In this episode of One Small Change, host Yvonne McCoy invites Phil Herrington, best known as "Phil the Connector," to discuss the transformative impact of networking and building genuine connections. Phil shares his journey from hardcore sales to founding the Connector Community, emphasizing the importance of putting people before profits. He offers invaluable insights into networking strategies, the power of reciprocity, and how connections can help businesses grow more efficiently than traditional sales tactics. Phil also provides listeners with a special opportunity to experience his networking tour and start making meaningful connections today.
Guest Bio:
Phil Herrington, famously referred to as "Phil the Connector," is the founder of the Connector Community. With a rich background in hardcore sales, Phil shifted his focus to helping people develop powerful networks and meaningful relationships to foster business growth and personal fulfillment. Through his innovative strategies and services, Phil continues to connect individuals and businesses, unlocking their potential and enabling them to thrive.
Key Points Discussed:
1. Transition from Hardcore Sales to Networking [00:01:32]
2. Differences Between Sales and Networking [00:02:35]
3. The Law of Reciprocity in Networking [00:06:23]
4. Creating Value in Networking Relationships [00:07:57]
5. Networking Tips for Entrepreneurs [00:13:25]
Main Quote:
"You're one connection away."
Links:
Free Gift: https://crm.theconnectorcommunity.com/widget/bookings/com-tour
Website: https://theconnectorcommunity.com/
To Join The Connector Community
Use this link to join (Select the monthly price and use the code JoinToday to get 50% off your first month!!
Welcome to the One Small Change. And I am thrilled
Speaker:to be on this journey with you of exploration and discovery.
Speaker:And I'm your host, Yvonne McCoy, and I've been an entrepreneur
Speaker:for almost 30 years. And I have a passion for discovering
Speaker:how you can grow with one small change. And I wanna thank you
Speaker:for joining me and taking time out of your journey. And today
Speaker:I have an amazing person that I met, Bill Harrington,
Speaker:and he's gonna share. And I'm,
Speaker:I'm I'm almost convinced that it actually isn't gonna be a small change
Speaker:because I know it is huge. How unexpected
Speaker:thing happened that sparked transformation
Speaker:and really turned the way he does business. So, Phil,
Speaker:thank you so much for being here today. Thank you. Thank you
Speaker:for having me. Real quick, they call me, Phil the connector.
Speaker:I took on that name in 2018,
Speaker:so about 6 years ago, and I started putting on all my cards
Speaker:because my brain would naturally when I meet with somebody, I would speed up people's
Speaker:networking because I'd be like, oh, you need to meet this person. You need to
Speaker:meet this person. And then it started to be like, you need to meet these
Speaker:6 people or these 10 people. Right? And so,
Speaker:so I I so I did that for years and, you know, I built 3
Speaker:brands here in the, Boise, Idaho. And
Speaker:each time we got to a certain point of the business,
Speaker:they would decide we're not gonna work together anymore. And so I
Speaker:I the change, if you're if you wanna ask what that change was
Speaker:was I had to take ownership of my own career.
Speaker:I've been a salesman my whole life, and I come from hardcore sales,
Speaker:like MCI long distance service telemarketing, selling
Speaker:cars, door to door merchant services. You know, I
Speaker:was that, spam that showed up on your front door back
Speaker:when we didn't have email or whatever. Right? We didn't have cell
Speaker:phones. But anyways, so I come from old school sales. But,
Speaker:I was building everybody else's brand and never building my own.
Speaker:And so my wife said, the next thing you build, it has to
Speaker:be ours. So then the connector community was created.
Speaker:We're about 7 months old now, and, we're rocking and rolling, and
Speaker:I'm living in my purpose, which is connecting people. Well, you
Speaker:know what? You talked about, you know, you were in hardcore
Speaker:sales. So what's the difference between,
Speaker:let's say, the way you go about meeting people in hardcore sales
Speaker:and connecting? Oh, great question. So,
Speaker:if you don't have a network, then what do you do? What
Speaker:do you do? You pick Main Street and you take a handful of
Speaker:business cards. I mean, I used to say 30 a day keeps poverty
Speaker:away, meaning I'd hand out 30 business cards every
Speaker:day to strangers. And then out of that, I'd
Speaker:probably get about 5 people that would talk to me, set appointments, and
Speaker:sell about 2 to 3 of those, so 2a half sales. I I had my
Speaker:numbers down. And I'm a I'm a firm believer in sales. If once you know
Speaker:your numbers, it just becomes a game, so you don't have to be afraid
Speaker:anymore. Right? But, but that's very scary for a
Speaker:ton of people, and that's why there's very few salespeople out there.
