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Episode 23: Interior Designer / Yankee Candle Company
Episode 2310th November 2021 • Review That Review with Chelsey Donn & Trey Gerrald • The Review Queens
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The Review Queens be tattlin’! 

This week Chelsey brings in a 1 Star Review for Design Works on Houzz (a show first!) and Trey shares a 1 Star Review from Trustpilot for Yankee Candle Company.  The Queens unearth childhood trauma, discuss the universally understood Honking Language, toot-toot, and try to fit 30 inches inside a 27 inch hole.  We respect the asking, not the ALL CAPS!

Click Here to Join the Queendom Mailing List for your chance to win a Newsletter Exclusive Raffle!

(03:27) Lodge a Complaint!

(10:47) Design Works Review

(26:29) OFFER: SuperChewer.com/Queen

(28:04) Meryl-Go-Round

(32:21) Yankee Candle Company Review

(48:08) My Royal Highness!

(55:44) Royal Court

 Click Here to Join our Patreon Royal Court for Bonus content and Member's Only After-Show Podcast featuring additional reviews, deeper dives, salacious stories, and more.

*****

Leave us a voicemail at 1-850-REVIEW-0

WATCH CLIPS on YouTube!

Visit our website for more: www.ReviewThatReview.com

@TheReviewQueens | @ChelseyBD | @TreyGerrald

 

---

Review That Review is an independent podcast.  Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound design by Trey Gerrald.  Cover art designed by LogoVora, voiceover talents by Eva Kaminsky, and our theme song was written by Joe Kinosian and sung by Natalie Weiss.

Transcripts

Trey Gerrald:

Hey Queens.

Trey Gerrald:

Here's a quick editing note.

Trey Gerrald:

This week Chelsey was in town and we recorded with her in my guest bedroom,

Trey Gerrald:

So you will notice that her audio quality is just a touch echo-y.

Trey Gerrald:

I apologize.

Trey Gerrald:

It's completely my fault.

Trey Gerrald:

We will do better moving forward.

Trey Gerrald:

Regardless, this is a very fun episode.

Trey Gerrald:

Bear with us.

Trey Gerrald:

Next week everything goes back to normal audio wise, and we love you for listening.

Trey Gerrald:

Enjoy the show.

Trey Gerrald:

[Theme Song]

VOICEOVER:

Ah.,

Chelsey Donn:

Hi.

Trey Gerrald:

Hello.

Trey Gerrald:

Oh, look at you in that that fancy bedroom.

Chelsey Donn:

I wonder where I could be with this fancy lighting.

Chelsey Donn:

That's very similar to yours.

Trey Gerrald:

Anyway.

Trey Gerrald:

Hello everyone.

Trey Gerrald:

Welcome to Review That Review the podcast dedicated to reviewing

Chelsey Donn:

Reviews!

Chelsey Donn:

We're just like Siskel & Ebert, only instead of reviewing cinematic masterpieces, we

Trey Gerrald:

That's Chelsey, Donn.

Chelsey Donn:

And that's Trey Gerrald.

Trey Gerrald:

And together we're

VOICEOVER:

The Review Queens!

Trey Gerrald:

OMG Chelsey.

Trey Gerrald:

You are in my guest bedroom and you are wearing my blue light blocking glasses.

Trey Gerrald:

And you are looking very chic.

Trey Gerrald:

Might I say?

Chelsey Donn:

Thank you!

Chelsey Donn:

It's always nice to have a new pair.

Chelsey Donn:

I'm home visiting my family.

Chelsey Donn:

It's my sister.

Chelsey Donn:

Sorry, my sister's daughter.

Chelsey Donn:

That's a weird way of saying my niece.

Chelsey Donn:

It's like my niece and my dad's birthday's both the same day.

Chelsey Donn:

So it's a two for one.

Chelsey Donn:

And I came in for that and my niece had a unicorn Barbie yoga birthday.

Trey Gerrald:

Wow.

Chelsey Donn:

Yeah.

Chelsey Donn:

Very specific!

Chelsey Donn:

But she loves them all equally.

Chelsey Donn:

So she just had to go for a three for one.

Chelsey Donn:

And I just think it's amazing that a kid would want to do yoga for their birthday.

Chelsey Donn:

Like I can't imagine ever being like, 'let's do a workout class!' But good for her, you know?

Trey Gerrald:

Oh my Gosh.

Chelsey Donn:

She's adorable.

Chelsey Donn:

How was your week?

Trey Gerrald:

I've had a good week.

Trey Gerrald:

You know, we got really were recording on a Thursday.

Trey Gerrald:

'Tell me on a Sunday, please.' I don't know why I just thought of that.

Trey Gerrald:

I've had a good week.

Trey Gerrald:

It's uh, another wonderful, like fall weather time, I'm wearing a sweater.

Trey Gerrald:

It's a little hot.

Trey Gerrald:

It's a little hot for it, but I'm like so into it.

Trey Gerrald:

Yeah.

Trey Gerrald:

It's been a good week.

Trey Gerrald:

I'm happy to be back and recording with you my Queen.

Chelsey Donn:

I'm so happy to be here too.

Chelsey Donn:

I got a couple of new sweaters too.

Chelsey Donn:

It's like as soon as it starts to get even the littlest bit chilly, you're like, I

Chelsey Donn:

I'm wearing as like very preppy attire.

Trey Gerrald:

It looks that!

Chelsey Donn:

Thank you.

Chelsey Donn:

I had an audition earlier where I was playing a manager and this was,

Trey Gerrald:

Wow.

Trey Gerrald:

I feel like this podcast gives you a lot of experience with channeling management.

Chelsey Donn:

It's true.

Chelsey Donn:

It is true.

Chelsey Donn:

It is true.

Chelsey Donn:

It was interesting to be on the other side, I will say.

Chelsey Donn:

Yeah.

Chelsey Donn:

Um, and with that in mind, Trey, do you have a complaint that you would like to Lodge

Trey Gerrald:

Yes, Manager.

Trey Gerrald:

I need your attention because I'm here to

VOICEOVER:

Lodge a Complaint

Trey Gerrald:

against nightmares.

Chelsey Donn:

Ah, terrible.

Trey Gerrald:

Okay.

Trey Gerrald:

So this actually happened, and this is following our, um, home state episode

Trey Gerrald:

And I don't know if you ever have this, but I have this recurring, it's sometimes

Trey Gerrald:

trauma from my high school, you know, there were 15 of us, five of us were cut.

Trey Gerrald:

So it always felt like you were unsafe, which I am owning that that is my experience.

Trey Gerrald:

And I'm gonna talk about it.

Trey Gerrald:

So.

Chelsey Donn:

Own it.

Chelsey Donn:

Queen!

Trey Gerrald:

I...

Trey Gerrald:

thank you.

Trey Gerrald:

So I still to this day will have nightmares.

Trey Gerrald:

Like, this literally happened earlier this week and I texted two of my friends that

Trey Gerrald:

It was like you would go into this board room and sit at the end of a huge conference table-

Chelsey Donn:

We called them juries in college.

Chelsey Donn:

Is it the same, same idea?

Trey Gerrald:

Similar.

Trey Gerrald:

But um, you didn't have to do a performance.

Trey Gerrald:

It was like, sort of, they just were sort of like evaluating you on the entire semester,

Chelsey Donn:

Well, a jury.

Chelsey Donn:

Yeah.

Chelsey Donn:

But they would ask us to do stuff.

Trey Gerrald:

Right.

Trey Gerrald:

So this was based on all of the performances throughout the, like working in the classes.

Chelsey Donn:

It was just like a one-on-one meeting assessment.

Trey Gerrald:

With every faculty member.

Trey Gerrald:

And you.

Chelsey Donn:

Wow.

Trey Gerrald:

At a board table and they would, each teacher had

Trey Gerrald:

- Chelsey Donn: At a board table?

Trey Gerrald:

Yeah, it was a literal boardroom, like you're doing 'don't fuck

Trey Gerrald:

- Chelsey Donn: That's nightmarish.

