"Education is knowledge and with knowledge is power." - The Traveling Saleslady

✈️ Welcome back to this month's Traveling Sales Lady Podcast, your go-to show for sales pros on the move! Wherever you are in the world, (Ok, cruising at 30,000 feet or stuck in traffic between meetings...ahem) we've got insights you can use on the job and on the go.

We're thrilled to announce the new Coaching Collection made for sales pros who want to grow their skills and stay sane on the road! Meet our curated coaches, Erin Thompson, Angie Gray and Lauren Caulfield!

We're addressing trust, communication, buyer behavior, and why safety training matters more than people think in traveling sales careers!

Highlights:

* Why safety and self-care are essential

* Tips for building trust and better communication

* How buyer behavior is evolving

* What consistent parenting has to do with sales success

Press play and take your sales game (and well-being) to the next level.

Special Thank You to sponsor: Tausi Brands

Produced by Brilliant Beam Media

Chapters

00:00 Introduction to the Traveling Saleslady Coaching Collection

02:13 The Importance of Employee Well-Being

03:10 Meet the Course Leaders

04:22 Mastering Sales from a Buyer's Perspective

06:25 Balancing Career and Family

09:31 Safety Training for Sales Professionals

12:39 The Role of Trust in Sales

14:26 Effective Communication in Sales

18:40 Self-Awareness and Relationship Building

21:53 Walking in Others' Shoes

23:21 Communicating with Family During Travel

26:02 The Importance of Self-Care for Sales Professionals

30:17 Understanding Buyer Behavior in Sales

35:46 The Role of Self-Awareness in Sales Success

40:33 Safety Concerns for Traveling Sales Professionals

45:01 Balancing Career and Family Responsibilities

#SalesPodcast #TheTravelingSaleslady #SalesCoaching #WorkLifeBalance #SalesSuccess #SelfCareForSales

Good morning, good afternoon, good evening.

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Welcome back to the Traveling Saleslady.

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This is the special episode where we're going to be talking about the Traveling Saleslady

exclusive coaching collection.

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If you're not familiar with that is don't worry about it because it's brand new.

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I know I'm super excited to share with you.

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This is trainings to strengthen relationships and drive business success.

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so Traveling Saleslady, talk to me goose.

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This was like a brain idea that we thought, hey, how can we help our sales professionals

get more skills and do it at their own pace?

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So talk to me, where did this idea come from for you?

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Yeah, thanks, Zia.

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I'm always happy to be here again and thanks to our viewers.

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I think you and I, right, had done some brainstorming together and as part of building out

the Traveling Sales Lady brand, which is really an online resource for traveling sales

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professionals and revolves around the fun side of sales, the relationship side of sales,

we brainstormed this idea to tie the

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couple of books that have been recently written under the Traveling Saleslady brand.

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The Traveling Saleslady meets live Bed Bug, Sales Tips Galore for Road Warriors.

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And then the most recent book, Bed Bug in a Mug, When Mom's Away, that addresses

separation anxiety for parents that travel for work and how they have less uh guilt of

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being able to balance family and career.

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So in doing that, right, we talked about

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keeping things specific in the executive coaching collection where we would have three

trainings and those trainings would be done by three experienced professionals who really

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have a lot in their pocket to share and are really experts at their craft.

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So that was kind of the method behind it from a help perspective of salespeople.

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Most people these days, employees and employers, right, want to feel good going to work,

being at work, leaving work, and all of these different, the three trainings really

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specifically address employee well-being and engagement and reducing stress while on the

road and all of that ultimately boost productivity and sales performance.

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So you put it all together.

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And uh we think this is going to be really well received in the marketplace.

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I think it's a genius idea.

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And so we're going to kick it off with three courses.

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And I can't think of a better way to introduce and bring on our course leaders.

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Would you mind if we pull them all in in?

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Traveling sales lady.

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I would love that.

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I am fond of all three of these lovely ladies.

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So round of applause everyone.

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Welcome and Angie Lauren, welcome to the traveling sales lady podcast ladies

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Thank you.

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Happy to being here, C.L.

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Oh, can we just tell you how much the traveling sales lady and I have been talking about?

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How do we provide value to this community?

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Cause there's a lot of new people to the world of sales and it may not be someone that is

fresh out of like, you know, school or something.

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It could be someone on their second or even third career.

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And sales is ubiquitous as far as everyone and anyone that has a desire learn, I think

could do sales.

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Ladies, you guys all agree?

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Yes.

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Absolutely.

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Absolutely.

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Exactly.

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okay.

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So Traveling Sales Lady, think I'd like to kick off.

