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Scaling Your Startup Dev Team: Hiring Specialists vs. Generalists | The Pair Program Ep23
Episode 2314th March 2023 • The Pair Program • hatch I.T.
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Scaling Your Startup Dev Team: Hiring Specialists vs. Generalists | The Pair Program Ep23

Welcome to today's episode, where we discuss hiring specialists versus generalists in the tech startup world. Startups are known for their fast-paced, ever-changing environments, where engineers are often required to wear multiple hats and work on a variety of projects. So, which is better for a startup – a generalist or a specialist? Hear from startup leaders, Nick Peddy (CTO of CLEAR) and Haytham Abuelfutuh (co-founder and CTO of Union.ai) as they discuss:

  • What it means for a software dev to be a generalist vs a specialist
  • The pros and cons of hiring generalists vs specialists
  • When and why startups might strategically choose to hire one vs the other.
  • And much more!

Thanks for tuning in to today's episode!

Transcripts

Tim:

Welcome to the PAIR program from hatchpad, the podcast that gives you a

Tim:

front row seat to candid conversations with tech leaders from the startup world.

Tim:

I'm your host, Tim Winkler, the creator of Hatchpad, and

Mike:

I'm your other host, Mike Gruin.

Tim:

Join us each episode as we bring together.

Tim:

Two guests to dissect topics at the intersection of technology,

Tim:

startups, and career growth.

Tim:

What's up everyone?

Tim:

We are back for another episode of the Pair program.

Tim:

I'm your host, Tim Winkler company by my co-host Mike Grew.

Tim:

And Mike, what's going on, man?

Tim:

How.

Mike:

I'm

Mike:

doing great.

Mike:

Took a couple days off, uh, rested and ready to get back to, to doing some, some

Mike:

real work and hanging out with you guys.

Mike:

Real work

Tim:

What does that mean?

Tim:

Um, no, like sit back at work.

Tim:

. Yeah.

Tim:

Um, have you seen, um, have you seen the, the second avatar yet?

Tim:

The way of water?

Tim:

No.

Tim:

Nope.

Tim:

Not a fan.

Tim:

Not a fan of, of Avatar?

Tim:

I haven't seen it.

Tim:

Sorry.

Tim:

You haven't seen, have you seen the first one?

Tim:

Uh,

Mike:

probably.

Mike:

Okay.

Mike:

It's been a long

Nick:

time.

Nick:

Wow.

Nick:

No, you haven't.

Nick:

Wow.

Nick:

You haven't . It's either you haven't

Haytham:

or you haven't . Yeah,

Nick:

I don't, it's probably not that the

Tim:

top grossing movies of all time.

Tim:

Understand.

Tim:

I've seen

Mike:

a lot of good movies, but yeah, probably not that one.

Mike:

Okay.

Tim:

All right.

Tim:

Well, um, watch the first one.

Tim:

, what about you guys?

Tim:

Have you seen it?

Tim:

The, the new.

Haytham:

I've

Nick:

not seen the new one yet.

Nick:

I just, uh, watched the old one, the first one with my daughter to kinda get her.

Nick:

She hadn't seen it yet.

Nick:

She's a little bit too young for 44, so we're getting ready for it

Nick:

this week time we'll probably go.

Nick:

Yeah, I was

Tim:

really, what about you?

Tim:

Ha?

Haytham:

I haven't watched the second one either.

Haytham:

Uh, but I love the first one.

Haytham:

Mm-hmm.

Haytham:

, I just.

Haytham:

Watch the trailer for the second one.

Haytham:

I'm not super excited about it.

Haytham:

I dunno if it's because of, you know, has been so long since the first one, right?

Haytham:

Uh, not sure, but, uh, I'll definitely give it a shot.

Tim:

That's what I was reading an article about is that it's been like 14 years.

Tim:

Um, and they said that they were waiting for the technology to kind of catch up

Tim:

to, to really capture what they wanna capture, but what they've recorded at

Tim:

this point, they say, um, they have enough content to cover the next three.

Tim:

Of the series, which is wild.

Tim:

Um, so I

Nick:

read somewhere, I, I guess in the second one, Edie Falco is in it

Nick:

as a, a primary character some way.

Nick:

And apparently she shot her scenes so long ago that she assumed that

Nick:

the movie already came out, like flopped or something, didn't.

Nick:

No idea.

Tim:

That's hilarious.

Tim:

Wow.

Tim:

Well, let's, um, let's go ahead and give the listeners a, a

Tim:

heads up on, on today's episode.

Tim:

So we're going to, uh, dissect, um, could call it a de a debate, um, but

Tim:

basically two points of view that are centered around hiring, uh, different

Tim:

kinds of engineers within startup environments and specifically, you

Tim:

know, generalist types of engineers versus specialist types of engineers.

Tim:

So, you know, oftentimes we have a lot of founders, CEOs, CTOs, that have a, maybe

Tim:

a strong stance on, on this one way or.

Tim:

. Um, and, um, you know, often might not wanna deviate from their own

Tim:

style, but maybe this conversation might flip some viewpoints.

Tim:

So we've got two fantastic guests here joining us.

Tim:

Uh, both have a really diverse experience in hiring up engineers and building

Tim:

teams from early stage startups, uh, to big tech companies like Lyft and Google.

Tim:

So we'll get some nice perspectives on the topic.

Tim:

Uh, and Nick, thank you both for joining us on the PAIR program.

Haytham:

Thanks for having us.

Haytham:

Thank you for having us.

Tim:

Sure.

Tim:

So before we dive into the discussion, we do like to kick things off with the

Tim:

fun segment that we call, pair me up.

Tim:

Pair me up.

Tim:

Here's where we're gonna go around the room.

Tim:

We'll shout out a complimentary pairing.

Tim:

Mike, as always, uh, you start us off what, what you got for us.

Mike:

So for those, uh, actually watching the video, uh, you can see I'm shaved.

Mike:

So, um, which is not common, but my pairing is, Big

Mike:

projects and playoff beards.

Mike:

So the reason I took a couple days off was for the last like month plus, I was

Mike:

totally crushed by end of year reviews.

Mike:

I have a large team and a lot of people to review, so I was working

Mike:

a lot of late nights and long hours.

Mike:

And during those like crunch times, I just go with my hockey playoff beard,

Mike:

don't do anything, and don't maintain it.

Mike:

And then when the project's done, I shave it.

Mike:

So, uh, it was like a nice.

Mike:

Nice little reprieve.

Mike:

So that's my, my tradition I've been doing it for, since college.

Mike:

Um, so that's, that's my pairing.

Nick:

Nice,

Tim:

nice.

Tim:

I'm sure our, our viewers appreciate it.

Tim:

You look much cleaner.

Tim:

Like you've, like you've showered recently, , um, also, uh, there's a

Tim:

big Rangers caps game coming up soon.

Tim:

Yes.

Tim:

There is.

Tim:

Um, yeah, December 27th actually.

Tim:

So, um, yeah, just we'll

Mike:

assumed you'd be busy

Mike:

. Tim: Yeah.

Mike:

Yeah.

Mike:

That, that might actually segue right, right into my pairing,

Mike:

um, . I'll, I'll jump in.

Mike:

Uh, so, you know, my pairing is a derivative of a life-changing event that

Mike:

my wife and I, uh, recently experienced.

Mike:

Um, last week, Tuesday, uh, to be exact.

Mike:

Uh, we welcomed into the world, our first child, uh, a daughter.

Mike:

Her name is Alice.

Mike:

Um, and with that I'm going to go with newborns and a new purpose.

Mike:

Um, so, you know, for those parents that are out there listening, I'm certain

Mike:

you can relate, but your life takes.

Mike:

New meaning when you bring a child into this world.

Mike:

And yeah, it's the best thing that's ever happened to us.

Mike:

And, and I feel like my wife and I both have this new purpose

Mike:

in life, which is Baby Alice.

Mike:

So that's, that's my pairing.

Mike:

Get a little, little, uh, you know, teary-eyed, sentimental

Mike:

on, on this one with, um, you know, newborns and a new purpose.

Mike:

So, um, right.

Mike:

I'm, I'm, I'm prompt.

Mike:

Yeah.

Mike:

Congratulations.

Mike:

Congrats.

Mike:

Thank you.

Mike:

Thank you.

Mike:

Awesome.

Mike:

I will close, uh, in the five second scramble with parenting tips.

Mike:

I assure you,

Mike:

. Haytham: So too soon for

Mike:

. Mike: No, I'll be asking for them.