Trey Gerrald:

It was, and each teacher had their own set of rosters for like their disciplines.

Trey Gerrald:

And you would sit there.

Trey Gerrald:

And I remember being so traumatized that I illegally brought in a

Trey Gerrald:

To record them berating me because I thought I would like sue them or something.

Trey Gerrald:

This is like we're in the weeds.

Trey Gerrald:

They were always great.

Trey Gerrald:

They always were never mean to me.

Trey Gerrald:

They just never thought I was spectacular enough to like, be a huge success, which whatever.

Chelsey Donn:

Okay.

Trey Gerrald:

I just never, it doesn't matter, but so I still have these nightmares.

Trey Gerrald:

The other day, I had a nightmare that I was preparing to go in for this adjudication.

Trey Gerrald:

And they had suddenly there were 10 strangers and there were all alternates

Trey Gerrald:

So I texted my friends, Lucinda and Lauren, and were like 'another high school nightmare.' And

Trey Gerrald:

I'm lodging that cause nightmares, especially when they wake you up and you're like in

Chelsey Donn:

Yeah!

Trey Gerrald:

I guess there's some repressed trauma I'm realizing as I'm speaking this

Trey Gerrald:

Why do our brains do that?

Trey Gerrald:

Like, the mind is so miraculous, like we're processing all of the stuff

Trey Gerrald:

And this is, you know, I graduated high school in '04, so this is like, deep-rooted.

Trey Gerrald:

I don't know why my mind is still trying to work that out, but I'm, I'm lodging

Chelsey Donn:

Yeah.

Chelsey Donn:

Not a good feeling.

Chelsey Donn:

Also.

Chelsey Donn:

I just feel like in my nightmares, there's always some challenge that I need to

Chelsey Donn:

It's like, it's an unsolvable mystery.

Chelsey Donn:

That's why.

Trey Gerrald:

I also have a lot of frequent nightmares where my teeth fall out.

Trey Gerrald:

That happens a lot to me.

Trey Gerrald:

I have that a lot.

Chelsey Donn:

A lot?

Chelsey Donn:

That, that one, I mean, we can talk about this on the, on the, uh, Patreon, but that,

Trey Gerrald:

I've heard that.

Trey Gerrald:

Yeah.

Chelsey Donn:

Yeah.

Chelsey Donn:

We can talk about later.

Trey Gerrald:

I'm gonna make a note.

Trey Gerrald:

What about you?

Trey Gerrald:

What do you want to Lodge A Complaint against?

Chelsey Donn:

Thank you for asking.

Chelsey Donn:

I want a Lodge, A Complaint.

Chelsey Donn:

Now I know I complain a lot about driving it's because I live in LA and

Chelsey Donn:

So I don't know why I feel like I need to preface this complaint with this,

Chelsey Donn:

We all have somewhere to go.

Chelsey Donn:

And I'm someone that is very much like let's all get there as quickly and safely.

Chelsey Donn:

As possible.

Chelsey Donn:

So that being said, I really hate it when I'm driving and you can make a right turn on red.

Chelsey Donn:

And someone's behind you and they're honking at you.

Trey Gerrald:

Oh my God.

Chelsey Donn:

The light is red.

Chelsey Donn:

It's an option.

Chelsey Donn:

Is it not?

Chelsey Donn:

It's an option to turn right on red and I'm not turning right at that very moment.

Chelsey Donn:

Cause it's not safe because there's a pedestrian walking or there's a car coming.

Chelsey Donn:

There's a reason why I'm just not turning right.

Chelsey Donn:

Like if the road was wide and clear and open and it was red and I was able

Chelsey Donn:

So it's just so obnoxious to me when there are people that will honk at me to turn and, and

Chelsey Donn:

Does this happen to you?

Trey Gerrald:

I feel like you always Lodge A Complaint and it triggers like something

Trey Gerrald:

But now in New Jersey, it's both.

Trey Gerrald:

Sometimes you'll have a no turn on red.

Trey Gerrald:

And sometimes you can.

Chelsey Donn:

And same in LA.

Trey Gerrald:

So I get so stressed out anytime I am at the light in the turn lane, because-

Chelsey Donn:

Like you're the first position?

Trey Gerrald:

Cause I can't tell if it is illegal or not.

Trey Gerrald:

'cause in New York.

Trey Gerrald:

you just can't ever.

Trey Gerrald:

So I'm like so accustomed to that.

Trey Gerrald:

And then I start literally getting so worked up like, oh no, there's a car coming.

Trey Gerrald:

It's behind me.

Trey Gerrald:

It's on my bumper.

Trey Gerrald:

Am I supposed to turn them on?

Trey Gerrald:

I start.

Trey Gerrald:

And then they honk at you.

Trey Gerrald:

And then you're like, what am I, you know, it's like helpless.

Trey Gerrald:

I feel helpless.

Trey Gerrald:

So yes, I totally recognize

Chelsey Donn:

I mean, also there's like a honking language, you know, like there's like

Trey Gerrald:

toot!

Chelsey Donn:

Maybe this person.

Chelsey Donn:

Yeah.

Chelsey Donn:

Like a, "toot toot!"

Chelsey Donn:

Maybe this person didn't realize they're supposed to turn on red.

Chelsey Donn:

I'm fine with a little toot, but like a full bleeeeh, like honk, like, yeah.

Chelsey Donn:

Like that is so inappropriate when the light is red.

Trey Gerrald:

I agree.

Chelsey Donn:

Anyway, Complaint Lodged.

Trey Gerrald:

That got me.

Trey Gerrald:

You got me with that.

Chelsey Donn:

I'm glad.

Chelsey Donn:

I'm glad.

Chelsey Donn:

It's not just me because man, I got so annoyed the other day, right before I left LA it happened.

Chelsey Donn:

And I was just like, I can't with you.

Trey Gerrald:

Did you bottom out your car?

Chelsey Donn:

I didn't bottom out my car.

Trey Gerrald:

Okay good.

Chelsey Donn:

Thank goodness.

Trey Gerrald:

Well, I'm glad that we're laughing.

Trey Gerrald:

Why don't we take this laughter and channel it and just some online reviews.

Trey Gerrald:

How do you feel about that?

Chelsey Donn:

Oh, my God, they feel so good about that.

Trey Gerrald:

Good.

Chelsey Donn:

How do you feel?

Trey Gerrald:

I feel ready.

Trey Gerrald:

I feel ready to read.

Chelsey Donn:

I feel ready.

Chelsey Donn:

I didn't stretch, but I'm ready.

Trey Gerrald:

All right.

Trey Gerrald:

So as you all know, Chelsey and I are your trusty Review Queens.

Trey Gerrald:

We each bring in a review from the internet that we feel needs to be inspected.

Chelsey Donn:

We read you the review.

Chelsey Donn:

We break it down and rate the impact of the review on a scale from one to five crowns.

Chelsey Donn:

It's a very Regal process that we call

VOICEOVER:

Assess that Kvetch!

Trey Gerrald:

And Chelsey my girl, you first, today.

Chelsey Donn:

I'm first?!

Chelsey Donn:

I'm so honored!

Trey Gerrald:

Take it away.

Trey Gerrald:

RQ

VOICEOVER:

Review That Review.

Chelsey Donn:

All right.

Chelsey Donn:

You guys, I am coming at you today with a brand new source, cause I just

Chelsey Donn:

So this review is from Houzz.

Chelsey Donn:

It's spelled H O U Z Z.

Chelsey Donn:

It's a one stop shop for all of your designer needs and you can hire a designer from there.

Chelsey Donn:

And then I think they even have their own products a little bit.

Trey Gerrald:

Yeah.

Trey Gerrald:

And it's like a, a staple for commercials on HGTV.

Chelsey Donn:

Sure.

Chelsey Donn:

So this review is from Houzz and it is for a design company called Design Works.

Chelsey Donn:

Uh, it is a one-star review.

Chelsey Donn:

Interestingly written by S&W Investments, LLC.

