This episode delves into the safety of Strathroy-Caradoc, Ontario, with insights from Police Chief Mark Campbell and Acting Fire Chief Steve Beasley. They discuss the local police and fire services, their history, current operations, technological advancements, and community engagement efforts. The episode highlights the town's commitment to maintaining safety and community wellness, making it an attractive place for residents and businesses.
Mark Campbell is the Chief of Police Services of the Strathroy-Caradoc Police Service.
Steve Beasley is the Acting Fire Chief (and Deputy Chief of Fire) of the Strathroy-Caradoc Fire Department.
About the Growing Strathroy-Caradoc podcast
Strathroy-Caradoc is a place where people and businesses grow deep roots. With a population of 24,000 people. It would be easy to assume that Strathroy-Caradoc is a sleepy part of Southwest Ontario, but new residents and businesses—from independent shops to multinational power players—are flocking here. Listen to the Growing Strathroy-Caradoc podcast to find out why.
If Strathroy-Caradoc sounds like a safe community you'd like to move to, learn more at strathroy-caradoc.ca.
If you’re an investor, learn about our value proposition, key sectors, and available properties at investstrathroy-caradoc.ca.
The podcast is hosted by Michelle Samson and produced by Storied Places Media.
We will always strive to be the best possible agency
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:offering policing services and
community wellness in our province.
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:Michelle Samson: Welcome to the
Growing Strathroy-Caradoc podcast.
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:I'm your host, Michelle Samson
and I'd like you to join me as
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:we explore Strathroy-Caradoc, and
what makes it a place where people
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:and businesses grow deep roots.
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:In this episode, we're asking a
tough question: people and businesses
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:may be growing deep roots here,
but is Strathroy-Caradoc safe?
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:I don't know about you, but
anytime I've considered moving to
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:a new city, town or neighborhood.
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:I've done some Googling about crime
statistics and the nearest fire station.
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:There are nightmare stories out
there about unfortunate folks who
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:move only to discover that they
don't feel safe in their new home.
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:So, how might you feel if you moved your
home or business to Strathroy-Caradoc?
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:Let's get to the bottom of it.
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:Why don't we start with some basics.
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:Yes, there is both a local police
service and a local fire department.
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:The Strathroy-Caradoc police service has
its own deep roots in this community.
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:The Town of Strathroy authorized a
ice force all the way back in:
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:a year before the RCMP was established.
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:Back then their top priorities were
banning alcohol sales on Sabbath
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:days, dealing with drunken, disorderly
conduct and traffic safety, which
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:in those days meant horse racing.
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:Many things have changed since then.
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:But something that hasn't is the
fact that the police service is
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:still run by the local municipality.
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:When many other small municipalities
have opted to contract policing
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:out to bigger cities nearby or
to the Ontario Provincial Police.
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:According to Chief of
Police, Mark Campbell, bigger
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:doesn't always mean better.
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:Mark Campbell: I arrived here in, in
:
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:years prior to that, I had the ability
to have sort of a recognition of what
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:two different policing models look
like, you know, the large urban police
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:service versus that small municipal.
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:And I've always said that the
difference, is the larger services
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:are like large corporations.
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:You have areas of expertise . For
example, you might work in a training
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:branch, or you might work in a major
crime unit, or you might be part of
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:a traffic division, or you might be
part of a community policing unit.
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:And on a day to day basis,
you know exactly what's going
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:on in your specific area.
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:And you may not have a line of sight
or a touch point to what's going on in
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:different parts of your organization.
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:Whereas I find a service of
our size , it's a lot like
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:running a family run business.
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:You greet customers, you
know the customers as they
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:come through the front door.
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:You're responsible for almost every
aspect of your day to day operations,
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:including, things that are occurring in
the back door as orders are coming in
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:or as you're processing, in our case,
prisoners and other items like that.
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:Like you have, that line of
sight, those touch points
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:So we're quite lucky here in our
community, to still have a municipally
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:run, and a community based police service.
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:And, you know, some of the priorities and
objectives of having a community based
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:police service is the focus on community
policing means that we are embedded in
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:the community, to prevent, partner, and
problem solve issues preemptively to try
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:to get to the root causes of those issues.
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:A unique thing about our service
currently, as we sit today, is our current
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:command and leadership group, which in
our organization is the Chief's Office,
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:the Deputy Chief, and a Staff Sergeant
are the three most senior members.
