Valor in the Workforce: Unlocking Veteran Talent with Headlamp | The Pair Program Ep45
Join us for an inspiring episode as we shine a spotlight on the crucial role of veterans in the workforce and the innovative solutions driving their successful transition into civilian life. Our guests, Steve Chang, founder of Headlamp, and Jeremy Hitchcock, co-founder of a venture firm backing Headlamp, share their insights and experiences in leveraging veteran talent to solve pressing challenges in the tech industry and beyond.
From Steve's personal journey as a former army recruiter turned startup founder to Jeremy's commitment to supporting Headlamp's mission, this episode explores the untapped potential of veterans and the imperative of optimizing their skillsets for the benefit of both businesses and national security.
Discover how Headlamp's cutting-edge technology is accelerating veteran transition and fostering partnerships with companies eager to harness the unique capabilities of this valuable talent pool. Whether you're passionate about veteran empowerment or interested in the impact of mission-driven startups, this episode offers valuable insights into the intersection of talent, innovation, and social impact.
About Steve Chang. A distinguished former special forces officer and the founder of Headlamp. Steve’s team at Headlamp is on a mission to rebuild the backbone of American business, with veterans.
About Jeremy Hitchcock. Jeremy Hitchcock is a co-founder/partner of New North Ventures, an early stage venture fund investing at the intersection of national security and innovation. He was previously a co-founder of Dyn, an Internet infrastructure company acquired by Oracle and Minim, and IoT cybersecurity company.
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Welcome to The Pair Program from hatchpad, the podcast that gives you
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:a front row seat to candid conversations
with tech leaders from the startup world.
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:I'm your host, Tim Winkler, the
creator of hatchpad, and I'm
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:your other host, Mike Gruen.
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:Join us each episode as we bring
together two guests to dissect topics
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:at the intersection of technology,
startups and career growth.
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:Hi everyone.
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:Welcome back to The Pair Program.
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:Uh, Tim Winkler here alongside Mike Gruen.
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:So Mike, I was going to ask you this
past weekend, we took Alice to, uh,
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:to a Caps game, um, and we, we had
taken her previously when she was like
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:three months and we had like the whole
like headphone set, uh, have you taken
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:your kids to like sporting events
or concerts when they were younger?
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:Did you, did you do that?
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:I was always curious cause I was
doing some research on this of
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:like, well, what's the decibels?
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:Uh, what's the safe zone for kids?
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:Uh, To go without the earmuffs.
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:Mike Gruen: So we did.
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:And my oldest actually, when he was,
uh, it's funny that you asked that
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:because I still have the headsets.
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:I use them for when
I'm using the chainsaw.
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:Uh, cause we ended up
having to get bigger pairs.
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:Um, uh, cause my oldest was actually
really sensitive to noise, like
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:all the way through, uh, like first
grade or I guess, kindergarten.
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:Um, and so, um, like fire
alarms, all kinds of things.
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:So, yeah, we, we, anytime we were going
into like a loud venue, definitely
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:use them, um, with the older one,
probably more lax with the younger
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:one, because that's just how that goes.
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:Tim Winkler: That's right.
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:Mike Gruen: Uh, so my younger one's
going to have, you know, uh, ringing
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:in his ears and all the rest of it.
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:Tim Winkler: We actually forgot them.
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:We're, we're a gunner brand.
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:We forgot them.
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:She's 15 months, but, uh, we,
we were just, as soon as we got
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:in, just kind of looking around.
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:It's like, oh, okay.
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:There's a ton of little babies here.
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:So we weren't
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:Mike Gruen: public shaming.
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:Yeah.
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:Yeah.
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:I would say cap center, like for a
caps game, it's super loud there.
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:It does get loud.
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:Yeah.
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:Yeah.
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:Uh, There's even reports that they
pipe, uh, the, uh, crowd noise
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:back in over the PA to make it
even louder, um, which is, uh,
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:Tim Winkler: sounds like a, sounds like
a New York, uh, Rangers, uh, I mean, the
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:Mike Gruen: Rangers,
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:Tim Winkler: no, no, the Rangers
do it to every, every, every,
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:they're not supposed to, but
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:Mike Gruen: long
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:Tim Winkler: and short, it was loud
caps one and Ovi had two goals.
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:So it was a good, it was
a good, uh, good outing.
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:Um, cool.
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:All right, let's, uh, let's just jump
into the episode we've got for today.
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:So we're going to be focusing on a
conversation that sits kind of at this
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:intersection of talents, recruiting and
veterans, um, specifically discussing
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:the special skills that veterans bring
to tech and the emerging roles for them.
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:And the industry, um, you know,
veterans play a critical role in
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:tech sectors that are crucial,
obviously to like national security.
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:So areas like cybersecurity and energy.
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:Um, we'll hear firsthand from a former
army recruiter turned startup founder,
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:uh, of a company on a mission that is
designed to help veterans transition to
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:the civilian world, um, as well, uh, uh,
the co founder of a venture firm that's
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:backing this really interesting startup.
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:So.
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:Our first guest is Steve Chang.
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:Steve's the distinguished
former special forces officer
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:and the founder of headlamp.
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:Uh, and joining Steve is Jeremy Hitchcock.
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:Jeremy's a trailblazer, former
tech entrepreneur as well.
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:Uh, multiple, uh, co founder
of, of multiple startups.
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:Uh, and he's currently the co
founder of new North ventures.
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:Um, thank you both for joining
us on the podcast today, guys.
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:Steve Chang: Yeah.
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:Tim Winkler: Thanks for having us.
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:Thanks.
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:Absolutely.
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:Uh, all right.
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:Now, uh, before we do dive into the
discussion, we are going to kick
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:things off with our pair me up segment.
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:Like you go ahead and lead
us off by what you got today.
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:Mike Gruen: So we're going back to food.
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:Um, I thought about this a lot.
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:Um, it's going to be bananas
and maple syrup, but hold on.
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:It's not like I just drown maple syrup on
bananas or drown bananas and maple syrup.
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:I like pancakes with bananas
and I also like French toast.
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:With bananas.
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:And then I realized it's really just
the, it's the, they're just maple syrup
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:deliveries, factories, uh, systems.
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:So it's really the bananas and the maple
syrup that are, that are the key to that.
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:Uh, so that's my pairing.
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:Um, it's been a while
since I've done foods.
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:I figured I'd go back.
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:Back to that.
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:Well, who's welcome here
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:Tim Winkler: to try that out with, uh,
so Alice, she's obsessed with bananas.
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:So we're all about trying,
uh, you know, anything.
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:And I think our last guest had
the, the bananas in the, um,
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:was it the marshmallow fluff?
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:Mike Gruen: No, he was doing peanut
butter and marshmallow fluff, but, um,
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:I will say the, uh, my mom, when we
made, when she made banana pancakes,
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:the bananas were sliced into the batter.
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:Like it was cooked.
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:The bananas were cooked into the pancakes.
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:I much prefer that to the, put
the bananas on top at the end.
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:Then it's just now you're just
having fruit on top of your pancakes.
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:I like it actually in the pancake.
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:There you go.
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:Good, good Intel.
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:Tim Winkler: Cool.
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:Yeah, I dig.
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:I dig that.
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:Uh, I'm going to actually go
with the food parent as well.
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:Um, so something that, um, We had a
couple of years ago, uh, at a breakfast
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:spot out in Chattanooga, Tennessee.
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:I've been a fan of it ever since.
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:Um, it's kind of become a little bit
of a staple in our household, but it's
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:this combination of an egg and cheese
sandwich and strawberry preserves.
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:Um, so it's this combination
of like the sweet.
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:With the preserves and then the savory
with the egg and cheese and you throw it
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:on an English muffin and treat yourself.
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:If you haven't tried that, just,
uh, it's a pretty good combo.
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:We recommend like a Vermont cheddar too,
if you're going for a nice cheese on top
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:of the egg, but, uh, Uh, give it a shot,
add the jelly, add the, add the preserves
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:and, um, it's a, it's a righteous combo.
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:Mike Gruen: Sounds good.
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:I do like, I do like that.
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:Tim Winkler: Yeah.
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:All right.
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:Keeping a breakfast theme here.
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:Let's see if we can, we
can switch it up here.
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:Let's, let's pass it over
to our guest, uh, Steve.
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:How about, uh, a quick
intro and, uh, and your
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:Steve Chang: pairing?
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:Yeah, Tim.
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:Thanks.
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:Uh, so Steve Chang, I'm a retired army
special forces officer, like you said,
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:and a founder of a company called
headlamp, which we'll talk about.
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:I don't know.
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:I guess I'm going to break
from the breakfast thing.
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:Um, and I thought about this
to try to stay on brand.
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:You know, it's like the comfy
couch and it's like that wasn't me.
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:Um, so for me, the pairing is, uh, early
spring, you know, late winter, sort of
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:in Boston and the start of soccer season.
