TMT Complete Auto Service Center was started in March of 1984 by Mike and Serena Tatich in Bremen, IN. Bremen is a small town of 4,600 people with 2 stoplights. The shop has undergone many evolutions since its tiny beginning as a tire store and body shop.
Tony Tatich, general manager, has been involved in the shop since a young boy (age of 9 to be exact). Tony’s growth into the family business started by sweeping shop floors and washing cars, to performing light mechanical duties, service advising, and now into general management. He is second generation family.
The shop has evolved into a state of the art facility that has recently under gone a major renovation project in 2016 including total shop and front office renovations.
They have a very strong business culture focused on the strength of their people. TMT invests heavily in training for its people because without great trained people there is no TMT Family. Tony shares TMT’s passion that Customer Experience is #1. They are always willing to help people whether it be clients, co-workers, or fellow industry professionals.
An untypical millennial Tony brings a youthful exuberance to TMT Automotive. Tony has spent many years being groomed by his dad Mike to become the General Manager and an exceptional Service Adviser.
Neither Tony or his dad were technicians to start and yet they have a great business. They are working on a succession plan as Tony’s dad is now working four days and is not involved in the day to day.
|Years in industry:||9|
|Business Started By:||Tony's Dad and Mom, Mike and Serena Tatich in 1984|
|Number of technicians:||3|
|Number of service advisers:||2|
|Number of lifts:||5|
|Number of bays:||7|
|Days open:||Mon – Fri|
|DVI:||Bolt On Technology|
|First Call Supplier:||NAPA|
|Working on a succession plan?:||Yes|
|Trainer/Coach:||Repair Shop Coach, Elite, Shop Fix Academy|
|Philanthropy:||Chamber of Commerce, Kiwanis|
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