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Effective Listening – The Secret to Powerful Communications
Episode 2921st July 2016 • Business Confidential Now with Hanna Hasl-Kelchner • Business Confidential Now with Hanna Hasl-Kelchner
00:00:00 00:32:50

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Effective listening is challenging. Have you ever been introduced to someone at work only to forget their name 10 seconds later? Join the club.

Also join host Hanna Hasl-Kelchner as she welcomes listening expert, and author of Listen Up, Dr. Kittie Watson, who says the same thing happens with all kinds of other business information and it’s costing your company more than you know.


  • How listeners control the conversation.
  • 4 types of listener preferences and how they differ.
  • The best way to keep someone’s attention.
  • How gender impacts effective listening.
  • How generational differences impact effective listening.
  • 3 ways to compensate for distractions in business meetings.
  • The bottom line impact of ineffective listening.
  • An easy way to test your own listening comprehension.
  • And MUCH more.


Dr. Kittie Watson is an internationally known listening expert. She’s listed as one of the top twenty-five most prolific women writers on the subject of communications and she’s also the President and founder of

Innolect Inc.a global leadership firm.

Her work focuses on creating more inclusive cultures inside organizations. She has the remarkable ability to size up difficult situations and provide leaders with powerful solutions to build more collaborative teams that are more productive and agile.

Her various assessment tools are used around the world to help zero in on where individual or team performance needs a boost and have been used in organizations ranging from the Fortune 500 to educational institutions, government agencies and nonprofits.

Her amazing work has been featured in the media, on ABC’s 20/20 and print media such as Money, Enterprising Women, and Chief Learning Officer, among others. 

Kittie also is a nationally recognized business leader, having won multiple awards, including being named a 2015 Women’s Business Enterprise Star by the Women’s Business Enterprise National Council (WBENC).

Her book Listen Up has been translated into 8 languages so we can now ‘listen up’ around the world.


Contact Kittie at Innolect Inc. and connect with her on LinkedIn. Also connect with Innolect Inc.'s Facebook and Linkedin pages.