In this bonus episode, we're taking a break from Sell With a Summit: Speaker Edition snippets to talk about how to use your brand messaging to make summit decisions easier! Hosting a summit or even speaking at a summit can require a lot of decisions, right? Ashlee's sharing her strategies for creating brand messaging guidelines that will help you make those decisions with a lot less heartache (and headache).
Get Ashlee's workbook at ashleesang.com/standout
Connect with Ashlee on Instagram @ashleesangconsulting and on LinkedIn
Mentioned in this episode:
Evergreen Summit Audio Training
If you're ready to host a summit or have already hosted one and want to get more out of the months of work you put into your summit, jump over to evergreensummits.com. I put together a free audio training that you can take on the go in your regular podcast player!
Welcome to Virtual Summit Success.
Jenn:I'm Jenn, founder of Virtual Summit Search, and you're in the right place
Jenn:if you want to make the most of your virtual summit experience, whether
Jenn:you're a host or virtual summit speaker.
Jenn:Let's get going with your next step to virtual summit success.
Jenn:So I am super excited to have Ashlee on with me today, and we're going
Jenn:to be talking about brand messaging and how it ties in with summits.
Jenn:But before we jump into all of that, I'll go ahead and let you
Jenn:introduce yourself to everybody!
Ashlee:My name is Ashlee Sang.
Ashlee:I run Ashlee Sang Consulting and I do brand strategy and related
Ashlee:consulting for visionary founders.
Ashlee:So really helping people nail down who they are as a brand and as
Ashlee:a founder and what they want to stand for in order to stand out.
Ashlee:And so for me, it's all about getting consistent and aligned visibility in a way
Ashlee:that feels good and actually connects with the people that you're trying to reach.
Jenn:I love that.
Jenn:And standing out is definitely something that I know the listener is looking for.
Jenn:And before we get too far into stuff, I know that a lot of folks have different
Jenn:definitions of brand messaging and all that, so if you could give us your
Jenn:definition of what that actually means?
Ashlee:Yeah.
Ashlee:So for me, brand messaging is the foundation of everything.
Ashlee:Even before your visual brand - which is maybe what most people jump into - or
Ashlee:sort of hand-in-hand with your digital branding, your brand messaging really
Ashlee:establishes who are you as a brand?
Ashlee:So these are things like your mission.
Ashlee:Why does your business even exist?
Ashlee:Things like your audience - this is a key component of your brand messaging,
Ashlee:because you could have the best product or service or summit in the
Ashlee:world and it doesn't serve any purpose if it's not serving people, right?
Ashlee:So that your audience is a really, really key part of brand messaging strategy.
Ashlee:And then another key part that I really focus on are your brand values.
Ashlee:For me, when you stand up for your values, this is how you stand out.
Ashlee:And it's because there are 600 million summits or copywriters or chiropractors
Ashlee:or whatever else out under the sun.
Ashlee:So what sets you apart besides the specific people you want to serve.
Ashlee:It is those values.
Ashlee:It's what you stand for that really is going to resonate and is
Ashlee:really going to make you show up consistently in a unique way, too.
Ashlee:There are many other components of a brand messaging strategy, but basically
Ashlee:at the end of the day, it's just putting a stake in the ground and saying, "this
Ashlee:is who we are as the brand and this is what we want to be recognized for."
Ashlee:So again, in the same way that a logo is recognizable, the way you
Ashlee:sound and the way you talk about your brand should also be recognizable.
Jenn:I love that because especially for summits, it is you
Jenn:putting your stake in the ground.
Jenn:It's how you build your authority in your industry, so if you don't have
Jenn:your brand messaging down, nothing else is really going to fall into place.
Jenn:So I'm really excited to be talking about this today.
Jenn:Are there any big mistakes that you see, like, your audience and your clients
Jenn:making when they're brand messaging that we should avoid, especially
Jenn:as it would pertain to summits?
Ashlee:Yeah.
Ashlee:So a common one is wanting to be all the things to all the people, right?
Ashlee:We just want to serve!
Ashlee:So many of us are helpers, especially event organizers,
Ashlee:especially service providers.
Ashlee:We know that we want to serve people and that's why we started
Ashlee:this thing that we created.
Ashlee:Niching is so, so scary, but so necessary because it's what makes you memorable.
Ashlee:If you meet someone and they say, "I run a business summit,"
Ashlee:that's not very 'sticky,' right?
Ashlee:There are many, many business summits.