Speaker:Right? Networking is a completely different
Speaker:beast. It's like, now I now I'm convinced that networking is
Speaker:the fastest way to grow your business. Because in my 1st
Speaker:year of networking, I was working with a company as a website
Speaker:company, and I say we accidentally sold 70
Speaker:websites that year, but because we did so many
Speaker:one to ones. So if you're not doing your one to ones, you're
Speaker:missing. You're believing money on the table. Well, I
Speaker:I absolutely agree with you, and I shared earlier with you that, you
Speaker:know, one of my things is doing models because I firmly believe if
Speaker:you can't remember it, you can't use it. Right? And,
Speaker:when I was in corporate, we had these great training. And when the
Speaker:situation arose, it would be like, what binder is that in? You know? You
Speaker:you know, you can get your hands on it. And when I was putting together
Speaker:this model, I put connection and community as
Speaker:the last step because in my head, you know, when I first started
Speaker:it, I was thinking I have to have something to offer. I have
Speaker:to be complete. I have to be, you know, I have nailed
Speaker:it. And what I realized that connections and community, when
Speaker:you do them early, help you grow faster. It
Speaker:helps you to nail it faster. So but there's
Speaker:still a difference in the kind of and and you're absolutely right. The first program
Speaker:I was in that said you need to talk to 50 people a month. I
Speaker:went and so the issue and I think what holds people back is, what do
Speaker:you say?
Speaker:I mean, sales is kind of is I got this thing and
Speaker:it's perfect for you, whether it is or not. Right? I mean,
Speaker:that's my impression of a salesperson. Yeah.
Speaker:Connection to me is something totally different. Yep.
Speaker:I agree. I agree. I think I think so the, maybe a good way to
Speaker:put it is this. If you only had one thing to offer
Speaker:and it's the only way you could make money, then you would
Speaker:find all the reasons to shove that down someone's
Speaker:throat. Yes. Right? So I got this widget, this
Speaker:service, that whatever it is, merchant service will take for example,
Speaker:I find any and every avenue to make sure
Speaker:this customer sees how the value of this is is
Speaker:good and they need to buy from me or I don't feed my family.
Speaker:Right? So the difference between that and
Speaker:building a network is now I have something
Speaker:to offer to everybody that's a very light touch. Meaning,
Speaker:hey, like, you and I were on a call the other day and I said,
Speaker:oh, you need to meet women business owners? No problem.
Speaker:Give you a list of those people to go meet. Now what I've done is
Speaker:I put that value out into the universe, it's called the
Speaker:law of reciprocity. You can't out give the
Speaker:universe, and what happens is a flood
Speaker:of good stuff is coming back to you. You just can't you can't out
Speaker:give. So you just give, give, give, give, and I wrote a I actually
Speaker:wrote a workshop on this. It's called give to grow, how to become a super
Speaker:connector, and it's it's disin intuitive.
Speaker:You know, it doesn't make any sense. I give before I get.
Speaker:Mhmm. So you just give, give, give, give, give, give until
Speaker:you release that tidal wave back to yourself.
Speaker:Well, the thing I think that changed for me was,
Speaker:in terms of networking was I stopped going first to look for
Speaker:a client because that never happens. And second, I
Speaker:went with the idea of let's collaborate.
Speaker:There's something that we can do together that we can help each other.
Speaker:And my goal always is that you leave
Speaker:better because you talk to me, you know, that we both leave better because we
Speaker:talk to each other than if we'd never talked to each other. And whether
Speaker:that means, you know, you actually find something to collaborate on or whether we
Speaker:just have a fun chat, you know, it takes all the pressure
Speaker:off of you. It's like, it really is, I think about
Speaker:introducing yourself and kind of how you work to somebody.
Speaker:I mean, it's like, you would be surprised, of course you
Speaker:wouldn't be surprised, but I think people are surprised
Speaker:at how much of a feel you can get for somebody else in just a
Speaker:short 15 or 20 minute conversation. Yep.