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So, how are we going to do it?

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Because you guys are all amazing each.

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How about we just do a quick hello, quick introduction, keep it quick and short and sweet

ladies, and then we're going to get to the meat of things real fast.

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Is that cool?

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All right.

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Okay.

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So first off, I'd love to introduce Erin.

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Erin, you're going to be our coach for Mastering Sales from a Buyer's Perspective.

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And uh can I just tell you?

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We often forget about this.

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So the traveling sales lead picked you specifically for this.

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So Erin, help me understand why.

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I think that when we sell to people, we have to understand that people are people.

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And when we talk about sales, we want to ensure that we're building trust throughout the

sales process.

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that understanding your buyer's perspective, understanding the human component and how to

problem solve throughout the entire process is...

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why this coaching and this course is so important.

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And I've been able to do that inside my career as a senior living executive director.

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And so why wouldn't it apply to this field as well?

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Excellent.

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And I'm just going to pipe in to what I love, Erin, about your background.

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You have been the buyer for a long, time.

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So I know a lot of salespeople will often go to live presentations where there are

salespeople on stage, they're career sales professionals, and they have always been the

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seller.

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So seller teaching seller, where this is unique.

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You're a buyer.

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in past lives teaching sellers.

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mean, how great is that?

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Who better to learn from than the actual buyer?

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So thank you so much for your collaboration and willingness to be a part of this.

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Thank you.

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It's my honor.

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I love it.

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Well, thank you so very much.

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Angie, we're so excited to have you join.

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oh You and I have exchanged a lot of emails.

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I feel like I know you already.

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But okay, so the Traveling Sales Lady specifically asked about balancing that career and

family.

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So your course is is balanced.

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It is balanced.

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You're helping to explain how does one look at your career?

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How does one look at your family?

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So help us understand.

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your background and how that uh expertise of ours is going to be helpful for us.

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Yeah, thank you.

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And thank you for taking all my emails, Cia.

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You've been great.

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I think I'm very honored to be part of this with Erin and Laura and of course with the

Traveling Sales Lady and their mission.

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Really honored.

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But I think, you know, that I was chosen.

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have a background in nursing.

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I've been in the industry and actually across many sales industries for 35 years plus.

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I have a background in nursing and I'm ICF certified coach, but here's the kicker is I

have seven children.

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So all of that plus the seven children probably made me a pretty decent candidate.

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But you know, I always say however many children you have, it doesn't matter.

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It's all relative.

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And I was really honored because I have a lot of experiences personally with my children

and traveling the country and doing the speaking and all the things that we do that we

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love to do.

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you it doesn't come without its sort of, you know, bummer times, you know, let's just call

them bummer times.

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When you feel guilty, you're missing little leagues or you're missing, you know, uh

graduations.

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Actually, I almost missed a graduation.

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So I have very real stories that um I think are important to pay forward and the things

I've learned along the way, how to manage that conflict because it's inner conflict also.

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So yeah, that's...

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probably why is my guess and I hope that I did that in my session, pay forward those

lessons and those tools and ideas.

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Yeah, awesome.

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And I'll just add, Angie, you are correct.

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are correct.

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Nursing experience.

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mean, who doesn't love a nurse and respect all that nurses do to care, right?

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It's all about the care.

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uh Seven children, full-time career, full-time mom.

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Seriously, how you're able to balance career and family.

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More people need to know.

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And I think you've done one heck of a job as

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We've gotten to know you over the last several months, but you're very kind-hearted.

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You convey messaging well, and your heart and soul always starts with, can my experiences,

my expertise help others?

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And that's the name of the game to reduce parent guilt, reduce stress, and have employees

more engaged, more focused, more happy.

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Thank you for being a part of this collaboration.

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We're honored on our side.

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Thank you.

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Thank you so much.

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Well, hey, last but never, ever, ever the least and probably the longest history that

knows the Traveling Sales Lady the best.

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So we've got some Intel here.

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Lauren, thank you so much for being here.

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So you have been brought on.

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Not only is it because maybe you've got some uh Intel on our Traveling Sales Lady, but

it's safety, right?

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There is, let's just be honest, the world isn't a safe place.

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And it's not to say that you should work in fear.

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But safety training for sales professionals is absolutely an unspoken, incredibly

important uh conversation.

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talk to me, Lauren, why are you the expert for that?

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Well, first of all, I'd like to say I'm so happy to be here.

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I can't believe I'm saying this, but I have 39 years of experience in the occupational

safety and health field for a variety of industries.

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And throughout my career, I've really had the privilege of delivering and creating safety

training programs for companies with employees on the move.