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:All three of us, grew up
in, in this community.
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:And that's the first time since I've
been here where we have the three most
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:senior command staff having a long, very,
I'll call it intimate knowledge of the
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:community because we either grew up here,
were raised nearby, and just have sort
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:of that long connection to the community.
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:It's kind of unique, and I think it's
been very beneficial for us as a service.
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:Michelle Samson: That connection to
the community is a major priority for
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:the Strathroy-Caradoc Police Service.
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:They've been baking it into the culture
since the Town of Strathroy and the
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:Township of Caradoc amalgamated in 1999.
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:Mark Campbell: Understanding and
building the relationship with your
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:community is core for us in policing.
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:You do have to earn and maintain that
trust of your community, It's so vitally
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:important, because without it, the
relationship doesn't exist and we don't
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:have any, reliability or, or any, uh,
value to the community, when they don't
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:trust what you're there to provide.
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:Certainly for us, we understand that
policing is a symbol of authority and
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:that, you know, that we need to have
integrity, fairness, compassion, those
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:are really our underlying principles.
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:If I go back to 1999, when I arrived here,
I arrived at a time when this organization
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:obviously was expanding quickly and
growing because of the amalgamation.
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:So the service went from the
Strathroy Police of about 14, 15
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:members upwards to about 26 or 28
members in a year or a year and a half.
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:To, um, staff it effectively, there
was a lot of, uh, police members
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:who came from other services.
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:Particularly, um, a lot of members
came from the London Police Service.
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:A number came from the St.
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:Thomas Police Service.
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:And we also reached into the
Peel Regional Police Service.
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:The reason for that was there was a
lot of members who had grown up in
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:this community, who had started their
policing careers in, in the Peel
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:region area, who obviously saw it as
an opportunity to, to return home.
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:So, the mix of, and I'm going to use
the term almost blended family of, of
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:arrival of these experienced members,
really allowed us to give us really
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:a hand in creating the new culture of
this police organization, built on those
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:foundations that we, you know, we just
talked about, about integrity and fairness
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:and compassion . And it allowed us
to, to really create a foundation for a
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:community engagement model of policing.
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:And it's, it's remained one of
our core pillars to this day.
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:Michelle Samson: That provides a
good overview of the police service's
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:philosophy and overall approach.
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:But what are they doing day to day?
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:Spoiler alert: they're not
spending much time cracking
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:down on horse racing anymore.
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:Mark Campbell: Our organization, we've
dedicated two traffic members for traffic
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:enforcement and traffic safety compliance.
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:We have a street crime unit.
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:Their target areas really are,
you know, drug enforcement, street
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:crime, which really is kind of
property crimes, break and enters,
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:thefts, uh, those types of activities.
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:And then, of course, we have a, uh,
an officer who works with our mental
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:health, uh, partners from the, uh,
Canadian Mental Health Association.
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:the acronym is the MCERT, that's
the Mobile Crisis Response Team
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:who attend live calls and, uh,
and do a lot of follow up calls.
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:With those people who are, you know,
challenged with some mental health issues
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:or addiction issues and, um, and it's
having a huge, I mean a huge impact.
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:Michelle Samson: They also have a
dedicated community services officer.
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:Constable Michelle McIntyre stays
busy delivering community safety
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:programming and building relationships
with youth, service clubs,
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:faith-based groups, and many others.
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:Across the service, partnership, and
collaboration are a foundational part
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:of their model, and a key to their
success as a small police service.
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:Mark Campbell: I am, uh,
willing to compare the level
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:of services that we provide.
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:to our community, to any
other police service.
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:And we will always strive to be the best
possible agency offering policing services
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:and community wellness in our province.
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:We're a service of, uh, you know,
currently 48, uh, sworn members and
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:another 20 or so non sworn members.
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:We need to work in collaboration with
the many external stakeholders who
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:are the expertise in those areas.
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:You know, the health sector, the
education sector, academia, and
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:even private enterprise who have
subject matter experts and resources.
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:that may far outreach our abilities
to singularly solve, uh, an issue.
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:There are things that you can
do, but there is also times
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:and things that you can't do.
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:And I think that to just be cognizant
of that, willing to accept help where
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:you need help, and understanding that
many hands make for, for easier work.
