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Valor in the Workforce: Unlocking Veteran Talent with Headlamp | The Pair Program Ep45
Episode 4528th May 2024 • The Pair Program • hatch I.T.
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Valor in the Workforce: Unlocking Veteran Talent with Headlamp | The Pair Program Ep45

Join us for an inspiring episode as we shine a spotlight on the crucial role of veterans in the workforce and the innovative solutions driving their successful transition into civilian life. Our guests, Steve Chang, founder of Headlamp, and Jeremy Hitchcock, co-founder of a venture firm backing Headlamp, share their insights and experiences in leveraging veteran talent to solve pressing challenges in the tech industry and beyond.

From Steve's personal journey as a former army recruiter turned startup founder to Jeremy's commitment to supporting Headlamp's mission, this episode explores the untapped potential of veterans and the imperative of optimizing their skillsets for the benefit of both businesses and national security.

Discover how Headlamp's cutting-edge technology is accelerating veteran transition and fostering partnerships with companies eager to harness the unique capabilities of this valuable talent pool. Whether you're passionate about veteran empowerment or interested in the impact of mission-driven startups, this episode offers valuable insights into the intersection of talent, innovation, and social impact.

About Steve Chang. A distinguished former special forces officer and the founder of Headlamp. Steve’s team at Headlamp is on a mission to rebuild the backbone of American business, with veterans.

About Jeremy Hitchcock. Jeremy Hitchcock is a co-founder/partner of New North Ventures, an early stage venture fund investing at the intersection of national security and innovation. He was previously a co-founder of Dyn, an Internet infrastructure company acquired by Oracle and Minim, and IoT cybersecurity company.

Sign-Up for the Weekly hatchpad Newsletter: https://www.myhatchpad.com/newsletter/

Transcripts

Tim Winkler:

Welcome to The Pair Program from hatchpad, the podcast that gives you

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a front row seat to candid conversations

with tech leaders from the startup world.

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I'm your host, Tim Winkler, the

creator of hatchpad, and I'm

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your other host, Mike Gruen.

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Join us each episode as we bring

together two guests to dissect topics

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at the intersection of technology,

startups and career growth.

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Hi everyone.

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Welcome back to The Pair Program.

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Uh, Tim Winkler here alongside Mike Gruen.

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So Mike, I was going to ask you this

past weekend, we took Alice to, uh,

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to a Caps game, um, and we, we had

taken her previously when she was like

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three months and we had like the whole

like headphone set, uh, have you taken

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your kids to like sporting events

or concerts when they were younger?

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Did you, did you do that?

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I was always curious cause I was

doing some research on this of

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like, well, what's the decibels?

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Uh, what's the safe zone for kids?

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Uh, To go without the earmuffs.

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Mike Gruen: So we did.

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And my oldest actually, when he was,

uh, it's funny that you asked that

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because I still have the headsets.

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I use them for when

I'm using the chainsaw.

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Uh, cause we ended up

having to get bigger pairs.

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Um, uh, cause my oldest was actually

really sensitive to noise, like

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all the way through, uh, like first

grade or I guess, kindergarten.

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Um, and so, um, like fire

alarms, all kinds of things.

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So, yeah, we, we, anytime we were going

into like a loud venue, definitely

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use them, um, with the older one,

probably more lax with the younger

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one, because that's just how that goes.

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Tim Winkler: That's right.

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Mike Gruen: Uh, so my younger one's

going to have, you know, uh, ringing

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in his ears and all the rest of it.

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Tim Winkler: We actually forgot them.

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We're, we're a gunner brand.

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We forgot them.

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She's 15 months, but, uh, we,

we were just, as soon as we got

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in, just kind of looking around.

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It's like, oh, okay.

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There's a ton of little babies here.

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So we weren't

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Mike Gruen: public shaming.

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Yeah.

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Yeah.

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I would say cap center, like for a

caps game, it's super loud there.

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It does get loud.

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Yeah.

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Yeah.

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Uh, There's even reports that they

pipe, uh, the, uh, crowd noise

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back in over the PA to make it

even louder, um, which is, uh,

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Tim Winkler: sounds like a, sounds like

a New York, uh, Rangers, uh, I mean, the

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Mike Gruen: Rangers,

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Tim Winkler: no, no, the Rangers

do it to every, every, every,

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they're not supposed to, but

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Mike Gruen: long

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Tim Winkler: and short, it was loud

caps one and Ovi had two goals.

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So it was a good, it was

a good, uh, good outing.

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Um, cool.

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All right, let's, uh, let's just jump

into the episode we've got for today.

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So we're going to be focusing on a

conversation that sits kind of at this

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intersection of talents, recruiting and

veterans, um, specifically discussing

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the special skills that veterans bring

to tech and the emerging roles for them.

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And the industry, um, you know,

veterans play a critical role in

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tech sectors that are crucial,

obviously to like national security.

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So areas like cybersecurity and energy.

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Um, we'll hear firsthand from a former

army recruiter turned startup founder,

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uh, of a company on a mission that is

designed to help veterans transition to

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the civilian world, um, as well, uh, uh,

the co founder of a venture firm that's

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backing this really interesting startup.

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So.

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Our first guest is Steve Chang.

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Steve's the distinguished

former special forces officer

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and the founder of headlamp.

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Uh, and joining Steve is Jeremy Hitchcock.

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Jeremy's a trailblazer, former

tech entrepreneur as well.

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Uh, multiple, uh, co founder

of, of multiple startups.

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Uh, and he's currently the co

founder of new North ventures.

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Um, thank you both for joining

us on the podcast today, guys.

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Steve Chang: Yeah.

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Tim Winkler: Thanks for having us.

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Thanks.

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Absolutely.

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Uh, all right.

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Now, uh, before we do dive into the

discussion, we are going to kick

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things off with our pair me up segment.

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Like you go ahead and lead

us off by what you got today.

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Mike Gruen: So we're going back to food.

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Um, I thought about this a lot.

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Um, it's going to be bananas

and maple syrup, but hold on.

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It's not like I just drown maple syrup on

bananas or drown bananas and maple syrup.

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I like pancakes with bananas

and I also like French toast.

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With bananas.

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And then I realized it's really just

the, it's the, they're just maple syrup

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deliveries, factories, uh, systems.

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So it's really the bananas and the maple

syrup that are, that are the key to that.

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Uh, so that's my pairing.

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Um, it's been a while

since I've done foods.

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I figured I'd go back.

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Back to that.

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Well, who's welcome here

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Tim Winkler: to try that out with, uh,

so Alice, she's obsessed with bananas.

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So we're all about trying,

uh, you know, anything.

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And I think our last guest had

the, the bananas in the, um,

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was it the marshmallow fluff?

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Mike Gruen: No, he was doing peanut

butter and marshmallow fluff, but, um,

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I will say the, uh, my mom, when we

made, when she made banana pancakes,

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the bananas were sliced into the batter.

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Like it was cooked.

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The bananas were cooked into the pancakes.

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I much prefer that to the, put

the bananas on top at the end.

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Then it's just now you're just

having fruit on top of your pancakes.

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I like it actually in the pancake.

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There you go.

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Good, good Intel.

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Tim Winkler: Cool.

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Yeah, I dig.

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I dig that.

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Uh, I'm going to actually go

with the food parent as well.

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Um, so something that, um, We had a

couple of years ago, uh, at a breakfast

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spot out in Chattanooga, Tennessee.

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I've been a fan of it ever since.

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Um, it's kind of become a little bit

of a staple in our household, but it's

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this combination of an egg and cheese

sandwich and strawberry preserves.

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Um, so it's this combination

of like the sweet.

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With the preserves and then the savory

with the egg and cheese and you throw it

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on an English muffin and treat yourself.

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If you haven't tried that, just,

uh, it's a pretty good combo.

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We recommend like a Vermont cheddar too,

if you're going for a nice cheese on top

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of the egg, but, uh, Uh, give it a shot,

add the jelly, add the, add the preserves

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and, um, it's a, it's a righteous combo.

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Mike Gruen: Sounds good.

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I do like, I do like that.

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Tim Winkler: Yeah.

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All right.

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Keeping a breakfast theme here.

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Let's see if we can, we

can switch it up here.

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Let's, let's pass it over

to our guest, uh, Steve.

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How about, uh, a quick

intro and, uh, and your

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Steve Chang: pairing?

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Yeah, Tim.

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Thanks.

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Uh, so Steve Chang, I'm a retired army

special forces officer, like you said,

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and a founder of a company called

headlamp, which we'll talk about.

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I don't know.

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I guess I'm going to break

from the breakfast thing.

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Um, and I thought about this

to try to stay on brand.

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You know, it's like the comfy

couch and it's like that wasn't me.

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Um, so for me, the pairing is, uh, early

spring, you know, late winter, sort of

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in Boston and the start of soccer season.

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Um, And it's just this like,

beautiful, you know, getting outdoors.

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Finally.

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Um, it's still horrible.

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We were out there last weekend.

