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RFID Tags: Past, Present and Future (Part 2)
Episode 1212th June 2024 • Supply Chain LEAD Podcast • Supply Chain LEAD Podcast
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Host Michael Graen is joined by Dr. Senthil Chinnappa Gounder P, Director of Research and Technical Professor at Auburn University, about the past, present, and future of the RFID tag. They discuss their views in this second part on RFID including:

  • RFID tag evolution.
  • Creative solutions for RFID tagging.
  • RFID's impact on sustainability and packaging redesign.

Transcripts

Speaker:

Senthil Chinnappa Gounder P: Increase offering.

Mike Graen:

Perfect. I picked spec T, which to automotive

Mike Graen:

tires because it's showed up bigger, this could be just for

Mike Graen:

dimensions. So those could be like a four inch by four inch

Mike Graen:

kind of label. But you have other ones for apparel and other

Mike Graen:

things that literally could be what a small is one inch by one

Mike Graen:

inch or ...?

Mike Graen:

Senthil Chinnappa Gounder P: One inch. Yeah. And then the goal is

Mike Graen:

always to make it smaller. So in that way, it can integrate into

Mike Graen:

the packaging seamlessly without having to people change

Mike Graen:

packaging. Like when we started, you know, doing this in 2009,

Mike Graen:

the smallest tag we had was a 90 millimeter tag, right, because

Mike Graen:

there is no suitable for four inch labels, that would go on

Mike Graen:

the size of a carton or even the size of a pallet. And it worked

Mike Graen:

back then for the use cases. But as we moved into item level

Mike Graen:

RFID, where we are tagging individual unique pieces of

Mike Graen:

items, the tag had to get smaller so that it can be

Mike Graen:

integrated better into the packaging, then it's year over

Mike Graen:

year, you know, the tags are getting smaller and smaller,

Mike Graen:

right, you know, where we are tagging items, you know, much

Mike Graen:

beyond apparel right now. And you know, people are coming up

Mike Graen:

with unique ways to create different sizes and form factors

Mike Graen:

to fit those product needs.

Mike Graen:

So that you let it go beautifully into the next

Mike Graen:

question. So you've been doing this since 2003, it's at 2024,

Mike Graen:

we're literally 21 years into this thing. Talk to us about

Mike Graen:

hash tag size, which you've already kind of mentioned, tag

Mike Graen:

performance, as a gotten better and faster, more reliable, like

Mike Graen:

most technologies and tag costs, not looking for quotes of tags,

Mike Graen:

but but give us a range of where both the performance and the

Mike Graen:

costs have changed since 2003 to 2024.

Mike Graen:

Senthil Chinnappa Gounder P: Absolutely, Mike. The growth that we've

Mike Graen:

seen, or the evolution that we have seen has been primarily

Mike Graen:

driven by the use case and their volumen needs. So when we were

Mike Graen:

looking at this in 2009, the whole market for RFID, at that

Mike Graen:

point was somewhere around 30 million tags. And that was a

Mike Graen:

lot, you know, even you know, for us back then. But if you

Mike Graen:

look at, you know, some of the data that we have been looking

Mike Graen:

at recently, last year, we consume more than 40 billion

Mike Graen:

tags, right. So we started at, you know, a really small niche

Mike Graen:

Volume Two, on a path to potentially tagging trillions of

Mike Graen:

items. So the technology has sort of, you know, evolved to

Mike Graen:

support that growing need, and it like anything of its

Mike Graen:

technology, the need is always to make it cheaper, faster,

Mike Graen:

better. So, you know, and I think we have, you know, we the

Mike Graen:

industry has sort of stood up or, you know, has evolved to

Mike Graen:

meet those needs. If you look at purely from a performance

Mike Graen:

standpoint, without being an engineer, that's what I tend to

Mike Graen:

focus on, and get excited about the the performance of the tags

Mike Graen:

have, you know, almost increased 100x, compared to where we were

Mike Graen:

right. And a lot of, you know, smart people have done a lot of

Mike Graen:

great work to make that happen. To give you a little bit of

Mike Graen:

perspective, not just purely on the performance side, even on

Mike Graen:

the quality side, when we were doing this in, you know, the

Mike Graen:

case and pallet base, you know, in 2004 2005, we were expecting

Mike Graen:

our expectations of a good performing solution was in the

Mike Graen:

80s. Right, so when we got an 85% Rewrite, we consider this a

Mike Graen:

success. Yes, we were, you know, striving for something higher.

