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REMASTERED: Doing Good Is Good Business, with Shari Arison (Values, Leadership, Culture, Author)
Episode 9111th March 2025 • The Action Catalyst • Southwestern Family of Podcasts
00:00:00 00:12:29

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Best-selling author, businesswoman, philanthropist, and owner of The Arison Group and Arison Investments, Shari Arison, explains why doing good is good business, how to instill a values-based culture from the top down, the best advice for young leaders, and why the issue is the future.

Transcripts

Host:

Shari Arison is absolutely amazing. Shari is an American

Host:

born Israeli businesswoman and philanthropist. She's the owner

Host:

of Arison investments, which is made up of several different

Host:

companies and also philanthropic organizations. And her

Host:

philosophy, I think you're gonna find fresh and radical and very

Host:

unique. And so she is also an author, Activate Your Goodness

Host:

and The Doing Good Model. And so she is here to talk to us about

Host:

what that means, doing good. So, Shari, welcome to the show.

Shari Arison:

Thank you very much. I'm happy to be here.

Host:

So you have this philosophy, Shari, doing good is

Host:

good business. So can you just tell us, like, what does that

Host:

mean, and how did you kind of come up with that?

Shari Arison:

Well, after working many, many years in

Shari Arison:

different fields, in business, I'm in finance, real estate,

Shari Arison:

infrastructure, water, renewable energy and salt. And alongside

Shari Arison:

that, I also have several philanthropic organizations,

Shari Arison:

Family Foundation, a volunteer organization and a spiritual

Shari Arison:

organization. What I realized is that do good for people and for

Shari Arison:

the planet, and you can still profit in everything that you

Shari Arison:

do. So the vision became doing good, and all the values that we

Shari Arison:

implement became the doing good model. The doing good model has

Shari Arison:

13 values, some of the values that are implemented are, for

Shari Arison:

instance, financial freedom, because we're in finance and we

Shari Arison:

have a bank through the doing good model, we realize that

Shari Arison:

being in finance, we can really educate people and give them the

Shari Arison:

tools to make the right choices so that they can prosper and

Shari Arison:

grow. So that's an example. Another example is in

Shari Arison:

sustainability. Our real estate and infrastructure company

Shari Arison:

builds 100% sustainable so since we have this sustainable

Shari Arison:

information, why not implement sustainability throughout all of

Shari Arison:

our companies and all of our organizations? So that's how we

Shari Arison:

take value by value and create practical tools for

Shari Arison:

implementation across the board. You know, it's funny for years,

Shari Arison:

I'm talking years back when I talked about sustainability,

Shari Arison:

when it wasn't even a word that anybody understood. The main

Shari Arison:

issue was, how can you build sustainable and make profit? And

Shari Arison:

we've proven that it can be done. We've made more money over

Shari Arison:

the years building sustainable, and we've shown a profit, a

Shari Arison:

growing profit, over the years in all of our businesses. And I

Shari Arison:

truly believe that when you are value based and you truly care,

Shari Arison:

but I mean authentically care about people, about your

Shari Arison:

employees, about your customers, about, you know, people, and the

Shari Arison:

future of our planet, you also profit.

Host:

Sp let's talk about the planet for just a second,

Host:

because that's a part of this that you also feel like any

Host:

investment that you have made to protect the environment is

Host:

something that has just come back directly in a bottom line

Host:

profit.

Shari Arison:

Yes, definitely. And I think everything's

Shari Arison:

integrated. I mean, you know, the caring cannot stop at a

Shari Arison:

certain level. It's caring about the individual and doing good

Shari Arison:

individually for oneself and one's one surrounding. And that

Shari Arison:

includes interpersonal relationships. That includes,

Shari Arison:

you know, all the ever widening circles. And that includes our

Shari Arison:

environment. You know, we have one planet that we live on, and

Shari Arison:

we need to care for our planet as well. And like I said, it has

Shari Arison:

not reduced our profits. It is an increased our process by

Shari Arison:

thinking this way and implementing our businesses in

Shari Arison:

this way.

Host:

So what about creating that culture beyond you? How do

Host:

you communicate as a leader through all these different

Host:

organizations and all these different industries that you

Host:

go, look people, this isn't just a nice thing. This isn't just us

Host:

sitting around the campfire talking about doing good. This

Host:

is actually the culture.