Tim:

Yeah, ill not be giving any parenting tips.

Tim:

Um, alright, so let's pass it to our guest now.

Tim:

Uh, ha them, if you want to give us a quick intro and tell us your,

Haytham:

Um, sure.

Haytham:

I, I feel very hard to top what you just said, but, uh, , I'll go.

Haytham:

Uh, bit classic.

Haytham:

Uh, I do like driving and listening to either podcasts like this

Haytham:

one, uh, or audible books, uh, for the more my normal routine.

Haytham:

Uh, I used to drive about like 40 minutes or so, you know, every, uh,

Haytham:

day going in and outta work and.

Haytham:

Listening, uh, allowed me to catch up on a lot of reading, um, and, you know,

Haytham:

learn a lot, um, uh, for the past few.

Tim:

Cool.

Tim:

Do you have any favorite podcasts that you recommend aside from the pair program?

Haytham:

Know, is that, uh, paid, uh, advertising ? That's right.

Haytham:

Um, I, uh, I do like the Software Engineering Daily.

Haytham:

Uh, I guess, uh, but I also loved cereal.

Haytham:

Uh, if you know, you, I haven't heard of it.

Haytham:

It's, it's amazing, uh, by, um, Uh, American Life, um,

Haytham:

if I remember correctly.

Haytham:

And, uh, and it's, it has, it's all about real world stories

Haytham:

that they sort of news reporting.

Haytham:

Um, and, um, I think I have quite a few on my list and just turn on

Haytham:

the, uh, you know, the latest like recently, you know, added podcasts

Haytham:

to that list and it just listen,

Nick:

uh, gets sucked in.

Nick:

Which did you say cereal?

Nick:

Yes.

Nick:

Zero's incredible production value too.

Nick:

Yeah, yeah,

Haytham:

yeah.

Haytham:

The, the

Tim:

ad, the story on Aon, um, just they did the, I say yeah, they did the, um,

Tim:

they did the Netflix, or was it hbo?

Tim:

O um, one of the two.

Tim:

It was so good.

Tim:

I mean, I, you know, I, I remember watching like the documentary,

Tim:

but then there's like a.

Tim:

Docuseries that just recently came out, and it's, uh, it's so, it's so well done.

Tim:

Um, but agree with

Haytham:

you.

Haytham:

Check that out.

Haytham:

I have not, uh, watched that.

Haytham:

Yeah.

Haytham:

But yeah, the, the podcast was awesome.

Tim:

Awesome.

Tim:

Yeah, I'll send you the, uh, I'll send you the link to it, but good stuff.

Tim:

Uh, Nick, how about yourself?

Tim:

Uh, quick intro and, and your pairing.

Nick:

Yeah.

Nick:

So hello everybody.

Nick:

I'm Nick Petty.

Nick:

I'm the CTO for Clear.

Nick:

I've been an engineer and engineering leader for all of my career.

Nick:

I'm happy to be here.

Nick:

Uh, gosh, my parents feel so self-indulgent now

Nick:

compared to Pro Parenthood,

Nick:

was in Washington State.

Nick:

It's been dumping snow.

Nick:

It's extremely cold.

Nick:

My wife is Vietnamese.

Nick:

Um, and on today's, like today, she likes to make, or, or

Nick:

sometimes we order in, uh, fu.

Nick:

Um, and so the, the, the winter season, that's cold snow and that warm broth.

Nick:

Oh, it's such a, just a delightful pairing.

Nick:

Made my mouth water a little bit, just thinking about it.

Nick:

Absolutely.

Mike:

I think this is, uh, the second appearance of, uh, as honor parent Uhhuh.

Nick:

Mm-hmm.

Nick:

. Mm-hmm.

Nick:

. It's one of my go-tos too.

Tim:

Are you heavy on the sriracha?

Tim:

You going heavy on that?

Tim:

I

Nick:

load it up, man.

Nick:

Um, mm-hmm.

Nick:

. I like, I throw the basil in.

Nick:

I throw the lime in.

Nick:

I rode, throw the sriracha in.

Nick:

Yeah.

Nick:

That's so good.

Haytham:

Uh, we, uh, in, in our family, we do a soup day.

Haytham:

Uh, it's little tradition.

Haytham:

We, uh, started after moving here to the cold west.

Haytham:

Uh, we just.

Haytham:

Soup and go out in the cold in some, you know, park or

Haytham:

something and just have soup.

Haytham:

Uh, it's, I dunno, maybe that would be my second period.

Nick:

sounds like a good tradition.

Nick:

I like that.

Nick:

But it's sounds great.

Nick:

It's awesome.

Nick:

Yeah.

Haytham:

Love the fuck.

Tim:

Yeah, love the, uh, um, cool.

Tim:

That was great.

Tim:

Uh, let's, let's, uh, go ahead and transition into the, the,

Tim:

the discussion for today.

Tim:

As I mentioned, we're gonna be talking about, you know, hiring up engineers

Tim:

into startup environments and, and breaking down some of these maybe

Tim:

pros and cons of hiring up, you know, a generous versus a specialist, uh,

Tim:

these different types of profiles.

Tim:

And so there's a lot of research out there that's maybe made the

Tim:

the case for both sides here.

Tim:

I was doing a little bit of digging on the topic as well, and you

Tim:

know, the, a couple of journalists, for example, like David ep.

Tim:

Wrote a, you know, a New York Times, you know, bestseller called Range, which

Tim:

is, you know, range wide generalist triumph in a specialized world.

Tim:

Um, so they're, you know, he's making the case that, you know, hyper specialization

Tim:

is something that's instilled in all of us since grade school, but it might

Tim:

be a little bit overrated, Emily.

Tim:

We should encourage, you know, range.

Tim:

And then alternatively, um, leaders like Michael Malcolm Glad.

Tim:

Who's another journalist, put on a, um, put out a pivotal book called Outlier,

Tim:

which makes the case that, you know, specialization is what contributes to,

Tim:

you know, high levels of, of success.

Tim:

And so now we want to think about these implications in, in the context of hiring

Tim:

up, you know, maybe technical talents, specifically in startup environments.

Tim:

And we'll cover this from, you know, mid to senior level, all the

Tim:

way up to, to leadership level.

Tim:

Um, and I'm just gonna jump into it at this point.

Tim:

Start with you first.

Tim:

Maybe you can shed a little bit more light for our listeners and, uh, expand

Tim:

on, you know, the, the, the journey to, to get to your current role as the CTO

Tim:

at Clear and, uh, and then a little bit more on the size of your company tech

Tim:

teams that you're, you're responsible

Nick:

for.

Nick:

Yeah, absolutely.

Nick:

Um, I, I would say that's probably, um, being just the last few years

Nick:

of my career that I have sort of like emotionally accepted the

Nick:

idea that I'm not a developer.

Nick:

You know, I haven't, I haven't like written, killed for a paycheck in

Nick:

probably like a decade or more, but, uh, in my heart I still am,

Nick:

you know, and that, cause that's been the majority of my career.

Nick:

So, you know, I spent a good chunk of time at places like Amazon and PayPal.

Nick:

That was probably about 15 or 16 years right there as a, you know,

Nick:

as an IC of some form or another.

Nick:

Um, eventually, you know, I, I had an opportunity towards the latter end of

Nick:

my time at PayPal to, um, really be sort of in like a, not quite, I wasn't

Nick:

managing people, but I was sort of leading a very large team in a sort of

Nick:

indirect capacity as like a very senior.

Nick:

Um, and it finally clicked for me, like, oh, like, hey, if I do this right,

Nick:

I can sort of become this outsized leverage for the rest of the team.

Nick:

And the impact then that I can have is far greater than I could have,

Nick:

even, even the most senior most, you know, deep IC that I could imagine.

Nick:

Um, and ultimately what I care about in my career is impact, um, and, and

Nick:

doing things that matter to people.

Nick:

I don't, you know, need to be curing cancer per se.

Nick:

You, you know, it needs to be something of value and something meaningful,

Nick:

uh, to people from a product and, and sort of society perspective, right?

Nick:

So every role I've had since then has been sort of measured attempts at

Nick:

growing my leadership capabilities, increasingly larger sizes of scale,

Nick:

starting with early, early stage startup first was sitting around the CEOs kitchen

Nick:

table, ATT didn't have an office yet.

Nick:

Early, right?

Nick:

All the way up through, um, late stage to the ipo.

Nick:

Um, you know, I think you were at Lyft when Lyft IPOed.

Nick:

. Yeah.

