In this week's episode Lauren discusses the process by which she brings on new staff, gets them trained up on the basics of Salon operations, and then helps them to improve (and also speed up) their Client work.
Training New Staff:
Training New Staff Members (02:35).
Service Training (04:52 ).
Adjusting Service Times (07:20).
Factors Affecting Training Time (11:13).
Importance of Clear Expectations (20:10).
Putting Appropriate Pressure on Staff to Improve (27:26).