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:Um, And it's just this like,
beautiful, you know, getting outdoors.
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:Finally.
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:Um, it's still horrible.
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:We were out there last weekend.
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:It was, uh, 35 degrees and rainy, you
know, on the field and it's just, you
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:know, you're getting drenched, but
you're, you're finally back out and
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:you're, you know, the kids are out there.
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:Yeah, soccer is pretty much what I
do when I'm not working, um, kids
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:are out there running around and,
and then, yeah, you get all dried up,
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:you get back home and it's just a,
it's great to, to get back outdoors.
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:So soccer and early season.
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:So that's my parents.
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:How many kids you got?
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:Uh, three kids, you know, the, like
the high school and middle school.
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:So yeah.
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:Yeah, so a little bit older.
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:I bet we've been doing this
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:Tim Winkler: for a while, you know?
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:Yeah.
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:Soccer is a great sport for, uh,
you know, for kids getting into it.
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:And, uh, I played growing up as well.
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:Didn't, didn't play in the high school,
but, um, you know, it gets pretty
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:serious when she started thinking
about like, you know, travel leagues
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:and, and club teams, stuff like that.
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:But, uh, it's a commitment for sure.
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:Three kids.
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:Yeah.
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:Mike Gruen: I played once a little
and then took a break and then played
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:all through high school is great.
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:Loved it.
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:Nice.
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:Steve Chang: No, definitely.
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:Uh, yeah, the whole, uh, thing is a
huge business and it's a racket, but,
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:uh, you know, and we've been, uh, we've
been out there for many, many seasons.
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:So our weekends are shot.
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:But it's great.
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:Tim Winkler: Yeah.
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:I mean, youth sports at large is just
becoming this, uh, obsessive space.
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:And it's actually like speaking of
startups, we, we, we worked with
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:a company in the past called Game
Changer that does a lot of like the,
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:the data, uh, and live streaming
of, of youth, like baseball sports.
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:Um, I mean, Dick's owns it,
Dick's Sporting Goods owns it.
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:Just, uh, an insane, uh, movement, I
think, uh, it seems like in the last like
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:10 plus years of just parents becoming
uber obsessed with, uh, with the youth
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:sports, you know, it is what it is.
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:I think it's a, it's a, it's a hobby for
them just as much as it is for the kids.
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:Cool.
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:All right.
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:Let's, uh, let's pass it
over to, uh, to Jeremy.
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:Uh, how about a quick
intro and your pairing?
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:All
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:Jeremy Hitchcock: right.
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:Great to be here.
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:Uh, intro for me, co founder and director
at new North ventures, early stage venture
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:fund backing things at the intersection
of innovation and national security, and
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:as you said, prior to this started a bunch
of things, had a fun time doing that for.
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:Uh, the tech space for, for a bunch of
years building, building stuff and my
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:pairing, I'm going to stay on breakfast
because I can stay on breakfast if
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:it's morning, lunch, or evening.
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:Sorry, Steve.
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:Uh, so I, I mean, I feel like it's an all
the time thing and I, I definitely want to
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:want to draft off the, uh, the maple syrup
thing because it's maple syrup season.
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:I hope everybody's getting
their sugaring going on.
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:We're certainly no different getting
the sap, boiling it down and making,
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:make it some fun at New Hampshire.
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:Maple syrup.
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:That is the finest.
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:Tim Winkler: My wife's got family
in Vermont, so they'd probably had
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:to, they argue a little bit uh, with
you in terms of the, the finest, but
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:what, what is it, uh, what is it?
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:You're, you're throwing that on?
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:Is it, um, your pancakes, waffles?
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:What's your, what's that
breakfast of choice for you?
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:Well, they're, they're different.
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:I mean, the, the
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:Jeremy Hitchcock: waffles, you know, they
have, they have the little, uh, Spots
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:for all the nooks and crannies, nooks and
crannies, just like an English muffin, but
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:you put the preserves in, but you get a
little bit more air interaction going on
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:with the maple and the pancakes pancakes.
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:It's just like, you know, get it done.
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:Like we're going to get some
maple syrup on a delivery vehicle
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:and we're going to get the maple
syrup in the mouth as possible.
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:I dig it.
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:I dig it.
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:No shots.
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:No shots of maple syrup, though.
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:I think that's, that's
probably a little too much.
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:Steve Chang: Yeah.
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:I go back and throw in chicken, you
know, fried chicken and waffles,
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:waffles, delicious.
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:Tim Winkler: Yeah.
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:I might just cut this a podcast
short and go grab some food and
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:getting, getting hungry here.
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:Just talking about it.
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:I had to skip breakfast
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:Mike Gruen: cause we're
doing a morning one, so, uh,
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:hope it's new Hampshire maple syrup.
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:You're going to
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:Jeremy Hitchcock: find.
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:Tim Winkler: Cool.
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:All right.
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:Let's, uh, let's transition
from the food and, and, and
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:dive into the discussion here.
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:So, um, the way I kind of see this
conversation flowing, I, I'd like to begin
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:with Steve and, and Steve, you giving
our listeners just a little bit more
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:additional context on your background and,
and your journey leading up to headlamp
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:as this story clearly plays a part into,
you know, why you, you built headlamp
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:and then obviously expand a little bit
more into like what headlamp is doing and
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:how it's solving some of these problems.
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:Uh, once you kick that off and
then we can, um, pass it over to
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:Jeremy and learn a little bit more
about how you guys intersected.
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:Steve Chang: Yeah, so thanks for that.
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:Um, and thanks for the
chance to talk about this.
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:I mean, uh, I can't, I tend to
run into missions and I have
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:a hard time setting them down.
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:Like, I'm a little bit obsessive
when it comes to that and.
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:A few years back, uh, 1 of the, you
know, formative things that happened is
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:I came up to New England and I was put in
charge of the army recruiting battalion.
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:Yeah.
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:Spent like 18 years of my career in.
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:Infantry special operations, like, doing
all that kind of stuff and had had a few
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:things in training and that kind of thing.
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:But.
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:Um, you know, it was mostly operationally
focused and so they, uh, at the
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:end of all that decided, hey, the
best spot for Steve, uh, for his
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:development is to send them up to New
England and try to do recruiting and.
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:You know, for all the recruiters who
might be army recruiters, especially
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:who might be listening out there,
like, they know New England is.
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:Is a tough, tough spot to recruit
from, uh, for the military.
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:Uh, everyone's going to college.
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:Everyone's, you know, got great
opportunities ahead of them.
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:Not a lot of military
presence, that kind of stuff.
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:Um, and I guess what happened is, you
know, as I got into that mission, I
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:started really diving, you know, cause
I'm trying to solve, you know, accomplish
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:our mission and, and we had to figure
this, this out, uh, just saw like
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:where, how young people are making their
decisions, where they're ended up and.
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:You know, we ended up changing
our tactics a little bit.
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:We started targeting college dropouts
because, you know, as many as the, as much
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:as the kids were going to college from
here, uh, they were dropping out, uh, you
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:know, not all of them were graduating.
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:And so we started, uh, approaching
them and, you know, offering them a
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:lifeline, you know, a job chance to
pay off loans, that kind of thing.
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:So, you know, what that shed
light on for me, I guess, is
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:tying it back to headlamp is.
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:Like the quality of veterans that
we have in the military, you know,
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:it's just, it's, this isn't your
World War II Vietnam era veterans.
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:It's, you know, not even Gulf
War, early Gulf War, right?
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:This is a highly technically, you know,
technical acumen, uh, high, high aptitude.
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:You know, it's, it's really hard to
get into the military, um, these days.
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:And so, um, you know, I'm fast
forwarding and I'm mixing some of the
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:years up on, on our journey, but, you
know, sort of, uh, ended up realizing.
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:Um, you know, as I was going
through the process of leaving
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:the military myself, um,
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:the system to support veterans as they're
leaving the service is, is just broken.
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:And it's not, you know, very,
uh, it's not very well organized.
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:It's not, you know, meant
to optimize anything.
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:It's, it's really just haphazard.
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:And then, you know, on the flip
side, employers are just missing
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:out on just so much talent.
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:I mean, we're talking about 7 percent
of the workforce is veterans out there.
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:And if you have a sort of blind
spot on how to, how to bring in
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:veterans into your workforce, you
just, you can't be successful.
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:So, you know, went to business
school as I was leaving the military,
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:decided and kind of knew that
I wanted to be entrepreneurial.
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:Uh, figured out that, you know, of all
the things I know, I know veterans,
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:the best, you know, maybe we'll talk
about some of the, uh, early things
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:I tried to do, but, um, you know,
focused on transitioning veterans and
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:realizing that there's just, you know,
immense value coming out of the force.
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:And.
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:Um, you know, how, how do we optimize it?