Nick:

Yeah.

Nick:

So I, I was, I was an Uber when Uber iPod, uh, on the other side of things.

Nick:

Um, right.

Nick:

And then, and then going all the way to the other extreme at JP

Nick:

Morgan Chase, the, pretty much the largest organization you can imagine.

Nick:

Um, and now at Clear may a little more in between, uh, you know,

Nick:

clear IPO last year, um, scaling up and maturing a lot of ways.

Nick:

Um, I've got a good size, couple hundred people in terms

Nick:

of engineering organization.

Nick:

Um, and, and so a lot of my focus now is just really on how do I

Nick:

build really great teams and help them, you know, create leverage.

Tim:

Excellent.

Tim:

Yeah.

Tim:

And we'll, we'll, um, picket that here in just a minute, but, um,

Tim:

let's, let's transition quickly over to Haitham if you wanna Sure.

Tim:

You know, provide a little bit of background, uh, for our listeners

Tim:

as well on your, on your journey.

Tim:

And then, uh, obviously expand a little bit more on what's going

Tim:

on right now at Union, at ai.

Tim:

Sure,

Haytham:

sure.

Haytham:

Yeah.

Haytham:

Um, thank you for the opportunity.

Haytham:

Yeah.

Haytham:

My name is Abu.

Haytham:

I'm originally from Egypt.

Haytham:

Uh, and I have worked in a few.

Haytham:

Big corpse, a cor, a corporate, uh, worked for Microsoft, Google, and, uh,

Haytham:

most recently left before starting union, uh, with a few amazing co-founders.

Haytham:

Um, also, by the way, generalist engineers, so we'll

Haytham:

talk about that in a bit.

Haytham:

Um, uh, yeah, and I got, uh, got opportunity to work, uh, you know,

Haytham:

as an IC for most of my career.

Haytham:

Uh, like talent management, I've done tech leading, uh, and I've seen.

Haytham:

Um, you know, maybe across, if, if there is some dividing line between

Haytham:

generalists and, and, uh, uh, specialists, uh, I definitely work

Haytham:

with people who are, who, who at least, uh, categorize themselves as one or.

Haytham:

I think there's a lot of value that both can provide, uh, and a lot of value that,

Haytham:

um, uh, I sort of found myself within a team, uh, can provide to both of them.

Haytham:

Um, there's definitely, I would say more collaboration than, um, uh,

Haytham:

competition between the two roles.

Haytham:

Um, at, uh, at Union, we started the company about two years ago, uh, with the

Haytham:

mission to, from the name, uh, to really unify, uh, the ML work, uh, uh, space, uh,

Haytham:

the tooling and the, the processes and.

Haytham:

Efforts, uh, uh, and make it super easy for companies that need to adopt, uh, ml,

Haytham:

uh, as they're, you know, part of their business, uh, to, you know, just create,

Haytham:

shift things quickly, um, and bring in the efficiency that, you know, we have

Haytham:

as an industry have built over maybe 15, 20 years in software engineering,

Haytham:

uh, over to this ml, uh, first.

Tim:

Awesome.

Tim:

Yeah.

Tim:

Um, let's, let's start with, with you, Nick, on this because you

Tim:

recently just went through a little bit of a hiring spree, uh mm-hmm.

Tim:

as you mentioned to us on our intro call.

Tim:

Um, talk to me a little bit about that, um, you know, what level you were kind

Tim:

of looking at bringing in, and then let's break down, you know, what you were

Tim:

looking for in terms of these molds and.

Tim:

Yeah,

Nick:

it's a, it's a really interesting, one of the context of Clear actually,

Nick:

because, um, upon joining Clear, so I, I, I'm still very much hiring by the way.

Nick:

Uh, quick shout out.

Nick:

Uh, but, uh, you know, where, where I, where I started when I took the role was

Nick:

really at my most senior leadership team.

Nick:

I didn't really have a sort of senior leadership bench.

Nick:

It was a lot of like frontline managers and, um, you know, very much, I think

Nick:

the, the vestige of the company really scaling up really quickly and maturing

Nick:

really quickly is now finding itself in a position where it's time to sort of

Nick:

like take that next level up in terms.

Nick:

Organizational structure and, and potentially specialization.

Nick:

But interestingly enough, when I, when I looked at hiring my

Nick:

leadership bench out, um, I was really focusing on generalists actually.

Nick:

Um, specifically, you know, and, and what I kind of built each of my hires

Nick:

was that, You know, there is gonna be a, a significant sort of pillar

Nick:

or vertical chunk of functionality to own that's gonna be meaningful and

Nick:

impactful for the company for sure.

Nick:

But I really care about the most are leaders that can reach across the

Nick:

organization and help me sort of solve a bunch of different, of problems

Nick:

that are more horizontal in nature.

Nick:

Um, just again, because it's really about.

Nick:

Clear.

Nick:

Um, really sort of taking, taking off in terms of, um, the scale of

Nick:

things we're doing, the types of things we're doing, expanding outside.

Nick:

I think most people know clear as an airport business, right.

Nick:

Um, and there's now so much more that we're doing and are

Nick:

going to be doing in the future.

Nick:

Um, and, and getting there requires, you know, maturing, uh,

Nick:

our collaboration, maturing our processes, upleveling our talent, um,

Nick:

ensuring our tech stack in many ways.

Nick:

Right?

Nick:

Um, and each of those things is not really a vertical problem said, right?

Nick:

So it's sort of horizontal problem set.

Nick:

And so, As I, as I brought on really, really great strong leaders

Nick:

that I'm really thrilled with.

Nick:

Each of them has sort of approached much, a much more sort of first team versus, ok,

Nick:

I'm gonna focus on my little area and make this good and, you know, everybody else

Nick:

can worry about their own areas instead.

Nick:

Um, and I think that's probably the right thing for now.

Nick:

Having said that, and you know, my belief by the way, just to throw it

Nick:

out there to, to kind of, uh, you know, juicy up the conversation a

Nick:

little bit, is that it's really not a choice, but more of a spectrum.

Nick:

That you, I think you, you, you make intentional choices about the, when you

Nick:

wanna think about generalists versus specialists, and there may be times when

Nick:

it's one's appropriate versus the other.

Nick:

And you kinda, the, the trick or the nuance is knowing when, um, and it's

Nick:

not necessarily even linear, right?

Nick:

You don't graduate from specialist or generalist specialists, for

Nick:

example, and then you're specialists forever at that point, right?

Nick:

Like sometimes you come back around at various points.

Nick:

In my career, I've had opportunities to do what you might call like a

Nick:

startup within a large company.

Nick:

And in doing so, do you end up sort of coming back around to, okay,

Nick:

now I'm hiring generalists again.

Nick:

Um, and, and then you sort of maybe work your way towards

Nick:

specialists as you need to for scale.

Nick:

Yeah, it's

Tim:

fascinating and, you know, this leadership level, um, you know, and

Tim:

I know that titles can mean something in every org, but you know, we talk in

Tim:

like EMS director level of engineering.

Nick:

Is it more More VP level?

Nick:

More vp VP level?

Nick:

Yeah.

Nick:

Okay.

Nick:

Yeah.

Nick:

Yeah.

Nick:

And, and, and especially, you know, depending on the size of the company,

Nick:

especially at the more senior levels, those titles can, can be a little squishy.

Nick:

Sure.

Nick:

Right.

Nick:

A little bit like what's difference between a VP and SVP when you're

Nick:

talking about like a 200 person engineering organization, for example.

Nick:

Right.

Nick:

And there are differences, but they might be like, you know, subtle.

Nick:

Right.

Nick:

And so I tend to think about, and then this goes back to the whole,

Nick:

you know, how you establish that bench and how you work in generalist.

Nick:

I tend to focus on how do we grow into the organization, right?

Nick:

So you may have a title, it's a little bit squishy and feels like a little bit

Nick:

overinflated now, but like in a year or or two, as we continue investment,

Nick:

as we grow the organization, it's gonna make a lot more sense, right?

Nick:

And so you wanna kinda, I, I think about hiring generalists for the

Nick:

long term, uh, in that respect.

Nick:

And

Tim:

Haitham, you, you know, obviously we're in a, in a much

Tim:

smaller situation here at Union ai.

Tim:

Maybe, you know, what's the size of the tech teams here and, um, you know, you,

Tim:

you mentioned that you're hiring as well.

Tim:

Uh, you did, you did plug, you're looking at generalist, um, you

Tim:

know, tell me about the, tell me about that strategy and why you're,

Tim:

you're, you're going that direction.

