I am your host, Lucas Root, and in this episode, we are going to talk about how to build and support an amazing community culture. Joining me in this episode is Jackie Nepola. Jackie brings over two decades of business experience and mom life. She hails from business stardom for transforming a failing business into the multi-award-winning—Kaizen Beauty Academy while winning the Excellence of Education Award for Company Culture.
A born connector, Jackie evolved her gift to bring business owners, entrepreneurs, and parents together to connect in an inspirational hangout zone. Married for over twenty years, she is an open (uplifting) book when it comes to creating Zen environments to talk about all things business, life, relationships, and raising overachievers.
Here’s just a taste of our talking points this week:
Created NexGen Bos
Jackie strictly stays in her lane which is the beauty school world. She gets the best of both worlds. She’s creating her community, but she won't have the responsibility of the school. Such as dealing with accreditation and financial aid. She just gets to play with her students all day. It's the best job she could ever imagine.
Building A Community of Culture
For Jackie, in order to build a community, you have to first have a foundation. And the foundation is culture.
In her community, she created a culture first and did the core values. Then applied that with her team, which they go and they work with their students at the same time. So they know they could see them working together as a team. That was their underlying foundation and the community just grew from there.
Other subjects we covered on the show:
The reason why Jackie got into the beauty industry.
Included MIM-Motivate Inspire Mentor as the community’s common value.
The other aspects that make an effective community leader.
What are Jakie’s lessons that are driving her community to be successful?
The curveball question—what do you do for fun, Jackie?