3 Signs You’re Ready for The Dream Manager

[00:00:00] Michele Marquis: You don't wanna lose one of your top performers because they had a slightly better offer somewhere else. You want people to stay because they're like, wow, this, this company really cares about me. And I even have a coach. My company even gave me a coach, a life coach.

[00:00:18] Kate Volman: Hey there. This is another episode around The Dream Manager Program, but something very specific, something that we've been talking about, doing an episode about for a while. And I am joined by Michele Marquis, who is on our team at Floyd, and we wanted to share with you today three signs that you are ready to implement The Dream Manager program.

[00:00:42] Kate Volman: It's a question we get asked a lot, right, Michele? Yes,

[00:00:46] Michele Marquis: absolutely. And not everybody is ready to implement the program, so I'm glad that we're having this podcast today to talk about it.

[00:00:56] Kate Volman: Yeah, yeah. Because we get a lot of people who have read The Dream Manager and they want to implement it. They're on board with the concept, the idea behind it, and then they're like, but is it.

[00:01:10] Kate Volman: Right? For, is it a good fit right now? It's a good fit. It's always a good fit, but is it a good fit right now? And it's a good question, right? Because, uh, we, when you implement anything new, you wanna make sure that it's the right time, it's the right fit, and you have the right people on board, and that's going to increase the chances that it's gonna do really well and do what's what it is intended to do.

[00:01:31] Kate Volman: And so we're gonna talk through what that looks like today. So, Michele. Three signs that you are ready to have a Dream Manager.

[00:01:41] Michele Marquis: Yeah, so the very first one is obviously you're committed to a People first culture. So a lot of the people that are calling in, you know, they're saying, well, you know, my culture isn't where I want it to be.

[00:01:53] Michele Marquis: And I go, okay, hold on. Tell me about your culture. So then we end up in a little bit of a culture conversation. Sometimes they are ready, um, but when they talk about their level of disengagement or they don't have the right people in place, or I, one of the clients he said, he goes, well, I just don't have the right people on the bus.

[00:02:10] Michele Marquis: So I'm like, okay, we need to take care of all the, you know, the right people on the bus and then, you know, think about what would be the best approach to bringing The Dream Manager on board. But most of the time. The people that are ready, they're committed to a people first culture. And what it looks like is, uh, your leadership, leadership team is talking about culture, purpose, values.

[00:02:32] Michele Marquis: They really wanna start to walk the talk, right? Because they've been talking about it. They have a pretty good culture, they feel good about it, but there's something missing. They'll say, man, I wanna, but this would just take it up a notch. I'm like, absolutely. That's what this does. It brings you from good to great.

[00:02:49] Michele Marquis: But you have to have that foundational culture in place. You need to be ha, be authentic about it also. Right? And you're ready to invest in employee development, but you really wanna go deeper. Like this is really going to bust open a relationship that, I mean, I get it's from so many Dream Manager companies, you know, just the level of energy that it brings to the company.

[00:03:13] Michele Marquis: Just they never thought. They would've imagined something like that also where really where you want to work with people where they wanna thrive holistically, so, right. Just not talking about productivity metrics and, and that sort of thing, you're ready to really go deeper in the relationship.

[00:03:32] Kate Volman: Yeah. It's interesting how we feel so blessed because we work with incredible leaders who you can tell that they care about.

[00:03:40] Kate Volman: They're people, they care about their people more than just, oh, they come to work and this is what they achieve while they're in the office. It's really more about, I want them to grow and thrive in all areas of their life. They really feel like, or they, they recognize, obviously, you know, people have lives outside of work and they wanna grow in different areas, and so the best leaders, they really.

[00:04:02] Kate Volman: Tap into that, and they wanna feed into those people because they know that by doing that, it is gonna spill over into work life. I mean, that's the whole idea of The Dream Manager, right? So if you work with an organization and, and you feel like your leader is like that, and they are actively searching for programs like this, bam, that's like number one sign.

[00:04:25] Kate Volman: If you're looking for stuff like this. This is the program for you?

[00:04:29] Michele Marquis: Absolutely. And, and just to build on what you just said, they're already doing a lot of things with the community. So people are really, they're connected to the mission and they want more. So again, that whole concept of having that deeper relationship and having people know in a very tangible way that they care about them as a person.

[00:04:54] Michele Marquis: I think that's the other thing that's important because again, you can talk about culture, you can talk about wanting to do this and that this is a very tangible benefit to offer your people in an organization. All right, awesome. Yeah. Number two. Number two is maybe your team is getting a little disengaged or burned out.

[00:05:13] Michele Marquis: I mean, isn't that in every. Other podcasts out there. Everybody's talking about, you know, how do we engage our, our people at a higher level? How do we offer them growth opportunities? You know, all of those, even top performers, because a lot of companies are doing, having to do more with less people. So you've gotta be really careful, right?

[00:05:32] Michele Marquis: You're watching, and this is a great program. If that's a sign that you're seeing, you know, again, your culture is good, but your people are starting to like go, wow, I, I have a lot on my plate right now. This is a great sign that this would be a really good program for them. 'cause it gets them engaged at a whole other level, right?

[00:05:51] Michele Marquis: It's not just about work, work, work, work, work. It really brings their personal life into it. And as Matthew says all the time, which is one of my favorite sayings, we're not two different people. We're one person and we spend a whole lot of our time at work. So yeah, that's a big one.

[00:06:07] Kate Volman: Yeah, and disengagement is such, such a challenge for so many organizations.

[00:06:13] Kate Volman: I mean, we talk about it all the time because that number has really not changed over. The past few decades, which is so wild to think that 70% of the workforce is disengaged. And obviously it's different levels of disengagement that people are experiencing. But this is what's so wonderful about The Dream Manager, is that no matter where they are on the spectrum, it's gonna bump them up to the next level of where they are in engagement.

[00:06:41] Kate Volman: So if they fall, if you know, you're looking at an at a scale of one. Or, you know, a hundred percent engaged to those q and s people that we talk about, the quit and stay people, um, wherever they are on that spectrum, it's gonna just bump 'em up to that next level to get closer to that a hundred percent engaged.

[00:07:00] Kate Volman: And it's one of the easiest ways to do that. And I think so many leaders, what are we doing? We're. We're searching for the magic bullet. We're searching for the that one thing that's gonna just boost engagement and fix all the things that we have going on in our business. When really it's feeding into your people, it's pouring into your people, and that's right.

[00:07:18] Kate Volman: The benefits just sprinkle into all those different areas.

[00:07:21] Michele Marquis: And I'm seeing that's where the companies are really, they're focused, but they're also investing their dollars in. Yeah, professional development, employee engagement, really helping people. And oh, the other one is aligning. Aligning your people with your purpose of your company, but also recognition.

[00:07:38] Michele Marquis: This is a way to recognize people. Once you know what their dreams are, there's so many different things that you could do with that. Right. Maybe offer different, different benefits, maybe. You know, again, someone, you see that like 10 out of 20 people are really concerned or working on their physical self, right?

[00:07:56] Michele Marquis: Their health. So I should have a wellness program in place. We have all these other benefits, but not wellness, but here's everybody dreaming about it. This gives you that opportunity to do that as well.

[00:08:07] Kate Volman: Yeah. All right. Awesome.

[00:08:09] Michele Marquis: And number three. Yeah, number three. You wanna, you really wanna strengthen your retention and loyalty, so you have a.

[00:08:18] Michele Marquis: A really good culture, right? But you have people that, again, you don't wanna lose them, you wanna keep them inspired, motivated, engaged, all of that. Again, replacing an employee can cause up to 150% of their salary, so we don't want to do that eight. But you maybe, again, you have a good culture, so you have poured into these people, probably to retain them up until this time.

[00:08:41] Michele Marquis: So. Giving them this unique employee benefit of having a coach that can hold them accountable to the dreams that they keep pushing down their list because they're busy with life. And having somebody really care about those dreams and keep them focused on it, is invaluable to those types of people. And you don't wanna lose one of your top performers because they, they had a slightly better offer somewhere else.

[00:09:10] Michele Marquis: You want, you know, you want people to stay because they're like, wow, these, this company really cares about me and I even have a coach. I mean, can you imagine being able to say that and I, and Oh, I, my company even gave me a coach, a life coach. Through The Dream Manager Program. In fact, was it one of our companies actually did a, was it a stay interview and asked people why they were staying with the company and this was a high turnover industry and 55% of them cited The Dream Manager as a reason why they're staying.

