Fraudology is presented by Sardine.

One of the important roles of online fraud-fighters for e-commerce & marketplace companies is to ensure your company's metrics stay below the thresholds for the card brand monitoring programs. If your chargeback & fraud ratios go above the thresholds set by each card brand, your company may face steep fees and fines, and eventually, could face the possibility of accepting credit cards for your website. 

In this solo episode, Karisse will provide:

• Information regarding both the "Visa Dispute Monitoring Program" and the "Visa Fraud Monitoring Program". What metrics are considered when a merchant is enrolled in these programs & how to calculate these rates before getting on "the naughty lists"
• Strategies & suggestions for reducing chargeback and fraud rates to fall off of these programs by reducing your rates to be below the threshold, as well as best practices for keeping your rates low & staying out of these programs
• Additional impacts to your company's bottom line for being enrolled in these programs. Fees & fines, as well as the possibility of forfeiting the ability to dispute fraud-related chargebacks and increased bank decline

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

2023-q4-postroll sardine 1