Mike Graen:

But, you know, we were happy with where things were back

Mike Graen:

then. But if you look at the technology today, we are, you

Mike Graen:

know, I wouldn't call it 100% But we are getting close to it

Mike Graen:

at scale. That's that's the most important thing. And you know,

Mike Graen:

there is increased confidence both on the performance and the

Mike Graen:

quality side of it, there are there are enough retailers that

Mike Graen:

are looking at you know, use cases like point of sale that

Mike Graen:

have some financial transaction associated with it, so they can

Mike Graen:

come to rely on so from from a pure performance standpoint. You

Mike Graen:

know, it we have made, you know, significant changes, significant

Mike Graen:

improvements. And then the other thing that also helps us it has

Mike Graen:

gotten significantly cost effective as well, you know,

Mike Graen:

when when we were looking at costs, back then we were really

Mike Graen:

talking about, you know, fractions of dollars, when we

Mike Graen:

got started in RFID, you know, so that's what we, you know,

Mike Graen:

looked at. And that made sense at that point when we were

Mike Graen:

tagging cases and pallets. But when we move to item level

Mike Graen:

that's hard to support. So today, I still remember the day

Mike Graen:

Myron stood in front of a whole lot of supplies in 2008, I

Mike Graen:

believe, when we're starting our journey at Walmart with tagging

Mike Graen:

denim and men's basics. And he said, you know, five, five years

Mike Graen:

from now, we need a five cent tag to go by ...

Mike Graen:

That was Bruce Wilkinson. That was Bruce - a

Mike Graen:

Senthil Chinnappa Gounder P: And I remember walking out of the

Mike Graen:

little credit and throw a little shade versus why Bruce stood up

Mike Graen:

and they all look like he had 17 heads. 5 cent tag? They were

Mike Graen:

like a what they know they were talking. I think they were 15 to

Mike Graen:

20 seconds back then I was like, Are you crazy? Yeah.

Mike Graen:

room and every single solution provider in the room was gonig

Mike Graen:

"what are these guys thinking?" Are they grounded in reality. Do

Mike Graen:

they know what they are asking?

Mike Graen:

I think Myron followed up is now: what Bruce

Mike Graen:

said five cents. That's what we're gonna do. We are all,

Mike Graen:

alright, Five cents boss. That's the new target.

Mike Graen:

Senthil Chinnappa Gounder P: Exactly. And we are at a place where we

Mike Graen:

are way past that. Right. Yeah. And I think you know, and that

Mike Graen:

that's, that's, that's a thing that, you know, we can expect to

Mike Graen:

see, as we as the technology evolves, as the manufacturing

Mike Graen:

processes evolve, as we bring more technology, innovation and

Mike Graen:

scale to this, I think things are still going to keep moving

Mike Graen:

in the right direction. So we can enable, you know, more and

Mike Graen:

more products and what we're tackling today.

Mike Graen:

All right, if I hear this once a week, I probably

Mike Graen:

hear that 15 times a week. Yeah, but Mike RFID doesn't work with

Mike Graen:

metal and waters. All right, Professor of RFID. It's gotten

Mike Graen:

very creative about how we actually put RFID tags on

Mike Graen:

products, right? So we help but talk to us. So somebody came out

Mike Graen:

and says we cannot do this, because it has all metal, we

Mike Graen:

actually put RFID tags on datacenter equipment, right?

Mike Graen:

There are tags specifically made that leverage that. So when you

Mike Graen:

hear that I'm sure you hear it more than I do. But it doesn't

Mike Graen:

work with water, and it doesn't work with with metal. Walk us

Mike Graen:

through kind of what the innovations of bodies from a

Mike Graen:

packaging standpoint, or RFID that actually works on metal or

Mike Graen:

works very closely, liquids, etc. Just throw out some of the

Mike Graen:

fallacies that are out there. I know one I heard the other day

Mike Graen:

and you and I laughed about it. Hey, won't work on motor oil.

Mike Graen:

Yeah, it actually works pretty good with motor oil. So walk us

Mike Graen:

through what some of these perceptions that it doesn't work

Mike Graen:

with this technology. And what's the real truth is?

Mike Graen:

Senthil Chinnappa Gounder P: Yeah, I mean, it's there's probably

Mike Graen:

more, you know, more of a misunderstanding on that than

Mike Graen:

anything else on the topic. Right. You know, I still

Mike Graen:

remember, you know, a supplier coming back to us were in one of

Mike Graen:

the playbooks that have been put out where the statement was

Mike Graen:

made, saying that if your product has mental review with

Mike Graen:

review that particular product with either the RFID lab team or

Mike Graen:

your packaging company, to make sure RFID doesn't interfere with

Mike Graen:

it. And they read that and, and, you know, their product we

Mike Graen:

believe was televisions are they're making some kind of an

Mike Graen:

electronic device that had screws in them. And they were

Mike Graen:

like, our products have screws in them, right, we put him in a

Mike Graen:

cardboard box, but I'm pretty sure it's not going to work on

Mike Graen:

it. Right. So sometimes people look at it in a way that they

Mike Graen:

want to look at rather than, you know, trying to get a

Mike Graen:

fundamental understanding. But you know, but you know, being

Mike Graen:

serious here. Yes. You know, the thing with RFID is there are

Mike Graen:

