Gray MacKenzie is the Co-founder of ZenPilot, a training and consulting company that leads digital agencies through the last project management implementation they'll ever need by eliminating the root causes of chaotic agency operations. He is an operations nerd passionate about helping digital agencies build healthy, productive, and profitable teams. Gray has built ZenPilot into ClickUp's largest and highest-rated solutions partner and has spent the past decade helping over 2700 agencies streamline their operations.

In this episode…

Running an agency entails handling numerous tasks, which can be overwhelming. As an agency owner, how can you achieve all these tasks while offering your clients quality services? 

Operations nerd Gray MacKenzie says that it requires a wide range of skills and expertise to manage an agency's multiple tasks, meet tight deadlines, and satisfy clients' needs. The pressure to meet these demands can be overwhelming without proper project management. Agencies must be agile, efficient, and productive to stay ahead of the competition. With this, he recommends working with experts who can help them with project management implementation to gain clarity and streamline their operations, leading to improved productivity, profitability, and healthy team dynamics.

In this episode of The Power of Authority Spotlight, Michelle Prince welcomes Gray MacKenzie, Co-founder of ZenPilot, to discuss how agencies can streamline their operations and thrive. Gray explains how ZenPilot helps agencies create clarity in business operations through tools, processes, and habits, project management tools for agencies, and business growth, promise delivery, and operations.