Tim:

Yeah.

Tim:

Um,

Haytham:

uh, so we, we are a much smaller.

Haytham:

Younger company and smaller team.

Haytham:

Uh, as well, we started with, uh, five people.

Haytham:

Uh, we have grown the, the org to about 35, I wanna say now.

Haytham:

Um, most of them are engineers.

Haytham:

I think we 18.

Haytham:

18, uh, uh, tech and then, uh, some and, uh, writing and others.

Haytham:

Um, Uh, and I think the way, the way we started thinking about this

Haytham:

when we started is, uh, you do want initially, uh, generous because the,

Haytham:

the, the kind of things that you will need to do are just so flexible and

Haytham:

a lot of unknowns that you cannot.

Haytham:

Anyway, you make it, you'll not make the right choice.

Haytham:

Picking the right specialists to do every little thing you want.

Haytham:

Um, right.

Haytham:

And they will be, uh, probably under utilized.

Haytham:

Cause there isn't enough of, you know, that sort of

Haytham:

specialization in the beginning.

Haytham:

Uh, even though later on there will be a lot more, but you know, in the beginning

Haytham:

you want people who can, uh, be very flexible, can jump around roles, uh,

Haytham:

can even go up in like management and then down bic, like you want, generally

Haytham:

very different dimensions, I guess, uh, if I can describe it that way.

Haytham:

Um, uh, they can even be sometimes engineers, sometimes non-engineers

Haytham:

and be, you know, product management and maybe customer sales.

Haytham:

Uh, like they can just work all.

Haytham:

Until you get to a point and agree with Nick on that, that like, it's

Haytham:

not, it's not really a, a binary switch, uh, that happens, right?

Haytham:

It just, uh, when it's different of course, across the company, like

Haytham:

in different roles in the company where you start realizing that,

Haytham:

um, for that particular thing you.

Haytham:

Maybe more specialization.

Haytham:

Um, it's not just, doesn't have to be a specialist, right?

Haytham:

Like somebody like full-time specialist, but more

Haytham:

specialization for certain things.

Haytham:

Um, one of those things that we recognized like very early on is like the, the, you

Haytham:

know, the customer facing, uh, the support and uh, uh, customer success and so on.

Haytham:

Uh, people who reach out like Gabriel.

Haytham:

There's, uh, marketing, there are some, uh, I would say roles that.

Haytham:

Much further apart, um, than others.

Haytham:

Uh, and for those it was a bit easier to, uh, um, to target

Haytham:

and find specialists for.

Haytham:

Uh, but you know, if you talking about maybe product and, um, and engineering

Haytham:

roles, maybe they're closer together that, uh, the, a generalist or assumptionists

Haytham:

can span across that spectrum.

Haytham:

Um, I, I think the other thing I, I would say, uh, another

Haytham:

area we saw is like security.

Haytham:

There are, so just some, even within tech, uh, and engineering world, there

Haytham:

are certain domains that, um, are just too big, uh, for somebody to sort, I

Haytham:

don't wanna say casually take the one, but just, uh, um, without the full

Haytham:

knowledge of the domain, uh, excel that, uh, and you know, Security is one of them.

Haytham:

Uh, like you doing d ml engineering is another.

Haytham:

There's just certain, some areas that are still very, um, hard to, uh, to sort of

Haytham:

pioneer and make impact in if you are not already sort of deep, uh, in the weeds.

Haytham:

Uh, prior to joining the.

Haytham:

So definitely started with generalists, uh, to scale out the

Haytham:

entire company and then started picking up areas where we want to

Haytham:

hire, um, you know, more specialized

Nick:

people.

Nick:

I think security is definitely, I think an area where, um, sorry.

Nick:

Sorry, Mike cut you off there.

Nick:

I was just thinking like security is definitely a really interesting

Nick:

area where, um, The, the generalist specialist transition can be

Nick:

like really kind, obvious, right?

Nick:

Because you can actually go quite a quite ways with software engineers and

Nick:

just like really basic, but like solid engineer, like security practices.

Nick:

Mm-hmm.

Nick:

. And then at some point you reach a point where you know you need somebody

Nick:

who's got that depth expertise.

Nick:

Jumps.

Mike:

Yeah.

Mike:

Was the, you could have, um, , you can actually do more damage in a way

Mike:

if you have someone who kind of knows security but isn't really, doesn't

Mike:

really know what they know or don't know what they don't know, and next

Mike:

thing you know, you, you're in.

Mike:

Mm-hmm.

Mike:

, worse situation.

Mike:

And, and I think the same is true with ml.

Mike:

Like I think of all I've, I've met a lot of people who think they really

Mike:

understand machine learning and then they don't realize how biased

Mike:

their models are and all the mm-hmm.

Mike:

terrible things that they're, that they've done, um, same in

Mike:

security and the rest of it.

Mike:

So I do think you're, I, I totally agree, right?

Mike:

There's this like, Good best practices and understanding.

Mike:

Yeah.

Mike:

And just wanting to, making sure that people know what they know

Mike:

and know what they don't know.

Mike:

Um, and then you can start bringing in more specialist security.

Mike:

Both of those are areas where, I mean, I would argue security is such a big domain.

Mike:

Machine learning is such a big domain that there's generalists and then

Mike:

there's specialists within just that.

Mike:

Mm-hmm.

Mike:

, um, and Right.

Mike:

Absolutely.

Mike:

Understanding

Nick:

that as, and we should, we should probably clarify, you know,

Nick:

when we talk about generalists and specialists, we're kinda using a couple

Nick:

of different dimensions here, right?

Nick:

Cause on the one hand you can think of terms like skillset, tech, tech,

Nick:

tech, tech stack, things like that.

Nick:

I actually tend to think of it more little ways in the ways that you were

Nick:

talking about hate them in terms of like different hats you wear, right?

Nick:

Mm-hmm.

Nick:

. So are you an engineer who can also sort of wear a product hat?

Nick:

Are you an engineer who can also speak to customers?

Nick:

Right?

Nick:

Things like that.

Nick:

Um, and then you.

Nick:

At some point, you know, and, and you can find a few those folks, and then you

Nick:

get started as a company or as a team, and you can get pretty far that way.

Nick:

Mm-hmm.

Nick:

, but then at some point you, you just can't find too many of those people.

Nick:

Right.

Nick:

And you mm-hmm.

Nick:

and you don't wanna, cause you start to scale up, you need to start to have people

Nick:

who really only focus on that one hat.

Nick:

Um, over time, I think my personal experiences, that's kind of how

Nick:

most organizations end up making that transition is that you realize

Nick:

you just, you can't hire 200, you.

Nick:

People who can wear all the hats because there aren't 200

Nick:

people, don't wear all the hats.

Mike:

And I think that's an interesting distinction.

Mike:

It's actually one of the notes I made was the distinction between

Mike:

generalists versus really, I think what both of you are talking about

Mike:

is maybe more around versatility and adaptability than say generalist.

Mike:

Right?

Mike:

Like for me, a generalist is someone who can do a lot of different things,

Mike:

um, kind of s like can, as opposed to someone who's versatile, who

Mike:

can flow from one role to another.

Mike:

Like today, we need someone who really understands this versus.

Mike:

, you know, being able to do that.

Mike:

I, I, I'm curious, like versatility, adaptability, or things that

Mike:

I sort of think of more.

Mike:

um, especially at startup stages.

Mike:

And then the other sort of common one I've seen, I'm curious to get both of

Mike:

your opinions, is the notion of a T-shaped engineer where they have a breadth of

Mike:

knowledge that's sort of their foundation.

Mike:

Mm-hmm.

Mike:

, but then they definitely go deep in certain areas.

Mike:

Um, and then aligning that with sort of who you're looking for.

Mike:

So you get somebody who maybe is a really deep backend software develop.

Mike:

Has some familiarity with like C I C D, some familiarity with say, security and a

Mike:

little bit of data engineering, but really they're like a backend engineer, like

Mike:

that's, that's their bread and butter.

Mike:

Mm-hmm.

Mike:

. And so of that notion of a, like a T-shaped sort of this generalist

Mike:

in some areas, but definitely kind of specializing, I'm curious what

Nick:

your thoughts are on that.

Nick:

To whomever wants to think, yeah, I'll, I'll jump in.

Nick:

Cause like you're like, we're on like the same wavelength today or something.

Nick:

I was thinking the same, that T-shaped idea I was gonna bring up.