Ashlee:What about your business summit are you going to be hitting on?
Ashlee:Or who exactly is this the perfect fit for?
Ashlee:Is this for women who just quit their job and they are turning their side
Ashlee:hustle into a full-time thing and they don't even know where to start
Ashlee:and et cetera, et cetera, et cetera.
Ashlee:That's a lot stickier.
Ashlee:Because then if I meet someone who's in that boat, I will instantly think
Ashlee:of you and your business or your event.
Ashlee:Same thing with wanting to just offer too much.
Ashlee:Again, your brand can absolutely evolve.
Ashlee:It can absolutely include other things down the road, but what
Ashlee:do you want to be known for?
Ashlee:What is that core thing to that core group of people that is
Ashlee:going to carry you through?
Ashlee:And then how can you expand from there?
Ashlee:That's where the fun comes, but it's really establishing that baseline
Ashlee:that is super important and so many people are afraid of being boxed in.
Ashlee:I work with visionaries.
Ashlee:I work with people who have so many ideas and they have this really
Ashlee:big picture of the impact that they want to have in the world.
Ashlee:And so they just want to do all the things and they don't want to be
Ashlee:boxed and they're multi-passionate, but that's a big mistake in not
Ashlee:really deciding, "alright, what's the core thing I want to be known for?"
Ashlee:Or sometimes it's just a question of getting outside perspective
Ashlee:of how to incorporate all of those multi-passionate facets of
Ashlee:yourself as a founder or a brand.
Ashlee:Sometimes it's just a question of finding the common thread.
Ashlee:You can include all of them, for sure.
Ashlee:You can serve people who want to DIY and who want high-ticket services as long
Ashlee:as that common thread, that mission, those values is well-established.
Ashlee:So really it's a question of clarity.
Ashlee:That's the big issue and often the fix is some sort of outside perspective.
Jenn:I definitely love getting outside perspective.
Jenn:I know I bounce my summit ideas off of other people all the time, because I'm too
Jenn:far in my own lane and sometimes I don't realize that what I think is going to
Jenn:work isn't going to actually be something that resonates with other people.
Jenn:So glad you brought that up because that is something I always recommend
Jenn:for folks when they're picking their summit theme: get an outside perspective.
Jenn:Go and ask your audience, ask other people in your industry and just check it.
Jenn:Check it against yourself because what we think is going to work
Jenn:doesn't always end up working.
Jenn:And niching down is really key too, 'cause like when I did Sell With a
Summit:Speaker Edition, I was really excited, 'cause I could go to folks
Summit:like Jessica Rasdall, who's the Public Speaking Strategist and say, "Hey, I am
Summit:doing a summit that is for your specific audience, and I have this topic you've
Summit:talked about stuff around it before, but you haven't necessarily gotten
Summit:to talk about this specific thing."
Summit:And then she ended up doing a podcast episode on that same topic
Summit:afterwards, so you can actually help other people too by niching down more.
Summit:And it makes it really easy for them to say yes.
Summit:But another thing that I see folks doing - especially with summits - is
Summit:getting the shiny object syndrome.
Summit:And we want to do all the different things, whether it's new technology
Summit:or going too broad with our summit theme or whatever it happens to be.
Summit:So in your professional opinion, how can having impactful brand
Summit:messaging help us to avoid that shiny object syndrome in our summits?
Ashlee:That is super common, right?
Ashlee:Entrepreneurs, we just want to iterate, we just want to do all the things.
Ashlee:So that is why having a strong foundation through brand messaging is so important
Ashlee:because then if you have a very clear idea of what your mission is, if you
Ashlee:have very clear idea of your values and your audience, those are filters.
Ashlee:Those are the lenses that you can use - whether you have outside perspective or
Ashlee:not - you can go back to this living, breathing document that you create - or
Ashlee:we create together, or however it comes to manifest - and you can put
Ashlee:this new thing through that filter.
Ashlee:So for example, maybe you've never focused on accessibility in the past in terms
Ashlee:of subtitles, if it's a virtual summit or any other sort of accessibility.
Ashlee:How do you know if that's a shiny object syndrome symptom or not.
Ashlee:Well, if your audience has mentioned in the past that they suffer from some sort
Ashlee:of disability and haven't been able to fully enjoy your content or your summit
Ashlee:in the past, well then, ifyour goal is to serve them, that is absolutely something
Ashlee:you should focus on and implement.
Ashlee:Or if they say just how important accessibility in general is to them,
Ashlee:even if that's not a core value to your business or hadn't been in the past, maybe
Ashlee:that's something that you pivot toward.
