Artwork for podcast Industries in Motion
Generative AI set to reshape the Customer Service industry?
Episode 14 • 26th July 2023 • Industries in Motion • RBC Capital Markets
00:00:00 00:17:24

Share Episode

Shownotes

In a context of investor anxiety around the longer-term disruptive impact of AI, RBC Capital Markets’ Equity Research Team have developed a unique AI-disruption framework, which reveals the extent to which AI could alter the CX landscape over the longer term.

Links

Chapters

Video

More from YouTube