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:Michelle Samson: Another way
that the Strathroy-Caradoc police
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:service is maximizing their
effectiveness is through technology.
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:They've been at the forefront
of deploying lots of innovative
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:technologies, with a bit of help.
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:Mark Campbell: I would like to acknowledge
the close relationship we have with,
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:uh, our good friends over in St.
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:Thomas Police Service, who, really
allowed us, uh, particularly on the
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:introduction of the Body Worn Camera
Program, to sort of work, not off their
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:coattails but sort of in a way off their
coattails, in understanding and bringing
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:that technology and the benefits of that
program to our, to our police service.
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:So the arrival of the, uh, of the
body worn camera program allowed us
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:to put camera systems into our fleet,
including, uh, front mounted cameras,
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:an internal camera that is a really
important camera because it, it covers
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:when you have, say, someone in custody
in the backseat of your car, it is,
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:it's, uh, recording that person.
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:We also have automated license plate
scanners, which from a traffic safety
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:perspective, obviously allows us to,
be able to scan, vehicles, on patrol.
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:And from day one, we've always
messaged, uh, to our staff that this
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:technology is going to enhance your
evidence gathering capabilities.
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:Um, it's a challenging job.
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:Um, there's a lot that is asked,
uh, of police on a day to day
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:basis from not only the way that
they interact and, and deal with
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:community members, but there's also a
responsibility that as you investigate,
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:prosecute, and provide evidence as
part of a ongoing investigation or
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:or prosecution process that you are
providing the best evidence possible.
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:And I think that by implementing
these technologies, it gives us a
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:leg up in making sure that we are
collecting the best possible evidence.
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:Now, is there some other benefits to it?
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:Absolutely, there is.
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:It ensures, that our members,
are acting in the way that,
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:uh, that we expect them to act.
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:That there is, Kindness, professionalism,
uh, interactions with people.
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:And likewise, are capturing what, how
the community is, is dealing with us.
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:Um, some other technologies that we've,
uh, that we've really sort of looked
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:at and, uh, have been in all, all in
on, we've invested in, uh, health IM
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:programming, which is a, uh, a mental
health screening program . So as our
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:members are engaged with community
members who are maybe having some,
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:some mental health challenges, this
form allows us to articulate our
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:interactions with those people.
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:It's a shareable form that we
use with our local, uh, Strathroy
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:Middlesex, uh, hospital, particularly
the emergency department.
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:So that if we are having interactions
with them about a community member,
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:we're sharing information that is health
based, evidence based, and timely,
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:and so it, um, you know, it just, it
enhances those, uh, those interactions.
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:Uh, we've advanced, sorry, invested fairly
heavily in some road safety technologies,
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:We started off with two, trailer mounted,
uh, radar signs, uh, that we were
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:able to deploy, around our community.
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:Uh, since then, we've invested in
12 additional pole mounted radar
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:signs that have excellent, and I mean
excellent, speed detection, uh, vehicle
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:count, uh, data collection abilities,
which we are sharing with our, our
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:municipal partners, uh, from Town Hall
and the, uh, in the roads department.
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:It provides evidence based data to
help form decisions about possible
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:reductions in speed limits, where to
speed signs or stop signs need to go.
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:But for us, from a, from a road safety
perspective, it's alerting and giving
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:education to drivers about what speeds
they're going, so that they will
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:change their behaviors and slow down.
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:And so it's, it's those types of things
that, um, you know, they seem maybe
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:like , smaller steps, uh, or maybe
not flashy, technology investments,
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:but they are effective, investments.
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:Michelle Samson: So that was our
overview of the police service.
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:Now let's take a look at the
Strathroy-Caradoc Fire Department.
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:The department has three fire stations
with a total of 65 on-call firefighters.
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:Steve Beasley, the acting fire
chief says each station really
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:has a unique catchment area with
characteristics that the firefighters
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:are equipped and trained to deal with.
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:Steve Beasley: Each station has we
would call a pumper truck in it.
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:Station one here in the Town of Strathroy,
that's where the main fire station is.
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:We also have a 100 foot aerial truck.
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:We have a technical rescue unit,
which assists with MVCs on the
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:highway because we look after the
402 between here and, uh, Delaware.
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:And, uh, it's where the
majority of what you would call
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:a manufacturing industry is.