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And I think one of the things that I learned in my 39 years

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in the field.

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I would travel every other week by air, every day in my territory.

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So I feel like I understand the challenges and the stressors and all the safety concerns

that come with life on the road.

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And that's what I really tried to do in developing a training program.

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The other thing that I find is that a lot of people

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train the manufacturing people in the plant, the health care folks that are on the units,

but they forget about the people that are the road warriors.

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And you don't always see a lot of safety training for those road warriors and the sales

professionals in the field.

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So I'm here to stop that today and really provide a good mission for the folks out there.

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That's awesome.

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Awesome, awesome.

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And I will share a little Intel on my side.

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Yes, I have known personally Lauren for, I can't date us Lauren, it's too many years.

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It's too many years, but she is an advocate, always has been an advocate for not only

teams that she has managed, but teams in general about safety.

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And we have often had discussions about, it's a very,

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overlooked, not often talked about topic where you hire, you do all this training from a

sales perspective, but very limited, if any training for those folks in the field, how to

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stay secure at an airport, how to stay secure at a hotel, how to have check-ins, right?

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You wonder sometimes ah how long would people go before they realized that employee Johnny

Smith

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that went away overnight didn't show up.

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Are we missing something there?

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Well, critical things.

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So I am super stoked Lauren, like Erin and Angie comes from a point of care.

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And that's one of the things that I think, Sia, you and I keep coming back to, coming back

to.

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These are three specific courses designed to help reduce risk for employers, increase

happiness.

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for salespeople and their employers and have some fun along the way.

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Because if it's not fun, you won't sell it.

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And I mean that for the courses and I mean that for the people on the road.

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It's got to be fun.

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We need more fun.

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ah And so that's why I get really excited about what we're bringing to the table.

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I can't agree more.

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think education is knowledge and with knowledge is power, right?

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Because you know at least things you can hedge your bets on risk, right?

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And this is going to be either as a sales professional what risk management is that needs

to be managed because there is always risk in anything that we do, especially in sales.

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Can you push a client a little bit beyond their comfort zone?

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You have to kind of feel around for it.

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Can you push

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your family relationship and dynamics, right?

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Because let's be honest, you guys, raise your hands.

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How many times have we all like been at the end of the year, end of the quarter, end of

the month, and we're like, uh I need to focus on this right now.

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I can't worry about you, you know, arguing and you know, who stole what clothing somewhere

somehow, right?

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Like it is a negotiation.

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And of course, safety.

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I think the more empowered you feel when you're going into new cities, new towns, even

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places you've been to every day, at least you have comfort of knowledge of what's around

you.

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So let's just bring it back to these courses.

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Give me a little bit about, uh I'm gonna pick on you, Erin, first, if you don't mind, is

help, if I'm going to buy your course and I'm looking for something that is going to

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really help me be, just be a better professional, what's one of the first things that you

advise in this course that I should learn more about?

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think when you're in the sales, if you're a sales leader and you're in the sales seat,

that change happens at the speed of trust.

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So when you are in sales, trust should be your number one first sale that you make.

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I gotta get them to trust me.

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That's the humanity piece of it.

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If you think about the most trusted professional career, it's not a salesperson, right?

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but we want people to change and change comes with trust.

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And that means we're problem solving.

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That means that we're listening very, very deep and we're very clear on our message.

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We try to be resourceful instead of repetitive and stick to the message.

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Find out what our people want and figure out how your product can help solve their problem

and create that change that they're looking for.

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That's the main crux.

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of the course, my course.

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I mean...

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I was just going to jump in and say, my goodness, that is so well said, so well spoken,

and so true on every level.

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I'm ready to leave this podcast and jump into the course right now.

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Well, that saying is, you do business with people you know, like, and trust, right?

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And it's hard to like someone if you can't trust them.

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It's almost like trust is really the foundation of everything, right?

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Because I can know you, but I know a lot of people I will not throw a freaking, you know,

I don't trust them as far as I can throw them kind of thing, right?

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So I love that.

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So, okay, let me challenge you then.

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How does one define trust as far as like, I'm trustworthy, you can depend on me, right?

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Like, how does one convey that from your perspective?

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I think when you listen deeply, right, and you reflect back to them, back to the prospect,

what you're hearing from them, and then how you can tie what they really want into what

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the product can offer and show them how it can be.

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And then to be, to understand what they want.

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It's not what I want.

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I want the sale.

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That's what I want.

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You know what mean?

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But I gotta make sure.

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that my product is going to provide the change that they want.

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And so by asking questions, by saying, okay, am I hearing this correctly?