Speaker:Yeah. I think the
Speaker:other thing that I found about connections is
Speaker:that they tend to make you an expert, and
Speaker:they tend to take out that cold
Speaker:call feeling. Mhmm. So could you talk about that a little bit?
Speaker:Yeah. Sure. So, you know, that's why that's why these
Speaker:networking groups work really well if you if you do it correctly. And
Speaker:what I mean by that, let's let's say I teach that you should have 3
Speaker:deep on every single industry, you know, at your
Speaker:disposal that are willing to take introductions from you.
Speaker:Because let's say you tell me I need a lawyer or business lawyer, I can
Speaker:introduce you to 3 business lawyers, then you get you pick the
Speaker:one that matches perfect with your personality. Right?
Speaker:Mhmm. I also am looking at personality going, well,
Speaker:they're not gonna match up, so I'm not even gonna make the introduction. Right? That's
Speaker:where you get to next level of connection. When you first
Speaker:start, and don't worry about messing it up. When you first start, you're just gonna
Speaker:start connecting everybody, and then people are gonna go, why did you send me that
Speaker:person? You know? So a great book I'll insert real
Speaker:quick is called The Super Connector. It's a book. Look it
Speaker:up. It teaches you how to do these connections in a
Speaker:very strategic way and even follow-up and make sure that
Speaker:was a good connection so you can continue to build that deeper
Speaker:relationship. But yeah. So just imagine it's like this like, we
Speaker:take Batman as utility belt. Let's say you had all those connections in
Speaker:your belt and you're able to pull those out and hand them. Now
Speaker:you become that center. I still have people call me all the time
Speaker:saying, do you know somebody that does blank? And what you really wanna
Speaker:create is you being the center of all the
Speaker:conversations, Because what happens, you now become top
Speaker:of mind awareness for what you do. Now even if they don't fully understand
Speaker:what you do sometimes, they'll go, so what is it you do? How do I
Speaker:send you something? Because it's just this part of the a person a
Speaker:people's personality, that if you give,
Speaker:they feel like they owe you. You're not asking for
Speaker:it, but it's just there. Well, I think I think
Speaker:that's a good question to have regardless is how do
Speaker:I how do I tell people about what you do? And
Speaker:then in return, you can tell people about what you do, you know,
Speaker:how you would like a referral. And I had a funny situation where
Speaker:I was I was talking with somebody, and,
Speaker:it was and it wasn't in a networking situation. It was kind of in
Speaker:a, you know, a a a coaching situation, a class situation. And they said to
Speaker:me I said to him I said, now you can tell people what
Speaker:I do. And he goes, but I haven't worked with you. And I said, we
Speaker:just worked 10 minutes together. And you just told me how amazed you
Speaker:were at what a change it made and what, you know, what you were doing,
Speaker:the way you thought about it. And you can honestly say I've never been
Speaker:in her program, but the 10 minutes that I spent with
Speaker:her. Right? So that you've got an experience
Speaker:of you can tell somebody about stuff. I think the
Speaker:the other thing is, that to me is
Speaker:so important, is taking
Speaker:some time to get to know somebody. I mean, get to know their story.
Speaker:So for me, part of that I may not remember your name,
Speaker:but when I see you, I remember. Oh, she told me the story. I
Speaker:mean, that's the way I kinda remember people. Do you have any tips on
Speaker:that? You
Speaker:know, not that come not that come to mind right right this second. I'm not
Speaker:I know I have lots of stories, but not that come to mind right now.
Speaker:Well, I think I I mean, I just think that, you know, if you're not
Speaker:used to meeting people, you have to kinda come up with a a system
Speaker:so that you can kinda, you know, trigger them in your mind so
Speaker:that they do come to top of mind when somebody says something and, you know,
Speaker:and we all learn and remember things in different ways. But I was just wondering
Speaker:if you had any any particular, you know, tips, you
Speaker:know, about that. I guess, to me, it's
Speaker:just intuitive that, like, when you said you wanna meet women
Speaker:business owners, I'm listening to what everyone else is saying and
Speaker:and then work with women business owners, and I and then immediately, 3 or 4
Speaker:people came to mind that had said the same thing. So I guess when you
Speaker:do so many one to ones, you start to see patterns.