Chelsey Donn:

And that's S ampersand W.

Trey Gerrald:

Oh.

Chelsey Donn:

Okay.

Trey Gerrald:

All right.

Chelsey Donn:

So let's hear it.

Chelsey Donn:

Shall we?

Trey Gerrald:

Yeah!

Chelsey Donn:

Do not hire Design Works.

Chelsey Donn:

Robin doesn't care about the finished product.

Chelsey Donn:

Only cares about the money she'll make.

Chelsey Donn:

On the day of install, which should have been the completion day.

Chelsey Donn:

She only had two thirds of the furniture in, only put up half of the decor needed to fill the home.

Chelsey Donn:

And there was no artwork.

Chelsey Donn:

She also waited to order the bath accessories until two days before install.

Chelsey Donn:

So they were over two weeks late.

Chelsey Donn:

Then she never came back to finish the project.

Chelsey Donn:

We got tired off making the phone calls, asking when things would get done and only

Chelsey Donn:

We started working with her six months before the home was finished.

Chelsey Donn:

So it wasn't a case of rush deadlines by any means.

Chelsey Donn:

She's considered a distributor for some of the furniture lines.

Chelsey Donn:

And we had a few items with defects for issues.

Chelsey Donn:

She ignores our calls and emails, asking for the items to be fixed.

Chelsey Donn:

She never treats you like the client or cares about doing a good job.

Chelsey Donn:

Her excuse is always, 'welcome to my world.'

Chelsey Donn:

She ordered pieces that don't fit or are completely off the color scheme, bar stools

Chelsey Donn:

A yellow cream headboard in a completely white and gray room.

Trey Gerrald:

Eww!

Chelsey Donn:

Be aware of this designer.

Chelsey Donn:

She asks for her fee to be paid in full 12 weeks after signing the contract,

Chelsey Donn:

And then doesn't finish the project and doesn't care.

Chelsey Donn:

S&W!

Trey Gerrald:

Okay, wait, I'm very curious by this username S & W Investments, LLC.

Trey Gerrald:

It's very ballsy to leave this review with like your LLC, which

Trey Gerrald:

very extremely.

Chelsey Donn:

Yeah.

Chelsey Donn:

They're not hiding or are they?

Trey Gerrald:

But see.

Trey Gerrald:

That's also what I'm wondering..

Trey Gerrald:

like, S&W Investments, do you think that this is like a rich person's like investment

Trey Gerrald:

Or do you like, do you think this is, do you think that S and w had one home that they're living in

Chelsey Donn:

I think that's a good question.

Chelsey Donn:

I had the same thought when I saw S & W Investments, LLC, as the writer of this Review.

Chelsey Donn:

Cause I thought that sounds like a business, not a personal home, but then when they're talking

Chelsey Donn:

Or would you kind of know...?

Trey Gerrald:

I mean, I was curious, like, if, if they didn't have that username,

Trey Gerrald:

So maybe it's a little, like, it doesn't matter actually, but I was just taken by

Chelsey Donn:

I know.

Trey Gerrald:

Okay.

Trey Gerrald:

I have personally dealt with renovations on, two separate properties, like full reno.

Trey Gerrald:

The whole thing.

Chelsey Donn:

Yeah.

Trey Gerrald:

And designers are a little bit different.

Trey Gerrald:

It's usually like construction people are-

Chelsey Donn:

Was this a reno?

Trey Gerrald:

No, we, it was fully done, but no one ever sticks to a timeline in that world.

Trey Gerrald:

You know, my sister was a property manager and like timelines are like a joke.

Trey Gerrald:

No, one's trying to honor the timeline that they tell you.

Trey Gerrald:

Designers is a different situation though.

Trey Gerrald:

You know, it's all about ordering and like addressing the lead time so

Trey Gerrald:

So that's very interesting, the whole conversation about the designer is a distributor for the thing.

Trey Gerrald:

And then there's defects.

Trey Gerrald:

Like, it all seems very complicated because you obviously want to use the

Chelsey Donn:

Correct.

Trey Gerrald:

I mean, it makes me feel a little nerv...

Trey Gerrald:

I mean, it makes the communication, the fact that like communication ceased until payment

Trey Gerrald:

That's very, that's very hard for Trey personally, to bounce back from, like, I

Trey Gerrald:

I'm never, that is a deal breaker to me.

Trey Gerrald:

The whole thing about being paid 12 weeks after contract, like that's

Trey Gerrald:

You've got to read these contracts because that if that's in the contract, well then there you go.

Trey Gerrald:

Like, you should have looked at that.

Trey Gerrald:

That's like sort of tricky, tricky, but like, if you're not gonna like speak, like you are

Trey Gerrald:

The whole, the whole thing about a 30 inch table with a 27 inch stool.

Trey Gerrald:

That is so funny to me.

Trey Gerrald:

That's a three inch gap.

Chelsey Donn:

I know how horrible for your knees.

Chelsey Donn:

I mean, the one thing I will say, I think there was some timeline stuff with S&W that was a bit

Chelsey Donn:

So first they say they started working with her over her Robin at Design Works

Trey Gerrald:

Right.

Chelsey Donn:

Right?

Chelsey Donn:

So I'm wondering at what point they sign the contract.

Chelsey Donn:

Now, the reason why I feel like this is important is because they say that it needs to be paid

Chelsey Donn:

Now, if we're looking at six months and we're looking at 12 weeks, so 12 weeks is three months.

Chelsey Donn:

So did they wait three months to sign the contract?

Chelsey Donn:

Because how are they?

Chelsey Donn:

They said that things went wrong and then we started to hold on the payment.

Chelsey Donn:

You know what I mean?

Chelsey Donn:

So I'm wondering.

Chelsey Donn:

When, when was the whole timeframe, because if we, if we started, if we agreed to work with

Trey Gerrald:

Right.

Trey Gerrald:

I wonder if there's a deposit that's required and then the entire payment

Trey Gerrald:

So maybe, they were in the process?

Chelsey Donn:

Maybe.

Chelsey Donn:

But I'm just saying still the time that doesn't really add up.

Trey Gerrald:

That is true.

Trey Gerrald:

Good point!

Chelsey Donn:

They started working with her six months before the home was finished, and then they

Chelsey Donn:

So maybe they didn't, I just I'm confused at how we stopped payment.

Chelsey Donn:

If we're asked to pay in full.

Trey Gerrald:

Right.

Trey Gerrald:

Unless it's in escrow?

Chelsey Donn:

Oh, I guess so.

Chelsey Donn:

Yeah.

Chelsey Donn:

Maybe.

Trey Gerrald:

When is this review, by the way?

Trey Gerrald:

Like what year is it?

Chelsey Donn:

2020.

Trey Gerrald:

Because you know, the pandemic really caused a whole problem with delivery.

Trey Gerrald:

True.

Chelsey Donn:

Here, but here's the problem with that.

Chelsey Donn:

People understood that in 2020, I don't, I can't give S&W credit or not, but it seems like

Chelsey Donn:

Like if Robin had been communicating with them and said, 'I'm so sorry, things are

Chelsey Donn:

Robin just went ghosted them.

Chelsey Donn:

That's what I'm getting.

Trey Gerrald:

It's also interesting to me that, like they said that half

Chelsey Donn:

Yeah.

Trey Gerrald:

Because what I'm curious about is like, was there not a virtual design?

Trey Gerrald:

Like saying that some of the stuff was like cream and the room is grey.

Trey Gerrald:

Wasn't there an itemized list of like, this is what's, this is the

Trey Gerrald:

It's a little surprising to me that S & W did not know the color until it was in the property.

Chelsey Donn:

Agreed.

Chelsey Donn:

Yeah.

Chelsey Donn:

I mean, what, where, where is S & W's responsibility within this?

Chelsey Donn:

If, if anywhere, even with the ordering of the bathroom items.

Chelsey Donn:

Was there a list where they were supposed to order the bath accessories and then they, flubbed and

Chelsey Donn:

So they were two weeks late.