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:One industry have large quantities
of isopropyl alcohol on scene.
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:So that's, that's an issue for us.
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:And we've just having another
company that's building,
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:um, insulated building panels.
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:So it was, again, there's a large
amount of chemicals involved in that.
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:We also have a huge agri processing
company and they have huge
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:storage of ammonia on scene for
their refrigeration plant.
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:So we have to be very aware of those
particular processes and chemical storage.
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:They will have their own special
teams on site and the contractors that
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:they would call in to deal with that.
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:But that initial call that would
come through us, we would have
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:to have a good understanding of
what the chemicals are and how we
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:can then best make the area safe.
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:And that's essentially what we would do.
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:We would make the area safe until
such time as the experts arrived.
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:In the event that there would be a rescue
that needed to be made, we would have
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:to weigh that situation up because we
don't have fully encapsulated suits.
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:We do have mutual aid, with the
London Fire Department, which is
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:about 30 kilometers east of us.
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:Um, and I feel sure that if we were to
reach out for their assistance, they
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:would be able to dispatch and assist
us here in something of that magnitude,
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:if it was unfortunate to come about.
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:The other two communities are
more of an agri industry based
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:.
Mount Brydges has a pumper truck, a tanker truck for rural water operations,
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:and, uh, what we call a service unit,
which is essentially a pickup truck
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:with additional equipment, and it gives
us additional seating for firefighters
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:if required to get them to scene.
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:And that's very similar
situation for Melbourne.
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:Melbourne is unique within our department
because we also look after part of
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:Southwest Middlesex's fire cover as well.
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:The way Melbourne is situated,
literally the dotted line that
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:runs down the middle of the road
separates the two municipalities.
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:Glencoe being the nearest municipality
to that end, of their municipality,
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:they can't get there in reasonable time.
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:So we look after a certain portion of
that as well from the Melbourne station.
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:Michelle Samson: So if there's a
fire on the other side of the line,
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:Steve Beasley: Yep.
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:Yeah.
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:It's funny if they turn left, then
they've driven out of our municipality.
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:If they turn right, they
stay in our municipality.
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:It's literally the line is the dotted
line down the center of the street.
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:Michelle Samson: When Steve joined
the fire department as Deputy Chief
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:in 2021, he noticed that one of
the stations was offering a service
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:that the other should offer as well.
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:He spoke up and got the ball rolling.
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:Steve Beasley: When I came to Strathroy,
I was surprised to discover that both
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:Station 1, Strathroy, and Station 2, Mount
Brydges, weren't involved in any kind
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:of medical response for people dealing
with, uh, vital signs absence calls.
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:Weirdly, Station 3 was.
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:It predated me, don't
fully understand why.
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:They were the only station within
our community that were doing any
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:kind of medical response for people
suffering from vital signs absence.
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:The whole of the Middlesex County
was responding to these calls.
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:So I kind of made it a little
bit of my goal to ensure
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:that we could fill that gap.
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:We now run medical calls both
in station one and station two.
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:Um, we are, especially here in
Strathroy, we have five long time care
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:homes, so the opportunity is there.
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:It also assists our EMS partners and
it's not, we're not trying to make
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:them better because they're not good.
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:They are, they're amazing, resource.
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:They do a fantastic job,
this is purely assistance.
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:If we can get there a little sooner and
start some kind of medical intervention
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:and then the professionals show up and
take over, and then we can essentially
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:do all the grunt work for them.
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:We can make access from inside the
structure, outside the structure,
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:lift assists, carry in their
bags and so on and so forth.
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:So hopefully we're going to see
that this complements the service.
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:And I believe it's going to be
a huge benefit to the community.
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:Michelle Samson: The expansion of
that medical response service is one
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:example of how the fire department is
striving for continual improvement.
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:Another example is that the
main fire station in Strathroy
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:is being completely rebuilt.
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:The current station is just a large
garage space that was supposed to be
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:a temporary home for the department.
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:Now the municipality is investing
in a purpose build fire station that
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:will better meet the department's
needs, and reorient a tricky exit.
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:Steve Beasley: This fire station is
addressed off Zimmerman Street North,
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:which was about forty meters long
between Metcalfe and East Centre Road.
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:But we always turned out onto Metcalfe
Street, but we had to do a left to do it.