Nick:

I think, you know, clear has a really interesting example

Nick:

of that in biometrics, right?

Nick:

Cause biometrics is a place where you want deep specialization.

Nick:

Mm-hmm.

Nick:

, and we have that.

Nick:

But at the same time, biometrics is also really, really core to experience.

Nick:

Right.

Nick:

What I think about, and it comes like T-shaped engineers, is really, again,

Nick:

a spectrum, but really from sort of more juniors, more senior, right?

Nick:

As I expect my engineers and my engineering leaders as they

Nick:

become more senior, whatever specialization they have, right?

Nick:

Obviously that goes to increasing depth, but then also in

Nick:

terms of that T shape, right?

Nick:

That like, That person should also be able to think really deeply about the customer

Nick:

experience, about stakeholders, about the product, and like apply their depth to

Nick:

sort of that broader perspective as well.

Nick:

I have some really great, um, very senior like principal engineers, for example,

Nick:

you know, in my biometric space that, um, you know, really know their stuff

Nick:

really well, um, and can do incredible things, but at the same time have a

Nick:

really strong lens on, on, you know, what that, what that customer experience

Nick:

is like and, and how biometrics plays a part in, uh, in a product experience.

Nick:

Right?

Nick:

I think.

Nick:

And biometrics is still relatively new and interesting, so people

Nick:

tend to kind of focus in on it.

Nick:

But as I commonly tell my team, biometric good biometrics should be invisible.

Nick:

It should be like the electrical outlet in your wall, right?

Nick:

You should never even think of it.

Nick:

It's just, it's, and it just works.

Nick:

And in fact, the only time you really even acknowledge it is when it

Nick:

suddenly doesn't work for some reason.

Nick:

So the goal is always to try to keep it like invisible and, and, and

Nick:

deep, but highly, highly effective.

Nick:

In order to do that, you have to have both that depth and also that perspective on

Nick:

what the product experience should be.

Haytham:

I'm, I'm curious, Nick.

Haytham:

Uh, so are you, the, the people you saw grow into this sort of T-shaped employees?

Haytham:

Mm-hmm.

Haytham:

, uh, did so does, did they start as a generalist and then they, they

Haytham:

started building up, um, the vertical sort of expertise in one area.

Haytham:

Uh, and they just, yeah, maintain.

Haytham:

That's

Nick:

a really, that's how, yeah.

Nick:

It's really interesting.

Nick:

I've, I've seen both to be frank.

Nick:

Um, and it's a really interesting question.

Nick:

Um, I think you can have both, but in, in my mind, the things that are really

Nick:

interesting, I think this is where your space in MySpace are sort of paralleled,

Nick:

is that like there are areas like, you know, in, in ml you need to have some,

Nick:

some really some depth of expertise.

Nick:

But again, if ML is um, like your experience, your product platform, right?

Nick:

Then you're also gonna have that broader perspective.

Nick:

Um, but you can have the same thing happen with a generalist.

Nick:

Yeah.

Nick:

Yeah, I have

Haytham:

definitely seen, uh, and I'm trying to reflect on like the, the team

Haytham:

we have built so far, the people I've, uh, had the pleasure to work with before.

Haytham:

Um, and I, I think I have seen more people who, uh, were sort of hired

Haytham:

as a generalist, um, and, and then started either developing expertise

Haytham:

or they already came with this expertise in one area that was just.

Haytham:

Sort of known in like, sort of the interview process or not.

Haytham:

They were not really hired specifically for that area.

Haytham:

Uh, but they started either, um, you know, leaning towards working more in this or

Haytham:

maybe, uh, advocating more in that area.

Haytham:

Um, and started, you know, being presented within the company has that,

Haytham:

uh, uh, the T-shaped employee, right in that, uh, they can go, uh, they have a.

Haytham:

Um, knowledge around, you know, different areas, different hats and so on, but

Haytham:

they have very, very deep understanding of either ML or maybe some CICD systems

Haytham:

or like, whatever the, the situation is.

Haytham:

Um, but I have seen less, uh, people who were hired as, um, specialists who sort.

Haytham:

Luckily happened to be generous . Um, uh, definitely seen that, but I feel

Haytham:

like it's, that was a lot, that's a lot greater, uh, in my experience at least.

Haytham:

Uh,

Nick:

that brings up kinda an interesting, uh, additional dimension

Nick:

to the conversation then, which is like, to what degree do you prioritize

Nick:

intentionally creating environments and cultures where that can happen, right?

Nick:

Mm-hmm.

Nick:

, right?

Nick:

Is that, is that something that matters?

Nick:

And, and do you do that accidentally or do you do it on purpose and

Nick:

sort of what does that look.

Nick:

I've never, to be frank with you, I've actually never thought

Nick:

about it that way before.

Nick:

Um, but as I heard you speak, I'm thinking about like, you know, obviously you wanna

Nick:

create environments, people can learn, people can grow, people have mobility

Nick:

in terms of roles, things like that.

Nick:

Really, really important to me.

Nick:

Why I'm creating teams is, is creating opportunities for growth.

Nick:

Cause that's what people really care about in their careers.

Nick:

Mm-hmm.

Nick:

Um, but you know, do you, do you sort of create general growth or

Nick:

do you create specific growth?

Nick:

Um, and that's, and and is it really just kinda what, what,

Nick:

what people you have on your team?

Nick:

Or is it really driven by the needs of the business or some blend.

Mike:

And actually, and I'm, I was curious cuz as you were talking, I said similar

Mike:

thoughts about myself and my own career.

Mike:

Career, Mike, you and

Nick:

me man.

Nick:

And we're, we're Well there.

Mike:

Well, and what was saying the, when I think back over my career, I,

Mike:

cuz I worked primarily in startups.

Mike:

So it's usually these, like, we usually hired like someone for a role, but

Mike:

then like, I think of it as they were specialists that just learned more.

Mike:

Mm-hmm.

Mike:

, like they landed in an area and then they took on the next

Mike:

and the next and the next.

Mike:

And the.

Mike:

. And so I actually wonder now that you're sort of putting it out there mm-hmm.

Mike:

maybe it's all about environment, right?

Mike:

Like it's the same person.

Mike:

Mm-hmm.

Mike:

and given this opportunity, they present as a specialist because their very first

Mike:

job, that's what they were needed to do.

Mike:

And they just went super deep or the first couple jobs.

Mike:

But then there's other people who were in other environments where like, now you're

Mike:

in this like crazy environment where today we need you to be the, the dba.

Mike:

Mm-hmm.

Mike:

. And tomorrow we're gonna need you to be the security guy.

Mike:

. Mm-hmm.

Mike:

just speaking about myself.

Mike:

So, um,

Mike:

I mean like, no joke, like it's crazy how many different and how did that happen?

Mike:

And, and I always consider myself a specialist.

Mike:

Um, not a generalist, but like, but I've now have this general set of

Mike:

skills because I've gone like deep, deep, deep, you know, whatever.

Mike:

So I just wonder if it's more of an environmental thing.

Mike:

I think we're all looking for the same people.

Mike:

We're looking for people that are versatile.

Mike:

Adaptable.

Mike:

Wanna learn different technologies, want to grow in different ways,

Mike:

um, and both technology-wise and also like skillset wise mm-hmm.

Mike:

like product management or managing people or all those different things.

Mike:

Um, so maybe it's the same type of people

Nick:

that we're looking for and just opportunity.

Nick:

Mm-hmm.

Nick:

, Tim: uh, we see a lot of, you know,

Nick:

a, you know, a founder on a, on a search, you know, the, the types of

Nick:

customers that we partner with or anything from like, To series ef.

Nick:

But I will say that when we talk about specialists, we we're

Nick:

maybe looking at it through the lens of the product life cycle.

Nick:

So, you know, we want somebody who's really dabbled in this zero to one phase.

Nick:

And you know, beyond that, like it might not be needed too much further

Nick:

because, you know, it's a very specific piece of this project that we're we're

Nick:

in project or or product lifecycle and.

Nick:

That really helps us, you know, dial in on, okay, we need to really make

Nick:

sure that when we're speaking with, with candidates, you know, let's talk

Nick:

to them about where, where did you, you know, have this zero to one experience.

Nick:

Like really walk us through it and explain to us like, you know, what pitfalls you

Nick:

ran into, how'd you troubleshoot 'em?

Nick:

Whereas that in itself is a specialty.

Nick:

I mean, it's, it's, it's a, it's a very niche piece of development.

Nick:

Mm-hmm.