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:And then, you know, as I started
talking to folks at like Jeremy and
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:the circles that we run in, like this,
this isn't just, uh, important for
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:veterans, important for employers, but
this is like a national security thing.
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:Like this is.
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:In an extremely potent talent, um,
talent pool that if we're not tapping
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:into, if we're not utilizing properly,
you know, I don't want to go too
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:extreme on this, but, you know, we,
we, we need to do that in order to.
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:To create a, you know, secure
democracy and those sorts of things.
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:So, so I'll stop there, you know,
see, see where else you want to head.
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:Tim Winkler: Yeah.
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:Yeah, no, it's, it's a really
fascinating, uh, subject.
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:And, um, you know, we, we actually held
a, uh, an episode not too much, not
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:too long ago, uh, specifically centered
around military spouse unemployment and
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:how that was a national security issue.
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:And so after, after following up on
that conversation, uh, I wanted to
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:make a point to, you know, get a,
get an episode centered around, you
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:know, veterans transitioning as well.
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:Um, because I don't think there's
enough awareness about it.
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:Uh, I think it is a, you know, for
example, the military spouse unemployment
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:is a national security issue as well.
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:Um, and so when you bring it into that
light, um, You know, it is something
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:that I think people need to be aware of.
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:I think corporations
need to be privy to it.
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:Um, and, um, you know, how, how do
we, how do we solve that problem?
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:So I think that's a good, um, segue
right into, uh, headlamp, right?
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:So what, what, what is headlamp,
uh, give us the, the, the pitch
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:on headlamp and, um, you know,
how, how are you, uh, solving this
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:problem, uh, with the technology?
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:Steve Chang: No, thanks.
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:Um, lately I've been describing
headlamp as a, as a giant bonfire
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:and I am just like, you know,
trying to solve, uh, lots of issues.
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:But, you know, what I, what I would
say is headlamp is a, uh, Jeremy gets
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:a kick out of that, uh, headlamps, uh,
it's a veteran transition accelerator,
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:you know, our mission, we serve to,
uh, to, you know, customers, we serve
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:veterans, uh, that are leaving active
duty service and, and looking for, you
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:know, You know, help as they exit the
military and try to navigate the private
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:sector for the 1st time in their lives.
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:You know, for most of them, um,
anywhere from 150 to 250, 000 a
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:year, just depending on sort of how
things are going on the macro scale.
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:Uh, so that's a that's a lot of people.
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:Uh, who need help.
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:And then at the same time, we are
serving employers who are trying
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:to gain a competitive advantage.
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:They're trying to, you know, uh,
achieve some, some objectives.
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:They're trying to, you know, generate
some value for, you know, for their
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:firm, their stakeholders, whatnot.
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:And, you know, we tend to think the
ones that come that are willing to
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:talk to us, you know, they're smart
because they understand that, uh,
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:there's a competitive advantage
to be had by talking to veterans.
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:So, so we serve as a veteran
transition accelerator.
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:Um, You know, operate a bit of a
marketplace in the sense that, you
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:know, we're serving these 2 sides,
but really, and this is maybe where
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:the technology can start talking
about technology can come towards.
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:It really is like this, uh, in
the center of our operation.
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:Making sure that we have a
human in the loop, right?
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:We have this person we call
them career liaison officers.
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:Funny story on that.
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:Um.
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:You know, uh, I was, uh, initially,
you know, we were, we had a tech
378
:advisor and he had, you know,
done some work with stitch fix.
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:And so we came up on this concept of
the stylist that they have, right.
380
:You know, but the stylist at the middle
and we're like, oh, career stylist,
381
:that sounds, you know, that's swanky,
that's fancy, you know, let's get
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:these, these veterans, uh, retiring
veterans and make them career stylists.
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:And I was talking to just
a friend and he's like.
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:That does not sound military at all.
385
:Like, dude, you have to change this up.
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:And so we brainstormed over, over
coffee and came up with the career
387
:liaison officer, you know, very
military sounding, still career focused.
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:Um, you know, whatever we call them
there, they function as recruiters.
389
:They function as, um,
mentors to the veterans.
390
:They function as interface with HR.
391
:Um, But, but they play a critical role
in sort of, you know, communicating
392
:context between the 2 parties
because, yeah, there's a lot of stuff.
393
:Sorry about keep clear of my throat.
394
:We can just edit those out.
395
:You know, I, I keep, uh, you know, at
the center of it, um, that, so there
396
:are a lot of things out there that are
trying to automate this completely.
397
:And this is maybe where again,
we can talk about the technology.
398
:It's like, yeah, there's technology
for technology's sake to do this.
399
:You know, let me look at your, uh, your
ratings and your moss and, you know, all
400
:the skills that the military gave you.
401
:And then we'll tell you what, what you
can do at different firms and it's like,
402
:but, but people don't operate that way.
403
:You know, they don't want to be told.
404
:Um, I know from a recruiting,
it's like a early insight.
405
:I had, you know, what somebody
is doing in the military.
406
:Oftentimes, and probably, you know,
most of the time has nothing to
407
:do with what they're interested
in, what they're capable of doing.
408
:From a recruiting perspective, you
know, little secret to all these
409
:future recruits, but like what you're
being shown is, you know, that's
410
:what you're being pushed towards is,
is the mission for the day, right?
411
:We, Hey, we're trying to
fill some infantry folks.
412
:Hey, we're, we're trying
to fill some truck drivers.
413
:Like there, there's a big mission
on the other side of it, right.
414
:For the military.
415
:And so, you know, pigeonholing people
to what they did in the military.
416
:Is like, you know, that's
a recipe for, for failure.
417
:And so having senior NCOs
who understand that, uh,
418
:talking to spending the time to talk
to the veterans as they're coming
419
:out and having, you know, getting the
context about what they're interested
420
:in, where, you know, sort of what
is that trajectory that they're on?
421
:That's really, you know, important for us.
422
:And so that's, that's where
we've spent a lot of our time.
423
:So that's headlight.
424
:That's what we do.
425
:And, you know, boils down to those guys.
426
:Tim Winkler: It's fascinating.
427
:I've got, um, a number of, of, uh,
follow up questions in terms of, you
428
:know, how you guys, um, you know, how
you're matching skills and so forth.
429
:Um, but, uh, I want to loop Jeremy
in at this point and, uh, Jeremy give
430
:us, uh, I guess a little bit of the
backstory on how you got connected with
431
:Steve and, um, and then, you know, a
little bit more on new North ventures.
432
:Thanks.
433
:Jeremy Hitchcock: Sure.
434
:So the first time, and I'm curious if
Steve remembers this, but I was, uh, Uh,
435
:community college trustee, uh, for the
community college system of New Hampshire,
436
:seven community colleges touching about,
uh, 25, 30, 000 students and in New
437
:Hampshire, and we were doing a workforce
development, uh, event in the morning.
438
:No waffles that morning.
439
:So obviously very sad going
back to our breakfast story.
440
:I just want to, you know, keep on story,
but we're, we're at, we're hanging
441
:out at some, some ridiculously early
morning, which, you know, I'm not a
442
:big morning event thing, but it was,
was doing, um, was doing basically
443
:the state of the state of employment
in the state of New Hampshire.
444
:And I had gotten into workforce
development through the, the, the
445
:fact of being outside of Boston.
446
:Running a company at the time that
was hiring a lot of high tech people.
447
:And every time I complain, people would
say, well, go do something about it.
448
:Okay.
449
:That's, that's fair.
450
:Let's go, let's go do something about it.
451
:And so I ended up in the community
college system because I felt that
452
:that was one of the places where from
a skills perspective, there was some
453
:of the most leverage that was, that
was, that was, uh, to be done there.
454
:Um, so afterwards, uh, Steve came
up and said, Oh, we're doing like
455
:this thing and this, this, whatever.
456
:And to be honest, I really
don't remember the pitch.
457
:I remember it wasn't that great,
but I remember Steve and like,
458
:Oh, this guy, this guy really
wants to like climb up a wall.
459
:That's going to lead to nowhere.
460
:Maybe you should do these
other couple of things instead.
461
:And, uh, we, we kept in touch, uh, and
I'm, I'm being a little pejorative.
462
:It wasn't that bad, Steve.
463
:Um, but yeah, it's fair, it's fair.
464
:It's not completely fair.
465
:I mean, it's the, it's the iteration
side of, of, of, uh, business.
466
:Um, we kept in touch and then a couple
of years later, uh, he was, He was
467
:in the, the kind of the, the new
version of, of what is now a headlamp.
468
:And, uh, we got excited about it
because it's, it's not, and we had a
469
:bunch of discussion internally, like
recruiting and people, there's a lot
470
:of technology that supports that, and
that's all venture funded, but in the
471
:sense of, of this, this essentially
matching or thinking about how to do.
472
:Upscaling transition, it's, it, it
does have a bit more of a mission
473
:driven than it does a, a venture scale
aspect when you first look at it.