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It was, uh, 35 degrees and rainy, you

know, on the field and it's just, you

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know, you're getting drenched, but

you're, you're finally back out and

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you're, you know, the kids are out there.

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Yeah, soccer is pretty much what I

do when I'm not working, um, kids

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are out there running around and,

and then, yeah, you get all dried up,

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you get back home and it's just a,

it's great to, to get back outdoors.

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So soccer and early season.

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So that's my parents.

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How many kids you got?

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Uh, three kids, you know, the, like

the high school and middle school.

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So yeah.

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Yeah, so a little bit older.

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I bet we've been doing this

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Tim Winkler: for a while, you know?

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Yeah.

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Soccer is a great sport for, uh,

you know, for kids getting into it.

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And, uh, I played growing up as well.

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Didn't, didn't play in the high school,

but, um, you know, it gets pretty

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serious when she started thinking

about like, you know, travel leagues

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and, and club teams, stuff like that.

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But, uh, it's a commitment for sure.

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Three kids.

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Yeah.

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Mike Gruen: I played once a little

and then took a break and then played

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all through high school is great.

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Loved it.

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Nice.

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Steve Chang: No, definitely.

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Uh, yeah, the whole, uh, thing is a

huge business and it's a racket, but,

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uh, you know, and we've been, uh, we've

been out there for many, many seasons.

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So our weekends are shot.

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But it's great.

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Tim Winkler: Yeah.

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I mean, youth sports at large is just

becoming this, uh, obsessive space.

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And it's actually like speaking of

startups, we, we, we worked with

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a company in the past called Game

Changer that does a lot of like the,

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the data, uh, and live streaming

of, of youth, like baseball sports.

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Um, I mean, Dick's owns it,

Dick's Sporting Goods owns it.

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Just, uh, an insane, uh, movement, I

think, uh, it seems like in the last like

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10 plus years of just parents becoming

uber obsessed with, uh, with the youth

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sports, you know, it is what it is.

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I think it's a, it's a, it's a hobby for

them just as much as it is for the kids.

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Cool.

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All right.

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Let's, uh, let's pass it

over to, uh, to Jeremy.

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Uh, how about a quick

intro and your pairing?

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All

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Jeremy Hitchcock: right.

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Great to be here.

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Uh, intro for me, co founder and director

at new North ventures, early stage venture

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fund backing things at the intersection

of innovation and national security, and

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as you said, prior to this started a bunch

of things, had a fun time doing that for.

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Uh, the tech space for, for a bunch of

years building, building stuff and my

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pairing, I'm going to stay on breakfast

because I can stay on breakfast if

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it's morning, lunch, or evening.

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Sorry, Steve.

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Uh, so I, I mean, I feel like it's an all

the time thing and I, I definitely want to

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want to draft off the, uh, the maple syrup

thing because it's maple syrup season.

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I hope everybody's getting

their sugaring going on.

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We're certainly no different getting

the sap, boiling it down and making,

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make it some fun at New Hampshire.

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Maple syrup.

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That is the finest.

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Tim Winkler: My wife's got family

in Vermont, so they'd probably had

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to, they argue a little bit uh, with

you in terms of the, the finest, but

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what, what is it, uh, what is it?

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You're, you're throwing that on?

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Is it, um, your pancakes, waffles?

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What's your, what's that

breakfast of choice for you?

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Well, they're, they're different.

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I mean, the, the

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Jeremy Hitchcock: waffles, you know, they

have, they have the little, uh, Spots

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for all the nooks and crannies, nooks and

crannies, just like an English muffin, but

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you put the preserves in, but you get a

little bit more air interaction going on

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with the maple and the pancakes pancakes.

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It's just like, you know, get it done.

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Like we're going to get some

maple syrup on a delivery vehicle

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and we're going to get the maple

syrup in the mouth as possible.

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I dig it.

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I dig it.

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No shots.

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No shots of maple syrup, though.

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I think that's, that's

probably a little too much.

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Steve Chang: Yeah.

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I go back and throw in chicken, you

know, fried chicken and waffles,

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waffles, delicious.

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Tim Winkler: Yeah.

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I might just cut this a podcast

short and go grab some food and

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getting, getting hungry here.

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Just talking about it.

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I had to skip breakfast

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Mike Gruen: cause we're

doing a morning one, so, uh,

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hope it's new Hampshire maple syrup.

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You're going to

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Jeremy Hitchcock: find.

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Tim Winkler: Cool.

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All right.

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Let's, uh, let's transition

from the food and, and, and

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dive into the discussion here.

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So, um, the way I kind of see this

conversation flowing, I, I'd like to begin

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with Steve and, and Steve, you giving

our listeners just a little bit more

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additional context on your background and,

and your journey leading up to headlamp

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as this story clearly plays a part into,

you know, why you, you built headlamp

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and then obviously expand a little bit

more into like what headlamp is doing and

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how it's solving some of these problems.

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Uh, once you kick that off and

then we can, um, pass it over to

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Jeremy and learn a little bit more

about how you guys intersected.

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Steve Chang: Yeah, so thanks for that.

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Um, and thanks for the

chance to talk about this.

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I mean, uh, I can't, I tend to

run into missions and I have

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a hard time setting them down.

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Like, I'm a little bit obsessive

when it comes to that and.

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A few years back, uh, 1 of the, you

know, formative things that happened is

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I came up to New England and I was put in

charge of the army recruiting battalion.

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Yeah.

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Spent like 18 years of my career in.

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Infantry special operations, like, doing

all that kind of stuff and had had a few

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things in training and that kind of thing.

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But.

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Um, you know, it was mostly operationally

focused and so they, uh, at the

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end of all that decided, hey, the

best spot for Steve, uh, for his

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development is to send them up to New

England and try to do recruiting and.

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You know, for all the recruiters who

might be army recruiters, especially

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who might be listening out there,

like, they know New England is.

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Is a tough, tough spot to recruit

from, uh, for the military.

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Uh, everyone's going to college.

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Everyone's, you know, got great

opportunities ahead of them.

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Not a lot of military

presence, that kind of stuff.

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Um, and I guess what happened is, you

know, as I got into that mission, I

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started really diving, you know, cause

I'm trying to solve, you know, accomplish

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our mission and, and we had to figure

this, this out, uh, just saw like

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where, how young people are making their

decisions, where they're ended up and.

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You know, we ended up changing

our tactics a little bit.

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We started targeting college dropouts

because, you know, as many as the, as much

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as the kids were going to college from

here, uh, they were dropping out, uh, you

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know, not all of them were graduating.

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And so we started, uh, approaching

them and, you know, offering them a

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lifeline, you know, a job chance to

pay off loans, that kind of thing.

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So, you know, what that shed

light on for me, I guess, is

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tying it back to headlamp is.

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Like the quality of veterans that

we have in the military, you know,

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it's just, it's, this isn't your

World War II Vietnam era veterans.

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It's, you know, not even Gulf

War, early Gulf War, right?

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This is a highly technically, you know,

technical acumen, uh, high, high aptitude.

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You know, it's, it's really hard to

get into the military, um, these days.

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And so, um, you know, I'm fast

forwarding and I'm mixing some of the

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years up on, on our journey, but, you

know, sort of, uh, ended up realizing.

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Um, you know, as I was going

through the process of leaving

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the military myself, um,

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the system to support veterans as they're

leaving the service is, is just broken.

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And it's not, you know, very,

uh, it's not very well organized.

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It's not, you know, meant

to optimize anything.

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It's, it's really just haphazard.

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And then, you know, on the flip

side, employers are just missing

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out on just so much talent.

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I mean, we're talking about 7 percent

of the workforce is veterans out there.

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And if you have a sort of blind

spot on how to, how to bring in

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veterans into your workforce, you

just, you can't be successful.

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So, you know, went to business

school as I was leaving the military,

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decided and kind of knew that

I wanted to be entrepreneurial.

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Uh, figured out that, you know, of all

the things I know, I know veterans,

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the best, you know, maybe we'll talk

about some of the, uh, early things

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I tried to do, but, um, you know,

focused on transitioning veterans and

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realizing that there's just, you know,

immense value coming out of the force.

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And.

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Um, you know, how, how do we optimize it?

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And then, you know, as I started

talking to folks at like Jeremy and

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the circles that we run in, like this,

this isn't just, uh, important for

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veterans, important for employers, but

this is like a national security thing.

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Like this is.

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In an extremely potent talent, um,

talent pool that if we're not tapping

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into, if we're not utilizing properly,

you know, I don't want to go too

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extreme on this, but, you know, we,

we, we need to do that in order to.

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To create a, you know, secure

democracy and those sorts of things.

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So, so I'll stop there, you know,

see, see where else you want to head.

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Tim Winkler: Yeah.

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Yeah, no, it's, it's a really

fascinating, uh, subject.

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And, um, you know, we, we actually held

a, uh, an episode not too much, not

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too long ago, uh, specifically centered

around military spouse unemployment and

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how that was a national security issue.