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And this would solve here, or maybe this isn't the best, can I ask a few more clarifying

questions for you?

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And making that problem solving every step of the way.

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When you make that a priority and you keep your prospect first,

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then that's how you're going to create that trust.

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The more you can reflect back to them what you're hearing, the more they understand that

you are listening.

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And really listening is the key there.

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I'm listening.

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Hehehehe.

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For once I'm not talking, traveling sales lady.

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I'm listening to it.

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makes such good sense.

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Such good sense.

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I'm like waiting for you to say something like, oh, we were both listening.

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Oh no, hold on.

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No, but you know what?

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That's a perfect point though.

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Sometimes people listen to prepare their next statement and they're not actually

listening.

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And so we see this oftentimes in communicating with our loved ones.

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So let me switch it over to you, Angie, a little bit and say, look, okay, how do you

recommend in your balance between working that, you know, look people, sales isn't

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rocket science, but it is harder work than people realize because it's a lot of

communication and it's a lot of trust that's being given back and forth between family

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members and your colleagues.

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So how would you address from your perspective of that listening and that communicating?

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I don't really know how I could have said that better.

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Aaron, just, you know, we're very similar in the things that we coach and the things that

we talk about.

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And I love everything Aaron does.

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Everything is about relationships.

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Their relationships at work affect your relationships at home.

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It's all about trust and trust developed in all the small moments.

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And sales is one of the hardest things there is.

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actually went from nursing to sales and had a lot of success in sales and then came back

to what I'm doing now.

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So was...

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I've been doing this a minute, but everything is sales.

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I think the most important thing, and Erin talks about this as well, I think the most

important thing is always about self-awareness and the relationship with you have with

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yourself, understanding how you're showing up for that client and that listening, being

curious about them.

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It's a high-pressure job.

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It's a high-pressure job.

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I will say I had a great experience.

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My mom is actually transitioning into

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not assisted living, but independent living with her husband.

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This is all brand new, like this whole new journey.

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And we had an experience with the sales guy.

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So I'm going to tell you, it went really, really well.

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But at first, the people that are buying, like Aaron said, that your client, your

prospect, I was like hyper sensitive to how he was going to talk to my mom.

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So see it to what you're saying.

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You know, I've taught communication for years and years and years and years.

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It's everything.

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How are we communicating trust with that person?

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And in sales, get like that first, what is it?

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That first three minutes, not even probably, I can't remember what the research is, but

you get a very short window for someone to trust you.

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Luckily in my scenario, the guy started, and I'm self-aware also, right?

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So I'm like, I was ready to kind of, he wasn't answering questions, he wasn't really

looking at her, but he did turn it around.

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So we have such a short period of time in sales, so I think being self-aware, being in the

moment, being able to be present, be curious, and remembering that you're dealing with

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people.

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You are here to develop in a very short period of time a trusted relationship.

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I don't know if that answered your question, Sia.

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I think it is.

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mean, the traveling sales, like you see this as much as I do.

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Yeah.

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That challenge with that communication.

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I mean, what do you see?

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Absolutely.

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Well, I think it, you know, as Angie was speaking, what was resonating through my head was

you have to stop selling and really start servicing to be, how do you service?

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You have to understand what it is to Erin's point, what the problem is.

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So when you have conversations with people back and forth, deep listening, like Erin

mentioned, mutual conversations, and you understand if...

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you get to a place, to Angie's point, where you can walk in the shoes of others during the

day at your role as a salesperson, then you are probably going to come from a better place

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of understanding to walk in the shoes of your children, your spouse, your in-laws, your

grandmother, grandmother, and friends, and so forth, which ties all back to relationships.

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So, uh

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That's where my mind was going when listening to the both, uh both Erin and Angie thus far

is relationship selling is really walking in the shoes of others and trying to understand

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and, and being aware to say, I'm going to try and understand, but I'm also going to

acknowledge I am not in those shoes.

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And it's okay to say, Hey,

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I'm not an expert because I'm not in those exact shoes.

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think I have the same size shoes, but I'm not in those exact shoes.

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So ah I think if you can do those types of things, and again, Erin, Angie, and Lauren will

share in a minute, they bring it all forward in comprehensible ways that people are just

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having conversations.

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ah

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I love that.

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I love that Traveling Saleslady.

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Hey Traveling Saleslady, I just had a thought.

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Is it time, Sia?

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Is it time for our Click to Commerce segment?

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I think so.

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Falling asleep with your neck in the wrong position can be a real pain in the neck.

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Literally, people of all ages are falling for Tossie.

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Tossie gives you the comfort you've always dreamed of.