474
:But when you look at some of the
technology that you can develop and
475
:some of the problems you can actually
solve around, there's a variety
476
:of, of, of critical infrastructure
areas that people are hiring for.
477
:I mean, if you ever try to hire
an engineer, a person's doing user
478
:experience, a semiconductor design,
like they, it's full employment.
479
:And it is still full employment and.
480
:You have literally tens of
thousands or hundreds of thousands.
481
:Steve would probably know the exact
number of people who are transitioning
482
:out of the military who, who have
had years of, of, of what Steve said.
483
:Like, Hey, you know what, this year
you're going to be a recruiter.
484
:Hey, this year, you're going, you're
going to do, um, underwater welding.
485
:Uh, this year you're going to
go do cyber stuff this year.
486
:You're going to like, you know,
some of those have a bit more of a
487
:long term transition, but, you That
mentality of being able to pick
488
:up, go somewhere, work in a team,
excel, learn a bunch of hard skills.
489
:That is something that employers
are looking for because their
490
:needs are also changing.
491
:So, uh, we, we, we got very excited
about the concept of headlamp of
492
:thinking about how that, uh, is really a
beachhead into a variety of other things.
493
:Um, again, looking at this, this need
for satisfying demands of employers
494
:Mike Gruen: looking for, for talent.
495
:Jeremy, one thing you said
that I just wanted to pick up
496
:on the work on a team thing.
497
:So a long time ago, I was, I joked
that I was the diversity hire at this
498
:company, uh, Red Owl, because I was
the first non military hire they made.
499
:So everybody there was about seven,
seven or eight people on the military.
500
:And one thing that impressed
me beyond anything else was
501
:just that aspect of teamwork.
502
:Everybody there, they're on the same team.
503
:We're fighting, you know, there's
no, there was just such an alignment.
504
:Um, and.
505
:And all the, you know, like it just
permeated the culture of the company,
506
:this get to alignment, get to alignment
quickly, get on that mission, get
507
:on, you know, and move forward.
508
:Like.
509
:Not debate everything
forever and stuff like that.
510
:And I think that that's, um, such a
value that can't be, you can't put
511
:enough emphasis on it and something that
so many veterans bring to the table.
512
:I, I, I loved my time
working with all those guys.
513
:Uh, I'm still in touch with a lot of them.
514
:Um, and yeah, it was, it
was a great experience.
515
:So I think the whole like work as
a team thing cannot be undervalued.
516
:And I just wanted to underscore
that since you mentioned it.
517
:Jeremy Hitchcock: Yeah.
518
:And the soft skills aspect is also
a real, like, that's another one.
519
:That's, that's a real challenge.
520
:And I think that's one of the insights
that Steve has is it's not just, oh, okay.
521
:Like this is my MOS.
522
:This is like what I did, but that
aspect of, you know, a lot of these
523
:people are joining when they're in
their, their, their young, their
524
:youngins, they're, they're in
their teens, maybe early twenties.
525
:And they're get, they have to, they're
forced to work with people and live with
526
:people that they don't get to choose.
527
:And guess what?
528
:That changes.
529
:And so you know what you
figure out how to do?
530
:You figure out how to cut through the
noise and work with people, work with
531
:people maybe you don't like, but be able
to respect other people's perspective
532
:because they're coming from different
geographies, different skill sets.
533
:They're younger than them.
534
:They're older than them.
535
:They're different, everything.
536
:And that is something I think that.
537
:As companies have continued to evolve,
trying to increase that, that perspective
538
:is so important because they're,
they're serving usually a global
539
:audience and, and that aspect of having.
540
:A, a, a, well, you know, a funnel of,
of, of talented people who are used to
541
:that and who can excel in that and often
train other people, uh, that's that
542
:I think is, is, is a priceless thing.
543
:It's hard to measure, but I think in, in
time that that'll, that'll show itself
544
:Mike Gruen: much better.
545
:The adaptability is a key one.
546
:The other one, uh, as you were
talking, I was reminded, um, is, um,
547
:I think there's a big misconception
outside of the military that the
548
:military is a very top down, like.
549
:Organization where everything is like,
you know, the guys at the bottom don't
550
:have a lot of decision making capability.
551
:But the fact of the matter
is, it's not that way at all.
552
:There's the plan, but
like everything like what?
553
:Yes, there's some sort of
battle plan or whatever.
554
:But the fact of the matter is,
it's the guys on the ground.
555
:They're making a lot of those decisions.
556
:And And, and are empowered to do so.
557
:And I think that's another big
misconception outside of the military
558
:or people in the military that they,
you know, that they just follow
559
:orders, but that's not the case at all.
560
:Um, I think that's another one to
this worth dispelling, um, great
561
:teamwork, adaptability, able to
think on their feet, stuff like that.
562
:Steve Chang: Now, you know, Mike,
uh, that's what I was saying earlier
563
:about, you know, the difference of
our military today versus maybe,
564
:you know, what we read about or
the movies we watched in the past.
565
:And yeah, sure.
566
:There's that element of the chain of
command and learning how to follow orders,
567
:but that that's like basic training.
568
:You know, that's the first
few months of your life.
569
:So, you know, cause you are taking
people from across the US, every
570
:demographic, every, you know,
Every different group, right?
571
:Because the military is meant to
reflect the population it serves.
572
:And so, you know, the recruiters are
out there in every community and.
573
:And you bring them all into
training, so you have to figure
574
:out how to turn it, turn them into
a team, get them to work together.
575
:But then, you know, once you get out
there and you're into the force, I
576
:mean, especially if you're overseas
and you're working operations, you talk
577
:about the strategic corporal, right?
578
:It's these young people have
to make these decisions.
579
:And because of the way the world is.
580
:The action of a 18, 19, 20 year
old could have strategic impacts.
581
:And so you have to train them,
you have to trust them and you
582
:have to, you know, enable that.
583
:And, uh, yeah, I can't, I can't say enough
about sort of the quality of the, you
584
:know, the veterans, you know, the, their
abilities, their soft skills, leadership
585
:team, all that, um, you know, and it
just depends on, you know, the other
586
:thing is like veterans aren't monolithic.
587
:Right.
588
:It's, uh, You know, they're, they're
just not one group that they, they
589
:run the entire spectrum of, of
everything, um, you know, in any
590
:dimension you're thinking about.
591
:And so, you know, that, that's, that's
been our approach again, not to just
592
:keep talking about headlight, but.
593
:You know, like I said, I
can't put a mission down.
594
:So like, this is, we're going to figure
this thing out, but, um, you know,
595
:you got to help, uh, each individual.
596
:Right.
597
:And so
598
:we're
599
:Tim Winkler: here to talk about headlamps.
600
:So you can keep talking about headlamp.
601
:I, um, you know, we, we, we run a
tech recruiting company, um, as the
602
:backbone of our business and, you know,
we, we primarily focus on startups.
603
:Uh, and, and I think that's such
a, A unique environment, right?
604
:Because a lot of these skills
that you describe here, it's like,
605
:um, they, they're really, they,
they coincide with what a lot of
606
:startups are looking for, right?
607
:So this, this level of scrappiness,
this ability to kind of, Mike, you
608
:alluded to it, like, um, almost
like being autonomous, right?
609
:Like, you know, it can't be handheld.
610
:You can't be babysat all day.
611
:Like, you know, trust that you'll
be able to go out there and make
612
:decisions and, um, and, and, you
know, Uh, adaptability, right?
613
:Of course, like, you know,
it's kind of ever changing.
614
:It's, it's growing, like, how are you
going to multitask and wear multiple hats?
615
:So, um, I'm curious to know from on
skill bridge on skill bridge side, you
616
:know, on the employer side of things, do
you find trends in the size of company
617
:that, um, you know, has interest in,
you know, participating and, uh, in
618
:hiring up, uh, some of these veterans,
or is it truly across the board or
619
:anything from fortune 500 down to.
620
:You know, scrappy startups.
621
:Steve Chang: Yeah.
622
:So, um, I didn't mention skill bridge
earlier to, um, you know, just quick
623
:plug on that skill bridge is a D.
624
:O.
625
:D.
626
:program allows service members
in the last 6 months to go.
627
:Into a place of future employment and
work there while the government pays.
628
:So they're not unpaid interns.
629
:You know, their, their salary,
their benefits, all that continues.
630
:Um, and it just, it's, it's
a great tool to enable.
631
:And so we, we help
employers, uh, leverage that.
632
:Um, I mean, we've had companies
that, like, like you described,
633
:you know, these defense technology,
dual use, uh, startup community.
634
:Uh, places looking for just, you know,
we need 1 or 2 veterans that, um,
635
:that can help us, um, break into this
market or, you know, be an end user,
636
:uh, subject matter expert, you know.