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And so after, after following up on

that conversation, uh, I wanted to

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make a point to, you know, get a,

get an episode centered around, you

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know, veterans transitioning as well.

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Um, because I don't think there's

enough awareness about it.

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Uh, I think it is a, you know, for

example, the military spouse unemployment

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is a national security issue as well.

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Um, and so when you bring it into that

light, um, You know, it is something

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that I think people need to be aware of.

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I think corporations

need to be privy to it.

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Um, and, um, you know, how, how do

we, how do we solve that problem?

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So I think that's a good, um, segue

right into, uh, headlamp, right?

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So what, what, what is headlamp,

uh, give us the, the, the pitch

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on headlamp and, um, you know,

how, how are you, uh, solving this

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problem, uh, with the technology?

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Steve Chang: No, thanks.

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Um, lately I've been describing

headlamp as a, as a giant bonfire

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and I am just like, you know,

trying to solve, uh, lots of issues.

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But, you know, what I, what I would

say is headlamp is a, uh, Jeremy gets

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a kick out of that, uh, headlamps, uh,

it's a veteran transition accelerator,

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you know, our mission, we serve to,

uh, to, you know, customers, we serve

353

:

veterans, uh, that are leaving active

duty service and, and looking for, you

354

:

know, You know, help as they exit the

military and try to navigate the private

355

:

sector for the 1st time in their lives.

356

:

You know, for most of them, um,

anywhere from 150 to 250, 000 a

357

:

year, just depending on sort of how

things are going on the macro scale.

358

:

Uh, so that's a that's a lot of people.

359

:

Uh, who need help.

360

:

And then at the same time, we are

serving employers who are trying

361

:

to gain a competitive advantage.

362

:

They're trying to, you know, uh,

achieve some, some objectives.

363

:

They're trying to, you know, generate

some value for, you know, for their

364

:

firm, their stakeholders, whatnot.

365

:

And, you know, we tend to think the

ones that come that are willing to

366

:

talk to us, you know, they're smart

because they understand that, uh,

367

:

there's a competitive advantage

to be had by talking to veterans.

368

:

So, so we serve as a veteran

transition accelerator.

369

:

Um, You know, operate a bit of a

marketplace in the sense that, you

370

:

know, we're serving these 2 sides,

but really, and this is maybe where

371

:

the technology can start talking

about technology can come towards.

372

:

It really is like this, uh, in

the center of our operation.

373

:

Making sure that we have a

human in the loop, right?

374

:

We have this person we call

them career liaison officers.

375

:

Funny story on that.

376

:

Um.

377

:

You know, uh, I was, uh, initially,

you know, we were, we had a tech

378

:

advisor and he had, you know,

done some work with stitch fix.

379

:

And so we came up on this concept of

the stylist that they have, right.

380

:

You know, but the stylist at the middle

and we're like, oh, career stylist,

381

:

that sounds, you know, that's swanky,

that's fancy, you know, let's get

382

:

these, these veterans, uh, retiring

veterans and make them career stylists.

383

:

And I was talking to just

a friend and he's like.

384

:

That does not sound military at all.

385

:

Like, dude, you have to change this up.

386

:

And so we brainstormed over, over

coffee and came up with the career

387

:

liaison officer, you know, very

military sounding, still career focused.

388

:

Um, you know, whatever we call them

there, they function as recruiters.

389

:

They function as, um,

mentors to the veterans.

390

:

They function as interface with HR.

391

:

Um, But, but they play a critical role

in sort of, you know, communicating

392

:

context between the 2 parties

because, yeah, there's a lot of stuff.

393

:

Sorry about keep clear of my throat.

394

:

We can just edit those out.

395

:

You know, I, I keep, uh, you know, at

the center of it, um, that, so there

396

:

are a lot of things out there that are

trying to automate this completely.

397

:

And this is maybe where again,

we can talk about the technology.

398

:

It's like, yeah, there's technology

for technology's sake to do this.

399

:

You know, let me look at your, uh, your

ratings and your moss and, you know, all

400

:

the skills that the military gave you.

401

:

And then we'll tell you what, what you

can do at different firms and it's like,

402

:

but, but people don't operate that way.

403

:

You know, they don't want to be told.

404

:

Um, I know from a recruiting,

it's like a early insight.

405

:

I had, you know, what somebody

is doing in the military.

406

:

Oftentimes, and probably, you know,

most of the time has nothing to

407

:

do with what they're interested

in, what they're capable of doing.

408

:

From a recruiting perspective, you

know, little secret to all these

409

:

future recruits, but like what you're

being shown is, you know, that's

410

:

what you're being pushed towards is,

is the mission for the day, right?

411

:

We, Hey, we're trying to

fill some infantry folks.

412

:

Hey, we're, we're trying

to fill some truck drivers.

413

:

Like there, there's a big mission

on the other side of it, right.

414

:

For the military.

415

:

And so, you know, pigeonholing people

to what they did in the military.

416

:

Is like, you know, that's

a recipe for, for failure.

417

:

And so having senior NCOs

who understand that, uh,

418

:

talking to spending the time to talk

to the veterans as they're coming

419

:

out and having, you know, getting the

context about what they're interested

420

:

in, where, you know, sort of what

is that trajectory that they're on?

421

:

That's really, you know, important for us.

422

:

And so that's, that's where

we've spent a lot of our time.

423

:

So that's headlight.

424

:

That's what we do.

425

:

And, you know, boils down to those guys.

426

:

Tim Winkler: It's fascinating.

427

:

I've got, um, a number of, of, uh,

follow up questions in terms of, you

428

:

know, how you guys, um, you know, how

you're matching skills and so forth.

429

:

Um, but, uh, I want to loop Jeremy

in at this point and, uh, Jeremy give

430

:

us, uh, I guess a little bit of the

backstory on how you got connected with

431

:

Steve and, um, and then, you know, a

little bit more on new North ventures.

432

:

Thanks.

433

:

Jeremy Hitchcock: Sure.

434

:

So the first time, and I'm curious if

Steve remembers this, but I was, uh, Uh,

435

:

community college trustee, uh, for the

community college system of New Hampshire,

436

:

seven community colleges touching about,

uh, 25, 30, 000 students and in New

437

:

Hampshire, and we were doing a workforce

development, uh, event in the morning.

438

:

No waffles that morning.

439

:

So obviously very sad going

back to our breakfast story.

440

:

I just want to, you know, keep on story,

but we're, we're at, we're hanging

441

:

out at some, some ridiculously early

morning, which, you know, I'm not a

442

:

big morning event thing, but it was,

was doing, um, was doing basically

443

:

the state of the state of employment

in the state of New Hampshire.

444

:

And I had gotten into workforce

development through the, the, the

445

:

fact of being outside of Boston.

446

:

Running a company at the time that

was hiring a lot of high tech people.

447

:

And every time I complain, people would

say, well, go do something about it.

448

:

Okay.

449

:

That's, that's fair.

450

:

Let's go, let's go do something about it.

451

:

And so I ended up in the community

college system because I felt that

452

:

that was one of the places where from

a skills perspective, there was some

453

:

of the most leverage that was, that

was, that was, uh, to be done there.

454

:

Um, so afterwards, uh, Steve came

up and said, Oh, we're doing like

455

:

this thing and this, this, whatever.

456

:

And to be honest, I really

don't remember the pitch.

457

:

I remember it wasn't that great,

but I remember Steve and like,

458

:

Oh, this guy, this guy really

wants to like climb up a wall.

459

:

That's going to lead to nowhere.

460

:

Maybe you should do these

other couple of things instead.

461

:

And, uh, we, we kept in touch, uh, and

I'm, I'm being a little pejorative.

462

:

It wasn't that bad, Steve.

463

:

Um, but yeah, it's fair, it's fair.

464

:

It's not completely fair.

465

:

I mean, it's the, it's the iteration

side of, of, of, uh, business.

466

:

Um, we kept in touch and then a couple

of years later, uh, he was, He was

467

:

in the, the kind of the, the new

version of, of what is now a headlamp.

468

:

And, uh, we got excited about it

because it's, it's not, and we had a

469

:

bunch of discussion internally, like

recruiting and people, there's a lot

470

:

of technology that supports that, and

that's all venture funded, but in the

471

:

sense of, of this, this essentially

matching or thinking about how to do.

472

:

Upscaling transition, it's, it, it

does have a bit more of a mission

473

:

driven than it does a, a venture scale

aspect when you first look at it.

474

:

But when you look at some of the

technology that you can develop and

475

:

some of the problems you can actually

solve around, there's a variety

476

:

of, of, of critical infrastructure

areas that people are hiring for.

477

:

I mean, if you ever try to hire

an engineer, a person's doing user

478

:

experience, a semiconductor design,

like they, it's full employment.

479

:

And it is still full employment and.

480

:

You have literally tens of

thousands or hundreds of thousands.

481

:

Steve would probably know the exact

number of people who are transitioning

482

:

out of the military who, who have

had years of, of, of what Steve said.

