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S2:E27 — “There’s a lot to be proud of with this program” — Brady Byrnes
Episode 272nd October 2019 • Tell Me Why • American Airlines
00:00:00 00:05:26

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In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the industry-leading uniform program for Flight Service, Airport Customer Service and Premium Customer Services. With the highest level of garment certification, an unprecedented level of feedback and more choice than ever before, the American uniform program is one-of-a-kind in the industry.

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