Shari Arison:

Well, I can give you one major example of what

Shari Arison:

we've done in order to make this work. Number one, when you when

Shari Arison:

you talk about values, it's not something that you can tell

Shari Arison:

people to be value based. You have to educate. You have to

Shari Arison:

engage people, you have to enroll them. And that takes

Shari Arison:

time. Is a process, but what we've done is we've created

Shari Arison:

cross cultural forums. We call them forums, and what we have is

Shari Arison:

representatives, and it's normally middle management. It's

Shari Arison:

not CEOs and chairmans, it's more of the employee level of

Shari Arison:

representatives from each one of the businesses and organizations

Shari Arison:

sitting around the table. So we have representatives from the

Shari Arison:

bank, representatives from the infrastructure company, the

Shari Arison:

water company, the spiritual company, philanthropic

Shari Arison:

organizations. So we have all these different people sitting

Shari Arison:

around the table with backing of their chairmans and their CEOs

Shari Arison:

in order to be creative. And think how we can implement these

Shari Arison:

values. Now, what's happened is it's created discussion. It's

Shari Arison:

created creativity. It's created practical tools for

Shari Arison:

implementation. And people are engaged and excited, and they

Shari Arison:

feel like they're part of something bigger. They get

Shari Arison:

together every month. You know, we have it in the middle of the

Shari Arison:

year, and at the end of the year, we have a conference of

Shari Arison:

all of the companies coming together, showing what's

Shari Arison:

actually been implemented. So, you know, it's not just

Shari Arison:

something written, it's not something on the wall, it's you

Shari Arison:

can actually see what's been done. So for instance, I mean,

Shari Arison:

just, I'll take one of the values of volunteering, for

Shari Arison:

instance. So we created good deeds day, and we had 61

Shari Arison:

countries already that joined in for good deeds day. We had 3

Shari Arison:

million hours of volunteering on that day. We have all of our

Shari Arison:

companies involved in good deeds day. It's crossed all cultures,

Shari Arison:

all boundaries, all ages. And people come together and do a

Shari Arison:

good good deed for the benefit of others, each one in their own

Shari Arison:

way. So that's something concrete, something that can be

Shari Arison:

measured, and we do this with all of our values. It's caught

Shari Arison:

on. It's grown every single year. It's grown, you know, by

Shari Arison:

the amount of people, the amount of volunteer time it's it's

Shari Arison:

grown by the different countries that are involved. And it's

Shari Arison:

amazing, because what we found is, because it's simple, and

Shari Arison:

because everyone can do a good deed according to their hearts

Shari Arison:

desire. You know, whether it's with children or the elderly or

Shari Arison:

the homeless, or, you know, beautifying your neighborhood.

Shari Arison:

It could be whatever it is that you want to do, and that's

Shari Arison:

bringing people, uniting people together around the common goal

Shari Arison:

of doing good.

Host:

I mean, this is this a big deal. I I saw some pictures

Host:

where you got to meet the Pope, and I saw pictures of Times

Host:

Square. You know, that's a really big deal. I also just

Host:

wanted to highlight something that you said. You said, you

Host:

can't tell people to be value based. It's like, you have to

Host:

show them.

Shari Arison:

Exactly, you know, like, for instance, vitality is

Shari Arison:

one of the values. And some of my employees came to me and

Shari Arison:

said, Okay, how should we implement vitality? And I said,

Shari Arison:

I don't know, you know, why don't you just ask the employees

Shari Arison:

what vitality is to them? And it was amazing to see the feedback

Shari Arison:

to some people's nutrition and to other people, it's sport, and

Shari Arison:

to other people, it's spending time with the family and going

Shari Arison:

on family trips and and it was just amazing and and the

Shari Arison:

creativity that was created, and the engagement, and it was just

Shari Arison:

quite amazing. And that's what's happening around all the values.

Host:

Were you always like this? Did you grow up with this

Host:

natural insight to go you know what doing good? I can see the

Host:

connection to how it leads to profitability, and it's also

Host:

doing good in the world. Or was there a point in your life,

Host:

where the light bulb came on for you, and if so, how did that

Host:

happen? I'm just kind of curious. Where did this come

Host:

from?