483

:

Like, Hey, you know what, this year

you're going to be a recruiter.

484

:

Hey, this year, you're going, you're

going to do, um, underwater welding.

485

:

Uh, this year you're going to

go do cyber stuff this year.

486

:

You're going to like, you know,

some of those have a bit more of a

487

:

long term transition, but, you That

mentality of being able to pick

488

:

up, go somewhere, work in a team,

excel, learn a bunch of hard skills.

489

:

That is something that employers

are looking for because their

490

:

needs are also changing.

491

:

So, uh, we, we, we got very excited

about the concept of headlamp of

492

:

thinking about how that, uh, is really a

beachhead into a variety of other things.

493

:

Um, again, looking at this, this need

for satisfying demands of employers

494

:

Mike Gruen: looking for, for talent.

495

:

Jeremy, one thing you said

that I just wanted to pick up

496

:

on the work on a team thing.

497

:

So a long time ago, I was, I joked

that I was the diversity hire at this

498

:

company, uh, Red Owl, because I was

the first non military hire they made.

499

:

So everybody there was about seven,

seven or eight people on the military.

500

:

And one thing that impressed

me beyond anything else was

501

:

just that aspect of teamwork.

502

:

Everybody there, they're on the same team.

503

:

We're fighting, you know, there's

no, there was just such an alignment.

504

:

Um, and.

505

:

And all the, you know, like it just

permeated the culture of the company,

506

:

this get to alignment, get to alignment

quickly, get on that mission, get

507

:

on, you know, and move forward.

508

:

Like.

509

:

Not debate everything

forever and stuff like that.

510

:

And I think that that's, um, such a

value that can't be, you can't put

511

:

enough emphasis on it and something that

so many veterans bring to the table.

512

:

I, I, I loved my time

working with all those guys.

513

:

Uh, I'm still in touch with a lot of them.

514

:

Um, and yeah, it was, it

was a great experience.

515

:

So I think the whole like work as

a team thing cannot be undervalued.

516

:

And I just wanted to underscore

that since you mentioned it.

517

:

Jeremy Hitchcock: Yeah.

518

:

And the soft skills aspect is also

a real, like, that's another one.

519

:

That's, that's a real challenge.

520

:

And I think that's one of the insights

that Steve has is it's not just, oh, okay.

521

:

Like this is my MOS.

522

:

This is like what I did, but that

aspect of, you know, a lot of these

523

:

people are joining when they're in

their, their, their young, their

524

:

youngins, they're, they're in

their teens, maybe early twenties.

525

:

And they're get, they have to, they're

forced to work with people and live with

526

:

people that they don't get to choose.

527

:

And guess what?

528

:

That changes.

529

:

And so you know what you

figure out how to do?

530

:

You figure out how to cut through the

noise and work with people, work with

531

:

people maybe you don't like, but be able

to respect other people's perspective

532

:

because they're coming from different

geographies, different skill sets.

533

:

They're younger than them.

534

:

They're older than them.

535

:

They're different, everything.

536

:

And that is something I think that.

537

:

As companies have continued to evolve,

trying to increase that, that perspective

538

:

is so important because they're,

they're serving usually a global

539

:

audience and, and that aspect of having.

540

:

A, a, a, well, you know, a funnel of,

of, of talented people who are used to

541

:

that and who can excel in that and often

train other people, uh, that's that

542

:

I think is, is, is a priceless thing.

543

:

It's hard to measure, but I think in, in

time that that'll, that'll show itself

544

:

Mike Gruen: much better.

545

:

The adaptability is a key one.

546

:

The other one, uh, as you were

talking, I was reminded, um, is, um,

547

:

I think there's a big misconception

outside of the military that the

548

:

military is a very top down, like.

549

:

Organization where everything is like,

you know, the guys at the bottom don't

550

:

have a lot of decision making capability.

551

:

But the fact of the matter

is, it's not that way at all.

552

:

There's the plan, but

like everything like what?

553

:

Yes, there's some sort of

battle plan or whatever.

554

:

But the fact of the matter is,

it's the guys on the ground.

555

:

They're making a lot of those decisions.

556

:

And And, and are empowered to do so.

557

:

And I think that's another big

misconception outside of the military

558

:

or people in the military that they,

you know, that they just follow

559

:

orders, but that's not the case at all.

560

:

Um, I think that's another one to

this worth dispelling, um, great

561

:

teamwork, adaptability, able to

think on their feet, stuff like that.

562

:

Steve Chang: Now, you know, Mike,

uh, that's what I was saying earlier

563

:

about, you know, the difference of

our military today versus maybe,

564

:

you know, what we read about or

the movies we watched in the past.

565

:

And yeah, sure.

566

:

There's that element of the chain of

command and learning how to follow orders,

567

:

but that that's like basic training.

568

:

You know, that's the first

few months of your life.

569

:

So, you know, cause you are taking

people from across the US, every

570

:

demographic, every, you know,

Every different group, right?

571

:

Because the military is meant to

reflect the population it serves.

572

:

And so, you know, the recruiters are

out there in every community and.

573

:

And you bring them all into

training, so you have to figure

574

:

out how to turn it, turn them into

a team, get them to work together.

575

:

But then, you know, once you get out

there and you're into the force, I

576

:

mean, especially if you're overseas

and you're working operations, you talk

577

:

about the strategic corporal, right?

578

:

It's these young people have

to make these decisions.

579

:

And because of the way the world is.

580

:

The action of a 18, 19, 20 year

old could have strategic impacts.

581

:

And so you have to train them,

you have to trust them and you

582

:

have to, you know, enable that.

583

:

And, uh, yeah, I can't, I can't say enough

about sort of the quality of the, you

584

:

know, the veterans, you know, the, their

abilities, their soft skills, leadership

585

:

team, all that, um, you know, and it

just depends on, you know, the other

586

:

thing is like veterans aren't monolithic.

587

:

Right.

588

:

It's, uh, You know, they're, they're

just not one group that they, they

589

:

run the entire spectrum of, of

everything, um, you know, in any

590

:

dimension you're thinking about.

591

:

And so, you know, that, that's, that's

been our approach again, not to just

592

:

keep talking about headlight, but.

593

:

You know, like I said, I

can't put a mission down.

594

:

So like, this is, we're going to figure

this thing out, but, um, you know,

595

:

you got to help, uh, each individual.

596

:

Right.

597

:

And so

598

:

we're

599

:

Tim Winkler: here to talk about headlamps.

600

:

So you can keep talking about headlamp.

601

:

I, um, you know, we, we, we run a

tech recruiting company, um, as the

602

:

backbone of our business and, you know,

we, we primarily focus on startups.

603

:

Uh, and, and I think that's such

a, A unique environment, right?

604

:

Because a lot of these skills

that you describe here, it's like,

605

:

um, they, they're really, they,

they coincide with what a lot of

606

:

startups are looking for, right?

607

:

So this, this level of scrappiness,

this ability to kind of, Mike, you

608

:

alluded to it, like, um, almost

like being autonomous, right?

609

:

Like, you know, it can't be handheld.

610

:

You can't be babysat all day.

611

:

Like, you know, trust that you'll

be able to go out there and make

612

:

decisions and, um, and, and, you

know, Uh, adaptability, right?

613

:

Of course, like, you know,

it's kind of ever changing.

614

:

It's, it's growing, like, how are you

going to multitask and wear multiple hats?

615

:

So, um, I'm curious to know from on

skill bridge on skill bridge side, you

616

:

know, on the employer side of things, do

you find trends in the size of company

617

:

that, um, you know, has interest in,

you know, participating and, uh, in

618

:

hiring up, uh, some of these veterans,

or is it truly across the board or

619

:

anything from fortune 500 down to.

620

:

You know, scrappy startups.

621

:

Steve Chang: Yeah.

622

:

So, um, I didn't mention skill bridge

earlier to, um, you know, just quick

623

:

plug on that skill bridge is a D.

624

:

O.

625

:

D.

626

:

program allows service members

in the last 6 months to go.

627

:

Into a place of future employment and

work there while the government pays.

628

:

So they're not unpaid interns.

629

:

You know, their, their salary,

their benefits, all that continues.

630

:

Um, and it just, it's, it's

a great tool to enable.

631

:

And so we, we help

employers, uh, leverage that.

632

:

Um, I mean, we've had companies

that, like, like you described,

633

:

you know, these defense technology,

dual use, uh, startup community.

634

:

Uh, places looking for just, you know,

we need 1 or 2 veterans that, um,

635

:

that can help us, um, break into this

market or, you know, be an end user,

636

:

uh, subject matter expert, you know.

637

:

The amount of technology, by the

way, like that our service members

638

:

have in their hands and that they're

trained on a day to day basis.

639

:

Like, I'm jealous now because

I'm starting to get dated, right?

640

:

Like, there are things that, you know,

guys that in my old units, they have that.

641

:

It's just like, man, that would

have been fantastic a few years ago.

642

:

So, you know, that the level of technical

acumen is incredibly high and with.

