The impact of digital transformation in today’s world is huge, so much of what happens in business is driven by IT — from communications to security and data storage. This podcast tells you the in-depth stories of the amazing technology and infrastructure supporting successful businesses and the visionary leaders that make it possible. Join us as we take a deep dive into the heart of the initiatives that are changing the world and get to know the characters behind them, the Changemakers.

Episode description

Bringing new technology into a company can be challenging. Sometimes decisions are made at an upper scale and people actually using the tools may not be very comfortable with them. In this episode of Freshworks’ The Changemakers, we tell three implementation stories that shed light on new ways of creating great IT user experiences that collaborators are comfortable with and that really push the company forward. Hop in and listen to Derrick, Prasad, and Pete tell you how they build their game plan to bring in the tech of the future. 

Jump straight into:

(00:25) - Derrick Rose, IT at sea: How to build an efficient maritime experience with new technology. 

(03:00) - Prasad’s democratic take on user experience: A deep dive on how engineers feel using new tools. 

(07:59) - A company committed to change: Peter’s story of pushing for major IT transformation from scratch. 

Episode Resources 

Connect with Derrick through LinkedIn

Connect with Prasad through LinkedIn

Connect with Peter through LinkedIn

Thank you for listening to Fresh Work’s The Changemakers Podcast. If you want more information on our modern and easy customer-employee experience please visit Freshworks. This show is produced at Studio Pod Media in San Francisco. Editing and music provided by nodalab.