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Go to TossyBrands.com and get your comfort on.

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And here's the thing, when you're communicating to your family of, hey, I'm going to be

going on this road trip or I have a work trip that's going to take me five, seven days

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away, right?

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One of the things that I think as much as we communicate with our family members and we

strike that balance, right, to say, okay, when I'm home, I'm present.

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When I'm not, I'm not.

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Lauren, how would you suggest

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to communicate to family members.

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Like if there's children who have anxiety that mom is away, right?

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That's what bed bugging a mug is all about, right?

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Where's mom?

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And how do you suggest to communicate the fact that I will be safe.

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I will be taking care of myself.

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I'd love to hear your perspective on that.

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think that really is something that as we travel around and we have small children, it's

kids need routines.

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They need to be able to anticipate that mom is going to call each night.

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And at the same time, if possible, being able to get and see face to face using FaceTime

and using all that technology.

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I know when I traveled a lot,

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you know, the kids, it would kill me because I remember one particular case when my

daughter was like, I don't want you to go away again.

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And of course, the guilt, I just, left, I had to run for, you know, a plane and all of

that.

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But I always made it a priority because there's always dinner meetings and there's always

stuff you have to do.

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But to always make them a priority and

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make sure that they can see you, that I'm okay, I'm coming home and making sure that they

understand what the plan is, right?

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Not just this open-ended, mom's going away for a week.

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Well, what does that mean?

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You know, each night being able to say, okay, three more wakeups and I'm gonna be home,

right?

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So all of those little things I think can really help.

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and make sure that they understand that you are safe, you are thinking of them, and

hopefully you're not calling right before bedtime, because we all know what that means,

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the kids start crying and your husband's like, really?

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Is this really what we want to be doing right before they lay down to go to sleep?

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Thank you very much, but routines and consistency is, I think, the magic.

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Yeah, good.

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I Oh, go ahead.

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No, go ahead.

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I'm listening.

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Here's where my brain goes is consistency is actually for sales in general, you should be

consistent anyway.

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So, okay, I love this because we don't think so much about consistently making sure we are

taking care of ourselves.

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So all three of you coaches, I don't care who jumps in first, may the first one jumping in

jump in, but what about the whole idea of self-care um as a sales professional?

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What's the first thing that you recommend?

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that you should do with either A, with your respective courses and your expertise, and or

something else that you should do.

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So who wants to be general?

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in here if that's okay.

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for it, Lauren.

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Self-care on the road is hard and you have to make that a priority.

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And I found myself getting into that habit of you worked all day, you went to a business

dinner and oh I got this extra time because I'm by myself in the hotel and I'm going to

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what I'm gonna do.

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I'm gonna open up my laptop and I'm gonna

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go through my emails and I'm going to work on all the things I didn't get to during the

day because I was on the road.

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So being able to really set a schedule, so to speak, whether it's going down to the gym at

the hotel, I think is really important.

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Being able to have time at night to decompress.

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And I wasn't always good at that.

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And that caught up with me.

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And one of the things that we're going to be talking about in the safety training for

salespeople is how do you deal with burnout?

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Because burnout is a real thing.

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You you got tight schedules.

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You're traveling alone.

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There's the risks of the hotel.

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You run, run, run, run.

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You have to worry about data security issues.

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There's so many high pressure things that come into play that can really burn you out.

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And I think this is why companies really should take a look at investing in a training

like this, because when people, when employees feel like you're focusing on them, they're

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going to be more loyal.

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um And they're going to, uh I think that leads to increased retention as well, because

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The employees that stay are the ones that feel that you care about them, they're very well

cared for.

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I had a team of people that were road warriors, and I used to always check in on them at

least once a week.

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How are things going?

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What are the glitches that are happening on the road that we can help with?

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And I think that was appreciated.

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You

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Very well said, very well said.

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I think too, you raise a good point, Lauren, that just made me think about too, even uh

little things can be the big things, I think, for people feeling good about what they do

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and who they are.

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And you just triggered a thought, I don't even know why, but I think I saw a headline

recently about an unfortunate tornado in Arkansas.

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And you wonder, right, for company that might have someone traveling.

379

to or from Arkansas or on the road, a simple check-in, are you okay?

380

I saw this headline.

381

Probably knock on wood, count your blessings, it probably will not be your employee you

always hope, please, please, no, no.

382

uh But that check-in can serve two purposes.

383

Hey, I care about you, number one, that's the primary reason for calling, I care about

you, but hey, how you doing today?

384

Go off and have a good time, right?