643

:

You know, the increase in defense

technology, you know, investment

644

:

going on at least, you know, from the

surface, it looks like that's happening.

645

:

Um, it's a, it's a great fit because

you have all these, you know, young

646

:

people who are hungry with all those

things we talked about, soft skills.

647

:

Um, who have the technical acumen and,

uh, you know, are great fits for the,

648

:

these small companies to the extent,

you know, a lot of them end up becoming

649

:

founders as well to try to solve problems.

650

:

Um, at the same time, you know, uh, we,

we've got firms that we're working with

651

:

that are much larger publicly traded,

you know, fortune 1, 500, maybe, um.

652

:

That just need a workforce, right?

653

:

They're trying to create a pipeline.

654

:

Maybe they're solving some issues.

655

:

So, um, I mean, it's

really available to anyone.

656

:

And, uh, we sort of joke that going

back to the individual thing and and.

657

:

You know, what we're trying to

do from a technology standpoint,

658

:

it's 150, 000 veterans a year.

659

:

Let's say they're interested

in like 300, 000 things.

660

:

You know, so, like, you know, how

do you how do you sort of direct all

661

:

that traffic when, um, you know, each

individual is trying to do their own

662

:

thing and and figure their own way out.

663

:

So, um, you know, some of them are

absolutely interested in, you know,

664

:

working for, you know, This big

corporate job, some of them, uh, we

665

:

found a good sweet spot in, uh, sort

of this middle market private equity.

666

:

I think that's a great spot for

the soft soft skills because,

667

:

uh, these are firms that are.

668

:

They're trying to grow, you know,

most of them or some of them, like,

669

:

they're, um, they're at a certain size

and they've reached that point where.

670

:

They need fresh talent, they need, you

know, people with these leadership skills

671

:

that also, you know, have the drive

and the hunger and all that, uh, to

672

:

come in and, and help drive new growth.

673

:

And so, um, and it's a, it's a spot where

veterans can have an outsize impact.

674

:

You know, they get plugged

into, like, the, you know,

675

:

the biggest firms out there.

676

:

You're just a cog in the wheel.

677

:

Right.

678

:

And you sort of get consumed by that,

but, you know, that leadership and.

679

:

Management ability, I think comes to

the forefront when you're in a smaller

680

:

environment, you know, still well

resourced, still, you know, growing

681

:

and, you know, not too small, but, um,

you're just not consumed by the machine.

682

:

I guess.

683

:

Tim Winkler: And Jeremy, so with new

north, you know, you all are pretty

684

:

focused on early stage, um, uh, startups,

but, you know, it, it, it seems like

685

:

it's a heavy focus in the national

security related, uh, industry, um,

686

:

probably a lot of dual use, uh, is,

uh, is, is top of mind right now is

687

:

what we're seeing as well, but I'm

curious on your, on your side of things,

688

:

you know, um, With maybe any sort of

like advisory or input that goes into

689

:

hiring for some of your portfolio.

690

:

Have you seen any trends for maybe

defense tech focused, uh, companies

691

:

that, that you're working with, you

know, have interest in, in, uh, you

692

:

know, some, some, uh, veterans that,

you know, were end users, right.

693

:

Of some, of, of some very

similar technologies or products

694

:

and have that kind of like.

695

:

You know, empathy on, on what the

product does, uh, I'm curious to hear

696

:

from, you know, you, you've talked to

a lot of, a lot of these companies.

697

:

So have you seen any trends with that?

698

:

Jeremy Hitchcock: Yeah.

699

:

I mean, you, you see a huge demand

for talent in different ways.

700

:

And I think that's, that's something

that, that, that we see and it's

701

:

consistent across, uh, the startup

community and they're, they're

702

:

actively, you, the ones that are hiring.

703

:

So people think about, well,

where do jobs come from?

704

:

Who hires?

705

:

Well, companies hire people.

706

:

And they're more often than

not, the smaller organizations

707

:

who are creating employment.

708

:

Usually big companies, they, they

have a pretty steady state for, for,

709

:

for employment and everybody tries

to match and fill, fill jobs and fill

710

:

requirements, uh, in different ways.

711

:

And so we've seen some of our,

our startups, they, uh, they're,

712

:

they're super excited about the skill

bridge and, and fellowships, uh, a

713

:

company like headlamp can provide.

714

:

We have some who are like, no, no, no.

715

:

I have a bunch of service

people, former service.

716

:

People, I'm a former serviceman or woman

myself, I need to diversify my workforce.

717

:

I don't need to double

down in this, this area.

718

:

Uh, the, the greater question

on, on this dual use aspect,

719

:

uh, is definitely very topical.

720

:

I mean, there's, we, we joked that

there's a little bit of tourism going

721

:

on because it is the new hotness, but

it's, I think a recognition that a

722

:

lot of really interesting innovation

comes from these deep tech teams and.

723

:

Love it or hate it.

724

:

Government is usually one of the

organizations that can take these long

725

:

term bets, whether it's space, whether

it's internet, uh, whether it's, it's,

726

:

it's some, some themes and biotechnical,

uh, studies, uh, you know, think

727

:

about where vaccines have come from.

728

:

It's usually been these long term

programs that have been invested in

729

:

for years and years and years and years

and years, and then there's a bunch of

730

:

smart people who come out and they say,

you know what, we're going to build a

731

:

company around this particular idea.

732

:

We're going to scale it.

733

:

We're going to get a bunch

of venture money, and then

734

:

we're going to go, go public.

735

:

We're going to get acquired.

736

:

We're going to create a bunch of, a bunch

of value, and then we're going to go

737

:

rinse, repeat and go do it, do it again.

738

:

And that I think is a pattern

that we're excited about

739

:

because there is a return to.

740

:

This hard tech environment, not to

say that there isn't more software

741

:

stuff that we can do of information

technology, just transforming things.

742

:

That was an era I grew up in, but

now it's a lot more lab based.

743

:

It's a, it's much more hands on.

744

:

It's software talking to robotic things.

745

:

It's software talking to biologic

things and everything in the middle.

746

:

So people who understand how to use

all of that technology, understand

747

:

how to embed that into, into

business and to integrate value.

748

:

Those are the people that

are going to do well.

749

:

And, and that's, that's, that's where

we, again, going back to the theme on

750

:

flexible team based oriented people who,

okay, you're a mechanical trained person,

751

:

or you're a biology trained person,

or you're a software trained person.

752

:

Cool.

753

:

Let's go, let's go work together.

754

:

Go make this thing happen and,

uh, and see where it goes.

755

:

Yeah, it's, it's

756

:

Tim Winkler: really interesting.

757

:

We're actually, you know, looking to,

uh, have a conversation with, with a

758

:

couple of folks that are dissecting,

you know, a lot of the, the role of

759

:

like product manager is an interesting

role, um, because it really can come

760

:

from so many different backgrounds, but.

761

:

You know, within defense tech, you know,

this idea that, you know, a lot of folks

762

:

say maybe, maybe there's like, Oh, we got

to have that Silicon Valley background.

763

:

I mean, you know, it must've

come from, it was like a Fang

764

:

background, but it's really the

opposite of what you're looking for.

765

:

You're looking for somebody who's,

who's been in the trenches, somebody

766

:

who's been on the front lines and can

truly attest to, to, you know, that

767

:

usability of, of a, of a product, if

that's what you're referring to, like

768

:

a warfighter type of product, but.

769

:

I think it's, it's, it's just something

that maybe is, you know, it's, it's

770

:

misconstrued with what has always been

like the norm or, you know, what you

771

:

associate with great, great talent being

out, you know, in Silicon Valley and not

772

:

to downplay, there's definitely great

talent there, but, um, thinking more

773

:

about the use case of what, what is the

product doing and then transitioning

774

:

that from like folks that are really

mission oriented or operationally

775

:

focused or thing, or these themes that

come up when you're talking about.

776

:

You know, uh, a tech or a product

being in the hands of a war fighter,

777

:

you know, so it's very, very different

than, than, you know, maybe this little

778

:

widget thing that's on an app that,

you know, somebody, somebody else's,

779

:

Jeremy Hitchcock: but just to push on

that, you know, people think warfire

780

:

military, like we're, we're building stuff

to, to like Do kinetic things, things

781

:

that go boom and that, yeah, that's,

that's a, that's a very narrow part

782

:

of the types of things that are there.

783

:

It's, it's logistic systems.

784

:

It's, um, uh, I mean, you, do you think

about all the, the service men and

785

:

women, they eat a lot, so like there's

food stuff, there's nutrition, uh,

786

:

There's, there's tons of technology.

787

:

So a lot of people kind of get, get,

I think themselves into like this box

788

:

where they say, you know what, I'm

just thinking about the kinetic stuff.

789

:

And then this is where that,

again, like Steve Case, Rives of

790

:

the Rests, uh, grew up outside of

Boston doing, doing tech stuff.

791

:

So I was very cognizant that

cool stuff can happen elsewhere.

