Welcome to Friday 15! In episode 90 Steph chats with Jennifer Dugan, Chief Family Officer of Dugan's Travels about touching base w/ client post-booking, moving direct RCCL booking to host agency, host restrictions on personal travel, and the best group travel promotion in the new year.

Question

00:00 | Welcome to Friday 15!

01:49 | What info to offer client after booking & before trip

06:33 | Can you book a personal trip through a host?

15:10 | Do you have a group travel promotion you can recommend?

Helpful Resources:

https://hostagencyreviews.com/hostweek

https://hostagencyreviews.com/travelagentchatter/erica-carr-bookitbox-travel

https://hostagencyreviews.com/travelagentchatter/lary-neron-airfare-consultant

https://hostagencyreviews.com/blog/independent-travel-agent-contracts

https://rccl.secure.force.com/directtransfers/DTTRoyal

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We do this every week! If you have travel industry questions, HAR likely has an answer :) Submit your burning question here Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips!