In this uniform episode, Todd Schuchart, Founder of Razor Ridge Leads, shares how to master consistent lead generation and sales without burning out in stage 2. If you struggle with feast-or-famine revenue and relying on referrals alone, you won't want to miss it.
You will discover:
- How to build repeatable outbound systems that fill your pipeline predictably
- Why consistent daily prospecting beats sporadic "big swings" every time
- What simple scripts and follow-up cadences turn cold outreach into warm conversations
This episode is ideal for for Founders, Owners, and CEOs in stage 2 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quiz
Todd Schuchart is an expert in life insurance sales and lead generation, leading Razor Ridge Leads. With a deep understanding of the industry, he focuses on developing innovative solutions for agents, including conversational sales training and AI-driven CRM tools, to help life insurance professionals streamline their processes, improve client connections, and boost conversions. Todd is known for his commitment to simplifying the sales process, his levity to everyday situations, and his agent-first approach, creating high-quality resources that empower agents to succeed in a competitive market.
Want to learn more about Todd Schuchart's work at Razor Ridge Leads? Check out his website at https://razorridge.com/
Connect with Todd through his LinkedIn at https://www.linkedin.com/in/toddcharles/
Check out his Facebook at https://www.facebook.com/groups/razorridgeleads
Check out his other work at Sales Chowder at https://saleschowder.com/
Mentioned in this episode:
Take the Founder's Evolution Quiz Today
If you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.
Hello, hello and welcome. Welcome once again
Scott Ritzheimer:to the start, scale and succeed. Podcast, the only podcast that
Scott Ritzheimer:grows with you through all seven stages of your journey. As a
Scott Ritzheimer:founder, I'm your host, Scott Ritzheimer, and if you're in a
Scott Ritzheimer:service based business or you you really have to sell anything
Scott Ritzheimer:to anyone, but particularly for those of you who are in that
Scott Ritzheimer:stage two startup entrepreneur mode, getting out there and
Scott Ritzheimer:getting it done. You know the brutal truth, you can have a
Scott Ritzheimer:great product, you can have an amazing service, and still
Scott Ritzheimer:struggle to close business. And we almost universally fall prey
Scott Ritzheimer:to the lie that it's just because we don't have enough
Scott Ritzheimer:leads. But that might not be the problem. In fact, there might be
Scott Ritzheimer:a different problem that no matter how many leads you have,
Scott Ritzheimer:you simply cannot overcome, and our guest is going to share what
Scott Ritzheimer:that problem is here in just a moment, but he's well equipped
Scott Ritzheimer:to do so, because he's totally flipped the script on how sales
Scott Ritzheimer:are done, particularly in B to B and insurance businesses. He
Scott Ritzheimer:Himself sold six figures in 60 days, and he's here to show you
Scott Ritzheimer:how our guest today is Todd Schuchart, who is an expert in
Scott Ritzheimer:life insurance sales and lead generation, leading razor edge
Scott Ritzheimer:leads now with a deep understanding of the industry,
Scott Ritzheimer:he focuses on developing innovative solutions for agents,
Scott Ritzheimer:including conversational sales training and AI driven CRM
Scott Ritzheimer:tools. He uses all this to help life insurance professionals
Scott Ritzheimer:streamline their profits processes, improve client
Scott Ritzheimer:connections, can't talk today, and boost conversions. Oh my
Scott Ritzheimer:gosh, here we go. Todd is known for his commitment to
Scott Ritzheimer:simplifying the sales process, his levity to everyday
Scott Ritzheimer:situations, and his agent first approach, creating high quality
Scott Ritzheimer:resources that empower agents to succeed in a competitive market,
Scott Ritzheimer:and he's here with us today. Todd, you got to tell us a
Scott Ritzheimer:story. How'd you do it? You went from I believe it was nothing,
Scott Ritzheimer:to generating six figures in your first 60 days. What's the
Scott Ritzheimer:what's the secret here?