RFID tags that work across a broad range of materials. The

Mike Graen:

the simple answer to this is a tag if it needs to be applied on

Mike Graen:

directly on metal, then a tag that's not designed for that

Mike Graen:

particular application wouldn't work for it. Right. That applies

Mike Graen:

to anything else as well. You know, you had a picture of the

Mike Graen:

Add tags that we use in automotive tires. If you take

Mike Graen:

that tag and put it on, you know, an apparel item, you're

Mike Graen:

not going to get the performance and the same thing, vice versa.

Mike Graen:

Where if you take a tag that's designed for apparel and put it

Mike Graen:

on an automotive tire, it's not going to work. Well, neither

Mike Graen:

sort of that same logic extends to metal, where you have to

Mike Graen:

understand the product that you're working on, and then

Mike Graen:

create a solution that that works in that environment. And

Mike Graen:

what has changed is that adapting to that environment in

Mike Graen:

this case, which is metal items, like metal, trash can bark,

Mike Graen:

barbecue grew, the adaptation was not something that we were

Mike Graen:

doing it at scale, it is to your point, we've been tagging things

Mike Graen:

in data centers for for a lot of years, we have been tagging cars

Mike Graen:

that have been going through the manufacturing process, where the

Mike Graen:

tag is directly applied on the body of the car before it goes

Mike Graen:

into a paint shop. So we've been doing it but for a mass

Mike Graen:

application like retail, the challenge has been is how do we

Mike Graen:

do it in a cost effective and scalable way that doesn't

Mike Graen:

disrupt the whole, you know, use case behind it. So what has

Mike Graen:

changed in the last I would say two Eunice's, since there is no

Mike Graen:

scale behind tagging, metal items, right? You know, metal

Mike Graen:

items are not really an exception when you're doing a

Mike Graen:

panel, metal items and exception. So when you look with

Mike Graen:

the whole apparel department, you know, if you had 100,000

Mike Graen:

items, you know, 99.9% of it was dark metal, you had that one key

Mike Graen:

shoe polish that sort of stood out, right, so, so developing a

Mike Graen:

solution or wrapping a solution for that one SKU didn't make

Mike Graen:

sense. But we are now going into categories where we there is a

Mike Graen:

need to tag, you know, millions of those. So now, the companies

Mike Graen:

that have been making these specialized tags that were

Mike Graen:

focused on these niche applications are now developing

Mike Graen:

products that can be scaled, that can be more cost effective

Mike Graen:

to support the smart application of metal products. So and that's

Mike Graen:

what we are seeing today is we are we are being purposeful

Mike Graen:

about it. And then the other side of you know, the solution

Mike Graen:

is either you, you know, create solutions that work for metal.

Mike Graen:

But we have also seen very, very, very creative solutions

Mike Graen:

where people have modified the packaging to offset the tag from

Mike Graen:

metal. And it doesn't really require a huge offset, you know,

Mike Graen:

and in fact, metal helps with RFID, if you push in the right

Mike Graen:

way. So people have been, you know, been very creative about

Mike Graen:

how do they adapt their packaging, especially since this

Mike Graen:

is a technology that's here to stay. And most of the RFID

Mike Graen:

tagging happens at source, they can do stuff like that, you

Mike Graen:

know, in the early days where they were not really sure

Mike Graen:

whether you know whether this RFID thing is going to be

Mike Graen:

relevant two years later, or if they were tagging somewhere else

Mike Graen:

in the supply chain downstream. You know, it was a challenge.

Mike Graen:

But when you get the packaging and the production team

Mike Graen:

involved, who sort of design the product from from day one, when

Mike Graen:

they take RFID into account, then they do come up with

Mike Graen:

really, really creative ways to integrate RFID into their

Mike Graen:

product, or their packaging where it sort of works

Mike Graen:

seamlessly.