[00:09:42] Michele Marquis: That's significant. That's significant. And again, it's just these one, one little things that you can offer to. Retain those great people and something called, what did I just read, Lynn? Um, emotional loyalty. This whole Dream Manager program really feeds into that emotional loyalty. So it's not just a job, it's not just to make money.

[00:10:07] Michele Marquis: You care about me, and they're in turn going to care about you.

[00:10:12] Kate Volman: There's something very, there's something really special about knowing that. When you have that relationship with somebody and they know that when you know that your leader has your best interest at heart and they are offering a program like a coach, I mean, we hear, some of our clients will tell us, you know, the, this person stayed because we gave them a coach.

[00:10:35] Kate Volman: Like, where else are they gonna go that they're getting a coach? And it's even if the. The increase in salary is, you know, whatever that number is, this is, this is something that you know, most people, most people don't invest in a coach. Like they just don't. They won't actually do it for themselves. And so when you can work with an organization that does it for you and invest for you, and then it also brings you closer to your leadership and to your employees, like that also just increases how much you enjoy coming to work.

[00:11:09] Michele Marquis: No doubt. No doubt. We talked about this in the last episode we did together and extremely great for top performers because they, they usually wanna learn, they wanna do better. And what better way to show them that you care and bring this kind of program into place so that they can retain them and they become advocates for the coaching also, right?

[00:11:31] Michele Marquis: Because you get so excited when you can achieve your dreams and your goals and then bring that energy back into work.

[00:11:38] Kate Volman: All right, awesome. So number one, you're committed to your people and you have a people first, culture. Number two, your team is just a little bit disengaged. They need a little bit more engagement.

[00:11:51] Kate Volman: And then number three, you want to strengthen retention and loyalty among your team members. Awesome. All right, awesome. So if you are listening and you're thinking, Ooh, yeah, that sounds like. Me then this is your opportunity to see what that might look like in your organization. To have a Dream Manager and just learn a little bit about what it is and how it's really gonna help your people.

[00:12:15] Kate Volman: I mean, one of the things that we always talk about so much with this program is how, it really is turnkey. You know, you come, you learn how to roll the program out. You go into your organization and you have everything that you need. To roll the program out and to start seeing the benefits. And that's something that we recognize in a lot of our clients is that they see the changes in their people almost immediately, within weeks or in a couple months.

[00:12:38] Kate Volman: They see these changes and it's so inspiring. And that is, that is a true gift that you get to give your people as a leader.

[00:12:46] Michele Marquis: Absolutely. And I have a take home for people if they're listening. Absolutely. Let's do it. So two things I would say. Listen to some of the podcasts. That we've had with The Dream Managers if you haven't had a chance to do that.

[00:13:00] Michele Marquis: Some of the most recent ones are amazing, all different industries, but all different reasons why they put the program in place. And then they talk about what are the results have been. And some of them are super tangible and some of them are just incredible that they, they never could imagine that type of result from the program.

[00:13:23] Michele Marquis: So that's the number one. And it's not just Dream Managers talking, it's owners of the company, it's CEOs and Dream Managers. So they're all different. And then the next takeaway I'd say is think about what are your dreams and what if you had a coach and you were able to have that kind of conversation about your dreams as part of the organization.

[00:13:46] Michele Marquis: And then the second part of that is. Just ask your people just tomorrow morning or whenever you're listening to this and you have time, just ask somebody What are your dreams? It's amazing what you're gonna hear. Those are my

[00:14:01] Kate Volman: takeaways

[00:14:02] Michele Marquis: for that

[00:14:02] Kate Volman: one. I love it. Um, all right. Awesome. Michele, anything else that we need to share that people need to know around if it's the right time for people?

[00:14:13] Kate Volman: The

[00:14:13] Michele Marquis: three things really cover it, but just think about. Why you would implement the program? What are those key engagement factors or data points that you really could point to to deliver a higher level of emotional loyalty? I'm all fixated on that new term that I just heard because that's what this is, right?

[00:14:33] Michele Marquis: It really reaches deeper into, into people.

[00:14:36] Kate Volman: Awesome. All right, well thank you Michele. And, uh, thank you so much. For those that are listening, if you're interested in The Dream Manager, you can go to The Dream Manager.com, check that out, and until next time, Lead with Culture.

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