Chelsey Donn:

Or do you think we forgot to ask about the bath accessories thinking that Robin

Chelsey Donn:

And then that was a flub.

Trey Gerrald:

Well, yeah, I mean, I, I think it's very clear there was breakdown

Chelsey Donn:

For sure.

Trey Gerrald:

The no artwork thing.

Trey Gerrald:

It's like, how do you start design?

Trey Gerrald:

I mean, every designer has their own process, but like you hire a designer to take the lead.

Chelsey Donn:

Right.

Chelsey Donn:

And you hit renderings.

Trey Gerrald:

You would think.

Chelsey Donn:

And I also understand the whole idea of needing a hard deadline

Chelsey Donn:

And so, like you're saying, I'm wondering, where were the renderings?

Chelsey Donn:

How come we didn't know that the colors were going to be completely off?

Chelsey Donn:

Was it that Robin was assuring us, that they weren't going to be.

Chelsey Donn:

And then when they were in the space, it was like, whoa, that doesn't look right.

Trey Gerrald:

Yeah.

Trey Gerrald:

Because I'm also curious about the scope of the project, but that just, again,

Chelsey Donn:

Yeah.

Chelsey Donn:

And I gotta say, I, I know we've, we've touched on this, but there's nothing

Chelsey Donn:

Like they just want to get the money from you.

Chelsey Donn:

They're not interested in doing the job.

Chelsey Donn:

You're just another number on their list and they don't care.

Chelsey Donn:

And then as soon as they get their money, they're gone.

Chelsey Donn:

Never to be heard of again, like.

Chelsey Donn:

Terrible.

Chelsey Donn:

And for, for that, I will say, sorry, Design Works, but if I read this Review and I was

Trey Gerrald:

Yeah.

Trey Gerrald:

It is very red flaggy.

Trey Gerrald:

What is the spelling and grammar like from S & W?

Chelsey Donn:

It's pretty good, except for that one

Chelsey Donn:

- Trey Gerrald: of!

Chelsey Donn:

Off instead of of, yeah.

Trey Gerrald:

That's so interesting to add an extra letter.

Trey Gerrald:

It's usually the reverse.

Chelsey Donn:

Yeah.

Chelsey Donn:

Yeah.

Chelsey Donn:

I dunno.

Chelsey Donn:

Maybe they, there was a problem with the F key, but they, they, uh, they

Chelsey Donn:

A lot of caps.

Trey Gerrald:

Yeah.

Trey Gerrald:

I noticed that in the beginning.

Chelsey Donn:

Yeah.

Trey Gerrald:

I guess my question is like, I'm not really sure how to gauge if this is

Chelsey Donn:

Oh!

Chelsey Donn:

I totally, I, sorry, I forgot to mention, there are a couple of images along with

Chelsey Donn:

Like there, it's touching the lip of the table, basically, so terrible on that.

Chelsey Donn:

And then just, yeah, the color of the yellowish headboard or whatever it is, um, next to the wall.

Chelsey Donn:

Well, it does look pretty bad.

Trey Gerrald:

See, those are like the Barstool situation is such a like rudimentary mistake.

Chelsey Donn:

Yeah.

Trey Gerrald:

It's like, it does make me question like a, it could just be like a total fluke

Chelsey Donn:

Right.

Chelsey Donn:

And also in terms of customer service, I feel like designers back in the day, especially these

Chelsey Donn:

was sort of word of mouth, like some Susie from the neighborhood.

Chelsey Donn:

But now that we have places like Houzz.

Chelsey Donn:

I just think you have to be so careful with your customer service.

Chelsey Donn:

You can't just drop the ball because if Robin keeps doing this with everybody

Chelsey Donn:

So this is not a good move.

Trey Gerrald:

Yeah.

Chelsey Donn:

Not a good move, Robin.

Trey Gerrald:

I think I can crown this.

Chelsey Donn:

I'm ready to crown.

Trey Gerrald:

Yeah, let's do it.

Chelsey Donn:

Okay.

Trey Gerrald:

All right.

Trey Gerrald:

So Chelsey and I each have our own set of one to five crown cards and in an effort to

VOICEOVER:

The Queens are Tabulating.

Trey Gerrald:

All right.

Trey Gerrald:

You ready?

Chelsey Donn:

Yeah.

VOICEOVER:

Total Score!

Chelsey Donn:

Okay.

Chelsey Donn:

I had a feeling this was going to happen.

Chelsey Donn:

All right.

Chelsey Donn:

Trey is holding up four crowns.

Chelsey Donn:

I'm holding up three and a half crowns.

Chelsey Donn:

Trey defend your four crowns.

Trey Gerrald:

I said four because I am really feeling influenced and

Trey Gerrald:

I mean, it's a one side of the story, but I do think that there, it just would make

Trey Gerrald:

I'm the customer.

Trey Gerrald:

The timeline is a red flag.

Trey Gerrald:

Like half of it being delivered on time is a an issue.

Trey Gerrald:

The fact that like the scope of the project could take longer than the

Trey Gerrald:

That just feels a little fishy to me.

Trey Gerrald:

Like it just a little like intentionally like catching you in a way.

Trey Gerrald:

And I don't know, the bar stool thing is just so funny to me.

Trey Gerrald:

And it's such a like...

Trey Gerrald:

that's like an amateur mistake.

Trey Gerrald:

So I said four crowns, cause I feel like the impact of this is

Trey Gerrald:

What about you?

Trey Gerrald:

Why did you do three and a half?

Chelsey Donn:

I did three and a half.

Chelsey Donn:

I agree with everything that you said.

Chelsey Donn:

I took away one and a half crowns.

Chelsey Donn:

Cause one, I just didn't, it wasn't an entertaining Review!

Chelsey Donn:

I wasn't like bowled over Review Queen status.

Chelsey Donn:

Like I love to be for my people that I make my Queens.

Chelsey Donn:

Um, so I took off.

Chelsey Donn:

some crowns for that.

Chelsey Donn:

And then also just, I was a little confused about the timeline.

Trey Gerrald:

Oh right!

Chelsey Donn:

And the lack of personality in the S & W Investments, LLC.

Chelsey Donn:

There is a photo next to it.

Chelsey Donn:

That is a person looks kind of stock imagey to me.

Chelsey Donn:

I know it didn't bring that up before, but I feel like there's just.

Chelsey Donn:

There there's a lack of, um, personality.

Chelsey Donn:

Like who am I?

Chelsey Donn:

Who am I talking to here?

Chelsey Donn:

That's why I took away the extra half crown for that.

Chelsey Donn:

So three and a half crowns for S & W but completely agree.

Chelsey Donn:

Sorry, Design Works.

Chelsey Donn:

That's going to be a no for me, dog.

Trey Gerrald:

Good job.

Trey Gerrald:

Fun review!

Chelsey Donn:

Thanks!

Chelsey Donn:

From a new place.

Trey Gerrald:

I know!

Chelsey Donn:

Okay, so let's take a quick break.

Chelsey Donn:

And when we come back, we can get into RQ-T's review, which I can't wait for.

Trey Gerrald:

Love it!

Trey Gerrald:

BRB,

VOICEOVER:

Hold your crown.

VOICEOVER:

We'll be right back.

Trey Gerrald:

Chelsey and I are so excited to share this exclusive Review

Trey Gerrald:

Now from the makers of BarkBox, Super Chewer is a monthly subscription-based service for those

Trey Gerrald:

Every month, you and your pup will receive a box right to your front door that is

Trey Gerrald:

Now close your eyes, unless you're driving, and imagine the joy your dog will have

Trey Gerrald:

Super Chewer is offering listeners of Review That Review one extra month free,

Trey Gerrald:

Sign up right now at superchewer.com/queen and give your good boy something

Trey Gerrald:

superchewer.com/Queen.

VOICEOVER:

Who let the dogs out?

VOICEOVER:

Who let them out?

Trey Gerrald:

Whee-Ooo-Wee-Ooo!

Trey Gerrald:

It's One-Star-Zinger time!

Trey Gerrald:

Chelsey let's get ready for a quick spin on the Meryl-Go-Round!

Chelsey Donn:

Yay!

VOICEOVER:

'I don't feel like an icon.

VOICEOVER:

Most of the days, I feel like 'I can't!' That's with an,.

VOICEOVER:

A'..

Chelsey Donn:

All right, Trey and I have each picked a rotten, scathing, pithy

Trey Gerrald:

Just like Queen Meryl, who does it all!

Chelsey Donn:

Before the clock runs out.

Chelsey Donn:

All right.

Chelsey Donn:

Trey.

Chelsey Donn:

What's your zinger from today?

Trey Gerrald:

Okay.

Trey Gerrald:

I have a One-Star-Zinger today from target.com for Arm and Hammer Advanced White Extreme

Chelsey Donn:

Oh my God.

Chelsey Donn:

These long titles.

Trey Gerrald:

So the, this was written by Mama Lady.

Trey Gerrald:

The subject is 'yuck' and the zinger is 'tastes very badly on impact and even worse after.

Trey Gerrald:

I cried.'

Chelsey Donn:

Oh this is a long one, Trey!

Chelsey Donn:

She cried over the toothpaste.

Trey Gerrald:

Apparently.

Chelsey Donn:

That's some bad toothpaste if it's leading to tears.

Chelsey Donn:

All right.

Chelsey Donn:

So you are strapped into like a tape dispenser.

Trey Gerrald:

Great.

Chelsey Donn:

Right?

Chelsey Donn:

It seems sort of horse like?

Trey Gerrald:

I'm going to get stuck on ya.

Chelsey Donn:

All right.

Chelsey Donn:

Let's get started.

Chelsey Donn:

You ready?

Trey Gerrald:

Yeah!

Chelsey Donn:

Okay.

VOICEOVER:

3, 2, 1, GO!

VOICEOVER:

Breaking news takes very badly on impact on even worst after I cried pop star

VOICEOVER:

Courtroom

VOICEOVER:

drama packed and even worse after a crowd

VOICEOVER:

auctioneer, after I fired lifetime

VOICEOVER:

teaser, especially on impact, even worse after I cried.

VOICEOVER:

That's all!

Chelsey Donn:

Oh my god, I'll give that to you just, cause I love seeing you do that..

Trey Gerrald:

My courtroom was like Inherit The Wind.

Trey Gerrald:

So southern.

Chelsey Donn:

I know it was very specific.

Chelsey Donn:

I love, I love the how southern you can get with these and still have them be a specific effect.

Chelsey Donn:

Right.

Chelsey Donn:

Okay.

Chelsey Donn:

That's five, Trey.

Chelsey Donn:

Wow.

Chelsey Donn:

Good job for such a long one.

Chelsey Donn:

That's amazing

Trey Gerrald:

Thank you!

Trey Gerrald:

That really went fast for me.

Trey Gerrald:

Okay.

Trey Gerrald:

How about you, Chels?

Trey Gerrald:

What is your One-Star-Zinger for today?

Chelsey Donn:

Thank you for asking.

Chelsey Donn:

So my zinger is from Amazon and it is for a burrito blanket.

Chelsey Donn:

You know, those

Chelsey Donn:

- Trey Gerrald: I hate you.

Chelsey Donn:

You keep finding these absurd gag gifts on Amazon.

Chelsey Donn:

I have a whole reserve.

Chelsey Donn:

I was going to do target.

Chelsey Donn:

And then I was like, 'let me pull one of the gag gifts out.' So this is for.

Chelsey Donn:

I just think these are so funny, like, I, I can't imagine someone that would want

Chelsey Donn:

It's kind of great.

Chelsey Donn:

All right.

Chelsey Donn:

Anyway, so this One-Star-Zinger is written by Leslie.

Chelsey Donn:

And Leslie.

Chelsey Donn:

The subject is 'misleading!' And their review is, 'nothing like the picture, not even close, Boo!'

Trey Gerrald:

Oh, dear.

Chelsey Donn:

Okay.

Trey Gerrald:

All right.

Trey Gerrald:

So today you're going to be strapping in, on a giant staple gun.

Chelsey Donn:

Yes.

Chelsey Donn:

Oh my God.

Chelsey Donn:

I'm a little afraid of those, but I love it.

Chelsey Donn:

It makes me feel powerful.

Trey Gerrald:

All right, you're ready?

Chelsey Donn:

Yes, I'm ready.

VOICEOVER:

3, 2, 1, GO!

VOICEOVER:

Shakespeare.

VOICEOVER:

The picture, not even close.

VOICEOVER:

Ooh,

VOICEOVER:

opera

VOICEOVER:

singer pop star.

VOICEOVER:

Nothing like the picture

VOICEOVER:

romcom, nothing

VOICEOVER:

like the picture I don't even close.

Trey Gerrald:

Oh my God.

Trey Gerrald:

The way you sang boo.

VOICEOVER:

That's All!

Trey Gerrald:

That killed me.

Trey Gerrald:

Wait, you got five too.

Chelsey Donn:

Tie!

Chelsey Donn:

I love when we tie

Trey Gerrald:

Alright.

Trey Gerrald:

Good for us.

Chelsey Donn:

Yes.

VOICEOVER:

Review That Review.

Chelsey Donn:

All right.

Chelsey Donn:

We are back from that rousing game break.

Chelsey Donn:

And it's your turn?

Chelsey Donn:

Trey.

Trey Gerrald:

I knew you were going to say rousing.

Trey Gerrald:

I just knew it.

Chelsey Donn:

I'm feeling very staple guny still.

Chelsey Donn:

All right.

Chelsey Donn:

Where is your review from this week, Trey?

Trey Gerrald:

Okay.

Trey Gerrald:

Today I have a one star review from trustpilot for the world famous Yankee Candle Company.

Chelsey Donn:

Mmm!

Chelsey Donn:

Yes.

Trey Gerrald:

And this is written by B Tattan.

Chelsey Donn:

Just the letter B?

Trey Gerrald:

Yeah.

Chelsey Donn:

B...

Trey Gerrald:

T A T T A N.

Chelsey Donn:

T T A N...!

Trey Gerrald:

But when I first read it, I thought it was B Tatlin'.

Trey Gerrald:

Like "Be Tattle Tale'n!.

Trey Gerrald:

Tatlin!

Chelsey Donn:

Oh!

Chelsey Donn:

Be tat..I'll be tat and be Tatlin on, on Yankee Candle though.

Chelsey Donn:

That's a good one.

Chelsey Donn:

I like that.

Trey Gerrald:

The subject is, all caps, FRAUD!, YANKEE CANDLE FRAUD!

Chelsey Donn:

Okay!

Trey Gerrald:

Okay, here we go.

Chelsey Donn:

Okay.

Trey Gerrald:

FRAUD!

Trey Gerrald:

DO NOT BUY FROM YANKEE CANDLE!

Trey Gerrald:

They send emails with FAKE promotions and deny every portion of it.

Trey Gerrald:

The representative, Nicole, was very sweet and I feel bad that she was placed in this position.

Trey Gerrald:

I received an email from Yankee Candle at 8:32 on 8/28 that stated it was a BUY 1 GET 2 FREE.

Trey Gerrald:

I bought TWO candles expecting that I would get FOUR candles if I bought two.

Trey Gerrald:

This promotion had no code, ANYWHERE!

Trey Gerrald:

Under each picture was written in RED, "BUY 2 JAR CANDLES AT REGULAR PRICE AND GET 2 FREE."

Trey Gerrald:

I ordered TWO PUMPKIN SPICE CANDLES EXPECTING TO GET TWO FREE.

Trey Gerrald:

There was no mention of the two free candles in the summary.

Trey Gerrald:

I then called Yankee Candle to explain the issue I was having.

Trey Gerrald:

I spoke to a lovely young lady named Nicole.

Trey Gerrald:

Nicole asked for the promotion.

Trey Gerrald:

And I told her that there was nothing at the top of the page.

Trey Gerrald:

But, under each picture was a statement in RED indicating each candle featured was

Trey Gerrald:

NOT SO!

Trey Gerrald:

According to Nicole, if I wanted 2, I should have ordered FOUR!

Trey Gerrald:

That point was never mentioned, NEVER!

Trey Gerrald:

Nicole requested that I be sent the two candles that were part of the promotion and I think.

Trey Gerrald:

However, at this point I had been trying for over an hour to get this thing done.

Trey Gerrald:

I then informed her that YC should give me the order free of charge and she consulted with

Trey Gerrald:

This ENTIRE PROMOTION IS A SCAM!

Trey Gerrald:

Don't fall for any YC promotions.

Trey Gerrald:

They have NO INTEGRITY and do not want the consumer to get any kind of a break.

Trey Gerrald:

I am going to follow up with the complaint to the FCC.

Trey Gerrald:

This company needs to be held accountable for lying.

Trey Gerrald:

I wasted almost TWO HOURS trying to buy a candle!

Trey Gerrald:

I feel bad for Nicole.

Trey Gerrald:

Get out now and get a reputable job.

Trey Gerrald:

You can do much better than this.

Chelsey Donn:

I didn't like that exit line, but we'll talk about that later.

Chelsey Donn:

Okay.

Trey Gerrald:

B Tattan!

Chelsey Donn:

B Tattan.

Chelsey Donn:

So based on the read, I'm going to go ahead and assume that B Tattan used a lot of all

Trey Gerrald:

Yeah.

Trey Gerrald:

As I like started doing that, I was like, why did I start screaming these?

Trey Gerrald:

Because this whole Review it's just screaming.

Chelsey Donn:

Yeah.

Chelsey Donn:

I had a feeling.

Chelsey Donn:

Okay.

Chelsey Donn:

Now the offer was Buy 1, Get 1 Free or Buy 2, Get 1 Free.

Chelsey Donn:

What was the offer?

Trey Gerrald:

Okay.

Trey Gerrald:

That switches around.

Chelsey Donn:

Okay.

Trey Gerrald:

So they say the email that arrived at 8:32 on 8/28.

Trey Gerrald:

Stated Buy 1, Get 2 Free.

Chelsey Donn:

Buy 1, Get 2 Free.

Chelsey Donn:

Okay.

Trey Gerrald:

So they bought two expecting that they would get four.

Trey Gerrald:

'Under each picture was written in red, Buy 2 jar candles at the regular price and get 2 free.'

Chelsey Donn:

Hmm...okay.

Trey Gerrald:

So they have just said that it's buy one, get two.

Trey Gerrald:

And then they just said, it's buy two, get two.

Trey Gerrald:

And then later they say to Nicole, buy one, get one jar candle free.

Trey Gerrald:

That's three different promos.

Chelsey Donn:

I'm not trying to be ageist, certainly, but I don't know why I get the

Trey Gerrald:

Me too!

Chelsey Donn:

Now while maybe there was some miscommunication here, it seems

Chelsey Donn:

First, honestly, when you started reading this Review, Trey, I thought that the email

Chelsey Donn:

And they're like click here for this promo, but then you click there and it takes you to like,

Trey Gerrald:

Yeah.

Chelsey Donn:

My thing is that if there was a promo would, okay.

Chelsey Donn:

If there was a promo and it said, buy two, get two free.

Trey Gerrald:

Yeah.

Chelsey Donn:

And you're, you, Trey, would you put four in your cart or would you put two?

Trey Gerrald:

See?

Trey Gerrald:

I don't know.

Trey Gerrald:

Cause now I think I'm just confused from this Review!

Trey Gerrald:

because I would look at, I don't know.

Trey Gerrald:

I don't know if I would, but there's no code.

Trey Gerrald:

So there's no promo code listed.

Trey Gerrald:

So I think maybe I would just put two.

Chelsey Donn:

Really?

Chelsey Donn:

Okay.

Chelsey Donn:

Interesting.

Trey Gerrald:

But I don't know.

Chelsey Donn:

Because I think I would put four and I would see if, when I went to checkout,

Trey Gerrald:

If the price changed?

Chelsey Donn:

If it, if it took the two off, that would be my assumption.

Chelsey Donn:

And I don't know if that's just a me thing, but I feel like that's what I would do.

Chelsey Donn:

And I always assume that whatever it is I'm seeing on my checkout, like in my checkout

Chelsey Donn:

So if I don't put four candles in that cart, I don't expect that I'm going to see four candles

Chelsey Donn:

So, what I would have probably done is put the four candles in my cart and if it was

Chelsey Donn:

It took two hours.

Trey Gerrald:

That literally, was the next thing I was going to say, they say that they were

Trey Gerrald:

And then at the end they say, I wasted almost two hours.

Chelsey Donn:

Right.

Chelsey Donn:

Which is it?

Chelsey Donn:

Which is it B Tattan?

Trey Gerrald:

It is interesting because I did also assume that this reviewer is a little bit older.

Trey Gerrald:

I don't know why.

Trey Gerrald:

Oh, I think probably why we think this is cause they call Nicole a lovely young lady.

Chelsey Donn:

Yes!

Chelsey Donn:

Maybe that's it.

Chelsey Donn:

And just, even in the beginning, I got the vibe, like I said, when I thought maybe

Trey Gerrald:

Do you think that this is fraud?

Chelsey Donn:

I don't.

Chelsey Donn:

I think it's a little weird and a little bit of a stretch to call it fraud.

Chelsey Donn:

Now here's the other part where I'm confused.

Chelsey Donn:

So B Tattan put 2 in her cart, whatever, again, you said you might've done that so fine.

Chelsey Donn:

I'm not going to blame her for that or them for that, but they then did rectify the issue and sent

Chelsey Donn:

But then

Chelsey Donn:

- Trey Gerrald: It seems that Nicole was able

Chelsey Donn:

Correct.

Chelsey Donn:

So now it is, alright.

Chelsey Donn:

B Tattan, you think you're, you deserve two, four, for the price of two.

Chelsey Donn:

You got four for the price of two.

Chelsey Donn:

Now you're angry that you wasted time.

Chelsey Donn:

So now you want to pay zero for four, right?

Trey Gerrald:

That's what comes up.

Chelsey Donn:

Do we think that that's fair?

Trey Gerrald:

What is the size of these jar candles?

Chelsey Donn:

Well, there are different sizes, but, but a typical Yankee

Chelsey Donn:

I would say like a Mason jar.

Trey Gerrald:

I do think that it is suspicious that there is no promo code that would take

Trey Gerrald:

Or take the price off, but

Trey Gerrald:

- Chelsey Donn: Yeah, but I just think that in a

Trey Gerrald:

Yeah.

Trey Gerrald:

It is interesting to me because it isn't as straight forward.

Trey Gerrald:

I don't know that I've, I don't know if I've ever gotten a, buy two, get two free on the internet.

Trey Gerrald:

Like, I don't know that I have encountered this.

Chelsey Donn:

Right.

Chelsey Donn:

And that's also confusing.

Chelsey Donn:

Cause I almost wonder, it sounds like Nicole, bless her heart.

Chelsey Donn:

I'm turning into a Southern person, handled this very well.

Chelsey Donn:

And again, I don't want to be discrediting B Tattan, but there is a part of me

Chelsey Donn:

She thought it was buy one, get two, buy two, get one.

Chelsey Donn:

Like, and whatever it was, they came to the decision that it was that she was

Chelsey Donn:

And then that wasn't good enough for B Tattan you know, like B Tattan wanted a

Chelsey Donn:

Maybe trying to squeeze like another promo code or I an expedited shipping on the

Chelsey Donn:

I think that there's things to be like, there's a little bit of wiggle room that I'm sure

Chelsey Donn:

Maybe Nicole would be like, you know, I hear you, like here's an extra 50% off coupon

Chelsey Donn:

I think that's a bit of a leap for me.

