Fraudology is presented by Persona.

John Matas, Head of Global Fraud & Risk Operations at Etsy is my guest again today & we had a lot to talk about! 

Part Two of our conversation includes:

• Just how expansive the impact of fraud/losses/abuse can be for an online business; extending beyond chargebacks
• Ways to present the business case of the total cost of fraud in ways that leadership will understand
• What John believes are the most important qualities when hiring successful fraud-fighters
• His best advice for those interested in staying successful in the fraud prevention industry

To connect with John on LinkedIn (for networking & collaboration; no solicitations, please!): https://www.linkedin.com/in/johnmatas/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.