Ep. 150: 11 Years - 11 Lessons: What I've Learned from Building a 7-Figure Salon (and Coaching 200+ Beauty Business Owners).

Artwork for podcast The Lash Business Lounge

Episode 150 • 11th July 2025 • The Lash Business Lounge • Lauren Lappin

00:00:00 00:41:43

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Salon Goals - https://www.laurenlappin.com.au/salon-goals

In this week's episode Lauren shares 11 crucial lessons she's learned from 11 years in Business. These lessons have been foundational in Lauren launching and growing multiple successful businesses in the Beauty space.

You don't need to do it all yourself. (03:00).
Your Business should work for you, and not the other way around. (05:30).
Good communication is everything. (07:15).
The Customer is NOT always right. (10:30).
Hire for personality, work ethic and culture fit, not skills and experience. (12:30).
Your Team will only rise to the standard that you set and uphold yourself. (14:45).
Making money and keeping money are two completely different skill sets. (17:30).
You don't need another Beauty Certificate, you need business education. (22:00).
The only way you can grow your Business, is to keep your Clients coming back. (26:30).
Fear of hiring is really just being too scared to hand over control. (30:45).
Niche Down to Scale Up. (33:00).