Mike Graen:

Maybe a few examples would be helpful, because I

Mike Graen:

think I mean, clearly and it's been public dollars, but Walmart

Mike Graen:

has been very, very aggressive about pushing the edge of the

Mike Graen:

envelope to get outside of apparel do - both doing apparel

Mike Graen:

was pushing other boundaries - as well as people like Home

Mike Graen:

Depot and Lowe's, etc. I mean, we're talking about stuff that's

Mike Graen:

being tagged now, like golf clubs, like baseball bats, like

Mike Graen:

cans of paint, aerosol paint, insecticide, lawn and garden

Mike Graen:

stuff, liquids. And what's happening is, we recognize

Mike Graen:

physics. We're not trying to fight physics, right? We're not

Mike Graen:

we're never going to win against physics. But we learn to come up

Mike Graen:

with creative solutions that allow us to get the tagging

Mike Graen:

done. While taking care of physics. I'll give you one

Mike Graen:

example. And you probably have others. But But I remember when

Mike Graen:

I was working with one retailer that was interested in doing

Mike Graen:

automotive tires, and they stored their tires in great big

Mike Graen:

containers in outside of the store. And we're like, half the

Mike Graen:

team's like, Well, that'll never work in there. And you and I

Mike Graen:

were like, No, it's gonna work fantastic. Because if you put

Mike Graen:

the tires inside of a container and shit and want it you'll

Mike Graen:

you'll probably want all of those tags in about 13 seconds

Mike Graen:

if that because it's gonna bounce all over the place and

Mike Graen:

get incredible reads, but if you try and read through a metal

Mike Graen:

frying pan with a tag on the other side, you're fighting

Mike Graen:

physics, right? So that's really why I like the what you guys

Mike Graen:

have done, you come up with creative ways working with your,

Mike Graen:

obviously your customers to figure out how can we put a tag

Mike Graen:

on this and still work and make financial sense for the bezels.

Mike Graen:

That that kind of what you do your, your word creative when it

Mike Graen:

comes to that kind of stuff?

Mike Graen:

Senthil Chinnappa Gounder P: Absolutely, Mike we take sort of the 90/10

Mike Graen:

approach, right, you know, as you expand RFID into any new

Mike Graen:

area, right? It can be in retail, it can be in other

Mike Graen:

industries, you can sort of, you know, figure out a solution for

Mike Graen:

90% of your products, pretty easily based on what has been

Mike Graen:

done before. And that approach and say, if your product or of

Mike Graen:

what you're trying to tag falls within this category, here is a

Mike Graen:

tried and tested approach, go for radio has been done 1000

Mike Graen:

times, it works, you don't even need to talk to us. But then

Mike Graen:

there is always going to be the class 10 person that doesn't fit

Mike Graen:

a preset, ad agree or a preset model or a preset template. And,

Mike Graen:

and those are the things that we have to essentially work with

Mike Graen:

all the stakeholders, if you will, trying to identify a

Mike Graen:

solution that works both from a technology perspective, but also

Mike Graen:

has the feasibility to manufacture and deliver at

Mike Graen:

scale. And so our team, you know, I get to brag on our team

Mike Graen:

of students, where, you know, when when, when we have that

Mike Graen:

team, we call that as a product esteem, they really do come up

Mike Graen:

with creative solutions, right. And they also sort of keep doing

Mike Graen:

this again, and again and again and again, day or day. So

Mike Graen:

something that might not, you know, make sense or may not be

Mike Graen:

relevant for that particular product category or that

Mike Graen:

particular industry vertical, they might have seen something

Mike Graen:

similar in another product category or another industry

Mike Graen:

vertical and they, they bring it in. And and the same thing

Mike Graen:

that's happening with not just us, but it's also the community

Mike Graen:

as well, you know, so for example, we were talking about

Mike Graen:

aerosol cans, you know, early, early today. So an aerosol scan

Mike Graen:

is all metal, right? And you can try to break your head trying to

Mike Graen:

figure out how to we have, you know, create a metal tag, but

Mike Graen:

not only create a metal tag, but make sure we are applying or,

Mike Graen:

you know, attaching the RFID to tag to, you know, aerosol can

Mike Graen:

that's manufactured in a process where these cans are flying 300

Mike Graen:

feet per minute in the production process, right, and

Mike Graen:

we don't want to do anything that slows them down. So that's

Mike Graen:

when you know, what our, our team and a few of our partners

Mike Graen:

that we work with, realized all of these cans have a plastic cap

Mike Graen:

on it, right. And they vary in shape and size. But the thing

Mike Graen:

that really sort of solved the problem was instead of trying to

Mike Graen:

again, attach a tag to the cap, during the manufacturing

Mike Graen:

process, they identified the manufacturers that make the cap

Mike Graen:

themselves. And those companies were, I would say much smaller

Mike Graen:

number compared to the companies that make aerosol products. But

Mike Graen:

working with those plastic cap manufacturers, they were able to

Mike Graen:

figure out ways to integrate RFID when the cap is made. So in

Mike Graen:

the cap is delivered to the aerosol company. It's RFID

Mike Graen:

enabled already. So the most that the you know, the product

Mike Graen:

manufacturer had to do was encode the RFID tag rather than

Mike Graen:

try to apply this on their manufacturing process. And

Mike Graen:

again, it all makes sense when you look back at it, because RF

Mike Graen:

when we talk about RFID yet, so we are really talking about RFID

Mike Graen:

at Sox, and it's not at the source of the product

Mike Graen:

manufacturer, but the source of the packaging company. Yep. And,

Mike Graen:

and that's something that we have done in apparel, you know,

Mike Graen:

when apparel got rolled out, the apparel companies are now

Mike Graen:

creating hangtags with RFID the Packaging Companies are right.