Shari Arison:

Well, I always cared about people, and I always

Shari Arison:

cared about humanity and the planet. It's something that was

Shari Arison:

bigger than myself and I and I always thought about ways that I

Shari Arison:

can do my part. You know? I always felt that, you know, we

Shari Arison:

all have the responsibility to make a difference. If we want to

Shari Arison:

see a collective positive future in the world, we each need to do

Shari Arison:

our part. And I've always tried to do my part. I think the light

Shari Arison:

bulb that came off was the switch between doing it in a way

Shari Arison:

that was hard and tiring. And, you know, I almost felt sick at

Shari Arison:

one point. You know, I was going uphill all the time, and that's

Shari Arison:

when I realized that I didn't need to go into the dark places

Shari Arison:

and turn on the light. I could just grow the goodness and grow

Shari Arison:

the light. And there's a lot of organizations out there that are

Shari Arison:

doing really great things, people who really care, and I

Shari Arison:

think that if we put all our forces together, we can grow

Shari Arison:

that goodness. And that that's what the doing good model is all

Shari Arison:

about, coming together, you know, all of us, and growing the

Shari Arison:

good in the world.

Host:

And so you're saying that you don't necessarily have to go

Host:

into the darkest parts of the world. It means you can also do

Host:

good by taking the things that you're already involved in,

Host:

reframing them in a way to also do good as a part of what you

Host:

already love and enjoy doing.

Shari Arison:

Yes, and I think that, you know, there is so much

Shari Arison:

good. I mean, we created a social network called good net,

Shari Arison:

okay, good net.org, and within two years, 17 million people

Shari Arison:

connected. And it's only around goodness, it's only around, you

Shari Arison:

know, a conversation of doing good, and it's different people,

Shari Arison:

individuals, organizations around the world that are doing

Shari Arison:

good and I think that, you know, there is so much going on,

Shari Arison:

whether it's in business or philanthropy or individuals you

Shari Arison:

know that are doing good deeds every day. And if we join those

Shari Arison:

people together, it can't be ignored anymore, because what

Shari Arison:

you see out there is very different. And I think if we

Shari Arison:

want to, you know, we want to see a good world, we want to see

Shari Arison:

a positive world. We we all need to make that happen.

Host:

I love that. So you know, if you were addressing young

Host:

leaders, what advice would you give to young leaders in this

Host:

area of just doing good?

Shari Arison:

Well, I think, number one, I think it's

Shari Arison:

important to know that you can do business and have a

Shari Arison:

successful business. US and still be value based, I would

Shari Arison:

suggest to connect to one's heart and see what you're

Shari Arison:

passionate about. I think when people are passionate about what

Shari Arison:

they do, they create, you know, amazing things. You can take

Shari Arison:

really elated ideas, really related values, and bring them

Shari Arison:

down to practical day to day tools and for implementation.

Shari Arison:

And really, anyone in any field can do business and do good for

Shari Arison:

themselves and for their community and their country.

Host:

I love it. So where's the best place that you want people

Host:

to go, Shari, to get the book, stay connected with you?

Shari Arison:

Well, they can go, of course. They can go, of

Shari Arison:

course, to Amazon or Barnes and Noble, but also they can go to

Shari Arison:

thedoinggoodmodel.com, they could either purchase the book

Shari Arison:

or get information there.

Host:

So my last question for you is, what is next for

Host:

somebody like you? I mean, you're still involved in a lot

Host:

of things. Why? What's driving you?

Shari Arison:

Well, it's interesting, because I've been

Shari Arison:

having a lot of discussions about this with with my children

Shari Arison:

and with my management teams. And I think my biggest issue is

Shari Arison:

that everything that's been done be sustainable. Because, you

Shari Arison:

know, the doing good model is bigger than me, and and doing

Shari Arison:

and doing good and and good deeds day is way bigger than me.

Shari Arison:

I mean, you know, it's already in 61 countries, and so my dream

Shari Arison:

right now is to just make sure that all of this is sustainable

Shari Arison:

and continues without me, because I'm not the issue. The

Shari Arison:

issue is the future of all of us, our collective future, and

Shari Arison:

that's what's important to me.

Host:

Thank you for what you do, Shari. We really appreciate you

Host:

and wish you the best.

Shari Arison:

Thank you. Thank you so much.

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