Todd Schuchart:Yeah, decades of secrets sitting behind that one
Todd Schuchart:for sure. You know, it's that overnight success thing where
Todd Schuchart:everybody doesn't see the bottom of the bottom of the iceberg and
Todd Schuchart:all the work that you put in to do it. Truthfully, I didn't have
Todd Schuchart:a choice, right? So when you don't have a Plan B, Plan A has
Todd Schuchart:to work right? And I think that anytime that you have, you enter
Todd Schuchart:into anything that you're doing in your life, whether it's for
Todd Schuchart:pleasure or for profit, if you're coming in with with half
Todd Schuchart:a cheek and you're not fully committed, then you're going to
Todd Schuchart:get the results of a half a cheek, right? You're not going
Todd Schuchart:to get when you're fully committed. I listen to a lot of
Todd Schuchart:different podcasts, and one of my favorites is, is some is
Todd Schuchart:actors talking about how, you know, they finally made their
Todd Schuchart:break in. Every one of them, every one of the household names
Todd Schuchart:that you guys, that everybody listening would know, they all
Todd Schuchart:have a very similar story. I wasn't good at anything else. I
Todd Schuchart:wasn't going to do anything else. This is all I had. It had
Todd Schuchart:to work. And every single one of them, every single one of them,
Todd Schuchart:did not have a plan B. So when Plan A starts to get a little
Todd Schuchart:squirrely, what do you do? You don't leave it. You shift and
Todd Schuchart:adjust to it. So half of the game Scott is figuring out how
Todd Schuchart:to sell, what it is that you're selling, that's it. And you
Todd Schuchart:know, you only do that by playing, you know, it's not
Todd Schuchart:rigid, right? And I think a lot of times, especially
Todd Schuchart:entrepreneurs, young entrepreneurs, not young in age,
Todd Schuchart:but young in effort, or young in the entrepreneurial world, we
Todd Schuchart:come in with a with a very, very specific mission. I'm going to
Todd Schuchart:do, I'm going to this is what is what we do. This is how we do
Todd Schuchart:it. And then we roll it out to the world. And if we're if we're
Todd Schuchart:paying attention, we let the audience or the world tell us
Todd Schuchart:how we need to adjust that messaging so that it will
Todd Schuchart:resonate with them, so that they'll work with us. And then
Todd Schuchart:we can take that really great idea that we have and birth it.
Todd Schuchart:But so many times I see guys get in and they just, they grind to
Todd Schuchart:the right. This is my idea. It's going to work. I'm going to get
Todd Schuchart:the world to bend to it. It's not going to happen. And then we
Todd Schuchart:start seeing all these, you know, things go sideways. And
Todd Schuchart:there's a lot of really great ideas collecting dusts on a lot
Todd Schuchart:of shelves and garages and basements around the world for
Todd Schuchart:that reason alone, right? It's so true. Yeah, and check your
Todd Schuchart:ego, because it this isn't where it exists. You know, you get the
Todd Schuchart:ego later when you exit it for a billion dollars and, you know,
Todd Schuchart:you're, you're floating around, you know, drinking my ties on
Todd Schuchart:your your yacht. But until then, it's a very humbling experience,
Todd Schuchart:and you've got to be paying attention. You have to listen to
Todd Schuchart:what your audience is trying to tell you. Make sense?
Scott Ritzheimer:It does. It really does. There's, there's so
Scott Ritzheimer:much to unpack in that. One of the things right out of the gate
Scott Ritzheimer:is I love this idea of playing that's not how most people think
Scott Ritzheimer:about and teach about how to succeed as an entrepreneur.
Scott Ritzheimer:Entrepreneur, but you're so right. You don't know the
Scott Ritzheimer:answers when you start. And and so one of the traps I see folks
Scott Ritzheimer:fall into, especially when they follow these rigid processes, is
Scott Ritzheimer:that they are rigid processes based on assumptions that were
Scott Ritzheimer:never validated. And and so I love this idea of playing
Scott Ritzheimer:because I think it brings freedom to actually validate
Scott Ritzheimer:some of those things and freedom to adjust them when you
Scott Ritzheimer:invalidate some of them. I really like that language. I
Scott Ritzheimer:think that's fantastic. The other point that you made in
Scott Ritzheimer:there, that I want to draw out is this is a really big
Scott Ritzheimer:distinction between the entrepreneur stage and the pre
Scott Ritzheimer:entrepreneur stage, stage one. And in stage one you have other
Scott Ritzheimer:options. In fact, you should be exploring other options once you
Scott Ritzheimer:make the leap to stage two, once you jump in the game, you're
Scott Ritzheimer:right, if you're if you got one foot in, one foot out, I'm yet
Scott Ritzheimer:to see that work well. And and so for a lot of folks, there's
Scott Ritzheimer:two things to take from that. Is one, be more thoughtful before
Scott Ritzheimer:you make the leap. You know, make sure this is really what
Scott Ritzheimer:you're you're going to do, and then once you make the leap, be
Scott Ritzheimer:more diligent in working through the inevitable shortcomings that
Scott Ritzheimer:are coming. I'm interested to know, because you did this in a
Scott Ritzheimer:very short period of time. So what does, what did that play
Scott Ritzheimer:process look like for you in in kind of cracking the code so
Scott Ritzheimer:quickly.