Mike Graen:

So in the RFID when the hang tag comes to the factory that's

Mike Graen:

making the shirt it already has RFID right. But we really sort

Mike Graen:

of lost that when we went into other categories. And we were

Mike Graen:

expecting the product companies, you know, the company is making

Mike Graen:

aerosol cans, the company is making televisions, the company

Mike Graen:

that are making the paint cans, now, you know trying to make

Mike Graen:

changes to packaging, and they're not a packaging company.

Mike Graen:

So it's going back to the basics of it and saying hey, this has

Mike Graen:

to be really done at the source. And, you know, sometimes we have

Mike Graen:

to relearn our lessons, but things like that, and that's

Mike Graen:

what makes this exciting idea of sort of solving one thing at a

Mike Graen:

time but once you solve it you're Solving it not just for

Mike Graen:

aerosol cans, but you're solving it for anything with liquids or

Mike Graen:

metal that has a plastic cabinet. Right? And then it's

Mike Graen:

something that translates not across retailer, you can do that

Mike Graen:

for farmers, you know, and translate across industries as

Mike Graen:

well.

Mike Graen:

So what I'm seeing as well is integration of this

Mike Graen:

technology across verticals, obviously, you mentioned

Mike Graen:

healthcare with pharmaceuticals. We mentioned the airlines, we've

Mike Graen:

mentioned NASA, we've mentioned all kinds of things. That one

Mike Graen:

big one, to me is RFID in the food space, and some of that

Mike Graen:

McDonald's has been very, very, very open about what they're

Mike Graen:

trying to do in terms of wooden, primarily, case level RFID

Mike Graen:

tagging, for the tracking of merchandise cetera. But but I'm

Mike Graen:

working with a couple of retailers that actually want to

Mike Graen:

get down to the item level, specifically, hey, could we do

Mike Graen:

bread? Could we do package meat, etc? Walk us through the

Mike Graen:

concerns, if any, because I'm wondering, I know one thing that

Mike Graen:

there was concerned about as well, an RFID tag has metal in

Mike Graen:

it. And if you defrost your bread, or your you know, your

Mike Graen:

packaged meat that you frozen, your fire, is that is that A is

Mike Graen:

that a real concern? Or is that not a concern?

Mike Graen:

Senthil Chinnappa Gounder P: I would say it's something to be

Mike Graen:

aware of, right and take into account when you're making

Mike Graen:

making a decision on what to tag and who you're tagging. In RFID

Mike Graen:

tag is, you know, as we talked about, has two components,

Mike Graen:

right, it has a piece of metal, it has a chip in it, and you put

Mike Graen:

a piece of metal into your microwave, the typical thing

Mike Graen:

that happens is, you know, sparks fly. And that's, you

Mike Graen:

know, that's just physics. But with a typical RFID tag on a

Mike Graen:

typical product, that risk is minimized a whole lot, because

Mike Graen:

what typically happens is you're not just taking an RFID tag by

Mike Graen:

itself into the microwave, you're putting it along with

Mike Graen:

other products. So there are you know, enough things with

Mike Graen:

moisture net, where once you stick it into a microwave, all

Mike Graen:

of the microwave energy actually goes to the food product rather

Mike Graen:

than the RFID tag. So I wouldn't, you know, address this

Mike Graen:

as like something that I would, you know, stop doing. But you

Mike Graen:

know, you make sure that the tags and there has been tags

Mike Graen:

that are developed in the market, where if someone even

Mike Graen:

decides to put, you know, something that like a container

Mike Graen:

or something that doesn't have the product anymore, but wants

Mike Graen:

to stick it directly into the microwave, there has been no

Mike Graen:

tags that are developed that would withstand. And then there

Mike Graen:

are other ways to do it. Right? You know, there are other

Mike Graen:

companies that have been expanding in home, where we are,

Mike Graen:

you know, selling Tupperware with plastic labels, automated

Mike Graen:

with RFID labels on them, that when people put Tupperware

Mike Graen:

inside the microwave and can heat things up, and not all of

Mike Graen:

them remove the label. So one of the things that we have started

Mike Graen:

doing is printing the word please remove before my career,

Mike Graen:

just as a safety thing, you know, consumers come up with

Mike Graen:

creative ways to lose, I was talking to this totally off

Mike Graen:

tangent. But you know, I was talking to a company that makes

Mike Graen:

phishing loads the other day, and they were going through a

Mike Graen:

whole package redesigning process. And they were talking

Mike Graen:

to us about hey, how they can potentially change some of the

Mike Graen:

