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Season 4 Episode 5: Human & Artificial Intelligence: Finding the Right Balance
Episode 5 • 10th August 2023 • Esker On Air • Esker America's
00:00:00 00:18:18

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With all the talk of ChatGPT and other ground-breaking AI tools, Customer Service (CS) teams’ ears have certainly perked up. Rather than fearing these smart tools and their efficiency-boosting capabilities, CS teams can start to embrace them to enhance the customer experience while providing more opportunities for value-generating activities.

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ESKER: info@esker.com

Human & Artificial Intelligence: Finding the Right Balance [Full Video]

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