Speaker:Yeah. And then what you're doing is connecting those patterns together
Speaker:or the likeness. Right? I definitely believe
Speaker:in patterns. I say patterns are kind of like when you go to the
Speaker:shore and you can time the waves. You
Speaker:may not jump at the right time in every wave. You may get knocked down,
Speaker:but you're still better off most of the time, and you know you have to
Speaker:get back up real fast. I think, you know, the reason I'm asking the
Speaker:question is because one of the things that I experienced
Speaker:was, like, the floodgates opened, and
Speaker:I didn't have a system. You know, I didn't have a,
Speaker:you know, and so I'm sure at the very beginning, I left a lot of
Speaker:good contacts on the table just because it was, I forgot where I
Speaker:wrote down their information or I didn't, you know? And your head
Speaker:is, you know, you should use your brain for more important things than just pure
Speaker:storage. Yes. Yes. Yes. And if you wanna
Speaker:connect in a big way, you need to think about a system a system
Speaker:that works for you. So let me ask you,
Speaker:if somebody were starting out networking as an
Speaker:entrepreneur Yep. What
Speaker:would be 3 ideas that you could give them that they could
Speaker:put to work right away? 3 ideas.
Speaker:Perfect. 1, build a
Speaker:persona. So I don't know if this is the video podcast or not, but
Speaker:It is. You also have a beer okay. You also have the beer and the
Speaker:Carhartt shirt. That came about that came about by
Speaker:accident, but I know people that do it on purpose.
Speaker:They find a character or something. Maybe they always
Speaker:wear red or they always wear their orange sneakers,
Speaker:something that's gonna help you stick out. That's really the number one
Speaker:thing because you're gonna get lost in that sea of faces. Right?
Speaker:But if even better if you can take that and tie it into
Speaker:what you do, maybe give yourself a moniker, a name,
Speaker:or something like that. So that's that's that part. Go to lots
Speaker:of meetings, never say no to a meeting, and always
Speaker:be looking for how you can help the person across the
Speaker:table from you. You're not there to sell your services.
Speaker:Always let them go first because then they get out all their
Speaker:stuff, and then you're thinking, how do I turn around
Speaker:and help them? Never always go always
Speaker:go last. It's it's kind of an old sales trick too
Speaker:is, always be the last one to speak. So anytime
Speaker:I would go in just real quick, go into, like, a merchant service deal and
Speaker:I knew they were gonna meet with another merchant service person, I would wanna go
Speaker:last. So I said, oh, you're meeting with them on Tuesday? I'm gonna come back
Speaker:on Thursday. Just promise me not to make a decision until you hear what I
Speaker:have to say. Because then I'm last one I'm last one in,
Speaker:you know, so I'm probably gonna close the deal. So The other thing I
Speaker:think is, building on what you just said is, I think,
Speaker:I always liked to to promote other people's stuff. I
Speaker:mean, in the sense that, you know, I have some groups that I
Speaker:belong to, and so I, you know, I usually say to somebody, I have a
Speaker:free, you know, I know a free resource that you can use.
Speaker:Right? Or you might wanna go to because that way, you know,
Speaker:people feel like, I think that you're generous. Mhmm. Right? And
Speaker:that you're not all into it, you know, just just for yourself.
Speaker:So you have a free gift or a free experience, actually.
Speaker:Yes. Yes. So, we do we've been growing very quickly over here,
Speaker:and it's been kinda fun to see. We've received a
Speaker:180 referrals in the last 90 days.
Speaker:And, so we started doing these tours where, like, 6 or 7
Speaker:people will come on to the call at the same time. So I'm gonna offer
Speaker:that offer that as the free gift, but here's the other part of the gift.
Speaker:You come on, you're gonna meet some people, but if you hang
Speaker:on at the end of that call, I will make I'll give
Speaker:you the name and the, calendar
Speaker:link of the people that you need to meet. So you come
Speaker:to that meeting thinking what industries are gonna feed me the the
Speaker:best, and, I'm gonna find those industries for
Speaker:you and put and give you their calendar links. That's gonna speed up the
Speaker:process of you connecting. And and I have to tell everybody,
Speaker:I actually did this. And so here's my
Speaker:experience. First of all, I have to tell you that this is a priceless
Speaker:gift, I think. First of all, I showed
Speaker:up and I didn't realize that it wasn't gonna be a 1 on 1. So
Speaker:my first was like, there are other people here. Am I in the wrong place?
