How do you manage your design business? What are your criteria for accepting a prospect as a client, and do you often turn clients away? How do you share the progress of the project with clients? How do you structure your fees and payments from clients?
In this episode, Rebecca and Shaun speak with Max Humphrey to discuss:
The challenges of finding the right clients and managing client relationships and expectations
Having a flat fee structure as billing method for his design services
Dealing with clients' feedback, revisions, etc
Max's product collaborations and how he got started with brands like Sunbrella
Tips for pitching product collections
Having a recognizable brand style to collaborate effectively
Turning down clients who are not the right fit for you
Learning from working for others before starting a company
Managing client expectations around budgets and timelines
Using social media to attract the right client fit
Max's book "Lodge" is about the historic lodges in America's national parks
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