Nick:

. Whereas we see it a lot in product management.

Nick:

Right.

Nick:

And we talk about this on the pod quite a bit where.

Nick:

you've worked yourself out of this phase of, of PM and, and, you know,

Nick:

you almost need to know when to tell yourself, like, guys, you, you need

Nick:

somebody that's really good at this, you know, finding product market fit

Nick:

now because I'm, I'm not that person.

Nick:

So we, we see that as almost like a differentiator when it comes to, you

Nick:

know, a specialist type of resource, even though it could be same tech stack, but

Nick:

it's a very different style of mm-hmm.

Nick:

where's the product at?

Nick:

And it's e.

Nick:

It's a really good point, and I think you especially see

Nick:

that within like the C-suite and especially with like founders, right?

Nick:

Mm-hmm.

Nick:

where like, and I, I remember way a young Nick Petty early Silicon Valley

Nick:

being part of a startup, um, before I was even at Amazon, um, where

Nick:

the company got its funding, you know, series, a big series a round.

Nick:

Um, and then immediately the founders were fired and replaced by the I.

Nick:

And I, for me, I was like, I mean today, that's like a very typical story, but

Nick:

for me, like I was like, wait, what?

Nick:

That's even possible, like how can you get fired from your own company?

Nick:

But, but it was like, yeah, they're not the guys for the

Nick:

next, they, they got you here.

Nick:

Great.

Nick:

They're not guys for the next.

Nick:

And and they know that.

Nick:

And we know that.

Nick:

And that's just how it's, I was like, oh, I never really thought about that time.

Nick:

It was really interesting.

Nick:

Usually they don't know that

Tim:

fair's

Mike:

fair.

Nick:

They've those stories too, for what it's worth.

Tim:

I got a question for you.

Tim:

So you, you know, your background, you know, you've, you've worked

Tim:

at some really, you know, big, big tech companies, a lot of fang uh,

Tim:

companies, you know, Microsoft, Google.

Tim:

You worked with Lyft, you know, when you were building out this

Tim:

early team, um, and you've got a couple of co-founders, correct?

Tim:

Yeah.

Tim:

Um, you know, was was, was some of this hiring through, you know, your,

Tim:

your internal network and, you know, with that, you know, were these folks

Tim:

coming from these big tech environments?

Tim:

And, and not to say that folks coming from big tech environments aren't

Tim:

versatile, but, you know, when we, when we look into certain, you know, skill

Tim:

sets or soft, soft skills, you know, we, we do try to find folks that maybe

Tim:

have some specific startup experience.

Tim:

They say scrappy, right?

Tim:

That's a big, big, big word.

Tim:

They keep thrown around in startup world, . Um, did, did you feel any

Tim:

sort of, well, one, you know, did a lot of your team come from these bigger

Tim:

tech companies and did you have your network or did you, you know, were you

Tim:

intentional on like, you know, I want to go outside the box of, of, of, of

Tim:

who we know or, or, or network, because I think we might find different skill

Tim:

sets here that, that might adapt better in this earlier stage that we're in.

Haytham:

That's a, that's a great question.

Haytham:

Um, it was definitely, I think the first few months were a struggle on hiring.

Haytham:

Mm-hmm.

Haytham:

as probably Nick and, uh, or like anybody who worked really for an

Haytham:

early stage, sort of can tell.

Haytham:

Mm-hmm.

Haytham:

. Um, we, uh, uh, I think that we were intentional about, um, hiring journalists

Haytham:

at that stage, or like, we do want people who are versatile, who can work,

Haytham:

flexible in, uh, different areas, can.

Haytham:

Random areas that are not even like tech stack based, right?

Haytham:

Uh, just to get things going.

Haytham:

Um, we did tap, uh, our network, uh, I did, and the

Haytham:

all the other co-founders did.

Haytham:

Uh, but not just as a sort of a general call out, uh, for, um, to hire people.

Haytham:

Uh, we tried to find the people or reach out to the people who we know

Haytham:

having worked with, uh, that they, uh, possess the same skills or the.

Haytham:

Versatility that we are looking for.

Haytham:

Um, the, and I, I wouldn't really say that.

Haytham:

I know there is the, I guess a con, uh, um, uh, what's the, like the,

Haytham:

there's um, what is the word looking for, um, conception, I guess, about

Haytham:

the, uh, people working for big companies that they're more of, uh,

Haytham:

not small gear in a bigger, uh, right.

Haytham:

Uh, machine.

Haytham:

But I, but haven't worked in for a long time in those and I probably,

Haytham:

nick, hopefully can back me up there.

Haytham:

Uh, there are a lot.

Haytham:

Very, very strong, versatile, uh, uh, uh, employees and engineers across

Haytham:

the stack, um, who are not there because of their specialization.

Haytham:

Cause they want to just do the one thing.

Haytham:

Uh, but because they are this T-shaped employees, more or less, they are

Haytham:

very deep in that area and this is what that company needs them.

Haytham:

But from, uh, from their sort of skillset and background perspective,

Haytham:

they are very, very versatile.

Haytham:

Even within the comfort constraints of a big company.

Haytham:

Um, they can go, uh, around and, and I've seen those people grow a lot.

Haytham:

Like the, the big companies still need these people.

Haytham:

Uh, and they sort of recognizing grow them.

Haytham:

Once I, uh, go, I think.

Haytham:

Management and, and maybe c-suite and uh, um, uh, and that

Haytham:

level of, uh, um, management.

Haytham:

You do want people who don't get sort of stuck in one thing.

Haytham:

You do want them to have the flexibility and, uh, um, uh, like

Haytham:

not just, like, not just tolerate, uh, the, the sort of randomness that

Haytham:

comes with the job, but actually embrace that and, and look for it.

Haytham:

Look for opportunities where they can have.

Haytham:

Breadth impact.

Haytham:

So those are the people we tried to reach out to.

Haytham:

Uh, we were, we were very fortunate to hire people from big companies,

Haytham:

um, and who are not in our, uh, not necessarily from our like, you know,

Haytham:

immediate network and also from, uh, startup, uh, you know, other startup,

Haytham:

uh, experiences or backgrounds.

Haytham:

Um, and then I think the mix that we end up ended up with is amazing because

Haytham:

you, in big companies, there are a.

Haytham:

Best practices that, uh, engineering teams, um, by default sort of, uh,

Haytham:

embrace and, and just the culture and the, uh, the way things work.

Haytham:

The, the compliance and the, you know, the sort of the right way of

Haytham:

developing and deploying, uh, services.

Haytham:

Um, people see that and they experience that and they want to

Haytham:

bring that over to wherever they go.

Haytham:

Uh, so, so they came with.

Haytham:

With these sort of perspectives in mind.

Haytham:

Uh, and then we get, uh, we got people from startup backgrounds

Haytham:

where they're, you know, as, uh, Mike said, like very scrappy, uh,

Haytham:

and they were like, we'll get, do whatever it takes to ship the thing.

Haytham:

Uh, right.

Haytham:

Uh, I think Facebook is famous for the, you know, uh, what was it?

Haytham:

Uh, Chip fast and break things, I think is what, or some variation

Haytham:

of that, um, uh, mindset.

Haytham:

Uh, I know we have people and we do need the mix, right?

Haytham:

If you not work with only one kind of people.

Haytham:

Um, and the, I think the power comes from the culture you build in the company

Haytham:

to, uh, allow both of them to, uh, to strive and just get the best of both.

Haytham:

Mm,

Nick:

I, I totally agree with that.

Nick:

Um, in fact, I would say that really has less to do with the size of the

Nick:

company and more to do with the kinds of things that you work on in that company.

Nick:

Right.

Nick:

And certainly big comp, bigger companies will lend themselves more to people who

Nick:

are more comfortable, sort of just like taking that one role and just seeing that

Nick:

out for the next 10 years or whatever.

Nick:

Right.

Nick:

And you just show up and do good work and you get promoted on a

Nick:

regular basis to a certain extent.

Nick:

And that's nice and comfortable and good.

Nick:

And there's nothing wrong with that per se, but some people,

Nick:

Can't sit still like that.

Nick:

And they have that sort of natural curiosity, um, and, and

Nick:

sort of mind for growth, right?

Nick:

And then you can still find great things to work on, um, that

Nick:

will ultimately get you there.

Nick:

Yep.

Nick:

Um, in fact, that's probably one of my number one pieces of advice I try

Nick:

to give, especially to my leaders.