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:So now we've reorienting the fire station
so now it actually faces onto Metcalfe
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:Street, which is far better for us.
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:It's a nice wide, arterial route that
gets us to every direction in town.
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:So there's that piece.
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:It's going to be heat and
cooled far more efficiently.
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:Essentially, the station we're in
is a big giant tin shed, and so
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:you can only imagine in the winter
time, the wind whistles through here
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:and then the heating equipment that
we've got is running 90 to a dozen.
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:So all of the latest and greatest
energy efficient heating and
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:cooling will go into the building.
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:And it's purpose built, with input from
the chief and the firefighters, and
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:the architects that we selected have
built several fire stations as well.
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:So it's biggest thing is it's going
to be purpose built designed to be
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:a fire station, and it's going to
be a nice looking building as well.
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:Michelle Samson: Do we have
a completion date for that?
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:Steve Beasley: They're finishing
pouring the last of the foundation
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:walls, actually, as we speak.
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:We've had a hole in the
ground, uh, for a long time.
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:That hole in the ground will
be filled, I believe tomorrow.
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:They're coming back to do the ground work
and then everything should start to go up.
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:I would say somewhere
to a year to 18 months.
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:Michelle Samson: Earlier in this episode,
we covered how the Strathroy-Caradoc
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:Police Service has made community
an important pillar in their work.
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:I asked Steve how the fire department
interacts with the community.
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:Steve Beasley: For many years, the
fire department, the police department,
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:EMS, we used to hide behind the station
door and we would only see the public
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:when they dialed 911 and we would
go out and we wouldn't get engaged.
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:That's certainly, uh,
has completely changed.
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:We now, um, run along the three
lines of defence, of which the
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:first piece is public education,
enforcement, and then suppression.
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:So, obviously, you have to engage with
the public to the education piece.
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:We now engage everybody from
young children, up to seniors.
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:As I say, we've got, numerous
long term care homes here, so
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:there's, lots of opportunities,
uh, for that kind of engagement.
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:We have a Firefighters Association
here, which is not in any
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:way a labor organization.
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:It's very much a philanthropic
organization that's driven
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:by the firefighters.
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:We're constantly involved.
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:In fact, this weekend, both Saturday
and Sunday, I was at events.
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:We were at a touch-a-truck event
here in town and essentially that
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:was all kinds of heavy equipment
for kids to come and look at.
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:We had a couple fire trucks there and
we did an executions demonstration.
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:In Mount Brydges there was a village
wide yard sale and again we set up
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:there and had the village as well.
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:The truck for the kids to look at and
we were giving out, fire prevention
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:information to the parents as well.
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:So it's, it's something that the
firefighters, I think, enjoy far more
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:than they thought they were going to.
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:You get used to being behind the door
and somewhat being faceless, but
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:it's nice to have people tell you that
they appreciate what you do for them.
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:Michelle Samson: Over the course of
the last 20 minutes, we've covered the
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:kinds of services offered by the police
service and the fire department, and
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:how they interact with the community.
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:But you might still be wondering
about that question I asked
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:at the top of this episode.
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:Is Strathroy-Caradoc safe?
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:When it comes to fire safety,
acting fire chief, Steve Beasley
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:knows better than anyone.
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:Does he think this is a safe community?
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:Steve Beasley: Oh, yeah, I would say 100%.
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:I mean, we do absolutely everything
we can to make Strathroy-Caradoc
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:as safe a community as it can be.
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:The men and women here are
extremely, extremely dedicated,
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:extremely professional.
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:The province now has standards
that every firefighter has to meet.
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:Every member on this department
meets and or exceeds that standard.
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:We've talked about some of
the industry if the worst
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:happens, we're prepared for it.
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:We understand that it's not just
lives, it's property and business as well.
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:We need to minimize the damage so
as that factory can open up and start
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:producing again as soon as possible.
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:Because if it doesn't, people
can't pay their mortgages.
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:And, I will say that, uh,
we have good resources here.
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:We've just purchased a new pumper truck
that's going to go into station three.
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:We're in the throes of
having a new station built.
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:We got a second set of PPE for all
of our firefighters, to minimize the
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:potential for exposures to carcinogens.
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:There's a lot going on right now, because
within the fire service, Industry,
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:there's a lot going on, and we're doing
our absolute best to keep up with that.