Ashlee:Maybe that is something that you test out and determine, all right, this is
Ashlee:actually worth the time, the resources, the learning that this is going to take.
Ashlee:Whereas, something like having some sort of VIP Lux offering
Ashlee:to go along with your summit.
Ashlee:You've seen other people do it.
Ashlee:It's been successful, it's a huge revenue booster, but the people you serve aren't
Ashlee:really into fancy stuff, or your core value is all about delivering the basics
Ashlee:in the most approachable way possible.
Ashlee:Well, then that is absolutely a shiny object that you should reroute from.
Ashlee:So having these filters through your brand messaging guide is a really useful
Ashlee:way to have quick yes's or quick no's.
Ashlee:And sometimes it's not quite as simple as that, but often it really is.
Ashlee:Does this bring me towards my mission or not?
Ashlee:And then go from there.
Jenn:Love that.
Jenn:Having those filters really helps keep you in the right lane instead
Jenn:of going off and veering into a fork in the road or something like that.
Jenn:So what are some ways that we can go and set up those filters when it comes to our
Jenn:brand messaging so that we can make those quick and easy decisions for our summits?
Ashlee:So for me it really is those three cores: your mission as a business
Ashlee:and/or a founder, especially if for some reason you're a solopreneur
Ashlee:service provider and this is your first summit or something like that.
Ashlee:But really your mission, that is the big picture.
Ashlee:Your values.
Ashlee:Again, if it doesn't feel right to you and it doesn't feel right
Ashlee:to the brand that you are trying to create, then it's not right, or
Ashlee:it's a not-right-now sort of thing.
Ashlee:Again, you would need that feedback from your audience or you would need
Ashlee:some sort of testing environment where, "alright, I want to take a
Ashlee:leap of faith on this because I have some sort of instinct about this, but
Ashlee:currently, no, this does not serve me, this is not what I'm working toward."
Ashlee:And then the third factor, besides mission and values, is that audience.
Ashlee:It's, "do they need this?
Ashlee:Do they want this?
Ashlee:Have they asked for this?
Ashlee:How are they going to react to this?
Ashlee:How is this going to make them feel?"
Ashlee:All of that, because again, your brand exists to serve them.
Ashlee:So really just taking a look, asking yourself very simple questions like,
Ashlee:"does this align with my mission?
Ashlee:Is this an alignment with one of my values?
Ashlee:How would my audience feel about that?"
Ashlee:Those are really quick and easy ways to get that feedback.
Ashlee:And then, again, if you're still on the fence or something's telling you,
Ashlee:I don't know, then that's when you seek out the outside perspective, because
Ashlee:our businesses are our babies in most cases and we live and breathe it.
Ashlee:We live inside our head and our heart every single day, so sometimes it really
Ashlee:is a question of getting a business bestie or if you're in a mastermind or some
Ashlee:sort of random business community, or any sort of way that you can get feedback.
Ashlee:Sometimes that is the lens you need.
Ashlee:And then them answering one way or the other, or them posing
Ashlee:more questions to you will then bring you back to your values.
Ashlee:You might not realize it when you're just asking yourself, but when someone states
Ashlee:their opinion or ask more questions, that might be enough to tip you over the edge.
Ashlee:"Oh yeah!
Ashlee:Why would I prioritize this?
Ashlee:I have so many other priorities," or, "yeah, that's what I was trying
Ashlee:to convey to myself, but I just was too stuck in my head to do so."
Jenn:That's a really good thing to think about is getting someone to
Jenn:ask you questions, because I know for me, I was going to do a totally
Jenn:different summit for my last one, and I kept having people ask me questions
Jenn:about a totally different topic.
Jenn:And so that got me to pivot what I was going to be doing the
Jenn:summit theme on and change it up pretty much entirely, honestly.
Jenn:And it ended up being a great pivot.
Jenn:And so, yeah, I think if folks don't have other people to bounce
Jenn:things off of, go find somebody, 'cause it's totally worth it.
Jenn:But you also mentioned , "does this feel right?"
Jenn:So how much, in your experience, once someone has set up their brand messaging,
Jenn:I guess, and like, has that basis, has that foundation and knows what it is...
Jenn:should they be referring back to that?
Jenn:Or how much do they trust their gut when it comes to making those decisions?
Ashlee:So I think it's an and sort of situation, not an either/or.
