Artwork for podcast Service Design Podcast
#62 - Making waves with Maarten Raemdonck and Lien Dewitte
Episode 62 • 17th November 2025 • Service Design Podcast • Service Design Podcast
00:00:00 01:00:01

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We talk with Maarten Raemdonck, Head of Innovation at Aquafin, and Lien Dewitte from Leap Forward, about how innovation takes root in a large, technical organisation. From bold early experiments to building lasting change, they share honest lessons from Aquafin’s journey to make innovation part of everyday work in a company that treats the waste water of 5 million people daily.

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