RFID stuff, since they're going through packaging redesign. And

Mike Graen:

I was talking to them about hey, what what drove the packaging

Mike Graen:

redesign process? And their answer was, you know, there is

Mike Graen:

marketing involved. But the one thing that they were trying to

Mike Graen:

highlight was, they have to not eat in really small letters. And

Mike Graen:

they were getting enough calls from consumers who would call

Mike Graen:

them and say this fish bait doesn't taste well. You know,

Mike Graen:

this way fish may taste point, you know. So that became a huge

Mike Graen:

non value. And I'm not joking. And the whole redesign process

Mike Graen:

was to make sure that we make those levels bigger, so people

Mike Graen:

don't eat more importantly, don't eat and complain about how

Mike Graen:

it doesn't taste good, right. So the things that we have to do to

Mike Graen:

make sure that hey, you know, we are covering, you know, all our

Mike Graen:

bases, but both from a practical standpoint, and even from a

Mike Graen:

solution standpoint, that I wouldn't consider it as a

Mike Graen:

significant challenge.

Mike Graen:

Good, good, good, because that to get into the

Mike Graen:

original discussion, but when we expand the size of the RFID tag

Mike Graen:

to say in from a 96 to a 128, which is really not that big of

Mike Graen:

a deal. That allows us to not only have that serialized G10,

Mike Graen:

but have additional attributes about that on like, what date

Mike Graen:

was this bread made, so that the retailer can mark it down three

Mike Graen:

or four days later and for a reduced size? Al before they

Mike Graen:

have to throw it away, you could actually put data in addition to

Mike Graen:

the serialized detail and to do that, but let me ask you a

Mike Graen:

couple of last questions go around that time has been a

Mike Graen:

fascinating conversation. Number one, sustainability and

Mike Graen:

recyclability. I hear that once I hear it 100 times, yeah. But

Mike Graen:

we're putting all this stuff into the environment. And that's

Mike Graen:

not right. And how do we do that? Talk to us about the

Mike Graen:

sustainability and recyclability of RFID tags on packaging.

Mike Graen:

Senthil Chinnappa Gounder P: Got it. So whenever we talk about

Mike Graen:

sustainability, we sort of discuss two things, and they

Mike Graen:

sort of get intermingled. So the first thing is the

Mike Graen:

sustainability impact RFID technology has on the whole

Mike Graen:

organization, the it's really, it's a topic that I personally

Mike Graen:

believe, is not getting the recognition it should, it's

Mike Graen:

very, very understated. Because when you look at how RFID works,

Mike Graen:

and the value that is being delivered to organizations, the

Mike Graen:

way that we do things efficiently contributes directly

Mike Graen:

to the bottom line of a lot of the sustainability goals that we

Mike Graen:

have. As you know, as part of a lot of organizations, there was

Mike Graen:

a, there was a study that was done by a major retailer in UK,

Mike Graen:

who basically looked at the effect of RFID on the products

Mike Graen:

that they carry, and they estimated that they had to ship

Mike Graen:

200 Less containers across their, you know, supply chain,

Mike Graen:

to sell or, in fact, actually sell more than what they did

Mike Graen:

last year. Right. So that stuff. You know, I think somebody said

Mike Graen:

last week, the the most efficient, you know, most

Mike Graen:

sustainable container that we can ship across the ocean is the

Mike Graen:

one that we don't ship, right? You know, so we reduced the

Mike Graen:

amount of waste in you know, not only in the shipping, logistics

Mike Graen:

of it, but the things that we throw away, because we didn't

Mike Graen:

know that we had the product, and we don't have a customer

Mike Graen:

that's waiting for it. So I think from that perspective, I

Mike Graen:

think there still needs to be a lot of research that's done to

Mike Graen:

quantify the people that work in the industry sort of know and

Mike Graen:

understand the inventory direction that we have and the

Mike Graen:

value that it brings to the industry, but then taking an

Mike Graen:

even more, you know, narrow view and looking at RFID as part of

Mike Graen:

the packaging, right? And what impact does it have on recycling

Mike Graen:

specifically, if you look at, you know, there are essentially

Mike Graen:

two types of, you know, packaging, one is paper

Mike Graen:

packaging, and one is plastic, you know, I'm sure folks in

Mike Graen:

sustainability are going to kill me for generalizing it at a high

Mike Graen:

level. But from from a sustainability perspective, when

Mike Graen:

it comes to recycling on paper products. There has been

Mike Graen:

multiple research studies that have been done across the globe,

Mike Graen:

that basically shows the impact that that small chip and the

Mike Graen:

little bit of antenna that we have, doesn't fundamentally

Mike Graen:

impact the recycling of paper packaging. So just by pure

Mike Graen:

significance of the amount of materials that we have. And that

Mike Graen:

has been a clear cut case, there was even a lot of work that was

Mike Graen:

done to remove the plastic substrate that was that is

Mike Graen:

typically part of the antenna. But some of the recent research

Mike Graen:

that has come out shows that, yes, that's a nice thing to do.