792

:

It doesn't just happen in like

Silicon Valley or Silicon.

793

:

Whatever, even though Silicon there's,

there's a moniker for Silicon, New

794

:

Hampshire, something, I don't know

what it is, but, uh, Silicon Millyard,

795

:

but you, you have literally a, a

country of, of, of innovators and

796

:

people who build stuff and make things.

797

:

And what, what's also interesting is that.

798

:

The military was used by, by

the U S government to export

799

:

a lot of our expertise.

800

:

So a number of airports, for example,

around the world were constructed by

801

:

the military, you know, army corps

of engineers for as an example.

802

:

And so you go, go to Iceland, guess what?

803

:

You're landing on either a British.

804

:

Manufactured made runway or an

American one, depending upon which,

805

:

which airport you're going to.

806

:

So like, those are the types

of things that are really

807

:

fascinating to think about.

808

:

And in the global nature of, of, of how

we work, that I think is interesting.

809

:

And the last thing I want to get to is

like, everybody thinks, Oh, you need to

810

:

have like this fame background, whatever.

811

:

We literally have one of our

portfolio companies gets out.

812

:

Wants to start a company in, in

aviation safety says, I'm not

813

:

worthy to go start a company.

814

:

I know what I want to do.

815

:

I know what I want to build.

816

:

I know the product.

817

:

I know how to do it.

818

:

So he says, I'm, I need to go,

go get an MBA from fancy school.

819

:

And then I need to go work

at one of those fangs.

820

:

And then I can start a company.

821

:

And I think the advice that, that

the people like Steve and myself

822

:

would have is like, no, no, no.

823

:

Today, go, go start today because

you, you probably can figure it out.

824

:

And when you look at the backgrounds of,

of, of people who have started things,

825

:

they, they point to their experiences.

826

:

And sometimes the training or the

school or the whatever is that, or

827

:

the company they work for is that,

but a lot of times it's, Hey, I met

828

:

this other person and we decided that

we want to go tackle this problem.

829

:

We wanted to solve it.

830

:

We were on this mission together and

let's go, let's go figure it out.

831

:

And those are the best

832

:

Mike Gruen: stories.

833

:

And those are the best founders.

834

:

Yeah.

835

:

I mean, we've had a number of people

on from fangs who've gone off to

836

:

start companies and things like that.

837

:

I think what's interesting is,

um, your experience at that point,

838

:

they've already made it the big fangs.

839

:

They're, they're there.

840

:

They have all of these things, all

these processes that are really

841

:

designed around being who they are.

842

:

These giant things that don't necessarily,

if you weren't there in the early

843

:

days, you don't, you know, you're

not actually getting that benefit

844

:

that you think you're going to get.

845

:

And I totally agree.

846

:

I think the.

847

:

The experience you're, uh, you know, a

lot of them was, yeah, then we went and

848

:

started our company and we were amazed

at all of the things we didn't have that

849

:

we were just spoiled when we, when we

support teams galore, right, right, right.

850

:

Like, I had, oh, I had a platform team

that was helping all the engineers.

851

:

Like, I didn't like, this is all

stuff that we had to like, figure out.

852

:

And it's like, yeah, it's almost

counterproductive because then you

853

:

start building things like, oh,

well, we had this at such and such.

854

:

So we should start working on that.

855

:

And it's like, no, no, no,

that's just a distraction.

856

:

Figure out how to get

to mission, how to get.

857

:

Your product, get to

value, so on and so forth.

858

:

And so, um, I do think that I tend to

agree the whole, like, go work at some

859

:

large company, it's got some benefits.

860

:

I'm not going to dismiss that, but at the

same time, don't let that be your barrier.

861

:

If you have a good idea, now's the time.

862

:

No, I mean, go ahead.

863

:

Steve Chang: Yeah.

864

:

Tim Winkler: I was just going to

say, Steve, um, you know, you want

865

:

to put a bow on it before we, we

transitioned to the final segment.

866

:

Some, uh, some final words from you.

867

:

Steve Chang: Yeah, I mean, we

hit a lot of great things there.

868

:

I mean, I was just going to keep

riffing on that last point, which is.

869

:

Um, from a founder's perspective, you

know, I, like I went, um, I, I did

870

:

an MBA at Wharton as I was leaving

the military and, you know, great

871

:

education and there's a lot of skills

in there that'll be useful to me.

872

:

But, you know, the things that are

useful to me right now as a founder,

873

:

you know, getting from like negative

three to zero, let alone zero to one.

874

:

Right.

875

:

Um, you know, Jeremy met me at

like negative five, but, um,

876

:

so, but yeah, it's, you know, I think.

877

:

I think there are a lot of lessons

learned, um, in the military, a lot of

878

:

frameworks, a lot of, you know, different

problems that people had to solve that,

879

:

uh, we draw from and, you know, just

trying to amplify that story, right?

880

:

You know, they're every single veterans

sort of got that, um, unique experience

881

:

that they, they drew from that they had.

882

:

Um, and, you know, this big machine

is, is printing a lot of great quality.

883

:

Um, and then they, they put them out

in the real world and they get a lot

884

:

of great experience that, you know, um,

offers unique value to a lot of places.

885

:

And so, you know, we're,

our mission is like all day.

886

:

What I do is just talk to employers

about how to, how to tap into

887

:

that, how to, you know, leverage

it and get the most out of it.

888

:

So.

889

:

Um, you know, I appreciate the chance

to sort of just talk about, you

890

:

know, we, we love veterans, you know,

obviously, you know, I'm, I'm one

891

:

of them, but, you know, it's, it's

gotta be more than just, uh, we hard

892

:

veterans on your website kind of thing.

893

:

This is a, this is a way to win.

894

:

And so.

895

:

Tim Winkler: Yeah, well, appreciate

all the work you're doing for it.

896

:

And, you know, as a, as a fellow

recruiter, God bless you because it is

897

:

not easy dealing with people all day.

898

:

Um, and, uh, you know, it's,

it's, it's really, you know, I,

899

:

I could talk with you for hours.

900

:

I remember on our discovery calls,

it's really fascinated about, you know,

901

:

military recruiting in general and,

you know, the trends of it, right.

902

:

Because, you know, how is the military

perceived and how that changes as the

903

:

global climate's kind of like in a.

904

:

You know, a whirlwind right now, you

know, there's a lot of things that feel

905

:

like they're in disarray, you know, is

that, how's that impacting recruiting,

906

:

you know, is it, are people shying away

or are they, you know, feeling really,

907

:

you know, patriotic about it, you know,

it's, it's a, it's a fascinating space.

908

:

And so taking all of that

experience and how you.

909

:

Transform that into, uh, you

know, corporate recruiting is, uh,

910

:

just, just a really interesting

use case, in my opinion.

911

:

So we'll have to have a, we'll have to

have a, a virtual drink for that one.

912

:

We'll do a virtual drink

and talk more about it.

913

:

Um, with.

914

:

Go ahead.

915

:

Go ahead, Steve.

916

:

With breakfast.

917

:

Yeah.

918

:

Sorry.

919

:

Jeremy, you can bring the pancakes

and the syrup and we'll, we'll

920

:

still, yeah, we'll still do it.

921

:

There is a

922

:

Mike Gruen: maple syrup bourbon out there.

923

:

Tim Winkler: It's true.

924

:

It sounds delicious.

925

:

If it's from New

926

:

Mike Gruen: Hampshire.

927

:

It is

928

:

Tim Winkler: delicious.

929

:

Um, awesome.

930

:

Well, that was a good discussion

and I'm sure there's, you know, a

931

:

lot of followups that we can, that

we can have on the topic, but I do

932

:

want to, Wrap it up and, and kind of

transition us into our final segment.

933

:

Um, the, uh, five second scramble.

934

:

So a couple of quick fun, you know,

rapid fire Q and a questions here.

935

:

Uh, Mike, you're gonna lead it off

to, uh, uh, to Jeremy and then I'll,

936

:

I'll close it out, uh, with Steve.

937

:

Sounds

938

:

Mike Gruen: good.

939

:

All right.

940

:

Uh, you ready, Jeremy?

941

:

I'm ready.

942

:

Let's go.

943

:

All right.

944

:

All right.

945

:

Uh, what's your favorite stage

startup to invest in early stage?

946

:

Uh, any particular reason just quick.

947

:

Oh, cause they can go anywhere.

948

:

You can't predict how

they're going to end.

949

:

Awesome.

950

:

Uh, what's the biggest challenge facing

startup founders, uh, throughout for

951

:

the rest of the year through 2024,

952

:

Jeremy Hitchcock: how fast to go,

uh, go step on the pedal, spend

953

:

a lot or spend a little bit.

954

:

That's, that's tough.

955

:

Mike Gruen: Uh, what's your

favorite part about the culture

956

:

at North, uh, new North ventures?

957

:

Jeremy Hitchcock: Uh, a lot of

things we talked about, team based,

958

:

a lot of different skills, younger,

older, different perspectives,

959

:

constant intellectual challenge.