637
:The amount of technology, by the
way, like that our service members
638
:have in their hands and that they're
trained on a day to day basis.
639
:Like, I'm jealous now because
I'm starting to get dated, right?
640
:Like, there are things that, you know,
guys that in my old units, they have that.
641
:It's just like, man, that would
have been fantastic a few years ago.
642
:So, you know, that the level of technical
acumen is incredibly high and with.
643
:You know, the increase in defense
technology, you know, investment
644
:going on at least, you know, from the
surface, it looks like that's happening.
645
:Um, it's a, it's a great fit because
you have all these, you know, young
646
:people who are hungry with all those
things we talked about, soft skills.
647
:Um, who have the technical acumen and,
uh, you know, are great fits for the,
648
:these small companies to the extent,
you know, a lot of them end up becoming
649
:founders as well to try to solve problems.
650
:Um, at the same time, you know, uh, we,
we've got firms that we're working with
651
:that are much larger publicly traded,
you know, fortune 1, 500, maybe, um.
652
:That just need a workforce, right?
653
:They're trying to create a pipeline.
654
:Maybe they're solving some issues.
655
:So, um, I mean, it's
really available to anyone.
656
:And, uh, we sort of joke that going
back to the individual thing and and.
657
:You know, what we're trying to
do from a technology standpoint,
658
:it's 150, 000 veterans a year.
659
:Let's say they're interested
in like 300, 000 things.
660
:You know, so, like, you know, how
do you how do you sort of direct all
661
:that traffic when, um, you know, each
individual is trying to do their own
662
:thing and and figure their own way out.
663
:So, um, you know, some of them are
absolutely interested in, you know,
664
:working for, you know, This big
corporate job, some of them, uh, we
665
:found a good sweet spot in, uh, sort
of this middle market private equity.
666
:I think that's a great spot for
the soft soft skills because,
667
:uh, these are firms that are.
668
:They're trying to grow, you know,
most of them or some of them, like,
669
:they're, um, they're at a certain size
and they've reached that point where.
670
:They need fresh talent, they need, you
know, people with these leadership skills
671
:that also, you know, have the drive
and the hunger and all that, uh, to
672
:come in and, and help drive new growth.
673
:And so, um, and it's a, it's a spot where
veterans can have an outsize impact.
674
:You know, they get plugged
into, like, the, you know,
675
:the biggest firms out there.
676
:You're just a cog in the wheel.
677
:Right.
678
:And you sort of get consumed by that,
but, you know, that leadership and.
679
:Management ability, I think comes to
the forefront when you're in a smaller
680
:environment, you know, still well
resourced, still, you know, growing
681
:and, you know, not too small, but, um,
you're just not consumed by the machine.
682
:I guess.
683
:Tim Winkler: And Jeremy, so with new
north, you know, you all are pretty
684
:focused on early stage, um, uh, startups,
but, you know, it, it, it seems like
685
:it's a heavy focus in the national
security related, uh, industry, um,
686
:probably a lot of dual use, uh, is,
uh, is, is top of mind right now is
687
:what we're seeing as well, but I'm
curious on your, on your side of things,
688
:you know, um, With maybe any sort of
like advisory or input that goes into
689
:hiring for some of your portfolio.
690
:Have you seen any trends for maybe
defense tech focused, uh, companies
691
:that, that you're working with, you
know, have interest in, in, uh, you
692
:know, some, some, uh, veterans that,
you know, were end users, right.
693
:Of some, of, of some very
similar technologies or products
694
:and have that kind of like.
695
:You know, empathy on, on what the
product does, uh, I'm curious to hear
696
:from, you know, you, you've talked to
a lot of, a lot of these companies.
697
:So have you seen any trends with that?
698
:Jeremy Hitchcock: Yeah.
699
:I mean, you, you see a huge demand
for talent in different ways.
700
:And I think that's, that's something
that, that, that we see and it's
701
:consistent across, uh, the startup
community and they're, they're
702
:actively, you, the ones that are hiring.
703
:So people think about, well,
where do jobs come from?
704
:Who hires?
705
:Well, companies hire people.
706
:And they're more often than
not, the smaller organizations
707
:who are creating employment.
708
:Usually big companies, they, they
have a pretty steady state for, for,
709
:for employment and everybody tries
to match and fill, fill jobs and fill
710
:requirements, uh, in different ways.
711
:And so we've seen some of our,
our startups, they, uh, they're,
712
:they're super excited about the skill
bridge and, and fellowships, uh, a
713
:company like headlamp can provide.
714
:We have some who are like, no, no, no.
715
:I have a bunch of service
people, former service.
716
:People, I'm a former serviceman or woman
myself, I need to diversify my workforce.
717
:I don't need to double
down in this, this area.
718
:Uh, the, the greater question
on, on this dual use aspect,
719
:uh, is definitely very topical.
720
:I mean, there's, we, we joked that
there's a little bit of tourism going
721
:on because it is the new hotness, but
it's, I think a recognition that a
722
:lot of really interesting innovation
comes from these deep tech teams and.
723
:Love it or hate it.
724
:Government is usually one of the
organizations that can take these long
725
:term bets, whether it's space, whether
it's internet, uh, whether it's, it's,
726
:it's some, some themes and biotechnical,
uh, studies, uh, you know, think
727
:about where vaccines have come from.
728
:It's usually been these long term
programs that have been invested in
729
:for years and years and years and years
and years, and then there's a bunch of
730
:smart people who come out and they say,
you know what, we're going to build a
731
:company around this particular idea.
732
:We're going to scale it.
733
:We're going to get a bunch
of venture money, and then
734
:we're going to go, go public.
735
:We're going to get acquired.
736
:We're going to create a bunch of, a bunch
of value, and then we're going to go
737
:rinse, repeat and go do it, do it again.
738
:And that I think is a pattern
that we're excited about
739
:because there is a return to.
740
:This hard tech environment, not to
say that there isn't more software
741
:stuff that we can do of information
technology, just transforming things.
742
:That was an era I grew up in, but
now it's a lot more lab based.
743
:It's a, it's much more hands on.
744
:It's software talking to robotic things.
745
:It's software talking to biologic
things and everything in the middle.
746
:So people who understand how to use
all of that technology, understand
747
:how to embed that into, into
business and to integrate value.
748
:Those are the people that
are going to do well.
749
:And, and that's, that's, that's where
we, again, going back to the theme on
750
:flexible team based oriented people who,
okay, you're a mechanical trained person,
751
:or you're a biology trained person,
or you're a software trained person.
752
:Cool.
753
:Let's go, let's go work together.
754
:Go make this thing happen and,
uh, and see where it goes.
755
:Yeah, it's, it's
756
:Tim Winkler: really interesting.
757
:We're actually, you know, looking to,
uh, have a conversation with, with a
758
:couple of folks that are dissecting,
you know, a lot of the, the role of
759
:like product manager is an interesting
role, um, because it really can come
760
:from so many different backgrounds, but.
761
:You know, within defense tech, you know,
this idea that, you know, a lot of folks
762
:say maybe, maybe there's like, Oh, we got
to have that Silicon Valley background.
763
:I mean, you know, it must've
come from, it was like a Fang
764
:background, but it's really the
opposite of what you're looking for.
765
:You're looking for somebody who's,
who's been in the trenches, somebody
766
:who's been on the front lines and can
truly attest to, to, you know, that
767
:usability of, of a, of a product, if
that's what you're referring to, like
768
:a warfighter type of product, but.
769
:I think it's, it's, it's just something
that maybe is, you know, it's, it's
770
:misconstrued with what has always been
like the norm or, you know, what you
771
:associate with great, great talent being
out, you know, in Silicon Valley and not
772
:to downplay, there's definitely great
talent there, but, um, thinking more
773
:about the use case of what, what is the
product doing and then transitioning
774
:that from like folks that are really
mission oriented or operationally
775
:focused or thing, or these themes that
come up when you're talking about.
776
:You know, uh, a tech or a product
being in the hands of a war fighter,
777
:you know, so it's very, very different
than, than, you know, maybe this little
778
:widget thing that's on an app that,
you know, somebody, somebody else's,
779
:Jeremy Hitchcock: but just to push on
that, you know, people think warfire
780
:military, like we're, we're building stuff
to, to like Do kinetic things, things
781
:that go boom and that, yeah, that's,
that's a, that's a very narrow part
782
:of the types of things that are there.
783
:It's, it's logistic systems.
784
:It's, um, uh, I mean, you, do you think
about all the, the service men and
785
:women, they eat a lot, so like there's
food stuff, there's nutrition, uh,
786
:There's, there's tons of technology.
787
:So a lot of people kind of get, get,
I think themselves into like this box
788
:where they say, you know what, I'm
just thinking about the kinetic stuff.
789
:And then this is where that,
again, like Steve Case, Rives of
790
:the Rests, uh, grew up outside of
Boston doing, doing tech stuff.