385

And again,

386

transition it back to go off and have some fun today, enjoy your role because salespeople

that enjoy their role and feel a part of a team, it's almost like they're on their own

387

island every day, but at the same time, if you've got an island and maybe it's a peninsula

and you're connected to the bigger land, ah you're probably gonna retain your employees

388

longer and have them ultimately be better prepared, happier, and that's gonna boost.

389

productivity.

390

I couldn't agree more.

391

It's funny.

392

You literally made me think of like, so it's not the Florida Keys, it's Florida and...

393

That's right.

394

I was thinking like, okay, we're talking about Florida.

395

Okay.

396

I'm picking on Florida.

397

was born there, full disclosure, but okay.

398

So I need to ask this because I think sales professionals, I remember when I was starting

out my career in sales, we had zero training as far as, know, we got told how to sell a

399

product, right?

400

We got told, here's our services.

401

Here's how you message this stuff.

402

But again, let's just go back to Erin.

403

If we look at it from the lens of a buyer, are buyers wanting to buy these days?

404

Are we having to sell the concept of buying to them or are buyer behavior the same today

as it ever was?

405

No, I mean, I think the buyer's behavior is much different than it used to be.

406

They want an outcome.

407

They don't necessarily want a product.

408

Right?

409

Like, I want to be better at my job or I want to have higher numbers or I want to lose 50

pounds.

410

How are you going to do that for me?

411

Right?

412

And that's why you have to understand the change that your buyer wants.

413

I want, you know,

414

as an example of my career, my loved one to feel safe and involved and to be taken care

of.

415

That's what I want.

416

I need you to show me how you're going to do that for me.

417

And we as a buyer are now much more educated.

418

We have much more information.

419

And just like Angie stated, I'm gonna come in and I'm gonna see how you're going to treat

me.

420

I'm going to see how you're going to talk to, you know, my loved one who is the buyer, but

you also have to sell me.

421

which is something else that the sales director has to be aware of, um because you are a

reflection of what I'm about to purchase.

422

And that's really important.

423

And tying it back to self-care, something Angie said is very important.

424

Self-awareness is the biggest self-care you can give yourself, period.

425

And it's not avoidance of problems, it's being aware of how to handle the problems.

426

um Self-awareness is the number one, number one self-care.

427

And for a salesperson, it's how you are showing up that day for that person.

428

And are the defenses coming up and are the defenses coming down?

429

And am I getting my message across?

430

Is my tone and my face, you know, all the things.

431

Self-awareness is very, very important.

432

Do you think, Erin, that ties closely with good coping skills?

433

Yes.

434

Absolutely.

435

Because if you're not aware of what you're upset about, then you're upset about

everything.

436

maybe down the road that'll be course number four.

437

Yeah, good stuff though.

438

Good sharing, Erin, good sharing.

439

So I done messed up traveling sales.

440

I apologize.

441

And I'm giving Angie an opportunity to answer the question on self-care.

442

Thank you for bringing it back, Aaron.

443

Thank you for bringing it back.

444

How about attention span?

445

Is attention span part of this conversation?

446

That's another session as well, Sia.

447

ah I'm buying.

448

I would say that I would agree with both what Lauren and Aaron said.

449

Everything that I do, and just like these other two amazing coaches, it always begins with

self-wornness.

450

can't build, you can.

451

um Sales relationships, or in my session we talk about your relationship with your

children and how do we...

452

manage the guilt that shows up and all that stuff.

453

Self-awareness is key because in my situation, when in my session I'm talking about what

even is guilt.

454

And so we go into how do you first look inward to say, what are these feelings that I'm

feeling?

455

You will always be given that opportunity I call your miracle moment to go, how do I want

to think about this feeling that's coming in me right now, is showing up?

456

It's a gift, it's an indicator for us to take that moment and choose which way do I go

forward.

457

So the self-awareness helps when I can identify this conflict within me.

458

Is this conflict within me or is this between me and my child or me and my husband?

459

And it really does have to begin there or we can begin to project ourself on other people.

460

It starts to erode trust and relationships.

461

m

462

When I talk about self-awareness, and Erin mentioned it as the greatest self-care you

could do, I 100 % agree.

463

How do we get to pairing both of those together?

464

I would say that we have, and I talked about this in my session, it's the things that we

already know, sleep, nutrition, moving your body.

465

We talk a little bit about that, things that we already know, but we need one another to

hold each other accountable and remind each other that we're worthy.

466

of having those experiences in this body and will help us show up as a full and present

human being in all of our relationships.

467

So yeah, I would just piggyback on everything that Erin and Lauren said for sure.

468

Okay, all right.

