Hey, everybody, it's Tara Bryan, and you are
Tara Bryan:listening to the course building secrets® podcast. Whether you're
Tara Bryan:a coach or a CEO, the success of your team and clients is based
Tara Bryan:on your ability to deliver a consistent experience and guide
Tara Bryan:them on the fastest path to results. This podcast will give
Tara Bryan:you practical real life tips that you can use today to build
Tara Bryan:your online experiences that get results and create raving fans.
Tara Bryan:Why? So you can monetize your expertise and serve more people
Tara Bryan:without adding more time or team to your business? If you're
Tara Bryan:looking to uncover your million dollar framework, package it and
Tara Bryan:use it to scale you're in the right place. Let's dive in. Hey,
Tara Bryan:everybody, welcome to today's episode of the course building
Tara Bryan:secrets podcast. I am so happy to be with you today. Hey, so
Tara Bryan:today's episode is really for service based businesses,
Tara Bryan:agencies, freelancers, anyone who's working in the b2b space
Tara Bryan:doing done for you services? So I got a question the other day
Tara Bryan:that I thought was super interesting, for those of you
Tara Bryan:who are kind of in this space, where you're used to giving one
Tara Bryan:on one attention or done for you services to a client base, and
Tara Bryan:you want to start pivoting into a productized offer, or create
Tara Bryan:an online program or course for your for kind of what you're
Tara Bryan:doing with your customers. And the question was like, so how do
Tara Bryan:I structure a roadmap or, you know, figure out what to teach
Tara Bryan:when we're doing done for your services? So sometimes we do the
Tara Bryan:work, sometimes the client does the work. So how does this? How
Tara Bryan:does it like end up in some sort of productized? Offer? So I want
Tara Bryan:to just spend a couple of minutes talking about that,
Tara Bryan:because it's such a great question. And it's really starts
Tara Bryan:to change your mentality as you're going from sort of the
Tara Bryan:approach of helping all of your customers in whatever it is that
Tara Bryan:they need to owning one solution that allows you to sort of step
Tara Bryan:into your role as the expert and help guide someone or your
Tara Bryan:clients down the path. So a lot of times when we start out and,
Tara Bryan:and I know this was for me when I left corporate and I started
Tara Bryan:my agency that I did work for hire. So it was like, you know,
Tara Bryan:I would come in and based on my expertise and my skill set, and
Tara Bryan:then I would be a part of a team or work on a particular part of
Tara Bryan:a project. And I didn't really own any of any of the the steps,
Tara Bryan:right, I didn't own the whole process, I just own the part
Tara Bryan:that I was working on. And then as I transitioned into the
Tara Bryan:agency, where we were done for you agency, meaning we did
Tara Bryan:everything top to bottom, we had, we had a methodology that
Tara Bryan:we went through with each one of our clients. And we needed to do
Tara Bryan:that because one, you can't really manage a project without
Tara Bryan:having kind of the at least the big buckets identified,
Tara Bryan:regardless of every time you're doing it's a little bit
Tara Bryan:different. And so our big buckets that we had, we had five
Tara Bryan:was just discovered, define, design, develop and deliver,
Tara Bryan:right. So those were the kind of the big buckets. Within each of
Tara Bryan:those, we could put specific activities and deliverables that
Tara Bryan:went with that particular bucket. So if you think about
Tara Bryan:like, you're kind of creating a project management plan, you
Tara Bryan:have the beginning, the middle and the end, right. And so if
Tara Bryan:you can identify what those bigger buckets are, then you can
Tara Bryan:structure to say here is how we work. And what we bring to the
Tara Bryan:table is our you know, six point delivery method or a six point
Tara Bryan:methodology for how we work, then what you can say to the
Tara Bryan:client is Okay, so here is how we go through that this process.
Tara Bryan:And here are all of the parts and pieces of what is involved
Tara Bryan:in that because most of the time, well, no, not 100% of the
Tara Bryan:time the client is hiring you because of your expertise.
Tara Bryan:They're hiring you for your ability to take whatever it is
Tara Bryan:that they're dealing with a problem or an assignment like
Tara Bryan:whatever it is, and they're hiring you to have your to apply
Tara Bryan:your expertise to what they're doing. So instead of coming in
Tara Bryan:as an order taker and saying, Okay, well tell me what you
Tara Bryan:want, and I'll go ahead and execute on that. They're hiring
Tara Bryan:you to actually own the process. Which means when you can lay out
Tara Bryan:a process for them, like here are the six big buckets and
Tara Bryan:here's what's in it. Who didn't each one, you can quantify it,
Tara Bryan:you can control it, and you can manage the scope and the process
Tara Bryan:for it. So that is the very first thing to do. And, and so
Tara Bryan:if you're not doing this yet inner agency or in your one on
Tara Bryan:one services, I encourage you to just take some time and sort of
Tara Bryan:figure out what the buckets are. And it will tell you in learning
Tara Bryan:and marketing in sales in, you know, whatever it is that you're
Tara Bryan:doing, there is actually an industry standard for what the
Tara Bryan:big buckets are, they're all called something a little bit
Tara Bryan:different. But basically, it's a, you know, sort of a
Tara Bryan:discovery, or, you know, uncovering what the need is,
Tara Bryan:then you have to define specifically what it is that
Tara Bryan:you're doing, then you start to do the design component of it,
Tara Bryan:right, whatever that looks like, and then you build it, then you
Tara Bryan:make it then then it there's an implementation piece to it. And
Tara Bryan:then and then you launch it right or you, you know, you give
Tara Bryan:it out to people. And so when you think about, you know, using
Tara Bryan:those buckets as your starting place, you can put the
Tara Bryan:activities then in the right buckets that you're doing, then
Tara Bryan:you're defining that. And then the next level is you can either
Tara Bryan:teach other people how to do each one of those buckets based
Tara Bryan:on the way that you interpret that it the way that you do it,
Tara Bryan:you can you can design some tools and templates to shortcut
Tara Bryan:that process, you can assign things to your customer to do so
Tara Bryan:you can actually keep moving down the path, or you have
Tara Bryan:particular tasks and activities that you do to push the thing
Tara Bryan:forward. So once you define that as an agency, then it can be
Tara Bryan:packaged, then you can teach other people how to create that
Tara Bryan:same system and sell it to their people, you can use it and
Tara Bryan:create it for your customers, you can front load your front
Tara Bryan:part of the whole process by having your customers do some of
Tara Bryan:the elements that need to be done before they kind of walking
Tara Bryan:in the methodology. So sky's the limit in terms of what you can
Tara Bryan:do once you smile once you productize or create your
Tara Bryan:proprietary system? Because then you can repeat it each time. So
Tara Bryan:hopefully this helps you, as you're thinking through like how
Tara Bryan:do I incorporate some sort of packaged process for my b2b
Tara Bryan:customers, when I'm doing one on one work? How do I start that
Tara Bryan:process? And it's really just looking at how to define the
Tara Bryan:consistent way in which you deliver your expertise, or your
Tara Bryan:deliverable, or whatever it is. So there you go. Hopefully that
Tara Bryan:helps. If you want to dive into this deeper if it's not coming
Tara Bryan:out for you like in your head, give me a shout. You can sign up
Tara Bryan:for a free call and we'll talk through it and figure out how
Tara Bryan:this looks specifically for your business. So there you go. Have