Ashlee:The thing with the brand messaging strategy - at least the way I do
Ashlee:it - is that it really comes from the founder's head and heart.
Ashlee:They come up with everything.
Ashlee:They come up with all the core messages, they come up with all the values.
Ashlee:I'm just the one that's distilling it.
Ashlee:I'm just the one that's connecting the dots, bridging that gap from what is
Ashlee:inside their head and heart to something that is actually able to be comprehended
Ashlee:by someone who is outside themselves.
Ashlee:So the brand messaging guide should already feel like
Ashlee:an extension of yourself.
Ashlee:It shouldn't feel forced in any way.
Ashlee:And if any part does, then that part needs revision.
Ashlee:So already that should be your gut check that that baseline already feels good.
Ashlee:And then in terms of intuition, I think that's super important - and it's so
Ashlee:easy to disregard because we see so much noise on the internet and even in books
Ashlee:or however else we consume content.
Ashlee:Sometimes it makes us question our own gut decision, but our gut got us this far and
Ashlee:our gut will continue to push us forward.
Ashlee:So I think it's absolutely important to listen to your gut and experiment and know
Ashlee:that, "well, this might not work out."
Ashlee:That doesn't mean anything good or bad.
Ashlee:Every opportunity is definitely a lesson at the very least, but really
Ashlee:listening to your intuition, getting that outside perspective when you need
Ashlee:it or even just, again, to confirm or deny what your gut already said.
Ashlee:Because even if they say something opposite and your gut says, "no, no,
Ashlee:I think I'm right," then that's great!
Ashlee:Listen to your gut probably more than anyone else.
Ashlee:And then it really works in tandem with that brand messaging guide because
Ashlee:that guide should already feel good.
Ashlee:I didn't mention those that your brand will evolve.
Ashlee:So it's not meant to be a stagnant guide or strategy or process.
Ashlee:It is meant to grow with you, grow with your audience.
Ashlee:And we learn things every day, right?
Ashlee:We morph our audience every day or every quarter or every year or however often.
Ashlee:So it is important to revisit things like our core audience
Ashlee:persona - who is our ideal client?
Ashlee:It could be very, very different today than it was a year ago.
Ashlee:In my case, that's absolutely true.
Ashlee:So really it's about constantly being in contact with ourselves and with
Ashlee:the brand that we want to be building.
Ashlee:So it's not like a "yes, checked this off the list!"
Ashlee:It is ongoing, just as building any other facet of your business is ongoing.
Jenn:Yeah, and I actually had a client recently who she was trying to figure
Jenn:out how to structure some of the stuff in her summit and one of the things she
Jenn:kept hearing was do a Facebook group, do a Facebook group, and she was really
Jenn:hesitant to do that, but she decided to listen because that was what the
Jenn:pros said and she got into the summit and there was like, no engagement.
Jenn:And she told me afterwards, "I knew this was going to happen.
Jenn:My audience doesn't like Facebook any more than I do, but everybody said I
Jenn:should do it and now I'm wishing I hadn't done it, that I'd done something else."
Jenn:And that's a great example of trusting your gut and your brand messaging
Jenn:and knowing your business and your audience and all that kind of stuff.
Jenn:So that is really a good guideline for folks to think about when they're
Jenn:making these decisions based on their brand messaging for their summit.
Jenn:So for a little bit more of a concrete example, anyway, say if a summit host
Jenn:was trying to decide on their summit theme - so the overall topic that their
Jenn:summit'sgoing to be about - or if a summit speaker is trying to decide
Jenn:what their signature topic will be, how would you say that brand messaging is
Jenn:going to play a role in that and how can it help inform those decisions?
Ashlee:Yeah.
Ashlee:So again, it's about that alignment and consistency.
Ashlee:So it would be misaligned and out of left field if you're constantly
Ashlee:talking about audience building and lead generation, and then you do
Ashlee:a conference on knitting, right?
Ashlee:That doesn't make sense.
Ashlee:Your audience is going to be confused.
Ashlee:You're not going to have any infrastructure in
Ashlee:place to bridge that gap.
Ashlee:So I could see it going two ways, either in expansion of the core
Ashlee:thing that you want to be known, for that mission, or again, those core
Ashlee:messages that you always hit on.
Ashlee:It should be an expansion of that.
Ashlee:So maybe do some sort of mind mapping around, "all right, well, I always
Ashlee:talk about community building.
Ashlee:How could this translate into a summit?
Ashlee:What sort of different directions or questions are people going to have?