Todd Schuchart:Great question, man. You know, I think that if,
Todd Schuchart:okay, so this goes back to Plan B, right? If we have a plan B
Todd Schuchart:and A starts to get wonky, we just go, Well, I got Plan B. I'm
Todd Schuchart:okay. But when B doesn't exist, and you're back in the corner.
Todd Schuchart:You have to fight your way out of the corner. So you just start
Todd Schuchart:doing what anybody does that's ever been in an actual fight
Todd Schuchart:that you just start throwing things, you're biting, you're
Todd Schuchart:kicking, you're punching, you're swinging, you're jumping,
Todd Schuchart:whatever you can do to move. And what happens eventually is maybe
Todd Schuchart:one of those, those frantic throws catches. And if you're
Todd Schuchart:paying attention to that, you go, Ooh, let's try that again.
Todd Schuchart:Hey, wait a minute this. I got something here. This is working,
Todd Schuchart:right? So for me, originally, we had rolled out, you know, a beta
Todd Schuchart:with our leads, and it did well, because we had top closers in
Todd Schuchart:our in our group, and then we rolled it out to a mass
Todd Schuchart:audience, and everybody kept telling me how bad everything
Todd Schuchart:sucked. And I was like, okay, so I don't believe you, because
Todd Schuchart:I've been doing this since a long time ago. We're not gonna
Todd Schuchart:confess to ages, not true confessions today. Is it we? I
Todd Schuchart:just said, You know what? I know they're not bad leads. I've
Todd Schuchart:worked leads my entire career, and anytime I found a lead of
Todd Schuchart:the quality that we were generating, I tried to buy all
Todd Schuchart:of them. I tried to lock that market up. So something was a
Todd Schuchart:miss. So I got jumped in, jumped in the ring, and started working
Todd Schuchart:the leads. And I was calling them just like you would any
Todd Schuchart:other lead. And they were right. They sucked. Nobody answered the
Todd Schuchart:phone. And I was going, what am I going to do? Pure desperation,
Todd Schuchart:I started throwing those frantic punches, and I wrote 15 text
Todd Schuchart:messages to 15 leads. Three of them were the same, and then I'd
Todd Schuchart:switch, and I'd write three variants, and then three
Todd Schuchart:variants. And then I closed my computer and I went to dinner,
Todd Schuchart:and when I came back, 14 of the 15 had replied. I was jockeying
Todd Schuchart:14 text conversations all at the same time. First person I text
Todd Schuchart:was the first person that responded, was the first
Todd Schuchart:appointment I booked, was the first deal I closed. And I went,
Todd Schuchart:Oh, wait a minute, we don't call people anymore. We text people
Todd Schuchart:now because nobody cares about the phone, right? They don't.
Todd Schuchart:Nobody answers the phone. So that was it. It was, you know,
Todd Schuchart:the gloves came off. I got my spot. Now, it was, how do we
Todd Schuchart:optimize these processes to get the most response out of what we
Todd Schuchart:have? And that's really been the mission ever since.
Scott Ritzheimer:Yeah. Now, what does optimization look
Scott Ritzheimer:like? Because, as I understand it, you're not a big fan of of
Scott Ritzheimer:scripting, or at least over scripting the process. So tell
Scott Ritzheimer:us a little bit. What does the process look like and and how
Scott Ritzheimer:you think folks should really approach the sales function?