Speaker:But that's not true. So it so the first thing is you're gonna meet the
Speaker:people who showed up at the call. So it's your own mini
Speaker:networking kind of thing. And then when you
Speaker:listen to, part of your, connection community
Speaker:is it well, you should explain it. Yeah. Yeah. So I'm
Speaker:listening because I'm gonna go around the room. Everyone's gonna talk for 2 or 3
Speaker:minutes and tell me who how they help people in the world. We'll have a
Speaker:fun question, get to know each other, but they're also also, I'm asking for what
Speaker:are the 2 or 3 industries that feed you on a regular basis. And so
Speaker:my brain is then writing down who I should connect you to,
Speaker:and then I will go into my community and find their
Speaker:calendar links and give them to you, like I did with you. I gave
Speaker:you think I gave you 4 or 5, people, and they all work with yeah.
Speaker:Okay. They all work with business women business owners, and
Speaker:that's what she oh, and by the way, I wanna say, Yvonne, everyone should do
Speaker:this too. The that there's a 4th thing. Identify who you
Speaker:wanna work with. Don't say you work with everybody. You do such a great
Speaker:job of saying I work with women business. It's right here on your thing. Women
Speaker:business owner strategist. Will you get some men? Of course, you
Speaker:will. Yes. But when you specialize
Speaker:and people are so afraid to niche down that they think they're
Speaker:gonna miss people, but they lose people by not niching down.
Speaker:So so the other part the other part to that, you know, we're kinda going
Speaker:off, but the other part to that is that you are an
Speaker:expert in your it's easier to be an expert in your
Speaker:niche than it is to be an expert in everything.
Speaker:And so, you know, if those of you that listen to me know that I
Speaker:want you to use your unique power to attract better clients so that
Speaker:you can charge more. If you just do everything for
Speaker:everybody, then you're never gonna stand out in a crowd
Speaker:because nobody knows what it is that you're doing. So, you
Speaker:know, knowing what it is that you're looking for, look you know?
Speaker:And here's the thing that I find interesting, I think, is as
Speaker:you grow, you can actually say no to somebody. I mean, I know that
Speaker:we tend to come from that scarcity mindset where you're like, I
Speaker:gotta take everybody, anything that walks in the door. But you
Speaker:spend more time with the wrong client and get
Speaker:the least amount of results and have the most unhappy
Speaker:person than if you actually
Speaker:focus what you're doing on the people that are the best clients
Speaker:for you. So Yeah. There are a couple other things
Speaker:that I definitely wanna talk to you about. I no. I
Speaker:gotta finish talking about my experience first because that would be so
Speaker:unfair if I didn't. So I did meet a couple of
Speaker:people in that first call, and
Speaker:Phil did give me people that I am currently following up with.
Speaker:So that's amazing. I mean, I probably got more done in that 20
Speaker:minute, 30 minute phone call than I did in a whole hour and a half
Speaker:networking thing. But your platform does more than
Speaker:just that. Correct. And and, you know, it it houses,
Speaker:if you will. Think of us as a private invite only LinkedIn.
Speaker:So we're currently at 200 members, and we have a big crazy goal to get
Speaker:to a 1000000 members inside of 5 years. But if we
Speaker:bring the best the people that put People Before Profits
Speaker:into one place, good hearted people, only
Speaker:good things can happen. So I encourage all of my people to have
Speaker:their calendar link there and their phone number so you
Speaker:can quickly get get to them,
Speaker:read their profile, watch their little video, and then click and
Speaker:get it right on their calendar. You you may, and I'm
Speaker:not saying you will, you may, in the future, not even have to go to
Speaker:other networking events. Because if you can watch a little video about
Speaker:who they are, that's what you're going to the events for anyways, unless
Speaker:you need a social outlet. And so that would probably be the one
Speaker:thing I would encourage you to still do because people still need to
Speaker:meet with people. And so, you know, use then you can
Speaker:use your meeting for that. Yeah. I said there are other things
Speaker:to do for that if you need to do that. That's true. That's true. That's
Speaker:true. I belong to I I belong to a thing called the All For One
Speaker:Academy, and I call it an entrepreneurial learning community. And we,
Speaker:you know, we meet once a month and people have ideas and stuff like that.