791
:So I was very cognizant that
cool stuff can happen elsewhere.
792
:It doesn't just happen in like
Silicon Valley or Silicon.
793
:Whatever, even though Silicon there's,
there's a moniker for Silicon, New
794
:Hampshire, something, I don't know
what it is, but, uh, Silicon Millyard,
795
:but you, you have literally a, a
country of, of, of innovators and
796
:people who build stuff and make things.
797
:And what, what's also interesting is that.
798
:The military was used by, by
the U S government to export
799
:a lot of our expertise.
800
:So a number of airports, for example,
around the world were constructed by
801
:the military, you know, army corps
of engineers for as an example.
802
:And so you go, go to Iceland, guess what?
803
:You're landing on either a British.
804
:Manufactured made runway or an
American one, depending upon which,
805
:which airport you're going to.
806
:So like, those are the types
of things that are really
807
:fascinating to think about.
808
:And in the global nature of, of, of how
we work, that I think is interesting.
809
:And the last thing I want to get to is
like, everybody thinks, Oh, you need to
810
:have like this fame background, whatever.
811
:We literally have one of our
portfolio companies gets out.
812
:Wants to start a company in, in
aviation safety says, I'm not
813
:worthy to go start a company.
814
:I know what I want to do.
815
:I know what I want to build.
816
:I know the product.
817
:I know how to do it.
818
:So he says, I'm, I need to go,
go get an MBA from fancy school.
819
:And then I need to go work
at one of those fangs.
820
:And then I can start a company.
821
:And I think the advice that, that
the people like Steve and myself
822
:would have is like, no, no, no.
823
:Today, go, go start today because
you, you probably can figure it out.
824
:And when you look at the backgrounds of,
of, of people who have started things,
825
:they, they point to their experiences.
826
:And sometimes the training or the
school or the whatever is that, or
827
:the company they work for is that,
but a lot of times it's, Hey, I met
828
:this other person and we decided that
we want to go tackle this problem.
829
:We wanted to solve it.
830
:We were on this mission together and
let's go, let's go figure it out.
831
:And those are the best
832
:Mike Gruen: stories.
833
:And those are the best founders.
834
:Yeah.
835
:I mean, we've had a number of people
on from fangs who've gone off to
836
:start companies and things like that.
837
:I think what's interesting is,
um, your experience at that point,
838
:they've already made it the big fangs.
839
:They're, they're there.
840
:They have all of these things, all
these processes that are really
841
:designed around being who they are.
842
:These giant things that don't necessarily,
if you weren't there in the early
843
:days, you don't, you know, you're
not actually getting that benefit
844
:that you think you're going to get.
845
:And I totally agree.
846
:I think the.
847
:The experience you're, uh, you know, a
lot of them was, yeah, then we went and
848
:started our company and we were amazed
at all of the things we didn't have that
849
:we were just spoiled when we, when we
support teams galore, right, right, right.
850
:Like, I had, oh, I had a platform team
that was helping all the engineers.
851
:Like, I didn't like, this is all
stuff that we had to like, figure out.
852
:And it's like, yeah, it's almost
counterproductive because then you
853
:start building things like, oh,
well, we had this at such and such.
854
:So we should start working on that.
855
:And it's like, no, no, no,
that's just a distraction.
856
:Figure out how to get
to mission, how to get.
857
:Your product, get to
value, so on and so forth.
858
:And so, um, I do think that I tend to
agree the whole, like, go work at some
859
:large company, it's got some benefits.
860
:I'm not going to dismiss that, but at the
same time, don't let that be your barrier.
861
:If you have a good idea, now's the time.
862
:No, I mean, go ahead.
863
:Steve Chang: Yeah.
864
:Tim Winkler: I was just going to
say, Steve, um, you know, you want
865
:to put a bow on it before we, we
transitioned to the final segment.
866
:Some, uh, some final words from you.
867
:Steve Chang: Yeah, I mean, we
hit a lot of great things there.
868
:I mean, I was just going to keep
riffing on that last point, which is.
869
:Um, from a founder's perspective, you
know, I, like I went, um, I, I did
870
:an MBA at Wharton as I was leaving
the military and, you know, great
871
:education and there's a lot of skills
in there that'll be useful to me.
872
:But, you know, the things that are
useful to me right now as a founder,
873
:you know, getting from like negative
three to zero, let alone zero to one.
874
:Right.
875
:Um, you know, Jeremy met me at
like negative five, but, um,
876
:so, but yeah, it's, you know, I think.
877
:I think there are a lot of lessons
learned, um, in the military, a lot of
878
:frameworks, a lot of, you know, different
problems that people had to solve that,
879
:uh, we draw from and, you know, just
trying to amplify that story, right?
880
:You know, they're every single veterans
sort of got that, um, unique experience
881
:that they, they drew from that they had.
882
:Um, and, you know, this big machine
is, is printing a lot of great quality.
883
:Um, and then they, they put them out
in the real world and they get a lot
884
:of great experience that, you know, um,
offers unique value to a lot of places.
885
:And so, you know, we're,
our mission is like all day.
886
:What I do is just talk to employers
about how to, how to tap into
887
:that, how to, you know, leverage
it and get the most out of it.
888
:So.
889
:Um, you know, I appreciate the chance
to sort of just talk about, you
890
:know, we, we love veterans, you know,
obviously, you know, I'm, I'm one
891
:of them, but, you know, it's, it's
gotta be more than just, uh, we hard
892
:veterans on your website kind of thing.
893
:This is a, this is a way to win.
894
:And so.
895
:Tim Winkler: Yeah, well, appreciate
all the work you're doing for it.
896
:And, you know, as a, as a fellow
recruiter, God bless you because it is
897
:not easy dealing with people all day.
898
:Um, and, uh, you know, it's,
it's, it's really, you know, I,
899
:I could talk with you for hours.
900
:I remember on our discovery calls,
it's really fascinated about, you know,
901
:military recruiting in general and,
you know, the trends of it, right.
902
:Because, you know, how is the military
perceived and how that changes as the
903
:global climate's kind of like in a.
904
:You know, a whirlwind right now, you
know, there's a lot of things that feel
905
:like they're in disarray, you know, is
that, how's that impacting recruiting,
906
:you know, is it, are people shying away
or are they, you know, feeling really,
907
:you know, patriotic about it, you know,
it's, it's a, it's a fascinating space.
908
:And so taking all of that
experience and how you.
909
:Transform that into, uh, you
know, corporate recruiting is, uh,
910
:just, just a really interesting
use case, in my opinion.
911
:So we'll have to have a, we'll have to
have a, a virtual drink for that one.
912
:We'll do a virtual drink
and talk more about it.
913
:Um, with.
914
:Go ahead.
915
:Go ahead, Steve.
916
:With breakfast.
917
:Yeah.
918
:Sorry.
919
:Jeremy, you can bring the pancakes
and the syrup and we'll, we'll
920
:still, yeah, we'll still do it.
921
:There is a
922
:Mike Gruen: maple syrup bourbon out there.
923
:Tim Winkler: It's true.
924
:It sounds delicious.
925
:If it's from New
926
:Mike Gruen: Hampshire.
927
:It is
928
:Tim Winkler: delicious.
929
:Um, awesome.
930
:Well, that was a good discussion
and I'm sure there's, you know, a
931
:lot of followups that we can, that
we can have on the topic, but I do
932
:want to, Wrap it up and, and kind of
transition us into our final segment.
933
:Um, the, uh, five second scramble.
934
:So a couple of quick fun, you know,
rapid fire Q and a questions here.
935
:Uh, Mike, you're gonna lead it off
to, uh, uh, to Jeremy and then I'll,
936
:I'll close it out, uh, with Steve.
937
:Sounds
938
:Mike Gruen: good.
939
:All right.
940
:Uh, you ready, Jeremy?
941
:I'm ready.
942
:Let's go.
943
:All right.
944
:All right.
945
:Uh, what's your favorite stage
startup to invest in early stage?
946
:Uh, any particular reason just quick.
947
:Oh, cause they can go anywhere.
948
:You can't predict how
they're going to end.
949
:Awesome.
950
:Uh, what's the biggest challenge facing
startup founders, uh, throughout for
951
:the rest of the year through 2024,
952
:Jeremy Hitchcock: how fast to go,
uh, go step on the pedal, spend
953
:a lot or spend a little bit.
954
:That's, that's tough.
955
:Mike Gruen: Uh, what's your
favorite part about the culture
956
:at North, uh, new North ventures?
957
:Jeremy Hitchcock: Uh, a lot of
things we talked about, team based,
958
:a lot of different skills, younger,
older, different perspectives,
959
:constant intellectual challenge.
960
:Mike Gruen: What's the best piece
of advice you've ever been given?
961
:Jeremy Hitchcock: Oh man, uh, invest in
your team and let your team support you.