Nick:

Career advice wise is, um, you know, don't, don't think that your growth is

Nick:

dependent on you sort of accumulating sort of all this like fiefdom and

Nick:

sort of, you know, and specialization.

Nick:

It's actually about continuously engineering yourself out your own job.

Nick:

Mm-hmm.

Nick:

. Right.

Nick:

The analogy I usually use is like chess.

Nick:

Anybody plays chess, right?

Nick:

You develop your pieces over the course of the early, mid, late game at some point.

Nick:

You'll have chess pieces inevitably to get stuck somewhere, right?

Nick:

Cause your opponent something and now you gotta pieces in a corner

Nick:

sort of guarding that piece or that piece from doing something.

Nick:

And that piece is pretty much just done for the rest of the game now and

Nick:

there's nothing you can do's still playing an extremely valuable role

Nick:

in the game, but can't do anything with anymore stuck there for now.

Nick:

Right.

Nick:

Versus piece that can move around defense basis.

Nick:

That's much more valuable piece to have.

Nick:

Right?

Nick:

And you can do lots of things with that piece.

Nick:

Um, so I always tell my, my, my.

Nick:

Make yourself a, a, you know, a night or a look.

Nick:

Don't make yourself a pond, right?

Nick:

Like, you know, make yourself engineer yourself outta a job.

Nick:

Make yourself able to move all the time.

Nick:

That's where you can advance your career and continue to grow that, that

Nick:

generalization and the specialization.

Tim:

Like the chess, uh, example, uh, Mike, for, for you, we can

Tim:

break it down for checkers.

Tim:

Like, thank you.

Tim:

Appreciate that,

Tim:

. Mike: I was expecting that.

Tim:

Or you just call me a pawn.

Tim:

So either way,

Tim:

, Tim: uh, um, yeah, there's a, there's

Tim:

We could go down on this.

Tim:

We, we didn't get to all of 'em, but, you know, some of the things that,

Tim:

you know, we, we might wanna build.

Tim:

For future episodes, we're, we're gonna include like the, you know, I

Tim:

think we're also, we're not talking about it, but kind of talking about

Tim:

of like diversity hiring, right?

Tim:

And why this is so critical, um, in, in how we approach this, not just from, you

Tim:

know, the specific skillset perspective, but, you know, different genders,

Tim:

backgrounds, races, all of these things, you know, bring together this pool and

Tim:

I think this culture that you want, um, you know, not everybody's the same here.

Tim:

Uh, we're, we're getting different.

Tim:

So that was an area that we didn't fully get to.

Tim:

And then, um, you know, how you structure your teams, I think is one that we're,

Tim:

we're probably gonna also build an episode around, because everybody's got

Tim:

a little bit of a different style to it, but you know these different pods, right?

Tim:

You know, do you really want, maybe you want this, this specialist kind of lead.

Tim:

Uh, but then, you know, the folks you know, that are reporting in might be a

Tim:

little bit more of these generalists.

Tim:

But, um, we can, we can table that and, and store it in, uh, in, in

Tim:

the bank for another, uh, record.

Tim:

But, uh, any last words on this?

Tim:

And I, you know, before we transition into the, the five second scramble,

Tim:

um, anything that that comes to mind that you wanted to throw the

Tim:

cherry on top, Nick, or, or hit them?

Nick:

My last thought would just be that I, I think that like most things,

Nick:

like I said at the beginning of the conversation, it's a spectrum and it's

Nick:

an intentional choice that you make.

Nick:

And it's not like there's not anyone like, oh, you always

Nick:

do it this way, then that way.

Nick:

I think that no matter what the situation you're in, you always have to think sort

Nick:

of holistically, uh, and make intentional choices and then re those choices ongoing.

Nick:

Cause it's never right answer, you know, in perpetuity.

Nick:

Yeah.

Nick:

Uh,

Haytham:

yeah, I totally agree with that.

Haytham:

I think it's, uh, It's very important.

Haytham:

The intentional part is very important, especially as the company grow.

Haytham:

You cannot, every hire, uh, is very, uh, valuable and very costly.

Haytham:

Uh, and they have to, right, they have to be the, like, net positive

Haytham:

for the entire company, the, the life of the, uh, and the rest of the team.

Haytham:

Um, I think one, one other thing I wanted to add, uh, to the same thing.

Haytham:

Just got, uh, . Sorry.

Haytham:

Um, my mind just blanked for a second.

Haytham:

Sorry.

Haytham:

Yeah, I totally blanked.

Haytham:

I forgot what I wanna

Nick:

say.

Nick:

It was gonna be profound though.

Nick:

I bet.

Nick:

If you

Mike:

want , I'll, I'll talk for a little bit and buy you a little bit of time.

Mike:

Uh, I do have a final thought, a little bit about the hiring and, and, uh, my.

Mike:

A lot of times I approach it like I'm building a mosaic.

Mike:

Right?

Mike:

And, and the reason why I'm bringing this up is because I think when you're

Mike:

hiring, while you may have it in your mind that you want to have this person

Mike:

or this role or this whatever, like understanding that you're building a team

Mike:

and you're building the team on the fly.

Mike:

So you, it's not like putting a puzzle puzzle together.

Mike:

You don't have all the pieces.

Mike:

You're trying to find them and fit them together.

Mike:

Mm-hmm.

Mike:

. And so even if you do have.

Mike:

You know, you sort of have in your mind like, I need this type of person,

Mike:

like being more open to okay, someone with that skillset, but maybe they

Mike:

are generalists, but ha or that T shape, like, or whatever it is.

Mike:

And trying to, you're filling out an entire team and so ha you know, you hire

Mike:

one person and that might help inform you who else you're going to end up hiring

Mike:

and to sort of just be open to those.

Mike:

Mm-hmm.

Mike:

those possibilities of like, oh, maybe if I bring in this person, then I

Mike:

don't need as much in this other area.

Mike:

Or, or

Nick:

vice versa.

Nick:

. Um,

Tim:

so, yeah.

Tim:

Yeah.

Tim:

I'll, I'll piggyback on that real quick too.

Tim:

So we, we partner often with venture capital firms on, on hiring up

Tim:

for their early stage portfolio.

Tim:

So primarily exceed and a and with that, you know, we oftentimes will just have,

Tim:

and, and when it comes to leadership positions, we see a lot of times they

Tim:

don't even post these roles because they just need to talk to people.

Tim:

And I think they're talking to people, you know, it's not about

Tim:

what's on your resume per se.

Tim:

I mean, there's definitely gonna be some things that jump out.

Tim:

You'll start to see like profiles and these profiles will start to carve out

Tim:

like, oh, I didn't realize that there was this, this type of person, either, uh, or

Tim:

that you can combine this and with this and it'll almost open your mind up to,

Tim:

you know, getting out of this one lane.

Tim:

So we, you know, we oftentimes will have, you know, on a monthly

Tim:

basis like, Hey, here's like three directors of engineering.

Tim:

You know, each of 'em has a little bit of a different.

Tim:

and you know, they just wanted to have a conversation and through

Tim:

that conversation figure out like, there is a role here for you.

Tim:

And we didn't even know about it until we saw this, this was

Tim:

profile and had that conversation.

Tim:

Mm-hmm . So I think like not being so rigid on like, you gotta

Tim:

build this org chart and every job description's gotta be structured.

Tim:

And it's like, if you open to the conversation, especially in the early

Tim:

stages, I think in leadership types of roles, cuz you're gonna see a lot of

Tim:

different folks and, and they might also just influence you to go down some paths

Tim:

that you weren't originally consider.

Tim:

Just by having that talk, so absolutely quite

Haytham:

right.

Haytham:

Yeah.

Haytham:

Um, I think I remember what I say, , it's about flexibility too.

Haytham:

So I have also seen, um, people's preferences change and the person you hire

Haytham:

for one role, uh, like maybe you'll hire them as a specialist or aist and they.

Haytham:

After working with them for a bit, they decide that they want to dig deeper in

Haytham:

one area and become especially there.

Haytham:

And I think, uh, being able to recognize that and not box people in

Haytham:

certain, you know, uh, in one model or another, um, gives your team like,

Haytham:

just immense, uh, immense power.

Haytham:

Um, and just, you know, so embrace that too, uh, to the

Haytham:

leaders who are building these.

Haytham:

Um, this is, this comes with the job being a generous too.

Haytham:

Having to navigate all of these situations and the person you

Haytham:

hire for one job may end up being excellent for a different one.

Haytham:

Absolutely.

Tim:

Well said.

Tim:

Good stuff.

