episode

Shownotes

17 - From Aspiring Entrepreneur to Support Innovator: Beant Singh's Story

In this episode, Vit Muller sits down with Beant Singh, the innovative CEO and founder of Extendly, a platform that’s transforming customer support for agencies. Beant shares his journey from aspiring entrepreneur to industry game-changer, and how Extendly is empowering agency owners to focus on their core strengths by providing seamless, integrated customer support within Go HighLevel.

Special Offer 🤩📣

Unlock Exceptional Customer Support for Your Agency with Extendly!

Extendly is offering 24/7 live chat support, specifically designed to boost your agency’s customer service. Their Support OS software includes self-onboarding, a comprehensive knowledge base, product wars, and customizable onboarding forms, all handled by a team fully trained on HighLevel. For more details please click here

About Beant

Beant Singh is the CEO and founder of Extendly, an innovative platform that revolutionizes customer support for agencies by integrating seamlessly with Go HighLevel. With a journey marked by personal challenges and transformative experiences, Beant has become a leading figure in the customer support solutions landscape. His mission is to empower agencies to achieve significant growth by providing exceptional, responsive support, leveraging AI, and continuously improving user experiences. Through Extendly, Beant aims to help agencies focus on their core strengths while ensuring their clients receive top-notch service.

Highlights 🔥

Key points we talked about in this pilot episode!

  • 01:18 Beant Singh's Mission and Vision
  • 02:12 The Birth of Extendly
  • 04:51 Early Struggles and COVID Impact
  • 06:05 HighLevel and Extendly's Growth
  • 08:10 The Importance of Customer Support
  • 11:00 Personal Reflections and Lessons Learned
  • 15:51 HighLevel Summit and Community
  • 28:08 Balancing Work and Family Life
  • 28:54 The Perfectionist's Dilemma
  • 30:47 Balancing Work and Personal Life
  • 32:23 Introducing 'The Beef' Segment
  • 32:46 Feature Frustrations with High Level
  • 35:16 Improving User Experience
  • 40:47 Highlighting Success Stories
  • 46:15 AI and Future Trends in Customer Support
  • 50:02 Effective Onboarding Strategies
  • 54:33 Extendly's Support Solutions

Upvote on these ideas! (The Beef)

These were mentioned in the episode and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these!

*For list of all other ideas mentioned on previous episodes please click here. These were mentioned in the episode and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these! Click here to see what was mentioned already and upvote.

Our Sponsors:

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Extendly for HighLevel (Main sponsor)

White Label Support For You & Your Clients 24/7

Imagine if all you had to focus on was selling & growing your business. Extendly provide video tutorials, interactive help guides,a fully white-labeled knowledge base, 24/7 live chat support, AND even onboards your customers too! Simply, sign up a client & leave the tech support to Extendly. Learn More

HeyLevi

The AI sales enablement tool for Go HighLevel that requires zero prompting

HeyLevi's Generative AI modules can help you stay competitive and give your clients everything they're asking for and more in a fraction of the time- a whole lot easier than you might think. And no, you don’t need to spend your nights and weekends learning how to write effective prompts, or even buying library-after-library of pre-made prompts to succeed. All it takes is leveraging a single app that integrates right into your HighLevel platform, and letting it do ALL of the heavy lifting for you. Learn More

Level Up Marketplace

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.

As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.

SPECIAL OFFER FOR OUR PODCAST LISTENERS!

Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign Up

Love This Podcast?

Please rate and review in your favorite app by clicking here


You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here

Thanks for tuning in to our pilot episode. We'll catch you in the next one!

Subscribe to High Level Experience Newsletter!

Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨

Click here to subscribe

-----------------------

More info about this episode:

  • Type: Audio (Explicit )
  • Link: https://podcast.highlevelexperience.com/episode/revolutionizing-customer-support-with-beant-singh
  • Authors: Vit Muller

-----------------------

Share your story to be featured on our next episode!

Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!

🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤

Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.

Supercharge Your Agency with Exclusive Free Resources! 🚀

Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!

Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!

Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS Agency

Discover our top recommended 3rd party providers and tools that seamlessly integrate with HighLevel. Streamline your workflows, automate tasks, and improve overall efficiency to take your agency to the next level.

Click here for more details

Check out our High Level Offer

Are you new to GHL, considering signing up, or a seasoned user ready to upgrade? We've got an exclusive offer just for you! Click here to find out more

Profit Roadmap System™ for GHL Agencies

This is a unique business model for GHL Agencies looking to offer more scalable deployment of systems to clients, faster results and more profitability thanks to it's 'productised' approach.

It includes 10 distinct systems, each designed as a standalone module (snapshot). These snapshots are installed into your SaaS customer's accounts gradually, over time, one on top of the next one like pieces of a puzzle. This approach contrasts with a single, expansive custom projects, which often proves tougher to market and deliver.

Profit Roadmap™ System and it's 'gradual rollout' method leads to faster fulfilment, onboarding, and delivery of results for your SaaS clients.

Click here to find out more

Premium GHL Snapshots

Experience the full potential of Go High Level with Vit's exclusive Premium Snapshots. These pre-built templates and automations are specifically crafted to streamline your workflow and save you a valuable time. From lead generation to sales funnels, Vit's Premium Snapshots will give your agency a competitive edge by providing ready-to-use solutions that can be customized to fit your unique needs. Click here to find out more

GHL Consulting

We understand that implementing GHL can be overwhelming, but we're here to make it easy for you. If you need specific help, whether strategic, development or to troubleshoot a specific problem you're trying to resolve Vit and his team of consultants can help! Click here to find out more about this bespoke and highly personalised service.

Advertise

Want us to promote your product or service? Apply to become an advertiser! Click here to find out more

Copyright 2024 Vit Muller

Mentioned in this episode:

Sponsors

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible.

Sponsors

Sponsors

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible.

Sponsors

Sponsors

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible.

Sponsors

Transcripts

Ep #17 - Beant Singh | HighLevel Experience Podcast

===

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

[:

---

[:

[:

[:

[:

Chapters

Video

More from YouTube