469

So Angie, ah I've actually taken your course, ah which I absolutely enjoyed so much.

470

And one of the things that stuck with me, but maybe just as a teaser to the audience,

because I think this is such a great thing that happened.

471

I'll start the story and maybe you could just finish it.

472

I know we don't wanna give too much, but we do wanna share a little bit about.

473

You shared a wonderful experience when your son was 12 years old and you had to go away

and you were missing a very important football game and you wrote him a note.

474

Are you willing to share just a little bit more because it's such valuable piece of

information.

475

Thank you, and I'm glad that you liked the course also.

476

That means a lot.

477

I think it's an experience that we've all had, whether it be your 12-year-old kid or your

five-year-old kid or whatever.

478

We hate leaving.

479

I mean, it's nice to get a break for sure, right?

480

But it's hard, you know?

481

It's really, really hard.

482

And especially when you're traveling and you love your work.

483

And I don't know that balance is a word that I ever use.

484

Just you see how I get what you're saying.

485

just...

486

balance is rough, I think that can be an expectation that's really hard.

487

But my example that I shared with our son was I did have to miss a very important game.

488

And the point that I was trying to make with it is that because of some of the things that

I share in the course that are rituals and some of the ways that we can connect with our

489

children from all the ages, from I think it goes from three to 10 or something, then I go

from that age through 18.

490

And there are different ways.

491

And it's about understanding that as parents, we don't have to be perfect.

492

All the research shows that it's not about perfection.

493

think Lauren said it earlier.

494

It's not about perfection.

495

It's about consistency.

496

Those kinds of things that are really important in building trust.

497

What's the expectation?

498

know, setting expectations and then meeting expectations.

499

But when you don't, like not being able to be at a football game, there are things that

you can do.

500

And I happen to have left him a note.

501

The other part of the story just shares that

502

Even though we show up and we do our best to be the best parents that we can, we don't

always see the results of that right away.

503

And for me, it wasn't until he was like 30.

504

TJ just turned 32 now.

505

So a long time after I wrote this note to him, and he's such an amazing human, but a long

time after I wrote this to him, he mentioned that he was in his car getting ready to go

506

into his, he's a cardiac surgeon now.

507

and getting ready to go into what had been a really rough first job experience.

508

And he was just telling me on the phone that he pulled out this card that I gave him.

509

And I was like, what?

510

You have that card that I gave you a billion years ago?

511

And it was super meaningful.

512

And now I will cry.

513

so anyway, I'm just saying this to y'all because yes, I'm 58 years old.

514

I have seven children.

515

But when you're in it, man, you are in it and you don't often see beyond.

516

So

517

That story was just to say, y'all are amazing parents because we're here.

518

Like if you are listening to this and you come to our, you know, very special coaching

sessions that the traveling facility is putting together for us, that means you care.

519

And that's the point of the story to show you that you don't, you're not always going to

feel it right now, but I promise you, if you keep showing up consistently, it does matter.

520

Yeah.

521

And the ripple effects.

522

can only imagine for generations to come that if your son is sharing with one of his

children or writes a note to one of, and it goes on and on and on.

523

So, uh you know, you want to talk about generational wealth from a care component.

524

That's pretty amazing, Angie.

525

So kudos, kudos, kudos.

526

Awesome story.

527

Can I ask one more question?

528

See ya.

529

One more follow up to the lovely Lauren.

530

Yes, of course, of course.

531

I can't say no to you ever.

532

All right.

533

Lauren, Lauren, Lauren, Lauren, I know you've done a little bit of research because with

people that are on the road and safety, there's so many components to it, right?

534

There's physical safety, there's emotional wellbeing safety, there's good nutrition

safety, uh bed bug safety.

535

You shared with me, I think it was an actual registry where people can go, right?

536

Can you just share a little bit?

537

Because again, just a little bit of a teaser.

538

of this is stuff no one's talking about, but it's really important and critical because it

affects so many other things from a business perspective and emotional wellbeing

539

perspective.

540

think everyone that travels has that ungodly fear of, don't let me get bed bugs.

541

And it is, I don't know, it's kind of like lice when the kids had lice growing up.

542

I thought I'd never get through it.

543

ah But in any event, so I started to really pay close attention and try to figure out how

can I protect myself from this?

544

Because the last thing I want to do is bring this home.

545

to my own home.

546

um Yes, there is a bed bug registry where you can actually get, you know, put the name of

the hotel in there and they will let you know if they've had any outbreaks.

547

um You could also, I always used to go on and Google reviews specific to bed bugs on for

the particular hotel I was going to.

548

It's amazing what you can get for information out there.

