Retail is local -- but it's also home to an increasingly global set of fulfillment and distribution requirements (and challenges). Meanwhile, customer expectations for seamless omnichannel experiences and two-day delivery keep the pressure set on "high." But good news: in this classic Supply Chain Now episode, Executive Vice President of Supply Chain for Lowe's, Donald Frieson, joins Scott and Greg to cut through the complexity and share the company's inspiring trajectory through pandemic challenges and into a retail future focused squarely on the customer. Learn more about the company's Hometown 100 mission, get great advice if you're an aspiring supply chain professional - and learn more about the dedicated, resourceful and resilient teams making home improvement a reality through thick and thin across the country.

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com/program/supply-chain-now

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

WEBINAR- How to Solve Three Common Peak Season Challenges: https://bit.ly/3r3Qxel

WEBINAR- The 10 Best Competencies of Best in Class Warehouses: https://bit.ly/3vh3MLd

2022 Q1 U.S. Bank Freight Payment Index: https://bit.ly/3pwmWKC

Check out the 2022 Supply Chain and Procurement Awards: https://supplychainprocurementawards.com/

This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-classic-customer-expectations-retail-lowes-887