Deon Olivier is an expert loyalty consultant in South Africa with over two decades of experience across telecommunications, financial services and fuel and convenience retail. Today we discuss Discovery Vitality - a world-leading loyalty programme within the health insurance, car insurance and banking sectors. We also discuss some unique concepts within retail banking as well recent developments in fuel retail and convenience stores in the South African market. 

Show Notes:

Deon Olivier: https://www.linkedin.com/in/deonolivierwoodstock/

Harvard Business Review Case Study: https://store.hbr.org/product/discovery-limited/715423

Press Release: Apple Technology: https://bit.ly/2uwlNbB