549

And that always

550

100 % of the time guided me on where I was staying.

551

I was shocked at the number.

552

I usually stay at the Marriott's and the Hilton's and all of that, but I was shocked when

I saw the number of hotels and I'm like, no, I can't stay there.

553

absolutely not.

554

So yes, that's something I'm going to be talking about.

555

Not only burnout, I'm going to be talking about when you go into a hotel, what are the

safety issues that you're going to encounter?

556

But also bed bugs is going to be a big part of this presentation because I want everyone

to be able to arm themselves and Hopefully never bring a bed bug home

557

Um, wow, Lauren and wow, Traveling Sales Lady, so gross, but man, we got to talk about

this.

558

Like, thank you.

559

And okay, thank you for that.

560

I didn't know that was even a thing.

561

I do not always stay at the Hilton's and the bougie places.

562

I have definitely stayed in non bougie places, but I would say also, so thank you.

563

And then Traveling Sales Lady, I never asked you, maybe this is okay way to stop.

564

But how did that even, I can't believe I've never asked you that.

565

Like how did you even have this traveling, you know, the bed bug in a mug deal?

566

Yeah, the Traveling Saleslady Meets Live Bed Bugs was book number one that was written

transforming me from a seller to a buyer.

567

thank you, Erin, putting it out there.

568

But it's uh two stories going at once.

569

The story is my husband and I got bed bugs, which we think, although we still don't know,

probably more than likely came from the amount of professional traveling.

570

that I was doing over and over and over again.

571

And we learned so much.

572

ah It's like any illness or disease, right?

573

If you're in the thick of it, you become the expert real quick.

574

um Not one that I wanna play in that sandbox, but no choice.

575

And then we learned how to pick out, there are differences in who you choose to come and

eradicate your house.

576

Because if you don't, these tiny little things, which are really more nuisance,

577

than anything else, they will grow and grow and form colonies.

578

And the next thing you know, you will over years, if you let it go, you'll have a major,

major, major problem.

579

We were on the front end of it, although time, money, emotional stress, it goes the gamut.

580

ah And so that happened from a lot of domestic and international travel.

581

And it's amazing to Lauren's point that I'm gonna...

582

Tell you something Angie, cause I know you said, ooh, didn't even think, right?

583

A think.

584

No ill intent.

585

You could border plane.

586

I could border plane.

587

I'm right in line going through security with you.

588

But our two check-in bags that we checked are next to each other in the cargo.

589

And one of my little creatures calls it into your bag.

590

Here you go.

591

Here's your gift.

592

Here's your souvenir.

593

So you have to be so proactive to say, I can't even let that happen.

594

But it's amazing.

595

the good news is, the good news is it's not terminal, except for the bed bugs.

596

It is a solution that can be solved.

597

It ties with Aaron.

598

You can have a positive outcome.

599

So whoever you're buying your service from, you want the outcome.

600

I don't care how you do it.

601

Get rid of them, get rid of them quick, please, right?

602

So it's a kind of a good question to ask and a good way to.

603

wrap it up here.

604

feel like we have uh Erin as the expert buyer with her course Mastering the Sales Prospect

from a sales perspective from a buyer's perspective.

605

Kudos Erin and then uh Angie balancing career and family.

606

I mean it all ties with care as well and Lauren safety tips so often not talked about but

much needed in the workplace and I'm just grateful.

607

that this collaborative collaboration can come together.

608

And I think people who are interested in viewing your course are in for a lot of aha

moments and also light bulb moments.

609

Ah, I didn't think of that, but they'll be stronger, better performers.

610

And at the end of the day, have more fun, right?

611

Because you're fun to listen to, all of you.

612

You too, Sia.

613

Very fun.

614

I've enjoyed the conversation and cannot thank everybody enough.

615

Yes.

616

So let me reiterate that guys.

617

Thank you so much for taking the time to join the Traveling Sales Lady podcast.

618

Erin, Angie, Lauren, I cannot begin to tell you how excited I am for us to launch these

courses because this is for everybody.

619

If you're in sales, like I said, either beginning of your career, mid-career, even if

you're tenured, like you've been doing it for, you know, a few decades here and there,

620

there's always a tidbit you can learn.

621

And if anything,

622

maybe remind yourself to share onto the next generation, so the next generation of sales

professionals.

623

So on that note, guys, please check out our courses.

624

We're absolutely thrilled to be offering it to you.

625

And I guess we're just going to go ahead and wrap it up for the Traveling Sales Lady

podcast, where you can learn all things about sales on your journey without a passport.

626

We'll see you next time, everyone.

627

See you.

628

Bye bye.