962
:Like it's, it's
963
:Mike Gruen: virtuous circle.
964
:Nice.
965
:Uh, if you could have a one
hour mentor session with any
966
:tech giant, who would it be?
967
:Jeremy Hitchcock: Man,
that one's a tough one.
968
:Uh, I think of composite sketches so much.
969
:Um, and there's obviously
the more material people.
970
:Uh, of, of like your Steve jobs
is in the like, but I'm, I'm, you
971
:know, the Jim Collins and the,
and the DHH is, uh, of the world.
972
:I don't know.
973
:I'd, I'd have, I'd want five
minute, like micro set, micro
974
:segments with a bunch of people.
975
:That's awesome.
976
:Mike Gruen: Um, I like that
you use the word mercurial.
977
:Uh, I think it's accurate for them.
978
:Yeah, yeah, definitely.
979
:Uh, what was your childhood dream job?
980
:A chemist.
981
:Awesome.
982
:Uh, I understand you
have a pilot's license.
983
:I do.
984
:What's your favorite airplane to fly?
985
:Jeremy Hitchcock: Uh, I mean, the one that
you're flying in, they're all different.
986
:They all have trade offs.
987
:I love, I love seaplane flying, but
it's, it's, unless it's, uh, unless
988
:you're going for permission of fun.
989
:Which is perfectly great.
990
:Uh, it's, they're not as practical
as they could, as other planes are.
991
:Tim Winkler: You ever done
a, you know, the barrel roll.
992
:Is that, is that a thing?
993
:Uh, that's a thing.
994
:Yeah.
995
:Jeremy Hitchcock: I'm
familiar with some aerobatics
996
:on purpose.
997
:Favorite airplane I've ever been
in was a, was a P 51 Mustang.
998
:That
999
:Mike Gruen: was cool.
:
00:50:08,820 --> 00:50:09,330
Wow.
:
00:50:09,360 --> 00:50:10,000
That's pretty cool.
:
00:50:10,120 --> 00:50:10,420
That's pretty sick.
:
00:50:11,330 --> 00:50:13,980
Uh, what's something you hate
to do, but are really good at
:
00:50:15,770 --> 00:50:16,800
Jeremy Hitchcock: spreadsheets?
:
00:50:16,900 --> 00:50:20,460
I mean, the math, the math
runs a lot of business and, and
:
00:50:20,460 --> 00:50:22,229
you gotta, you gotta represent
:
00:50:23,260 --> 00:50:23,600
Mike Gruen: ice.
:
00:50:23,600 --> 00:50:25,680
That's a solid answer.
:
00:50:26,139 --> 00:50:28,760
Uh, what's a charity or
corporate philanthropy?
:
00:50:30,215 --> 00:50:32,524
Uh,
:
00:50:33,385 --> 00:50:34,855
Jeremy Hitchcock: there's so
many, I mean, people that are
:
00:50:34,855 --> 00:50:36,405
doing, uh, workforce stuff.
:
00:50:36,405 --> 00:50:39,735
So educations are all, uh, five, one
C threes are all not for profits.
:
00:50:39,995 --> 00:50:45,464
Um, third option foundation is, is
a, is a, is a one that we, uh, we
:
00:50:45,464 --> 00:50:47,864
support and care for on our foundation.
:
00:50:47,864 --> 00:50:49,784
I mean, there's, there's a
bunch of, a bunch of good stuff.
:
00:50:51,674 --> 00:50:51,935
Mike Gruen: All right.
:
00:50:51,935 --> 00:50:52,375
Last one.
:
00:50:52,745 --> 00:50:56,105
If you could instantly become an expert
in something, what it would it be?
:
00:50:57,115 --> 00:50:58,115
So this year
:
00:50:58,175 --> 00:51:01,604
Jeremy Hitchcock: I am working
on getting into welding.
:
00:51:02,110 --> 00:51:05,910
And man, that is a
humbling, humbling activity.
:
00:51:05,910 --> 00:51:11,319
I mean, I, you know, five, 10 hours
in and like, Whoa, it's, it's, it's
:
00:51:11,319 --> 00:51:13,960
pretty impressive with the, with like
the stuff on YouTube where you're
:
00:51:13,960 --> 00:51:15,639
watching like, man, that looks good.
:
00:51:15,920 --> 00:51:17,110
And hopefully we'll get there someday.
:
00:51:17,210 --> 00:51:18,119
What are you working on?
:
00:51:18,120 --> 00:51:20,260
You got a little, little
piece you're working on?
:
00:51:20,719 --> 00:51:23,960
Yeah, I made a ship, a
little artistic ship.
:
00:51:23,990 --> 00:51:25,790
I'm going to make a fish tank for my kids.
:
00:51:26,430 --> 00:51:30,340
Uh, because my, my oldest and
middle there, uh, uh, son and
:
00:51:30,340 --> 00:51:32,960
daughter, they're, they're, they're
picking up some welding stuff too.
:
00:51:32,960 --> 00:51:34,269
So we're doing a fish tank first.
:
00:51:34,269 --> 00:51:37,260
And then I think the middle of the
daughter loves different mediums.
:
00:51:37,270 --> 00:51:39,110
So she's going to go,
she's going to be off, off
:
00:51:39,110 --> 00:51:39,630
Mike Gruen: on a tear.
:
00:51:39,990 --> 00:51:41,030
Oh, that's awesome.
:
00:51:42,610 --> 00:51:45,430
Welding is going to be a good skill
to have in the zombie apocalypse.
:
00:51:45,430 --> 00:51:46,050
So, uh,
:
00:51:48,155 --> 00:51:48,285
Tim Winkler: I'm
:
00:51:48,285 --> 00:51:50,605
Jeremy Hitchcock: going to have
electronics flying and welding.
:
00:51:52,365 --> 00:51:54,545
Tim Winkler: Yeah, I'm going to
bunker down with you, Jeremy.
:
00:51:54,715 --> 00:51:55,745
It sounds like you got it.
:
00:51:56,015 --> 00:51:57,085
You got a game plan.
:
00:51:58,044 --> 00:51:59,295
Uh, good stuff.
:
00:51:59,325 --> 00:51:59,704
All right.
:
00:51:59,705 --> 00:52:01,184
Let's, uh, let's close it out.
:
00:52:01,195 --> 00:52:02,014
Steve, are you ready?
:
00:52:02,745 --> 00:52:03,914
Uh, I think so.
:
00:52:03,965 --> 00:52:04,605
Let's go for it.
:
00:52:05,405 --> 00:52:05,715
All right.
:
00:52:05,775 --> 00:52:08,934
Uh, explain headlamp to me
as if I were a five year old.
:
00:52:10,264 --> 00:52:10,674
Steve Chang: We help
:
00:52:10,724 --> 00:52:11,214
Tim Winkler: veterans
:
00:52:11,214 --> 00:52:11,474
Steve Chang: find
:
00:52:11,474 --> 00:52:11,824
Tim Winkler: jobs.
:
00:52:13,785 --> 00:52:16,765
That's simply put, um, what's
your favorite part about being
:
00:52:16,765 --> 00:52:18,905
a founder of your own company?
:
00:52:19,935 --> 00:52:23,774
Steve Chang: Oh, I mean, uh, yeah,
five seconds is not enough time, but,
:
00:52:23,815 --> 00:52:29,385
um, problem solving, you know, like
just being the ability to just be so
:
00:52:29,385 --> 00:52:33,625
mission focused, you know, and, and, you
know, choosing the problem and choosing
:
00:52:33,625 --> 00:52:34,604
the way you're going to solve it.
:
00:52:34,604 --> 00:52:36,945
Like that's just, that's just gold for me.
:
00:52:37,005 --> 00:52:38,125
That's it's great feeling.
:
00:52:39,575 --> 00:52:41,815
Describe the culture at headlamp.
:
00:52:43,215 --> 00:52:49,445
Headlamp is man, uh, you know, I,
I'm, I'm, I'm trained by some great
:
00:52:49,465 --> 00:52:51,475
leaders, uh, from special operations.
:
00:52:51,475 --> 00:52:55,484
And so we're, you know, we've got
a culture of, um, accountability.
:
00:52:55,485 --> 00:52:58,885
We've got a culture of, you know,
decentralized till, till I feel
:
00:52:58,885 --> 00:53:03,715
uncomfortable, um, empowerment, you know,
it's all about, uh, you know, trusting
:
00:53:03,715 --> 00:53:05,425
your teammates and, and empowering them.
:
00:53:05,535 --> 00:53:05,815
So.
:
00:53:06,420 --> 00:53:06,930
That's where we're at.
:
00:53:08,290 --> 00:53:10,250
Tim Winkler: What can folks
be most excited about with
:
00:53:10,250 --> 00:53:12,110
Headlamp in the next 12 months?
:
00:53:13,230 --> 00:53:14,220
Steve Chang: Just massive growth.
