Our guest this week is Brian Gil, SVP, Operations at Articulate. Brian shares how growth and trajectory dramatically changed for Articulate when he joined over eight years ago, and what it’s like to break ground on a new product, a new process, and a new vision. Brian and John also discuss what we should be looking at when interpreting data so we can make decisions on how to refine our approach or redesign our roadmap. The decisions we make when we're small drive the results that we might see as we grow.