Hi everyone, this is the first episode of season 5 and we have special guest, Peter Hamilton. Peter is joining us to talk about the different roles that he has within our industry and beyond, to improve access to insurance and the reputation of the insurance world.

The key takeaways:

• We can make real positive change by ensuring that reinsurers, insurers, trade bodies and advisers are involved in working parties together.
• There is growth in clients wanting to understand the ethical and social behaviour of providers, and we should be prepared to have this to hand.
• eGPRs are a key focus for change this year.

Next time we are starting a Mental Health Awareness Week in association with the Institute and Faculty of Actuaries Mental Health Working Group. From 31st January to 3 February we will be releasing a podcast each day, about mental health and the different stages of insurance. There will also be a webinar on Friday 4th, keep a look out for the registration details.

To kick things off Lynn Beattie aka Mrs Mummypenny is joining me to talk about what it feels like to apply for insurance. We talk about things that can trigger someone wanting insurance, how mental health can play a part in a person’s decision to get cover and what it feels like to have insurance in place.

Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

If you want to know more about how to arrange protection insurance, take a look at my Protection Insurance in Practice course here.