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Core Processing: Gina Ramos, SVP and COO at Tulare County Federal Credit Union
Episode 219th April 2023 • TechSolutions4CUs • John San Filippo, Finopotamus Publisher
00:00:00 00:33:41

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In this episode of TechSolutions4CUs, host John San Filippo talks with Gina Ramos, SVP and COO at $140 million Tulare County Federal Credit Union, about her credit union's journey to find and deploy a new core data processing platform. Topics include:

  • Why Tulare County FCU decided to go shopping
  • What the search process looked like
  • Why the credit union ultimately chose Jack Henry's Symitar platform
  • The pros and cons of using consultants
  • Managing core and digital banking conversions at the same time
  • How Tulare County FCU measures success
  • Working with Jack Henry as a partner
  • Lessons learned and advice for others

This episode is sponsored by Jack Henry, creators of the Symitar core processing platform.

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