Tim:

All right, let's, um, let's go ahead and, and, uh, wrap up here with, um, this final

Tim:

segment called the Five Second Scramble.

Tim:

So I'm going to ask both of you all a series of questions.

Tim:

Um, you try to give me your response within five seconds.

Tim:

We're not gonna, you know, throw the horn on you and, and, uh, you know,

Tim:

kick you off the air if, if you don't.

Tim:

But, um, try to keep it short, short and brief.

Tim:

It'll be kind of this rapid fire q and.

Tim:

Some business related, some personal.

Tim:

So I'm gonna start, um, with you

Tim:

So, um, first and foremost, you know, what problems are you solving at Union ai, uh,

Haytham:

unifying ML tools, tool chains, uh, in giving ML engineers one

Haytham:

view and end to end platform to do it.

Haytham:

Who are your users more?

Haytham:

Oh, sorry.

Haytham:

Ok.

Haytham:

Alright.

Haytham:

You're asking a series of questions.

Haytham:

I think I, as I answered the question, I, I was like, is

Haytham:

that what he was asking about?

Haytham:

Or actual like, engineering problem.

Haytham:

Um, uh, who are our users, uh, ML engineers in different

Haytham:

companies, big and small.

Tim:

What type of engineers would thrive at Union?

Haytham:

Uh, come with C in mind and wanting to learn, be

Haytham:

open to talking to customers and learning what they actually want.

Haytham:

Um, and you'll strive here.

Nick:

What's

Tim:

your favorite aspect of the culture at Union ai?

Haytham:

We are a global culture and uh, I embraced that early on and I love it.

Haytham:

We are hiring, we hired people all around the world.

Haytham:

Um, and I'm enjoying this so

Nick:

much.

Nick:

What's,

Tim:

as a founder, leader of a startup, what is the number one thing that

Tim:

you'd say keeps you up at night?

Haytham:

Making sure we are, uh, solving the right problem.

Haytham:

And I keep questioning that every day.

Haytham:

Did, did we spend the day to day solving the right thing for our customers?

Haytham:

Uh, or should we change that?

Tim:

What's the, your favorite country that you've ever traveled to?

Haytham:

I have to go with Egypt, my home country,

Haytham:

. Tim: Nice, nice.

Haytham:

Um, bagel biscuit or English muffin, uh,

Haytham:

bagels all the way.

Haytham:

That's the right

Nick:

answer.

Nick:

. Feel like that's a question.

Tim:

uh, number one, parenting tip for new fathers.

Tim:

Do

Haytham:

not listen to parenting tips.

Haytham:

I, I would say that in all honesty though, you will get a lot of tips

Haytham:

and a lot of personal experiences from everyone who sees you with a kid.

Haytham:

Um, take it as a, it is a personal experience for somebody else.

Haytham:

It may or may not apply to you.

Haytham:

Um, so it's more of a suggestion, not a guideline.

Haytham:

It doesn't tell you.

Haytham:

Does it define how your relationship with your kid.

Tim:

Yeah, I appreciate that.

Tim:

Yeah, I've, I've heard that before and I, I agree.

Tim:

Everybody, every parenting style is different.

Tim:

Um, what is your favorite app on your phone today?

Tim:

Hmm.

Haytham:

Probably, uh, my Google search app.

Haytham:

The, I, I'm not for the search functionality, but for the curated

Haytham:

news I get on the homepage.

Tim:

Nice.

Tim:

And, uh, what is your favorite superhero?

Tim:

Or who is your favorite

Haytham:

superhero?

Haytham:

I don't think I have one.

Haytham:

I'm not into superheroes.

Haytham:

favorite Disney character.

Haytham:

That's a tough one.

Tim:

What is your third favorite animal?

Tim:

. . Haytham: Oh my God.

Tim:

Thank you for skipping that.

Tim:

Yeah.

Tim:

Uh, , um, uh, cats.

Tim:

Nice.

Tim:

Says third.

Tim:

Right.

Tim:

Third.

Tim:

That's so good.

Tim:

So we're, we're doing these videos internally at Hatch as well,

Tim:

and so Thomas is our producer.

Tim:

Uh, we wanted to create everybody's kind of like bio.

Tim:

So we, we came up with like 10 questions that everybody record and we're fully dis.

Tim:

So that, you know, going to the next year, everybody can kind of circulate them.

Tim:

And he came up with these questions and his, one of the questions was like,

Tim:

what is your third favorite animal?

Tim:

And it's just, you know, makes you think a little bit of like, man, I don't know.

Tim:

So, you know, it's interesting to hear what people come up with when

Tim:

you ask 'em their third favorite.

Tim:

So

Nick:

if you ask a kid that they'll know right away.

Nick:

Yeah, they

Tim:

will.

Tim:

Well,

Mike:

wait, I knew right away.

Mike:

What does that say about me?

Tim:

What is yours, Mike?

Tim:

Uh, octopus.

Tim:

Oh.

Tim:

Interest.

Tim:

All right.

Tim:

Well, you're not, you're not playing the game, so we're not gonna ask any

Tim:

more questions, . Um, alright, Nick, let, let's jump over to you by away.

Tim:

Um, explain your product to me as if I were a five-year-old.

Nick:

If you ever have to pull something out of your pocket to prove who you

Nick:

are or what you are allowed to do, then you'll wanna use our product

Nick:

to make that easier for yourself.

Nick:

Nice.

Nick:

Who are your users?

Nick:

Uh, it's really anybody.

Nick:

I mean, I think identity is foundational in society.

Nick:

And so again, same example, right?

Nick:

If you think about all different times throughout your day, you

Nick:

have to pull something outta your pocket or your wallet to prove the

Nick:

driver's license or an insurance card or anything like that, right?

Nick:

Any credential, um, you know, this at this point, it's hard to go anywhere

Nick:

without needing something like that.

Nick:

What

Tim:

types of engineers thrive at.

Nick:

Uh, I would say engineers that have a strong sense of

Nick:

ownership and a passion for the the member and the partner experience.

Nick:

What's a top

Tim:

trait that you look for in an engineering leader?

Tim:

Intellectual

Nick:

curiosity.

Tim:

What is your favorite city in the us?

Nick:

Gotta be New York.

Nick:

Nice.

Tim:

Sunrise or sunset?

Tim:

Sunset.

Tim:

Number one, parenting tip for new fathers.

Nick:

Trust your gut.

Nick:

There's gonna be a lot of people who are gonna suggest to you this thing or tell

Nick:

you you're wrong about something else.

Nick:

Um, and 99.999% of the time, you'll know best, even if you

Nick:

don't know how to explain it.

Tim:

If you had one day left to live, are you gonna spend it with

Tim:

Morgan Freeman or Denzel Washington?

Nick:

Those my only two choices.

Nick:

. That's it.

Nick:

. Tim: That's all you get.

Nick:

You get two.

Nick:

Oh

Nick:

man, I guess I gotta go Denzel.

Tim:

So you're going out hard, you're gonna party, you're gonna, yeah.

Nick:

Yeah.

Tim:

Love that.

Tim:

American gangster.

Tim:

Um, favorite, um, favorite Disney

Nick:

character.

Nick:

I would've done too much better on the superhero one.

Nick:

Oh, let's go superhero.

Nick:

Let's go Superhero.

Nick:

Alright, well then Batman.

Tim:

Of course.

Tim:

Batman.

Tim:

Nice.

Tim:

Heard it a few times.

Tim:

It is the right answer.

Tim:

. Yep.

Tim:

Um, that's it guys.

Tim:

Uh, that's, that's a wrap.

Tim:

Thanks so, so much for hanging out with us.

Tim:

And, you know, um, you know, this has been super helpful.

Tim:

I'm sure a lot of folks will consume this and help them with hiring strategies.

Tim:

Um, if there's anywhere specific that our audience can find.

Tim:

Feel free to shout it out if it's somewhere on LinkedIn, if it's your

Tim:

Twitter handle, whatever it is, feel free to to shout that out now.

Nick:

Nick, if you wanna go first.

Nick:

Oh yeah, sure.

Nick:

Yeah, I'm, I'm just Nick Petty at LinkedIn.

Nick:

Uh, feel free to reach out.

Nick:

I accept all invites.

Nick:

Cool.

Haytham:

And um, all, Nick in, you can get the spelling from the episode, probably

Haytham:

. Tim: Awesome.

Haytham:

Well, appreciate your all's time and thanks again for hanging

Haytham:

out us on the pair program.

Nick:

Tim was pleasure.

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