Trey Gerrald:

Yeah.

Trey Gerrald:

I don't think that B is entitled to that.

Chelsey Donn:

Yeah, I don't!

Trey Gerrald:

But I do respect asking.

Trey Gerrald:

Cause you never get what you don't ask for.

Chelsey Donn:

Cuz Squeaky Wheel!

Trey Gerrald:

But I don't think that that means they have no integrity.

Trey Gerrald:

That they don't want their consumer to get any kind of break.

Trey Gerrald:

I mean, it's literally a Buy 2, Get 2.

Chelsey Donn:

Exactly.

Chelsey Donn:

I don't think it's that big of a deal.

Chelsey Donn:

I just think we're making this such a big deal when I feel like, yeah.

Chelsey Donn:

Okay.

Chelsey Donn:

Maybe the promo should have been a little more clear.

Chelsey Donn:

Maybe there was a little bit of a discrepancy between the email.

Chelsey Donn:

And the front page of the website, but I just think we're really taking it to a place where

Chelsey Donn:

You can do it.

Chelsey Donn:

Like you can get a better job.

Chelsey Donn:

It's like, you don't know Nicole's story or how difficult it is to get a job

Chelsey Donn:

I just think that's, that's wrong.

Chelsey Donn:

That's crossing a line.

Trey Gerrald:

It is interesting to me cause I, I partially why I liked the server view is because

Trey Gerrald:

But has so much care for Nicole that it's so like odd to me.

Chelsey Donn:

Well, that's why, that's why up until this last sentence I

Chelsey Donn:

I was going to say, like, we usually do.

Chelsey Donn:

I appreciate when a negative review can still give credit to part of

Chelsey Donn:

And I was about to do that for B, but when they then went back and gave like, Nicole, this

Trey Gerrald:

I dunno, it didn't, it didn't honestly, it didn't occur to me that way.

Trey Gerrald:

No.

Trey Gerrald:

I just sort of thought it was like, I don't know.

Trey Gerrald:

It's like your, this is all about candles.

Trey Gerrald:

Like, why is it, why is it so why is it turning into life advice?

Chelsey Donn:

And this is such a big company that, and we're going to trustpilot.

Chelsey Donn:

So we're lodging a complaint against Yankee Candle at large.

Chelsey Donn:

And I know that we're making an order online.

Chelsey Donn:

It's not like it's to a specific store, but it just seems like, man, like

Chelsey Donn:

You did end up getting the deal.

Chelsey Donn:

I'm sorry, you lost two hours of your life.

Chelsey Donn:

That sucks, nobody likes to be on hold and deal with all that.

Chelsey Donn:

But you did end up getting something for free.

Trey Gerrald:

Well, it's also curious to me because it seems like Nicole

Trey Gerrald:

and it seems like Nicole was able to fix the problem.

Trey Gerrald:

And there's no communication about having to wait on the phone to reach Nicole.

Trey Gerrald:

So I'm wondering like how much of the two hours or the one hour was spent, trying

Chelsey Donn:

Interesting.

Trey Gerrald:

That's also left out of the story.

Chelsey Donn:

That's a good point.

Trey Gerrald:

Also.

Trey Gerrald:

Have you ever seen the episode of Undercover Boss with Yankee Candle?

Chelsey Donn:

I love Undercover Boss, but I don't know if I've seen that episode.

Trey Gerrald:

I just never understand how people don't clock, the horrible makeup and wigs.

Chelsey Donn:

Why that they dont...oh, oh.

Chelsey Donn:

People don't clock the like Undercover Boss wearing the like very fake Dollar Store wig.

Trey Gerrald:

Yeah.

Trey Gerrald:

It's like, you can't tell that this is like a Sven wig from Frozen?

Chelsey Donn:

I know it does seem like some of them are playing along.

Trey Gerrald:

All right.

Trey Gerrald:

I think I can, I think I can crown this.

Trey Gerrald:

How about you?

Chelsey Donn:

I just want to know like, other than the abuse of the caps,

Trey Gerrald:

Yeah.

Trey Gerrald:

I don't think there are any misspellings.

Trey Gerrald:

It's just so much caps.

Trey Gerrald:

At Like random points.

Trey Gerrald:

Like why does TWO PUMPKIN SPICE CANDLES ECPECTING TO GET TWO FREE, why is that in caps?

Chelsey Donn:

Right.

Chelsey Donn:

Yeah.

Chelsey Donn:

I don't know.

Chelsey Donn:

Okay.

Chelsey Donn:

Let's crown her.

Trey Gerrald:

Okay.

VOICEOVER:

The Queens Are Tabulating.

Trey Gerrald:

Alright.

Trey Gerrald:

You got it?

Chelsey Donn:

Yeah.

VOICEOVER:

Total Score!

Chelsey Donn:

Trey!

Chelsey Donn:

Oh!

Chelsey Donn:

Queens are unanimous!

Chelsey Donn:

Two crowns, two crowns!

Chelsey Donn:

Look at that!

Trey Gerrald:

Chelsey.

Trey Gerrald:

Tell me, why did you do two?

Chelsey Donn:

cause I thought I will give B Tattan.

Chelsey Donn:

It sounded like the promo was confusing.

Chelsey Donn:

They could have been a little bit more straightforward with what they were offering and

Chelsey Donn:

But outside of that, I just felt like B Tattan was a bit out of line a bit,

Chelsey Donn:

So that was why I gave B two crowns.

Chelsey Donn:

How about you, Trey?

Trey Gerrald:

I did two, because the first two sentences, all caps

Trey Gerrald:

If that is the thesis statement, I don't think that they support the

Trey Gerrald:

This does not prove that they're a fraud company.

Trey Gerrald:

I agree, promo code could have been a little more explicit in the directions, but ultimately, B

Trey Gerrald:

So like, yes, it was complicated and confusing, but all I get is Nicole is a

Trey Gerrald:

So I just gave two because it's not really a deal breaker for me at all.

Trey Gerrald:

And God, I love candles.

Chelsey Donn:

Me too.

Chelsey Donn:

Love a good candle.

Chelsey Donn:

That was fun.

Trey Gerrald:

Yay.

Trey Gerrald:

All right, my Queen, here we are.

Trey Gerrald:

We have reached the most Regal portion of our show.

Trey Gerrald:

Chelsey Marie Donn

Trey Gerrald:

- Chelsey Donn: Brooke.

Trey Gerrald:

Brooke.

Trey Gerrald:

How do you spell that?

Chelsey Donn:

B R O O K E.

Trey Gerrald:

Did you know that one of my drag names, I wanted to be Brooke Brothers.

Chelsey Donn:

Oh, I love that.

Trey Gerrald:

David thought it sounded like I only wore khaki.

Chelsey Donn:

Well, cause it is Brooks Brothersy, but it's cute.

Chelsey Donn:

I like it.

Trey Gerrald:

Brooke Brothers, you know, she's so pretty, anyway.

Trey Gerrald:

Okay.

Trey Gerrald:

Whatever

Chelsey Donn:

I think it can be like a preppy Queen.

Chelsey Donn:

I like it.

Trey Gerrald:

Alright.

Chelsey Donn:

Okay.

Trey Gerrald:

Chelsey Brook Brothers Donn.

Chelsey Donn:

Yes.

Trey Gerrald:

Who are you inducting for

VOICEOVER:

My Royal Highness.

Chelsey Donn:

I'm going to induct today because it's so critical to all of our lives.

Chelsey Donn:

These days.

Chelsey Donn:

I'm inducting Zoom.

Chelsey Donn:

Let's do it.

Chelsey Donn:

Let's give credit where credit is due.

Chelsey Donn:

If there is one Royal Highness of this entire pandemic.

Chelsey Donn:

I feel like if zoom, they really, yeah, round of applause for Zoom!

Chelsey Donn:

Right?

Chelsey Donn:

Right?

Trey Gerrald:

I mean.

Trey Gerrald:

We're using.

Chelsey Donn:

We're using it right now.