Todd Schuchart:Yeah, I, you know, my sales philosophy is
Todd Schuchart:conversational, right? So there's a couple of trainers out
Todd Schuchart:there that I really like. I don't know if I'm is that cool
Todd Schuchart:with you that we dropped those? Okay, so my first is, I love
Todd Schuchart:Jordan Belfort, The Wolf of Wall Street. Only lots of reasons.
Todd Schuchart:But you know, I don't, I don't think that the process that you
Todd Schuchart:know, the the straight line process is, is innovative on its
Todd Schuchart:own. I think what he's done really well, because that's
Todd Schuchart:sidestep rebuttal clothes. But the thing that he's done really
Todd Schuchart:well is he simplified a very convoluted, hard to train
Todd Schuchart:process, so I appreciate that from him. So it's always staying
Todd Schuchart:on your direction. You've got four to seven seconds to win him
Todd Schuchart:over when they answer the phone or they get on the call with
Todd Schuchart:you. Um. You're enthusiastic as hell, and tonality drives your
Todd Schuchart:intent. Right. Then from there, we go to an old school trainer,
Todd Schuchart:Stan Ballou. Stan came around the mid 80s, late 80s, early
Todd Schuchart:90s. Amazing. If you can find his stuff, I promise you, it's
Todd Schuchart:worth the hunt. Stan has since left us, but you know, you'd
Todd Schuchart:appreciate to know things that are secrets, wouldn't you?
Todd Schuchart:Scott, yeah, right. We, we like to do those types of things,
Todd Schuchart:don't we stand ballooning you right now, is what I'm doing,
Todd Schuchart:and we have firm things, right? Does that make you feel? How
Todd Schuchart:does that make you feel? Felt found. It's all Stan. Stan
Todd Schuchart:brought that to the market. Now he's been ripped off more than I
Todd Schuchart:can tell at this point, but and then I like Jeffrey gitimer for
Todd Schuchart:his givers gain. So I think when you when you line all those
Todd Schuchart:things up together, you have structure from Jordan, tonality
Todd Schuchart:from Jordan. You've got how to say what you're saying from from
Todd Schuchart:a stand below, and you've got givers gain coming from a Gitmo
Todd Schuchart:which positions you to really be of value while you're doing your
Todd Schuchart:sales calls. So for me, a sales call is it's a conversation,
Todd Schuchart:that's all it is. I have no intention at all other than to
Todd Schuchart:bridge that gap between you and I Not knowing each other, and
Todd Schuchart:now we know each other, if, in that process, we decide to do
Todd Schuchart:business together. That's a win, win. But I am not the guy that's
Todd Schuchart:going to going to say, Oh, here's your canned replies to
Todd Schuchart:when they say this, because it's conversational. So I love when a
Todd Schuchart:new, newer sales person says, What do I say when they say and
Todd Schuchart:the it's really simple. Stop trying to be in sales mode and
Todd Schuchart:just be a person, because if your best friend just asked you
Todd Schuchart:that question, you would answer it, and it's the exact same
Todd Schuchart:answer that you would give that person, that best friend, that
Todd Schuchart:you would give to the potential new client. And then the last
Todd Schuchart:thing I'll tell you on this piece is, if you're going to ask
Todd Schuchart:a question, you better be paying attention to understand the
Todd Schuchart:answer, because the answer is going to drive the rest of your
Todd Schuchart:conversation, as they do in any conversation. So take sales off
Todd Schuchart:of the table and just connect with people, find out if there's
Todd Schuchart:a need there, pay attention to what they're saying. Do not
Todd Schuchart:think about what you're going to say next, because what you're
Todd Schuchart:going to say next probably isn't going to be relevant to what
Todd Schuchart:they're replying to you with, right? That's really it in a
Todd Schuchart:nutshell. It's that simple. Now you can you get past the basics.
Todd Schuchart:You can start layering in things like psychology and the
Todd Schuchart:takeaways and all the other kind of fun little things you can do
Todd Schuchart:on sales calls, but at its core, it's just two people connecting.
Todd Schuchart:It's all it is. So if you can do that, and most people that are
Todd Schuchart:probably listening to this have had conversations in their life
Todd Schuchart:where they've connected with somebody, same rules, right?
