Shownotes
Episode 48 Advocating for Billing Features
Connecting two FinOps community call threads on getting SaaS vendors to improve billing data, featuring Mike Rosenberg of Nubank’s two-year push that led a major vendor to ship a requested billing capability in private preview. Helped by persistent, fact-based advocacy, networking with engineers, and renewal leverage. The episode also highlights a FinOpsX 2025 talk by Laurent Kiss and Priyanka Pandey (Delivery Hero) outlining four moves to drive vendor adoption of FOCUS format.
00:00 Welcome Back FinOps Pod
00:27 Mike’s Vendor Win Story
01:47 How He Worked the Process
03:11 Leverage and Business Case
05:04 Two Community Calls Connect
06:12 Delivery Hero Four Moves
07:31 Ask Precisely Not Just Small
08:21 Focus Versions Reality Check
09:29 Scale the Ask as Community
10:32 Before You Ask Check Support
10:51 Wrap Up and Call to Action
