Summary 

In this conversation, Dr. Miluna Fausch discusses the importance of effective communication in business, emphasizing how first impressions can significantly impact customer relationships. Through engaging case studies, she illustrates the difference between positive and negative customer experiences, highlighting the role of abundant language and intentional engagement in creating a welcoming atmosphere. The conversation concludes with a call to action for listeners to explore more resources for enhancing their communication skills. 

Contact Dr. Miluna  

https://www.milunafausch.com/ 

Order her book here: https://www.milunafausch.com/shop/