Mike Graen:

But you know, fundamentally, even if there is a small bit of

Mike Graen:

plastic on paper recycling, then we should be okay. The other

Mike Graen:

flip side of it is, you know, the plastic packaging. So when

Mike Graen:

you look at plastic recycling, anything that's not plastic, in

Mike Graen:

plastic, you know, affects plastic recycling. So if you

Mike Graen:

take a plastic bottle, like this and put a paper sticker on it,

Mike Graen:

you're affecting the recyclability of the plastic

Mike Graen:

packaging. And that's not really an RFID problem. You're putting,

Mike Graen:

you know, any sticker on it is a problem. But and it was, you

Mike Graen:

know, something that was a concern initially, because most

Mike Graen:

of the RFID labels that we were creating in the industry back

Mike Graen:

then had a paper face on it so that we can print stuff on it.

Mike Graen:

But what we discovered was you can still accomplish the same

Mike Graen:

thing without having a paper face. There are other places

Mike Graen:

that you can print the same information and so once you

Mike Graen:

remove the paper or part of the RFID tag and then you know use

Mike Graen:

the same kind of plastic on the RFID tag that's on you know,

Mike Graen:

that's that's on the product, then you're sort of eliminating

Mike Graen:

the concern.

Mike Graen:

Perferct, perfect. All right. Last question for you

Mike Graen:

Senthil. This is always a fun one. What's your message to the

Mike Graen:

industry? Specifically, the solution provided? I know you

Mike Graen:

spent a lot of time with solution providers. What do they

Mike Graen:

need to start, stop, continue doing in terms of continuing to

Mike Graen:

leverage RFID for all of these various industries? What would

Mike Graen:

you like to see them start doing and stop doing and continuing

Mike Graen:

doing to to continue to drive this the application of this

Mike Graen:

technology?

Mike Graen:

Senthil Chinnappa Gounder P: Great question, Mike. Probably need

Mike Graen:

another podcast just about that. But let me let me pick up a

Mike Graen:

couple of answers. So why don't we I want to say is, you know,

Mike Graen:

the industry has sort of stepped up, I want to make sure that

Mike Graen:

they're getting credit for what they have accomplished, you

Mike Graen:

know, ecologies day and night, you know, compared to where we

Mike Graen:

were 15 years ago, and there has been a lot of bright minds that

Mike Graen:

have contributed to making this work, you know, at a scale that,

Mike Graen:

you know, it's working at right now. And, you know, and getting

Mike Graen:

ready for the future as well. So, on a broad level, I think we

Mike Graen:

are moving in the right direction. But if you had to

Mike Graen:

find a couple of things, that they could really focus on the

Mike Graen:

one thing, and I'm going to steal from Matt Alexander, who

Mike Graen:

runs the Walmart program today, is, you know, if you look at the

Mike Graen:

RFID industry today, you know, the biggest consumer of RFID

Mike Graen:

tags is apparel. But that's sort of, from our perspective set and

Mike Graen:

done, and we are moving aggressively beyond apparel, in

Mike Graen:

retail, and we are moving aggressively in other industries

Mike Graen:

as well. And if you look at a lot of solution providers, they

Mike Graen:

grew up with apparel, right, and we sort of have the same problem

Mike Graen:

as well. We, whenever we move beyond apparel, we sort of try

Mike Graen:

to work with the apparel mindset. And you know, when we

Mike Graen:

move to these other industries, yes, we could have our learnings

Mike Graen:

from apparel. But sometimes you have to sort of forget a lot of

Mike Graen:

this and, you know, step back and rethink the whole thing to

Mike Graen:

see what would really work for this industry. What is, you

Mike Graen:

know, what is the thing that we have to solve, to enable this

Mike Graen:

industry in the most efficient way, rather than trying to

Mike Graen:

shoehorn what you know, what has worked in apparel, right. And

Mike Graen:

that's hard to do. Because you have a day job where you are

Mike Graen:

still focusing on apparel, but you're also supporting growth. I

Mike Graen:

think that mindset, you know, it is there, but it's hard to

Mike Graen:

balance. I think that's, that's one thing. And I think the other

Mike Graen:

thing that's also happening, but I would want to emphasize is the

Mike Graen:

collaboration, right? You know, where you have RFID companies

Mike Graen:

who are experts in RFID, but then there are packaging

Mike Graen:

companies who are experts in packaging, but not experts in

Mike Graen:

