Shownotes
With so many loyalty professionals considering the potential for a paid loyalty proposition (also known as a subscription-based loyalty programme), this show will answer so many questions.
Ros Netto has over a decade building and advising some of South Africa's top loyalty programmes and now she's delighting local consumers even more with the launch of South Africa's very first subscription programme in the restaurant/fast casual dining sector.
Ros shares the exciting journey so far for the Kauai loyalty programme - it's just eight weeks old yet driving great success and learnings already.
A truly inspiring success story - launched despite the additional challenges of Covid - both operationally and psychologically for consumers.
Show Notes:
1) Ros Netto: Customer, CRM & Loyalty Specialist at Real Foods Group
2) Bond Brand Loyalty - 2019 Report
3) Real Foods Group
4) Kauai Subscription Loyalty Programme
Let's Talk Loyalty Webinar Details
If you'd like to register for our webinar on January 22nd 2025 to learn how to leverage world-class games to drive daily engagement and bottom-line revenue, simply sign up here:
https://us02web.zoom.us/webinar/register/6417364267736/WN_aHWt5hkbR6uPWc2SfzD6xg
Even if you can't join live, we'll share the recording with you.