You may recall that one of the objectives of the podcast was to tell the stories of a wide variety of roles throughout the industry. Well, today we have another guest who ticks that box but not only that brings a story forward of real depth and power.

I was delighted to get some time with Mitchell Collier, Reception Manager for the Newly Opened Mayfair Townhouse in London (www.themayfairtownhouse.com).

Mitch has a superbly rich story with so many elements. We chat about the Mayfair Townhouse, Staffordshire Oatcakes, cake dealing, the brilliance of Le Manoir, Raymond Blanc as Winnie the Pooh, new openings, overcoming health problems, mental health, kindness, making guest dreams come true, golf buggies, Hospitality Action and so much more.

I hope you enjoy as much as I did conducting it.

Enjoy!

Show Transcription

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