960

:

Mike Gruen: What's the best piece

of advice you've ever been given?

961

:

Jeremy Hitchcock: Oh man, uh, invest in

your team and let your team support you.

962

:

Like it's, it's

963

:

Mike Gruen: virtuous circle.

964

:

Nice.

965

:

Uh, if you could have a one

hour mentor session with any

966

:

tech giant, who would it be?

967

:

Jeremy Hitchcock: Man,

that one's a tough one.

968

:

Uh, I think of composite sketches so much.

969

:

Um, and there's obviously

the more material people.

970

:

Uh, of, of like your Steve jobs

is in the like, but I'm, I'm, you

971

:

know, the Jim Collins and the,

and the DHH is, uh, of the world.

972

:

I don't know.

973

:

I'd, I'd have, I'd want five

minute, like micro set, micro

974

:

segments with a bunch of people.

975

:

That's awesome.

976

:

Mike Gruen: Um, I like that

you use the word mercurial.

977

:

Uh, I think it's accurate for them.

978

:

Yeah, yeah, definitely.

979

:

Uh, what was your childhood dream job?

980

:

A chemist.

981

:

Awesome.

982

:

Uh, I understand you

have a pilot's license.

983

:

I do.

984

:

What's your favorite airplane to fly?

985

:

Jeremy Hitchcock: Uh, I mean, the one that

you're flying in, they're all different.

986

:

They all have trade offs.

987

:

I love, I love seaplane flying, but

it's, it's, unless it's, uh, unless

988

:

you're going for permission of fun.

989

:

Which is perfectly great.

990

:

Uh, it's, they're not as practical

as they could, as other planes are.

991

:

Tim Winkler: You ever done

a, you know, the barrel roll.

992

:

Is that, is that a thing?

993

:

Uh, that's a thing.

994

:

Yeah.

995

:

Jeremy Hitchcock: I'm

familiar with some aerobatics

996

:

on purpose.

997

:

Favorite airplane I've ever been

in was a, was a P 51 Mustang.

998

:

That

999

:

Mike Gruen: was cool.

:

00:50:08,820 --> 00:50:09,330

Wow.

:

00:50:09,360 --> 00:50:10,000

That's pretty cool.

:

00:50:10,120 --> 00:50:10,420

That's pretty sick.

:

00:50:11,330 --> 00:50:13,980

Uh, what's something you hate

to do, but are really good at

:

00:50:15,770 --> 00:50:16,800

Jeremy Hitchcock: spreadsheets?

:

00:50:16,900 --> 00:50:20,460

I mean, the math, the math

runs a lot of business and, and

:

00:50:20,460 --> 00:50:22,229

you gotta, you gotta represent

:

00:50:23,260 --> 00:50:23,600

Mike Gruen: ice.

:

00:50:23,600 --> 00:50:25,680

That's a solid answer.

:

00:50:26,139 --> 00:50:28,760

Uh, what's a charity or

corporate philanthropy?

:

00:50:30,215 --> 00:50:32,524

Uh,

:

00:50:33,385 --> 00:50:34,855

Jeremy Hitchcock: there's so

many, I mean, people that are

:

00:50:34,855 --> 00:50:36,405

doing, uh, workforce stuff.

:

00:50:36,405 --> 00:50:39,735

So educations are all, uh, five, one

C threes are all not for profits.

:

00:50:39,995 --> 00:50:45,464

Um, third option foundation is, is

a, is a, is a one that we, uh, we

:

00:50:45,464 --> 00:50:47,864

support and care for on our foundation.

:

00:50:47,864 --> 00:50:49,784

I mean, there's, there's a

bunch of, a bunch of good stuff.

:

00:50:51,674 --> 00:50:51,935

Mike Gruen: All right.

:

00:50:51,935 --> 00:50:52,375

Last one.

:

00:50:52,745 --> 00:50:56,105

If you could instantly become an expert

in something, what it would it be?

:

00:50:57,115 --> 00:50:58,115

So this year

:

00:50:58,175 --> 00:51:01,604

Jeremy Hitchcock: I am working

on getting into welding.

:

00:51:02,110 --> 00:51:05,910

And man, that is a

humbling, humbling activity.

:

00:51:05,910 --> 00:51:11,319

I mean, I, you know, five, 10 hours

in and like, Whoa, it's, it's, it's

:

00:51:11,319 --> 00:51:13,960

pretty impressive with the, with like

the stuff on YouTube where you're

:

00:51:13,960 --> 00:51:15,639

watching like, man, that looks good.

:

00:51:15,920 --> 00:51:17,110

And hopefully we'll get there someday.

:

00:51:17,210 --> 00:51:18,119

What are you working on?

:

00:51:18,120 --> 00:51:20,260

You got a little, little

piece you're working on?

:

00:51:20,719 --> 00:51:23,960

Yeah, I made a ship, a

little artistic ship.

:

00:51:23,990 --> 00:51:25,790

I'm going to make a fish tank for my kids.

:

00:51:26,430 --> 00:51:30,340

Uh, because my, my oldest and

middle there, uh, uh, son and

:

00:51:30,340 --> 00:51:32,960

daughter, they're, they're, they're

picking up some welding stuff too.

:

00:51:32,960 --> 00:51:34,269

So we're doing a fish tank first.

:

00:51:34,269 --> 00:51:37,260

And then I think the middle of the

daughter loves different mediums.

:

00:51:37,270 --> 00:51:39,110

So she's going to go,

she's going to be off, off

:

00:51:39,110 --> 00:51:39,630

Mike Gruen: on a tear.

:

00:51:39,990 --> 00:51:41,030

Oh, that's awesome.

:

00:51:42,610 --> 00:51:45,430

Welding is going to be a good skill

to have in the zombie apocalypse.

:

00:51:45,430 --> 00:51:46,050

So, uh,

:

00:51:48,155 --> 00:51:48,285

Tim Winkler: I'm

:

00:51:48,285 --> 00:51:50,605

Jeremy Hitchcock: going to have

electronics flying and welding.

:

00:51:52,365 --> 00:51:54,545

Tim Winkler: Yeah, I'm going to

bunker down with you, Jeremy.

:

00:51:54,715 --> 00:51:55,745

It sounds like you got it.

:

00:51:56,015 --> 00:51:57,085

You got a game plan.

:

00:51:58,044 --> 00:51:59,295

Uh, good stuff.

:

00:51:59,325 --> 00:51:59,704

All right.

:

00:51:59,705 --> 00:52:01,184

Let's, uh, let's close it out.

:

00:52:01,195 --> 00:52:02,014

Steve, are you ready?

:

00:52:02,745 --> 00:52:03,914

Uh, I think so.

:

00:52:03,965 --> 00:52:04,605

Let's go for it.

:

00:52:05,405 --> 00:52:05,715

All right.

:

00:52:05,775 --> 00:52:08,934

Uh, explain headlamp to me

as if I were a five year old.

:

00:52:10,264 --> 00:52:10,674

Steve Chang: We help

:

00:52:10,724 --> 00:52:11,214

Tim Winkler: veterans

:

00:52:11,214 --> 00:52:11,474

Steve Chang: find

:

00:52:11,474 --> 00:52:11,824

Tim Winkler: jobs.

:

00:52:13,785 --> 00:52:16,765

That's simply put, um, what's

your favorite part about being

:

00:52:16,765 --> 00:52:18,905

a founder of your own company?

:

00:52:19,935 --> 00:52:23,774

Steve Chang: Oh, I mean, uh, yeah,

five seconds is not enough time, but,

:

00:52:23,815 --> 00:52:29,385

um, problem solving, you know, like

just being the ability to just be so

:

00:52:29,385 --> 00:52:33,625

mission focused, you know, and, and, you

know, choosing the problem and choosing

:

00:52:33,625 --> 00:52:34,604

the way you're going to solve it.

:

00:52:34,604 --> 00:52:36,945

Like that's just, that's just gold for me.

:

00:52:37,005 --> 00:52:38,125

That's it's great feeling.

:

00:52:39,575 --> 00:52:41,815

Describe the culture at headlamp.

:

00:52:43,215 --> 00:52:49,445

Headlamp is man, uh, you know, I,

I'm, I'm, I'm trained by some great

:

00:52:49,465 --> 00:52:51,475

leaders, uh, from special operations.

:

00:52:51,475 --> 00:52:55,484

And so we're, you know, we've got

a culture of, um, accountability.

:

00:52:55,485 --> 00:52:58,885

We've got a culture of, you know,

decentralized till, till I feel

:

00:52:58,885 --> 00:53:03,715

uncomfortable, um, empowerment, you know,

it's all about, uh, you know, trusting

:

00:53:03,715 --> 00:53:05,425

your teammates and, and empowering them.

:

00:53:05,535 --> 00:53:05,815

So.

:

00:53:06,420 --> 00:53:06,930

That's where we're at.

:

00:53:08,290 --> 00:53:10,250

Tim Winkler: What can folks

be most excited about with

:

00:53:10,250 --> 00:53:12,110

Headlamp in the next 12 months?

