Beckie Mossor, RVT, joins Dr. Andy Roark to dig into the surprising results of NAVTA’s 2024 demographic survey of veterinary technicians. Salaries are climbing, yet job satisfaction is dropping fast. How do we make sense of this? Beckie unpacks the data, from the overwhelming push for title protection and standardized credentialing, to the growing frustrations around underutilization in practice. This episode takes on tough but essential questions: Why do so many techs still need multiple jobs to get by, even with pay increases? What role does proper utilization play in career satisfaction? And how can practices do better at recognizing the full scope of a credentialed technician’s skills? If you’ve ever wondered what the future looks like for veterinary technicians, or how to keep your team engaged and fulfilled, this conversation is full of insights you can take back to your clinic. Gang, let’s get into this episode!
Article Referenced: https://todaysveterinarynurse.com/personal-professional-development/navta-2024-demographic-survey-results/
Beckie Mossor on LinkedIn: https://www.linkedin.com/in/beckie-mossor-bis-mpa-rvt-37a55527/
NAVTA: https://navta.net/
Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/
Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/
Dr. Andy Roark Swag: drandyroark.com/shop
All Links: linktr.ee/DrAndyRoark
Beckie is the current President of the National Association of Veterinary Technicians in America, where she has contributed to national conversations on technician utilization, representation on veterinary medical boards, and equity in veterinary organizational structures. Her work has been published in professional outlets, and she regularly presents on the intersections of veterinary medicine, leadership, and advocacy.
She is the founder of the Veterinary Industry Giving Tree, a nonprofit dedicated to helping veterinary professionals in need during the winter holidays. She is a co-host of the Veterinary Viewfinder Podcast, where she has demonstrated nearly a decade of bringing controversial conversations and fierce advocacy to the profession.
Mentioned in this episode:
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Office Hours w/ Dr. Andy Roark
Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.
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