Speaker:So there are other places for that. So, we
Speaker:are actually getting ready to run out of time, but there still are things that
Speaker:I wanna talk to you about. Alright. So you can
Speaker:make it you know, have this free wonderful gift to meet you and
Speaker:meet, you know, get some connections. We talked about
Speaker:why connections are better than, you know, cold calling
Speaker:or just, you know, whatever, credibility, and
Speaker:somebody thought about you and thought you'd make a good match.
Speaker:We didn't talk about your membership though. You didn't you told us what to do,
Speaker:but you didn't tell us about the membership. I knew we were missing something. Yeah.
Speaker:No worries. So the and the reason we charge is, 1, so you can
Speaker:so I'm still out here networking for you. So think of me as, like,
Speaker:a fractional professional networker for your business. We're in all the places
Speaker:that you can't be because you're doing your business. So, yes,
Speaker:we are a paid membership. We have 2 models. 1 is a
Speaker:done with you model, and then one is a done for you model.
Speaker:We'll take it one step further, learn all about your business,
Speaker:and put those power partners directly on your calendar for
Speaker:you. And the prices fluctuate, depending on how many
Speaker:members we have, so I won't mention the price here. But, come to the tour,
Speaker:and you'll see what what what the current price is,
Speaker:for those, programs.
Speaker:So, I mean, I got a lot more than I had
Speaker:expected when I came, so I'm highly recommending. This
Speaker:is a really valuable gift, and you'll find it in the notes below. You'll
Speaker:also find a link to the website.
Speaker:I have to say I'm really happy that I met you, Phil, and I'm really
Speaker:happy that you took the time to come to the you know, to do this
Speaker:and share it with the audience. And so I you know, here's the commercial for
Speaker:me. So everybody that's listening to this, I hope
Speaker:you'll subscribe, you'll share, and you'll engage in the podcast on social
Speaker:media. And wherever you, make your business
Speaker:connection. This is kind of my way of giving back to my community.
Speaker:And if you join me for the one small change,
Speaker:I hope that this is gonna help you in your entrepreneurial journey so
Speaker:that even the smallest shifts that you make can yield
Speaker:an incredible amount of transformation. And if you haven't listened to
Speaker:the first episode, be sure you do that and you can see what
Speaker:other possibilities and innovative possibilities are
Speaker:there. So before we run out of time, when was
Speaker:the last time you did something new for the first time?
Speaker:Okay. So about 4 months ago, I got
Speaker:a dog, and I always said that I wouldn't have a dog,
Speaker:just because, I don't know. I I never wanted to to worry about
Speaker:taking care of something else, but I'm in a place in my life where my
Speaker:kids are grown. And I wanted I wanted to, take on
Speaker:that, that responsibility. And we got ourselves a full full
Speaker:bread, Corgi, and he's awesome.
Speaker:So So so so you miss being a parent in other
Speaker:words. I guess so. I guess so.
Speaker:So if you were gonna leave us with, you know,
Speaker:your last words, what would it be?
Speaker:Oh, yeah. I would say, you're one
Speaker:connection away. So always do a one to one even if it doesn't
Speaker:look like it's gonna be your client, because a lot of people
Speaker:pick doing one to ones based on if they're gonna get a sale out of
Speaker:it. That's just the way the brain works. But always
Speaker:do your one to ones because you never know what's gonna lead. You're you're just
Speaker:one connection away. That is fantastic.
Speaker:So I'm sorry, but our time is
Speaker:up. And I know that I could have talked to you for so
Speaker:much longer. You were like
Speaker:an unexpected thing that happened in my week last week with networking.
Speaker:So I am so happy that we got to connect.
Speaker:You know? And I know that we're gonna be doing other things in the future.
Speaker:So with that, we have to we have to call it
Speaker:quits. But I want you to remember, change is simple, but it's not always
Speaker:easy. And it does require some resilience and
Speaker:courage and a willingness to step out of your comfort zone.
Speaker:So join me for the one small change as you try to do
Speaker:that and get some tools to do it with and see what other
Speaker:possibilities are out there. And so until the next time,
Speaker:thank you for joining us for One Small Change. So you're gonna say goodbye,
Speaker:Phil? See everybody, at the tour.
Speaker:You should do that.