RFID. And then you have product manufacturers, who know, you

Mike Graen:

know, their products, how it's made. And, you know, when we

Mike Graen:

move beyond, again, a battle into this new industries, you

Mike Graen:

know, collaboration makes a lot, you know, a lot of things

Mike Graen:

easier. Sometimes you have to just put them on a call

Mike Graen:

together. And you know, at the end of that, you know, you saw

Mike Graen:

the drive and all those three entities trying to do it on

Mike Graen:

their own. So it's really, really reaching out across the

Mike Graen:

industry and solving it together. So, you know, I think

Mike Graen:

that we couldn't ask, you know, we couldn't have enough of it.

Mike Graen:

I've known you since 2003, you first started in the

Mike Graen:

lab, the amount of progress we've made as an industry both

Mike Graen:

mean, just think about it, we were not doing RFID at all, to

Mike Graen:

now we're 40 billion tags. We've got major retailers, retailers,

Mike Graen:

like Walmart, and Nordstroms, and Dick's Sporting Goods and

Mike Graen:

Target, and Macy's and all these other folks who are actively

Mike Graen:

counting on this technology to drive on hand accuracy and on

Mike Graen:

shelf availability. We've reapplied it to the aviation to

Mike Graen:

pharmaceuticals to food, and frankly, without the backbone of

Mike Graen:

delivering technology, whether it's a tag and a reader, and

Mike Graen:

working with solution providers and tag manufacturers and

Mike Graen:

packaging providers and customers, etc. We wouldn't be

Mike Graen:

where we are and and I give you a lot of credit for that. Yeah,

Mike Graen:

you've you will not be humble enough, or you will be way too

Mike Graen:

humble to take any credit for it. But I gotta tell you, I

Mike Graen:

happen to know that there are very many days where you just

Mike Graen:

get beat up day after day after day by different solution

Mike Graen:

providers. Why didn't this pass it should have passed a senator

Mike Graen:

but pine frankly, you're drawing a line in the sand that says if

Mike Graen:

it doesn't pass the requirements for performance, it will get out

Mike Graen:

into the marketplace, it will fail. And then we'll have people

Mike Graen:

saying RFID fail and you refuse to let that happen. So I want

Mike Graen:

Thank you on behalf of the industry because we would not be

Mike Graen:

where we are without your tremendous leadership, your

Mike Graen:

collaboration, and, frankly, your tenacity to look for

Mike Graen:

solutions that are really outside the box. So thank you

Mike Graen:

for all you do, we'll probably get back out into the podcast

Mike Graen:

and talk about more stuff, but just the foundation of how tags

Mike Graen:

work, and what the evolution has been and all the stuff behind

Mike Graen:

it, I think it's going to be really helpful for our audience.

Mike Graen:

So thank you very much.

Mike Graen:

Senthil Chinnappa Gounder P: Thank you, Mike. And you know, and I'm

Mike Graen:

gonna say this, right? Sometimes I my name gets used more than it

Mike Graen:

should, mostly on the credit side, but all we do is sort of

Mike Graen:

like facilitated radio, you have end users that have the vision

Mike Graen:

and are driving the industry. And you know, we're not really

Mike Graen:

looking for our help to get there, right. And then you've

Mike Graen:

got all these technology providers who are coming up with

Mike Graen:

innovative solutions year over year surprising us. And then we

Mike Graen:

have a huge team here in the lab, who does all the real work.

Mike Graen:

And yes, I do get my share of, you know, complaints, both from

Mike Graen:

end users and rehab in technology providers. But I

Mike Graen:

think that's very small compared to all the credit I get. So it's

Mike Graen:

really, I would say very fortunate to be part of this

Mike Graen:

community. Yeah, I wouldn't have it any other way.

Mike Graen:

You're your kind of guy you'd like the Wizard of Oz,

Mike Graen:

you're the guy but turning all the levers and the smokes coming

Mike Graen:

out of center of it, you're back there driving the bus. So you're

Mike Graen:

too humble to just say thank you. You want to give credit to

Mike Graen:

everybody else. But Seth, I really do. Appreciate it. I

Mike Graen:

appreciate your friendship. I appreciate appreciate our

Mike Graen:

collaboration over the years. And keep doing what you're

Mike Graen:

doing, man because, you know, feels like we're just getting

Mike Graen:

started in other businesses and other categories and it's really

Mike Graen:

fun, and we thank you as an industry for all your hard work.

Mike Graen:

Senthil Chinnappa Gounder P: Thanks Mike, looking forward to the next 20.

Mike Graen:

Okay, take care. Good bye. Bye.

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