:
00:53:14,320 --> 00:53:17,790
I mean, we're, we're, we're taking
off, um, you know, providing
:
00:53:17,790 --> 00:53:19,709
all sorts of, uh, opportunities.
:
00:53:19,709 --> 00:53:22,939
You know, there'll be some technology
that'll improve things for, you know,
:
00:53:23,270 --> 00:53:27,160
different interfaces, but, um, just
the number of opportunities and the
:
00:53:27,160 --> 00:53:28,500
great stories we'll be creating.
:
00:53:30,160 --> 00:53:32,910
Tim Winkler: What's one of the greatest
traits that the military built in
:
00:53:32,910 --> 00:53:35,200
you transitioning into civilian life?
:
00:53:36,740 --> 00:53:40,369
Steve Chang: Uh, yeah, for me, you
know, I, this might say something
:
00:53:40,380 --> 00:53:43,540
about my career, but resilience,
like learning how to fail and just
:
00:53:44,960 --> 00:53:46,429
keep on going and pick yourself up.
:
00:53:46,490 --> 00:53:46,800
So,
:
00:53:48,060 --> 00:53:52,630
Tim Winkler: Well said, uh, who is a
mentor in your life that has greatly
:
00:53:52,700 --> 00:53:54,550
influenced your professional career?
:
00:53:56,250 --> 00:53:59,900
Steve Chang: Uh, yeah, I mean, I,
I talked about some of the leaders.
:
00:53:59,900 --> 00:54:06,630
I mean, um, You know, Brian
Fenton, who's, uh, you know,
:
00:54:06,630 --> 00:54:08,830
he's the general at, uh, at U.
:
00:54:08,830 --> 00:54:08,910
S.
:
00:54:08,910 --> 00:54:10,220
Special Operations Command.
:
00:54:10,270 --> 00:54:14,200
Yeah, he's the mentor to so many
folks, but, um, I probably learned
:
00:54:14,200 --> 00:54:17,039
the most, but I spent most of
my professional life with them.
:
00:54:17,039 --> 00:54:19,579
So learn quite a bit from guys like him.
:
00:54:19,819 --> 00:54:20,730
So it's been great.
:
00:54:20,770 --> 00:54:20,930
Very
:
00:54:20,930 --> 00:54:21,240
Tim Winkler: cool.
:
00:54:22,240 --> 00:54:26,180
What is a, an app on your phone
that you can't live without?
:
00:54:27,460 --> 00:54:30,370
Steve Chang: Uh, the premier
league fantasy, uh, app.
:
00:54:30,480 --> 00:54:35,349
I mean, I'm on there probably more
than anything else, you know, to
:
00:54:35,349 --> 00:54:37,249
include, uh, email and work stuff.
:
00:54:37,250 --> 00:54:40,610
Now, I mean, yeah, that,
that's, that's my, my fun time.
:
00:54:42,719 --> 00:54:42,979
What
:
00:54:42,990 --> 00:54:45,800
Tim Winkler: is the most adventurous
thing that you've ever done?
:
00:54:47,100 --> 00:54:48,330
Steve Chang: Most adventurous thing.
:
00:54:48,330 --> 00:54:52,650
I mean, I like I've done all sorts
of stuff sometimes out of my will.
:
00:54:52,710 --> 00:54:59,980
Um, man, I just love exploring,
you know, um, just not knowing what
:
00:55:00,059 --> 00:55:02,830
where we're headed and where we're
going and not being prepared for it.
:
00:55:02,870 --> 00:55:04,849
You know, just just
figure it out as you go.
:
00:55:04,849 --> 00:55:06,929
So, like, that's I guess that's me.
:
00:55:08,050 --> 00:55:09,249
Have you ever flown with Jeremy?
:
00:55:10,500 --> 00:55:13,910
I have, yeah, you know,
I'm free fall qualified.
:
00:55:13,910 --> 00:55:14,810
So I felt pretty safe.
:
00:55:14,810 --> 00:55:17,959
Tim Winkler: That's
:
00:55:17,960 --> 00:55:18,260
Steve Chang: good to hear.
:
00:55:18,300 --> 00:55:19,015
That was the comfort
:
00:55:19,015 --> 00:55:20,180
Jeremy Hitchcock: level that you had.
:
00:55:20,180 --> 00:55:22,025
Love it.
:
00:55:22,025 --> 00:55:22,947
Tim Winkler: So
:
00:55:22,947 --> 00:55:23,869
Jeremy Hitchcock: fun.
:
00:55:23,870 --> 00:55:25,049
I was up there, you know, I
:
00:55:25,049 --> 00:55:26,480
Tim Winkler: kept it level.
:
00:55:27,460 --> 00:55:28,040
That's great.
:
00:55:28,665 --> 00:55:30,855
What, what is a charity or a
:
00:55:30,855 --> 00:55:32,855
Steve Chang: corporate philanthropy
that's near and dear to you?
:
00:55:33,765 --> 00:55:37,495
Uh, I mean, uh, honor foundation, Jeremy
mentioned that great organization doing
:
00:55:37,495 --> 00:55:41,124
great things for a lot of people in my
old community, uh, you know, serving
:
00:55:41,124 --> 00:55:45,855
special operations, uh, uh, commit
foundations, you know, is another
:
00:55:45,855 --> 00:55:49,295
one out there that, um, you know,
serves the people that I served with.
:
00:55:49,295 --> 00:55:51,594
And so, yeah, always near and dear.
:
00:55:53,105 --> 00:55:57,455
What was your dream
job as a kid dream job?
:
00:55:57,455 --> 00:56:00,965
I mean, actually, there
was a fighter pilot.
:
00:56:01,035 --> 00:56:01,825
I hate to say it.
:
00:56:01,875 --> 00:56:04,315
You know, I wanted to be a
fighter pilot at 1 point.
:
00:56:04,535 --> 00:56:09,125
Uh, yeah, I had a fascination
with model airplanes and, you
:
00:56:09,125 --> 00:56:10,134
know, all that when I was younger.
:
00:56:10,134 --> 00:56:13,955
And then then I wanted to be a physicist
and I did that for a little bit.
:
00:56:13,995 --> 00:56:15,455
Yeah, that's not quite when I was a kid.
:
00:56:15,455 --> 00:56:17,425
I was, you know, going into college, but.
:
00:56:18,000 --> 00:56:19,610
Who knows how things will turn out.
:
00:56:21,470 --> 00:56:21,720
Tim Winkler: All right.
:
00:56:21,720 --> 00:56:23,870
We're going to close
it on a high note here.
:
00:56:23,870 --> 00:56:27,120
What is the worst fashion trend
that you've ever followed?
:
00:56:30,120 --> 00:56:31,490
Steve Chang: Rolling your jeans.
:
00:56:31,630 --> 00:56:33,189
That was like going way back.
:
00:56:33,189 --> 00:56:35,610
That's just like ridiculous,
but we all did it.
:
00:56:36,950 --> 00:56:39,329
It may be, yeah, like it might've made it.
:
00:56:39,459 --> 00:56:39,929
Yeah.
:
00:56:39,969 --> 00:56:40,844
I mean, that's just.
:
00:56:41,755 --> 00:56:42,385
Tim Winkler: Did they call?
:
00:56:42,385 --> 00:56:44,365
Did they call that pegging your jeans?
:
00:56:44,665 --> 00:56:47,930
Is that like when you rolled up it
was like a special way to hold it?
:
00:56:48,175 --> 00:56:48,445
Steve Chang: Yeah.
:
00:56:48,445 --> 00:56:49,225
You had to do it.
:
00:56:49,315 --> 00:56:49,555
Mike Gruen: Yeah.
:
00:56:49,885 --> 00:56:52,735
That might have been the name for it,
but yeah, I don't know that I knew that
:
00:56:52,735 --> 00:56:54,175
at the time that I was doing it either.
:
00:56:54,445 --> 00:56:54,775
Yes.
:
00:56:59,000 --> 00:56:59,810
Tim Winkler: They're all good stuff.
:
00:57:01,270 --> 00:57:02,380
Uh, all right.
:
00:57:02,420 --> 00:57:06,420
Uh, successful, uh, round
of, uh, Q and a thanks guys.
:
00:57:06,420 --> 00:57:09,930
It's, uh, it's been a pleasure having
you all share your, your journey and
:
00:57:09,930 --> 00:57:13,379
your experiences with us and, you
know, fighting for a good cause here
:
00:57:13,380 --> 00:57:15,050
with the, with veterans transitioning.
:
00:57:15,080 --> 00:57:16,840
So thanks for all that you do.
:
00:57:16,840 --> 00:57:18,570
And thanks for joining us on the pod.
:
00:57:19,600 --> 00:57:19,890
Great.
:
00:57:19,910 --> 00:57:20,530
Thanks so much.