Scott Ritzheimer:I certainly hope so. Yeah, I and I love
Scott Ritzheimer:that, especially for for founders who who are actually
Scott Ritzheimer:quite gifted at this within their domain, right? The thing
Scott Ritzheimer:that they love, the passion about it, and the drive. I mean,
Scott Ritzheimer:so many founders, at least the ones that I work with, are not
Scott Ritzheimer:just driven by the thing that they do, but the that what it
Scott Ritzheimer:does for the people they serve.
Todd Schuchart:Right there, it's what is it doing. It's not
Todd Schuchart:what is it it's what is it doing, right? So amplify this
Todd Schuchart:thing. I don't care about your mp three player in 22 gigabots
Todd Schuchart:or whatever. It doesn't matter to me now, 1000 songs in my
Todd Schuchart:pocket. Yeah, that's exciting. And that's also where they owned
Todd Schuchart:that space, and you don't see any of those players anymore.
Todd Schuchart:They're just they've all kind of given up for good reason. Sorry
Todd Schuchart:to cut you off there, but.
Scott Ritzheimer:Yeah, no, that's exactly it. And I think
Scott Ritzheimer:it's so freeing for folks. And one of the things that got me
Scott Ritzheimer:excited about this conversation is that to succeed in this
Scott Ritzheimer:stage, you don't have to be what we think of as this great sales
Scott Ritzheimer:rep. You don't have to have the perfect sales script. You just
Scott Ritzheimer:have to connect with the folks that you want to serve.
Todd Schuchart:Write a script and write it again. So you write
Todd Schuchart:your first script, and you're in the movie, man, your hair is
Todd Schuchart:blowing. If this is just audio, I have no hair, but your hair is
Todd Schuchart:blowing in the you know, and you're standing in front of your
Todd Schuchart:troops, and you're rallying them, and, you know, it's like
Todd Schuchart:the Mel Gibson, where he's got his face painted blue, and all
Todd Schuchart:they've got are sticks and rocks, and they're going to go
Todd Schuchart:against the guys with swords and cannons, right? And they all
Todd Schuchart:ride off and get killed. But it's that inspirational thing
Todd Schuchart:you want to write that just and it's this long, convoluted
Todd Schuchart:process, and you write the whole thing, and then you go back with
Todd Schuchart:a red marker, and you start taking out all the filler that
Todd Schuchart:you don't need, and then you rewrite it. And you do that
Todd Schuchart:process again and again and again until it has you want to
Todd Schuchart:make sure you got some tempo to it so it's kind of running along
Todd Schuchart:if you're saying it out loud and you're getting tongue twisted
Todd Schuchart:on. Certain things that is not what you want in there. Get rid
Todd Schuchart:of it. Replace it. You want to make it flow. But when it all
Todd Schuchart:comes down to it, the script is just to keep you on pace. Right?
Todd Schuchart:For new folks, it's your it's your treasure map. We start at
Todd Schuchart:the open. The only thing that I have my folks scripted on word
Todd Schuchart:for word is my opening, because the call is won and lost at the
Todd Schuchart:open. If you open it wrong, and you get to the end and they got
Todd Schuchart:to think about it, pray about it, sleep on and talk to someone
Todd Schuchart:else about it, you opened your call improperly. You didn't make
Todd Schuchart:the connection. Yeah. I mean, I had an old trend. Old sales guy
Todd Schuchart:was telling one of my young reps, oh, don't. Small talks a
Todd Schuchart:waste of time. I was like, Oh no, that's a 30% increase in
Todd Schuchart:your close rate. Like, if you're not spending a few minutes
Todd Schuchart:warming it up and getting to connect with somebody, don't get
Todd Schuchart:on the call. You're not going to get what you want out of it
Todd Schuchart:anyways. Yeah, right. Nobody wants to be transactioned. Yeah,
Todd Schuchart:that's so true. You have let it no baby, you know, you hear.
Todd Schuchart:You're bleeding for this thing. Let them hear and feel that from
Todd Schuchart:you. You know,
Scott Ritzheimer:Yeah, yeah. There's, yeah. There's like,
Scott Ritzheimer:five ways I want to go with that, but I want to be
Scott Ritzheimer:disciplined here. I have a question that I'm very
Scott Ritzheimer:interested to see what you have to say. It's same question I saw
Scott Ritzheimer:my guests, but I'm going to ask a view here, and that is, what
Scott Ritzheimer:is the biggest secret you wish wasn't a secret at all. What's
Scott Ritzheimer:that one thing you wish everybody watching or listening
Scott Ritzheimer:today knew?
