On this episode of The Data Storytellers podcast, we explore leadership perspectives on driving data-driven transformation with Rafael Laffarga, focusing on building trust, empathy and effective communication with stakeholders. Through discussion on topics like data governance, literacy, storytelling and outcomes, we examine the human elements critical to successful analytics leadership and organizational change.

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• Website: https://thedatastorytellers.com/

• LinkedIn: https://www.linkedin.com/company/the-data-storytellers

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• Apple Podcast: https://podcasts.apple.com/gb/podcast/the-data-storytellers-podcast/id1493766476

00:00 Introduction

07:07 Rafael Laffarga shares his professional journey in analytics

15:15 Challenges of data governance and the need for data literacy

25:08 Implementing effective data governance programs

35:16 The importance of leadership in data-driven transformation

45:12 Building trust as a data leader

56:41 Closing thoughts on listening, empathy and storytelling