Ashlee:Or how could I expand, just blow up this topic of community building?"
Ashlee:Or the other way to do it would be that sort of niching way.
Ashlee:So if you generally talk about three things: community building,
Ashlee:lead generation and social media marketing or something like that.
Ashlee:Well, really hone in on one.
Ashlee:Get extremely granular.
Ashlee:Bring in experts about every single technical facet of one of those things.
Ashlee:So it's really, for me a question of expansion or deep dive, but it's
Ashlee:really coming back to that core, that problem that you solve, the
Ashlee:thing you want to be known for, the thing your audience needs and wants.
Ashlee:And then also, honestly, events are a huge time suck, energy suck.
Ashlee:They take so much effort.
Ashlee:So it should be aligned with your business goals too.
Ashlee:There is no point in running a summit if it's not going to
Ashlee:serve your brand in some way.
Ashlee:So how does this lead into your core offer or this new thing that you want
Ashlee:to launch and this is the precursor.
Ashlee:Or how is this going to deepen your relationship with your existing audience
Ashlee:or reach new people in new ways so that you can serve them in sort of your normal
Ashlee:way outside the summit, because events are not for the faint of heart by any means.
Ashlee:So it really, really needs to be aligned with your business goals
Ashlee:but then also just aligned with that brand that you've already spent
Ashlee:so much time and effort to create.
Jenn:Yeah.
Jenn:And I love that you touched on deepening the relationship with the existing
Jenn:audience, 'cause that's something that I talk to my clients about all the time
Jenn:is there's different goals for summits.
Jenn:Yeah, it may be list growth for a certain summit, but for another one,
Jenn:it may be that you want to take your existing audience and funnel them
Jenn:into a bigger product that you know is going to make a bigger impact on them.
Jenn:So that is another great thing to think about when it comes to your mission
Jenn:and your brand messaging is how is it going to build into them even further?
Jenn:So I love all the stuff we've gotten to cover today.
Jenn:I think it's going to be super helpful for my summit hosts out there.
Jenn:And if there was one big takeaway that you want them to get from this
Jenn:conversation, what would it be?
Ashlee:Yeah, I think it would be to take that bird's eye view.
Ashlee:Take a step back and really think about what do I want to be known for.
Ashlee:That is the question at the end of the day.
Ashlee:That is what your brand is, because as much as you can say what you do and who
Ashlee:you are, it's really all about perception.
Ashlee:So the entire strategy behind brand messaging, visual branding, any kind
Ashlee:of creating a brand facet is how will this be perceived by the people I
Ashlee:want to serve and how can I make that as close to my vision as possible?
Ashlee:So really just take that step back, ask yourself some questions,
Ashlee:get that outside perspective if you need it and go from there.
Jenn:What do you want to be known for?
Jenn:And go think about that as we wrap this up.
Jenn:Thank you so much for being here, Ashlee and sharing all of this.
Jenn:So before we wrap up, where can everybody find you if they want to learn more
Jenn:about brand messaging and what you do?
Ashlee:Yeah, thanks so much.
Ashlee:So if you want to get the ball rolling, I do have a free workbook all around
Ashlee:establishing your brand messaging strategy and also a consistency checklist,
Ashlee:because the strategy alone is not enough.
Ashlee:Do not let it die in your inbox or your archive files.
Ashlee:So it's really all about that strategy and then that implementation.
Ashlee:So that is available at ashleesang.com/standout, because I
Ashlee:really want you to be able to stand up for your values in order to stand out.
Ashlee:And then besides that, I mean, catch me on social.
Ashlee:We can chat!
Ashlee:I'm most active on Instagram @ashleesangconsulting and
Ashlee:on LinkedIn at Ashlee Sang.
Ashlee:And it's Ashlee with two E's and Sang like sang a song,
Jenn:Perfect.
Jenn:We will have all the links for that in the show notes as well.
Jenn:So thank you again for coming on Virtual Summit Success today, and I'm excited
Jenn:for everybody to go out and nail down their brand messaging and figure out
Jenn:what they want to become known for!
Ashlee:Yeah.
Ashlee:Thanks so much.
Jenn:Thanks for listening to Virtual Summit Success.
Jenn:Don't forget to leave a review and let others know your biggest
Jenn:takeaways from this episode.
Jenn:Every review helps others find us, and the more successful virtual
Jenn:summits there are, the more tips we'll have to share with you.
Jenn:For show notes, links, and other resources, go to virtualsummitsuccess.live