Todd Schuchart:You know, there's, there's so many,
Todd Schuchart:there's so many little micro channels that that could be
Todd Schuchart:answered from right? It's but I think that 99% of whatever
Todd Schuchart:you're struggling with right now as an entrepreneur is fear
Todd Schuchart:based, and fear in today's world really doesn't have a whole lot
Todd Schuchart:of room. You know, you're not going to get eaten by a lion
Todd Schuchart:anymore. You know, when's the last time one of your friends
Todd Schuchart:got struck by lightning? I mean, just, you know? And for the one
Todd Schuchart:out there that did, I apologize. But for the most part, it's a
Todd Schuchart:pretty, pretty, you know, chill, kind of existence. So fear is
Todd Schuchart:the biggest thing, and we self inflict our fear, and it keeps
Todd Schuchart:us from, from putting ourselves out there. It keeps doing things
Todd Schuchart:like this, right? Like nobody wakes up one day and goes, I'm
Todd Schuchart:awesome in interviews. No, you got to get out there, and you
Todd Schuchart:got to do it, and you got to sweat and cotton mouth and all
Todd Schuchart:the things that. But you got to let the fear go, yeah, because
Todd Schuchart:that will absolutely hinder your growth, and not just your
Todd Schuchart:business, but your personal all of it, it's everything.
Todd Schuchart:Everything comes down to fear, in my opinion, right? Fear and
Todd Schuchart:fear and value. So you are a value because you're here, and
Todd Schuchart:that's just how it is. And you don't have to be afraid, because
Todd Schuchart:there's really nothing you're going to do that's going to end
Todd Schuchart:what you're doing. You might have a clunky video. So up put
Todd Schuchart:it. I put a video out one time, and it said, and halfway
Todd Schuchart:through, I went, Oh, take two. You know, many people reached
Todd Schuchart:out to me. They're like, I love that. You left that in there. I
Todd Schuchart:was like, Oh, I forgot. I didn't edit it. So, and it's not the no
Todd Schuchart:fear thing, like an idiot running into, you know, off a
Todd Schuchart:cliff without a parachute, but, you know, it's just those, those
Todd Schuchart:little self doubts that you have. They're yours, and we all
Todd Schuchart:have them, and the only way to get out of them is to get
Todd Schuchart:uncomfortable and to do it, and then two or three times later,
Todd Schuchart:you forget that you're even afraid of it, and great things
Todd Schuchart:happen on the other side of it.
Scott Ritzheimer:So good. Todd, I know there's some folks
Scott Ritzheimer:listening and love to hear more. We've only just scratched the
Scott Ritzheimer:surface of this. Where Can folks who are listening today find out
Scott Ritzheimer:more about the work that you do?
Todd Schuchart:So I've launched sales chowder. You can come see
Todd Schuchart:us there. You can find me on this is the part I'm the worst
Todd Schuchart:at. You can find me on LinkedIn. Come hang out with us. Love to
Todd Schuchart:see you. We got lots of things launching, and we're always kind
Todd Schuchart:of playing around in the space. So good stuff, but yeah, come
Todd Schuchart:see me. I'm in Facebook. You can find me there. You can find me
Todd Schuchart:on LinkedIn, sales, chowder.com, I'm kind of kind of floating
Todd Schuchart:around everywhere these days, so.
Scott Ritzheimer:Fantastic, fantastic. I love it. Todd,
Scott Ritzheimer:thanks for being on the show. Thanks for sharing. With us here
Scott Ritzheimer:today. It was just a brilliant conversation, and it really was
Scott Ritzheimer:a privilege having you on the show. I appreciate it for those
Scott Ritzheimer:of you watching and listening, you know that your time and
Scott Ritzheimer:attention mean the world to us. I hope you got as much out of
Scott Ritzheimer:this conversation as I know I did, and I cannot wait to see
Scott Ritzheimer:you next time. Take care.