Chelsey Donn:

This podcast would not exist if it were not for zoom.

Chelsey Donn:

Like zoom to me is like, you know, when you're watching the Olympic.

Chelsey Donn:

And that you're watching the runners and you see that runner that's like, kind of in the back,

Chelsey Donn:

That to me is zoom because zoom has been in the game for a while.

Chelsey Donn:

It's not like zoom just came out during the pandemic.

Chelsey Donn:

I've taken classes and done things on zoom and admittedly.

Chelsey Donn:

I dunno, it felt like either corporate thing or just something that was like maybe an older thing,

Chelsey Donn:

Like, I, I wasn't happy about having to get off Facebook or Instagram and go on a new platform,

Chelsey Donn:

And everybody else tried to hop on the bandwagon a little bit, but zoom had been there all

Chelsey Donn:

And I'm just, I don't know, I'm kvelling over zoom.

Chelsey Donn:

I feel very grateful.

Chelsey Donn:

It's changed my life.

Chelsey Donn:

It's made so much of the world more connected.

Chelsey Donn:

Even we talked about couple episodes back with the high school thing, how we were

Chelsey Donn:

Like there's just been so much of the world that's come together in a

Chelsey Donn:

And so much of that debt of gratitude is owed, to zoom.

Chelsey Donn:

So I just want to say zoom.

Chelsey Donn:

You are My Royal Highness.

Chelsey Donn:

Thank you for being there!

Chelsey Donn:

Thank you so much.

Chelsey Donn:

Thank God for you guys, because I'd be lonely without you.

Trey Gerrald:

It really is remarkable.

Trey Gerrald:

Like I had heard of zoom, but I had never done it until the pandemic.

Trey Gerrald:

And boy has it really taken over?

Chelsey Donn:

It has, it has.

Chelsey Donn:

All right, Trey.

Chelsey Donn:

Who are you inducting, my Queen?

Trey Gerrald:

This is a little silly.

Chelsey Donn:

Okay.

Chelsey Donn:

I'm ready.

Trey Gerrald:

But anyone that knows me knows.

Trey Gerrald:

Today, I am inducting French fries!

Chelsey Donn:

Ugh love a french fry.

Trey Gerrald:

Oh my God.

Trey Gerrald:

Okay.

Trey Gerrald:

Why are French fries so good?

Trey Gerrald:

You know, some people feel that French fries have to be hot in order to be good.

Trey Gerrald:

I can eat a cold fry.

Trey Gerrald:

It's not my preference.

Trey Gerrald:

and if it's called you just put it in a toaster oven on broil.

Trey Gerrald:

And I I've tried to do research.

Trey Gerrald:

I like Google, but it's so contentious where the French fry was actually created.

Chelsey Donn:

I was gonna say.

Chelsey Donn:

Do we know, is it French?

Trey Gerrald:

No.

Chelsey Donn:

No.

Chelsey Donn:

Okay.

Trey Gerrald:

It was served by street vendors in France, but it was also in Belgium at a time.

Trey Gerrald:

And then also like one of the Presidents served it in the 1800s for like,

Trey Gerrald:

And then it's like, is it a crisp, is it a chip?

Trey Gerrald:

Is it a fry?

Trey Gerrald:

Like, it's all sort of.

Trey Gerrald:

As an American, I'm just saying French fries, like I just love, and I also am someone

Chelsey Donn:

Yes!

Trey Gerrald:

I don't really care about fancy food.

Trey Gerrald:

I love burger and fries.

Trey Gerrald:

I love anything that can be complemented with fries.

Trey Gerrald:

And if French fries did not exist, I would be thinner,

Chelsey Donn:

But we're okay with it because we get to experience the fry.

Trey Gerrald:

And I'm not even a sweet person.

Trey Gerrald:

I'm like a salt like.

Trey Gerrald:

Like David can always have ice cream.

Trey Gerrald:

I can literally always have French fries.

Trey Gerrald:

And they don't always have to be in ketchup, but just French fries.

Trey Gerrald:

And it's just like, maybe that is just like, so disgustingly American, I don't know.

Trey Gerrald:

But to me

Chelsey Donn:

What?

Chelsey Donn:

Do they not do ketchup on fries in other places?

Trey Gerrald:

No, I just mean French fries.

Trey Gerrald:

It like, it seems like so low brow because of like fast food and whatever, but like, honestly If

Trey Gerrald:

So I'm inducting French fries as My Royal Highness, because they really deserve recognition

Trey Gerrald:

I just want fries, like sometimes there's an option for a salad.

Trey Gerrald:

Get out of here.

Trey Gerrald:

Or Onion rings.

Trey Gerrald:

Get out of here.

Chelsey Donn:

Oh onion rings can get out of here.

Chelsey Donn:

Sorry.

Trey Gerrald:

I mean, sometimes I'm into that, but I usually want like one or two, I just want French

Trey Gerrald:

Like I don't even want sweet potato, French fries.

Trey Gerrald:

I don't want disco French fries.

Trey Gerrald:

I don't want, what is that, uh,

Chelsey Donn:

Oh, shoe string?

Trey Gerrald:

No, no, no.

Trey Gerrald:

What's the topping that comes from like a fungus.

Trey Gerrald:

That's really fancy that you can get on.

Chelsey Donn:

Truffle!

Trey Gerrald:

Truffle!

Trey Gerrald:

Get out of here with truffle.

Trey Gerrald:

If you want crap on it, get nachos.

Trey Gerrald:

I just want french fries.

Trey Gerrald:

Anyway, where we've completed already.

Trey Gerrald:

My Royal Highness, French fries.

Trey Gerrald:

Love them.

Trey Gerrald:

All right.

Chelsey Donn:

Love it.

Chelsey Donn:

Love it.

Chelsey Donn:

What a good and worthy induction, Trey.

Chelsey Donn:

I love french fries too

Trey Gerrald:

All right.

Trey Gerrald:

Anyway.

Trey Gerrald:

Thanks everyone.

Trey Gerrald:

That's another round on the RU a RQ Ferris Wheel of life and love.

Chelsey Donn:

I'm so glad we fixed that ending tagline.

Chelsey Donn:

All right.

Chelsey Donn:

Thank you guys so much for joining us today.

Chelsey Donn:

If you like, what you heard, will you do us a favor?

Chelsey Donn:

Literally the best way to share our show is to share it with a friend because people

Chelsey Donn:

And if you guys liked it, please tell a friend.

Trey Gerrald:

And if you didn't like what you heard, just go ahead and tell an enemy,

Trey Gerrald:

We currently are running a newsletter exclusive raffle to win a gorgeous insulated water

Trey Gerrald:

So join the mailing list.

Trey Gerrald:

You can do that by going to ReviewThatReview.Com and scrolling all the way to the bottom.

Trey Gerrald:

And you can enter your email and it will join you to the list.

Trey Gerrald:

You can also look at the link that is in our show notes below.

Chelsey Donn:

It's true.

Chelsey Donn:

And also, don't forget.

Chelsey Donn:

We want to hear from you guys!

Chelsey Donn:

Hit up our voice mailbox 1-850-REVIEW-zero.

Chelsey Donn:

You can also follow us on all the socials @theReviewQueens and I'm

Trey Gerrald:

And I'm @TreyGerrald!

Trey Gerrald:

Become a member of the Royal Court by joining our patreon at patreon.com/ReviewThatReview!.

Chelsey Donn:

So many videos that are unedited up there that are terrifying.

Chelsey Donn:

Anyway, just remember to ignore the haters.

Chelsey Donn:

You're a Queen.

Trey Gerrald:

Gender non-specific Queen!

Chelsey Donn:

Bye!

Trey Gerrald:

Bye!

Chelsey Donn:

Review That Review is an independent podcast, certain names have been

Chelsey Donn:

Executive Produced by Trey Gerrald and Chelsey Donn with editing and sound design by Trey

Chelsey Donn:

Our cover art was designed by LogoVora and our theme song was written by Joe