:

00:53:13,230 --> 00:53:14,220

Steve Chang: Just massive growth.

:

00:53:14,320 --> 00:53:17,790

I mean, we're, we're, we're taking

off, um, you know, providing

:

00:53:17,790 --> 00:53:19,709

all sorts of, uh, opportunities.

:

00:53:19,709 --> 00:53:22,939

You know, there'll be some technology

that'll improve things for, you know,

:

00:53:23,270 --> 00:53:27,160

different interfaces, but, um, just

the number of opportunities and the

:

00:53:27,160 --> 00:53:28,500

great stories we'll be creating.

:

00:53:30,160 --> 00:53:32,910

Tim Winkler: What's one of the greatest

traits that the military built in

:

00:53:32,910 --> 00:53:35,200

you transitioning into civilian life?

:

00:53:36,740 --> 00:53:40,369

Steve Chang: Uh, yeah, for me, you

know, I, this might say something

:

00:53:40,380 --> 00:53:43,540

about my career, but resilience,

like learning how to fail and just

:

00:53:44,960 --> 00:53:46,429

keep on going and pick yourself up.

:

00:53:46,490 --> 00:53:46,800

So,

:

00:53:48,060 --> 00:53:52,630

Tim Winkler: Well said, uh, who is a

mentor in your life that has greatly

:

00:53:52,700 --> 00:53:54,550

influenced your professional career?

:

00:53:56,250 --> 00:53:59,900

Steve Chang: Uh, yeah, I mean, I,

I talked about some of the leaders.

:

00:53:59,900 --> 00:54:06,630

I mean, um, You know, Brian

Fenton, who's, uh, you know,

:

00:54:06,630 --> 00:54:08,830

he's the general at, uh, at U.

:

00:54:08,830 --> 00:54:08,910

S.

:

00:54:08,910 --> 00:54:10,220

Special Operations Command.

:

00:54:10,270 --> 00:54:14,200

Yeah, he's the mentor to so many

folks, but, um, I probably learned

:

00:54:14,200 --> 00:54:17,039

the most, but I spent most of

my professional life with them.

:

00:54:17,039 --> 00:54:19,579

So learn quite a bit from guys like him.

:

00:54:19,819 --> 00:54:20,730

So it's been great.

:

00:54:20,770 --> 00:54:20,930

Very

:

00:54:20,930 --> 00:54:21,240

Tim Winkler: cool.

:

00:54:22,240 --> 00:54:26,180

What is a, an app on your phone

that you can't live without?

:

00:54:27,460 --> 00:54:30,370

Steve Chang: Uh, the premier

league fantasy, uh, app.

:

00:54:30,480 --> 00:54:35,349

I mean, I'm on there probably more

than anything else, you know, to

:

00:54:35,349 --> 00:54:37,249

include, uh, email and work stuff.

:

00:54:37,250 --> 00:54:40,610

Now, I mean, yeah, that,

that's, that's my, my fun time.

:

00:54:42,719 --> 00:54:42,979

What

:

00:54:42,990 --> 00:54:45,800

Tim Winkler: is the most adventurous

thing that you've ever done?

:

00:54:47,100 --> 00:54:48,330

Steve Chang: Most adventurous thing.

:

00:54:48,330 --> 00:54:52,650

I mean, I like I've done all sorts

of stuff sometimes out of my will.

:

00:54:52,710 --> 00:54:59,980

Um, man, I just love exploring,

you know, um, just not knowing what

:

00:55:00,059 --> 00:55:02,830

where we're headed and where we're

going and not being prepared for it.

:

00:55:02,870 --> 00:55:04,849

You know, just just

figure it out as you go.

:

00:55:04,849 --> 00:55:06,929

So, like, that's I guess that's me.

:

00:55:08,050 --> 00:55:09,249

Have you ever flown with Jeremy?

:

00:55:10,500 --> 00:55:13,910

I have, yeah, you know,

I'm free fall qualified.

:

00:55:13,910 --> 00:55:14,810

So I felt pretty safe.

:

00:55:14,810 --> 00:55:17,959

Tim Winkler: That's

:

00:55:17,960 --> 00:55:18,260

Steve Chang: good to hear.

:

00:55:18,300 --> 00:55:19,015

That was the comfort

:

00:55:19,015 --> 00:55:20,180

Jeremy Hitchcock: level that you had.

:

00:55:20,180 --> 00:55:22,025

Love it.

:

00:55:22,025 --> 00:55:22,947

Tim Winkler: So

:

00:55:22,947 --> 00:55:23,869

Jeremy Hitchcock: fun.

:

00:55:23,870 --> 00:55:25,049

I was up there, you know, I

:

00:55:25,049 --> 00:55:26,480

Tim Winkler: kept it level.

:

00:55:27,460 --> 00:55:28,040

That's great.

:

00:55:28,665 --> 00:55:30,855

What, what is a charity or a

:

00:55:30,855 --> 00:55:32,855

Steve Chang: corporate philanthropy

that's near and dear to you?

:

00:55:33,765 --> 00:55:37,495

Uh, I mean, uh, honor foundation, Jeremy

mentioned that great organization doing

:

00:55:37,495 --> 00:55:41,124

great things for a lot of people in my

old community, uh, you know, serving

:

00:55:41,124 --> 00:55:45,855

special operations, uh, uh, commit

foundations, you know, is another

:

00:55:45,855 --> 00:55:49,295

one out there that, um, you know,

serves the people that I served with.

:

00:55:49,295 --> 00:55:51,594

And so, yeah, always near and dear.

:

00:55:53,105 --> 00:55:57,455

What was your dream

job as a kid dream job?

:

00:55:57,455 --> 00:56:00,965

I mean, actually, there

was a fighter pilot.

:

00:56:01,035 --> 00:56:01,825

I hate to say it.

:

00:56:01,875 --> 00:56:04,315

You know, I wanted to be a

fighter pilot at 1 point.

:

00:56:04,535 --> 00:56:09,125

Uh, yeah, I had a fascination

with model airplanes and, you

:

00:56:09,125 --> 00:56:10,134

know, all that when I was younger.

:

00:56:10,134 --> 00:56:13,955

And then then I wanted to be a physicist

and I did that for a little bit.

:

00:56:13,995 --> 00:56:15,455

Yeah, that's not quite when I was a kid.

:

00:56:15,455 --> 00:56:17,425

I was, you know, going into college, but.

:

00:56:18,000 --> 00:56:19,610

Who knows how things will turn out.

:

00:56:21,470 --> 00:56:21,720

Tim Winkler: All right.

:

00:56:21,720 --> 00:56:23,870

We're going to close

it on a high note here.

:

00:56:23,870 --> 00:56:27,120

What is the worst fashion trend

that you've ever followed?

:

00:56:30,120 --> 00:56:31,490

Steve Chang: Rolling your jeans.

:

00:56:31,630 --> 00:56:33,189

That was like going way back.

:

00:56:33,189 --> 00:56:35,610

That's just like ridiculous,

but we all did it.

:

00:56:36,950 --> 00:56:39,329

It may be, yeah, like it might've made it.

:

00:56:39,459 --> 00:56:39,929

Yeah.

:

00:56:39,969 --> 00:56:40,844

I mean, that's just.

:

00:56:41,755 --> 00:56:42,385

Tim Winkler: Did they call?

:

00:56:42,385 --> 00:56:44,365

Did they call that pegging your jeans?

:

00:56:44,665 --> 00:56:47,930

Is that like when you rolled up it

was like a special way to hold it?

:

00:56:48,175 --> 00:56:48,445

Steve Chang: Yeah.

:

00:56:48,445 --> 00:56:49,225

You had to do it.

:

00:56:49,315 --> 00:56:49,555

Mike Gruen: Yeah.

:

00:56:49,885 --> 00:56:52,735

That might have been the name for it,

but yeah, I don't know that I knew that

:

00:56:52,735 --> 00:56:54,175

at the time that I was doing it either.

:

00:56:54,445 --> 00:56:54,775

Yes.

:

00:56:59,000 --> 00:56:59,810

Tim Winkler: They're all good stuff.

:

00:57:01,270 --> 00:57:02,380

Uh, all right.

:

00:57:02,420 --> 00:57:06,420

Uh, successful, uh, round

of, uh, Q and a thanks guys.

:

00:57:06,420 --> 00:57:09,930

It's, uh, it's been a pleasure having

you all share your, your journey and

:

00:57:09,930 --> 00:57:13,379

your experiences with us and, you

know, fighting for a good cause here

:

00:57:13,380 --> 00:57:15,050

with the, with veterans transitioning.

:

00:57:15,080 --> 00:57:16,840

So thanks for all that you do.

:

00:57:16,840 --> 00:57:18,570

And thanks for joining us on the pod.

:

00:57:19,600 --> 00:57:19,890

Great.

:

00:57:19,910 --> 00:57:20,530

Thanks so much.

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