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:So we're very fortunate.
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:We have a committed and dedicated group
of individuals that have stepped up.
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:This is as good a fire department
as I've ever been a part of.
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:Michelle Samson: I had to ask
police chief Mark Campbell for his
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:opinion on this question as well.
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:What does he think about the
safety of Strathroy-Caradoc?
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:Mark Campbell: I think our
community is extremely safe.
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:And I say that from my lived experience.
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:I have lived in this community since 1993.
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:I've policed here since 1999.
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:I grew up less than five minutes from
Strathroy, and I've been coming to
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:this community since I can remember.
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:And, you know, there's some, some
annual data that the, uh, Stats
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:Canada, provides on an annual basis.
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:The Crime Severity Index.
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:And our community, goes very
well year after year, um, on
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:on that crime severity index.
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:I was asked recently to provide
some information about, um, our
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:service compared to nine other
services of comparable size.
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:Both in their complement numbers,
community size, population numbers.
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:And, uh, in our community, in that small
group, uh, being the third most populous
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:community, uh, the fourth least staffed,
organization, you know, we were still on
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:the low end of the crime severity index.
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:So I think it demonstrated that
we're a very safe community.
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:Do we have some challenges in our
community with social disorder issues?
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:Um, sure we do.
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:Um, I think most communities do.
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:But our organization, along with
social service agencies, are all
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:aligned and are working hard as a
team to provide the best possible
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:resources for our community members
and family members who are supporting
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:those community members who might be
going through a mental health crisis.
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:Michelle Samson: Before letting
Mark get back to the important work
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:of keeping his community safe, I
wanted to ask him about the future
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:of policing in Strathroy-Caradoc.
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:At the time of recording, in June 2024,
the police services board is actively
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:working on a new strategic plan.
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:Mark was willing to give us a sneak peek.
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:Mark Campbell: This is a plan that was
a couple of years sort of in the making.
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:So the five pillars, that have been,
uh, identified and brought forward, the
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:first one is basically, you know, that
we plan and ensure that we have the
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:right tools in place to effectively,
uh, deliver services to our community.
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:The second one is about
look after your people.
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:Um, ensure that they, receive training
and, uh, that you keep feeding your
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:people to get the best you can.
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:The third strategic pillar is being
part of your community, understanding
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:your community, and servicing the
community in a way that includes them.
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:Strategic pillar number four: create a
sense of security in Strathroy-Caradoc
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:through continuous engagement.
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:We've come a long way in, in this already.
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:through traditional media exposure,
but probably more importantly,
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:through more social media channels.
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:We're active on Facebook, Instagram,
X, and even more recently on Snapchat.
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:It's about understanding your
community and, understanding where
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:they are is one of those, things.
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:And then the, uh, the fifth,
pillar: commitment to advancing
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:technology and innovation in our
police service to enhance our
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:community based policing model.
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:So yeah, the five pillars they sort of
highlight some of the areas that we are
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:spending a lot of our energy and a lot
of our time trying to, to get better at.
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:I think this is such a wonderful
community, and I think people would
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:be lucky to find us, and I think
they would be lucky to either move
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:here, bring their businesses here,
or even at the very least, take the
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:opportunity to come and visit and, uh,
and let the, the place show itself.
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:Michelle Samson: Thank you
to Mark Campbell and Steve
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:Beasley for coming on the show.
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:Learn more about the Strathroy-Caradoc
police and fire services via
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:the links in the show notes.
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:If Strathroy-Caradoc sounds like a
safe community you'd like to move to,
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:learn more at strathroy-caradoc.ca.
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:If this episode has encouraged
you to invest here, you should
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:connect with Heather Lalonde,
our Development Commissioner.
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:Her contact coordinates and more
information about the community can be
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:found at investstrathroy-caradoc.ca.
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:Next time on the Growing
Strathroy-Caradoc podcast, where
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:continuing the safety theme in a way.
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:If you're curious about the state of
healthcare in this community, another
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:important topic to consider before
moving, definitely tune into my chat
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:with Julie McBrien the President and
CEO of the Middlesex Hospital Alliance.
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:Follow us on apple, Spotify, or
your favorite podcast platform
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:to be notified when a drops.
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:Michelle: This podcast was
produced by Storied Places media.
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:Thanks for listening.